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Rich Tehrani
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Cloudstudio with Your UCaaS, Would You Like Fries With That?

McDonald's is famous for asking customers if they want fries with their order and as a result, over the years, they have generated millions of dollars of extra profit. We can all learn a little something from this worldwide purveyor...

Martello Offers Unique SD-WAN Solutions

Martello Technologies has become one of the more interesting players in the SD-WAN space - by purchasing Elfiq - one of the first if not the first players in the space. From there, they combined SD-WAN with service assurance... From quality...

New VTech Devices Bring SIP and Key System Functionality to Business

Sometimes you need to go backward to go forward is what we thought when we met for an exclusive interview with VTech execs to discuss a new line of products bringing together the best of Vtech with its recent...

Jenne Becomes Leading UCaaS Value-Added Distributor

As resellers evolve from selling telecom hardware like PBXs to UCaaS, they often need help to figure out how to do it successfully. Beyond the financial challenges inherent in going from a CAPEX to a monthly recurring (MRR) model are the...

With Yeastar, Becoming a Telecom MSP is a Massive Arbitrage Opportunity

Recently we wrote about how telecom resellers are becoming MSPs, providing UCaaS solutions on their own, without the need to rely on an OTT provider such as RingCentral or 8x8.In our discussions with MSPs making the switch from reselling a...

3CX Aims to be Top 3 in UC Software

MSPs and resellers in telecom are going in three directions. The first is business as usual. They continue to sell boxes and/or cloud services. Sometimes they'll just refer the business to the UCaaS provider and other times, they'll do the...

FracTEL Advances Conference Call Security

Citing the common theft of conference call pin codes in places like political campaigns, Michael Crown, President of FracTEL told us in an exclusive interview, his company's SKRUM solution announced at ITEXPO earlier this year, securely calls participants instead of relying on...

Bullseye Telecom Expands Channel Offerings

As telecom consolidation continues, a wave of mid-sized carriers are expanding their channel programs to take advantage of the opportunity to benefit from changes to these programs at the "big carriers."One such company is BullsEye Telecom. Their  Channel Partner Programs offer three new opportunities...

AireSpring Going The Extra Mile For Customers

AireSpring continues its rapid hosted growth according to Danial Lonstein (pictured below) who recently became the President and Chief Revenue Officer. To accommodate their expansion, Danial explained in an exclusive live interview that they recently moved to a new headquarters in Van...

Windstream Positioned between CableCos and Largest Carriers

Two months back at ITEXPO/SDWAN Expo, Windstream aligned its brands to simply Windstream Enterprise and Windstream Wholesale. The company explained the new brand strategy reflects the transformation the organization is undertaking in response to the demands of the business market for...

VirtualPBX Invented the UCaaS Space. This is What They're Doing Now.

In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early is an understatement. Hundreds or thousands of communications companies didn't make it through the various bubble bursts between then and now.Now...

CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with virtually all SIP phone systems. The company's Bria softphone was so ahead of its time, it is pretty...

Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges, the fact that increasingly, enterprises expect to be able to communicate via video seamlessly.In fact, more than 2,000 US and...

TetraVX Smooths UCaaS Complexity

In a recent in-person interview with Jimmy Carroll of TetraVX, he explained the company has an end-user centric approach to consulting with customers to provide superior UC solutions. TetraVX is a new brand of Netrix, LLC launched this past January.They have...

FCC CTO Eric Burger and TMC CEO Rich Tehrani to Keynote Ideacom 2018

The pace of change in technology continues to increase and if your company generates its income from helping customers deal with these advancements, it's up to you to stay on the cutting edge of technology. Moreover, you need a general...

Streann OTT Hopes to be the Evolution of TV

"The revolution and evolution of the golden age of entertainment is happening right now," according to Giovanni Punzo the CEO of Streann Media. The company touts itself as the multiscreen next-generation monetization platform for delivering linear TV, VoD and proprietary ...

Vidyo Expands its Service into Banking

Read to the end to see why future call center agents may need to start hitting the gymWe've covered Vidyo news before - the company has video solutions serving numerous industries with powerful solutions which work over a wide-range of...

Methbot: These ARE the Russian Cybercriminals We're Looking For

We have heard that Russian hacking caused Hillary Clinton the election for the last few weeks. But some surmise that pushing this narrative was done expressly to sway electors. Now that the vote is behind us - perhaps the Russian...

API of the Week: Kaltura Cloud Platform Helps Build Video Solutions

Web video is a booming area of the internet – for example, companies like Streamago and Musucal.ly are seeing hypergrowth rates once they achieve viral critical mass. Another Example is LevinTV, a popular spinoff of the Mark Levin Radio program....

API of the Week: Vidyo APIs Add Value All Around Us

If you want your company to have a tremendous valuation, make it an integral part of a platform which allows others to benefit financially from effectively selling your products and services. Tens of thousands of resellers promote Microsoft software, hundreds...

Streamago: The Hottest Video Streaming App You Don't Know

Streaming has been all the rage for a few years now… Periscope, Meerkat and Facebook Live are just a few of the services that have made a splash recently. Blab.IM (see below) made some noise for a while – it...

Mitel Buys Polycom: The Good and Bad

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of...

Riverbed SteelCentral UCExpert Maximizes UC Quality on Avaya, Microsoft and Cisco

Communicating via quality voice and video conversations is essential for keeping happy employees, partners and customers. Perhaps most importantly, ensuring quality conversations is a big part of your job security. It doesn’t matter if you’re an MSP, VAR, Interconnect, channel...

Hiring Millennials? Fortune Favors the Prepared

Six years ago I covered Cisco’s Quad, enterprise social network strategy that was a great idea but likely didn’t succeed because it was sold top-down the way Cisco is accustomed to selling things. It turns out social, needs to be...

SD-WAN, the Best Bang for Your IT buck

My most recent video interview (Fall, 2015) with Kevin Gavin of Talari Networks (seated to the right)I just had a chance to interview Kevin Gavin from Talari Networks – I’ve known him for years, going back to his ShoreTel days...
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