Have you ever been on a video call in the early morning when you haven’t finished your oatmeal yet? You
At the past ITEXPO TECHSUPERSHOW, we had a great fireside chat with 8×8 CEO Vik Verma who quoted the Beatles
Windstream Enterprise today released a new web-based chat functionality for its proprietary OfficeSuite UC Contact Center Services (CCS). This cloud-based solution empowers contact centers
In 2013, Metaswitch asked carriers if they were ready to be a software telco. NFV or network function virtualization became
Over the years, Dolby ventured from improving sound in movies to home theatres, stereos, PCs and eventually conferencing systems. We
Google, AudioCodes Collaborate to Bring Telephony Voice Services to Google Dialogflow Virtual Agents
Last year we told you on our sister site, Future of Work News that Google’s Dialogflow Contact Center AI could transform
It is incredible how things turn out – it is so difficult to predict the future. We always considered video
NEC has been a tech and unified communications leader for many decades. There are few tech companies that have been
This past February at the SD-WAN Expo, part of the ITEXPO #TECHSUPERSHOW, TMC presented our SD-WAN implementation awards. One of
Big news for SD-WAN and SASE provider Cato Networks. Last year we broke the news on their partnership with UCaaS