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New Yeastar UCaaS; Are 8x8 and RingCentral in Trouble?

Yeastar, a Chinese UC, gateway and phone player just announced its Yeastar Cloud PBX will be unveiled at ITEXPO next month in Florida. “We are excited to be back at ITEXPO East again this year,” said Alan Shen, CEO of...

The Enterprise will Embrace SD-WAN in 2018

SD-WAN is rapidly becoming a cornerstone next-gen IT service embraced by companies of all sizes. Some of the benefits of software-defined wide area networks are cloud security, easier hybrid cloud deployment and applications performance management. What many companies will tell...

Windstream's Unique SD-WAN Position

As the SD-WAN market continues to thrive and resellers and MSPs look to add these solutions to their arsenal, an important question to ask is what is happening to what we might call legacy solutions potentially displaced by software-defined wide...

Diverse Broadband Roots Gives Hughes an SD-WAN Edge

One of the most demanding communications environments is satellite where bandwidth can be extremely limited yet real-time communications is a necessity as soldiers need to communicate with others - potentially thousands of miles from the battlefield. Over the years, VoIP...

20 Years Later, Dialpad Disrupts Communications Again

History was made this week As Dialpad launched a free version of their UCaaS platform for up to five users. This amounts to a savings of over one-thousand-dollars. Craig Walker the Founder and CEO of the company launched the original...

MegaPath Leverages Years of Experience to Lead in SD-WAN

MegaPath is in a unique position in the SD-WAN space as they were on the leading edge of the MPLS curve and SD-WAN in many cases is becoming a competing or even next-generation technology. In 2012, the company even...

TELoIP Brings SD-WAN to Companies of All Sizes

The market predictions for SD-WAN growth show a hockey-stick. What is most interesting about this growth is it’s literally across the spectrum from the SMB or small business all the way up to the enterprise. It’s unusual for a technology...

SD-WAN is Booming and Airespring is Providing its Customers Innovative Solutions

SD-WAN is eating the WAN, cloud and IP communications all at once. We’ve all seen the amazing projections of market growth but the question is why? To gain insight, we looked to some of the most well-respected thought leaders in...

Dialpad Debuts New Gmail Add-on in G Suite Marketplace

Dialpad spun out of Google for all practical purposes and still uses the Google cloud or GCP so its a natural application to be part of the new G Suite marketplace.What does this new partnership mean to Dialpad customers? Simple......

Metaswitch Helps Carriers Compete with UCaaS and Slack

Metaswitch was on the leading edge of seeing the social media threat to carriers – they were somewhat-famous for warning that social network user-names were being used in lieu of phone numbers and disintermediating the relationship between carriers and customers....

Aculab Impresses with Cloud and Applianx AP Gateway

Aculab Milton Keynes, UK HeadquartersAculab has been an innovator in the telecoms space for decades and most recently they've impressed us with their cloud offering as well as their Applianx AP Gateway. The company was early to cloud - perhaps one...

Watch out Slack, Here Comes Flock

There is no shortage of competition for the enterprise messaging customer. Slack is the acknowledged leader but Cisco, Microsoft and everyone seems to want to get in on the market. The latest is Flock, a cloud-based team collaboration service, which has...

Cisco, Juniper and Business Insider show how to Transform your Business

The world is changing - it is literally transforming before our eyes and most companies know digital will affect their business but they don't have a plan to deal with it. Thankfully, we have a place where business can come...

New Flowroute Customer Onboarding Platform Lubricates CSP Porting

Smoothly and effectively onboarding new enterprises is one of the most significant operational challenges for cloud communications providers. Flowroute is aiming squarely at helping these companies deliver an excellent experience for companies migrating to their services.In a recent meeting with...

CounterPath Bria-X Delivers Cost-Effective UCaaS Solution

In the 1990s Novell had a lock on servers in the enterprise. There was no Linux but SCO UNIX and IBM's AIX were the closest thing we had. Microsoft owned the desktop and parlayed their desktop position to oust Novell...

Alcatel-Lucent Enterprise Rainbow Powers Digital Transformation

Alcatel-Lucent Enterprise is making progress becoming a communications enabler and thereby an enabler of digital transformation via Open Rainbow, their "enterprise Whatsapp" solution which allows a company to customize communications solutions for various markets.We first covered it in 2016 and...

New 8x8 Communications Cloud Enables Digital Transformation

Bryan Martin of 8x8 told us the company's new Communications Cloud is analogous to the other clouds companies have in place - marketing and sales for example. The service combines UC, collaboration, contact center and analytics into a single streamlined...

It's NEVER too Late to Start Digital Transformation

Is it ever too late for your company to start a digital transformation process? Let me answer that with another question. Are you ever too old to run a marathon? Interestingly, in 2011, a 100-year-old did run one and finish...

Zang Spaces: a Major Digital Transformation Enabler

As we've said repeatedly, communications is the low hanging fruit of digital transformation. You can transform your business in lots of ways of course - setting up systems to reduce crime in your retail locations is just one way to...

Communications Transformation is Just Beginning

The technological journey to a more efficient enterprise never ends. There are endless new tools which a company can adopt to become more productive. "Digital Transformation" is the latest buzzword to describe what has been happening in companies since the...

Sennheiser Shows the Future of Work in NYC

Sennheiser and furniture company Wilkhahn recently held a press conference at their pop-up store in Greenwich Village, NY where the audience was treated to great content and the ability to try some of the company's high-end audio products.The presentation started...

Vidyo Expands its Service into Banking

Read to the end to see why future call center agents may need to start hitting the gymWe've covered Vidyo news before - the company has video solutions serving numerous industries with powerful solutions which work over a wide-range of...

Mitel Analyst Day 2017 Live Blog

Past live blog 2015. Here are the complete slides.8 am: CEO Rich McBee takes the stage. The company won’t overpay for a company but will look for strategic acquisitions. Digital transformation is a key element of their strategy – they...

Avaya Bankruptcy Really Doesn't Bother Buyers

At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions I asked was what is the end-result of the Avaya bankruptcy on the mind of people making purchasing...

ITEXPO Returns to Fort Lauderdale Tomorrow!

Sorry for the brief marketing message.See me at the show in the following places: 2pm Wed: Building Your Content-Driven Online Community to Achieve Marketing Results I will moderate a Cloud UC panel on Thursday 2/9/17 at 9 AM with Matt McGinnis of 8x8, Curtis...
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