It is amazing to see how the internet has changed industry after industry. The latest to feel pressured by the power of a mouse, broadband connection and monitor is your local mechanic who now needs to worry that his/her prices... continue reading...
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Last month I discussed a rumor regarding 8x8/Packet8 providing SIP trunking services. It turns out this rumor was true as today the company released the news they will not only provide SIP trunking but a more comprehensive product they call... continue reading...
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You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others... continue reading...
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Expect Sipera, the Texas-based company focusing on VoIP/UC security to look for resellers to sell their products worldwide. Brenadan Ziolo, the company's VP of Marketing Operations visited TMC this week to brief us on where the company is going with... continue reading...
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If you haven't noticed, there will be more and more touch-enabled devices in your future. The craze seemed to get the biggest boost from the popularity of the iPhone interface which spawned a number of similar interfaces from competing phone... continue reading...
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Women love iPhones but not as many as I thought. The iPhone seems the natural phone for women as it is stylish, powerful and easy to use. I would have guessed that more than 50% of iPhone users are women... continue reading...
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Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you... continue reading...
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Recently, AudioCodes released the Mediant 1000 MSBG (Multi-Service Business Gateway) a device which combines the following: media gateway, enterprise class session border controller, data router, firewall, LAN Switch, WAN access, Stand Alone Survivability and an on-board general purpose server. This... continue reading...
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I go on a podcast soon but before I go, it is worth pointing out a few articles I perused this morning. One is focused on Google making us stupid -- and the concept is that reading on the web... continue reading...
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Rob Adler has an interesting take on the T-Mobile/Starbucks WiFi lawsuit at his Vantage blog. His point? That the PR hit of winning a lawsuit which takes away WiFi from millions of users will be extreme. I can't help but... continue reading...
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Yes this is a short post but what more is there to say beyond the fact that 87% of respondents in a UK survey said they would deploy unified communications. The UK is turning out to be a great market... continue reading...
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Right now the small business market is the shining star in communications -- plenty of growth is predicted in this space and small businesses for the most part are behind the tech curve -- meaning they need to catch up.... continue reading...
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Amazon having more problems. Second time in a few days. I am in the middle of an order and the site is hanging and then crashing. Very frustrating. Yes, they have complicated systems but this can't be good for business.... continue reading...
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Greg Galitzine broke the news regarding the new Digium Switchvox AA300, a new appliance dedicated to companies with about 150 users. The box also supports 45 simultaneous calls, 10 recorded and 15 simultaneous conference calls. Tom Keating speculates about... continue reading...
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There is just so much information being spewed out on the internet regarding the unveiling of the iPhone. The latest bit of news has to do with production problems. Check out this article for insights on conflicting rumors and photos... continue reading...
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The scary part about so much information about people being in a single place is that the government knows where to look. This is a good thing when they are investigating a suspect but when they start to investigate the... continue reading...
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T-Mobile is already not thrilled AT&T will replace them as the service provider of choice in Starbucks stores, now the GSM-based service provider who was early to embrace WiFi is losing revenue due to the new AT&T/Starbucks promotion of free... continue reading...
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It seems that if you do not blog about the iPhone this weekend you will be out touch with the blogging and news gathering communities. It is just that important. On Monday we will have a new Apple mobile device... continue reading...
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I came across an article which shows how a small company can use the methods Obama utilized in the election to help them compete with big players in the market. Some of the examples include how a small hardware store... continue reading...
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You may hear less from me than usual over the next week as I have a new Laptop -- a Dell M1530, a new desktop from Dell and a new HTC XV6800 (my old one had an unfortunate encounter with... continue reading...
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Amazon is out. They are down and I wasn't aware of it until I received an email from Greg Galitzine. This a huge deal and will likely reduce the company's revenues and moreover an outage of major proportions is extremely... continue reading...
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Telx CBX has kicked off and I am going to be doing all the video reporting in about 20 minutes. Here is my quick take on the news breaking from the show so far: WBS Connect will provide telepresence service... continue reading...
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The HTC Touch Pro may be the ultimate Blackberry killer. I know the term "killer" is used very often but let's look at this situation carefully... People who type a lot benefit from a keyboard. Sure, an on-screen keyboard works... continue reading...
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I have had a few months to use the Plantronics Calisto Pro Series wireless telephone and bluetooth headset and I remain tremendously impressed by this solution which I say is perfect for the small business who wants maximum flexibility... continue reading...
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There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do... continue reading...
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Will LTE fuel IMS? Bob Emmerson seems to think so and he has a great point. With similar elements defined in WiMAX, LTE and IMS, the chances that carriers will have to install more and more IMS components are good.... continue reading...
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If you are an SMB and you feel you would like to pay less for voice and data service, perhaps now is the time for you to rejoice... Well at least smile. The reason is there is a new flat... continue reading...
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Be sure to visit TMC's newest Global Online Community (GOC), Telephony Hardware sponsored by Pika Technologies. Why would you visit? Simply because regularly visiting a TMC community is an ideal way to learn about a specific topic such as in this... continue reading...
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Mozilla's Firefox is on schedule to break 20% share next month and this is very bad news for Microsoft. If we are to play out what the next 5-10 years will look like in the world of technology, one of... continue reading...
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Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space... continue reading...
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I am off to Dallas for this event. Maybe I will see you there. Back online soon. -- Rich... continue reading...
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Recently the Bahamas Telecom Company (BTC) decided to migrate its existing countrywide wireline network to IP using Sonus and Calix gear. The move to IP will reduce the amount of equipment that needs managing and in addition, the Bahamian phone... continue reading...
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I came across an interesting article in the New York Times by Randall Stross which discusses consumer VoIP services, the differences in quality between them and the general trend towards multiple services of lower reliability replacing a single service (PSTN)... continue reading...
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I am really looking forward to IP Sizzles 2008 -- formerly VoIP Sizzles 2008. What is it you ask? Well I am glad you did. IP Sizzles is an event put on by ABP which focuses on educating resellers on... continue reading...
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You may recall past writings about how TMCnet has been building communities of interest for customers worldwide in an effort to educate purchasing decision makers about the products and services in different subsets of the communications and technology markets. Our... continue reading...
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Is the world ready to buy their IP PBXs from Costco? We are about to find out as the warehouse club with 537 worldwide stores and over 51 million card holders will be carrying Syspine/Microsft's Response Point, the entry level... continue reading...
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In a way, I must thank VocalTec because it was companies like them that helped me realize how IP would revolutionize communications and further help me decide to launch a magazine dedicated to the market in 1997. VocalTec was one... continue reading...
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In an effort to further educate purchasing decision-makers and influencers in the world of communications and technology, TMC has partnered with Digium to build an Asterisk Global Online Community. The goal of TMCnet's communities (and channels which are micro-communities) is... continue reading...
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If you are interested in analysis on the ClearWire WiMAX deal and other facets of the exciting WiMAX industry, you are in luck as Sidecut Reports has a new report which goes into depth on all parts of the burgeoning... continue reading...
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I was just reading how Google may soon get into travel search and as I realized this I wondered which companies would be affected. Travelocity? Expedia? Countless others? It will be interesting to watch. I also came across an article... continue reading...
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Wow! Yes -- I know we are supposed to be in a slowdown and all -- but if the news that Sangoma had yet another record quarter is not enough to let you know that there are strong pockets of... continue reading...
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In this corner weighing in at many billions of euros we have the EU... In the other corner -- backed by an anemic dollar and a slightly stronger yen we have the tag-team duo of the US and Japan... Let's... continue reading...
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There is a fascinating transformation always taking place in computing. Mainframe computing relied on dumb terminals and then as clients became smarter, we started to migrate to client/server environments. Over time, news ways of working appeared and disappeared and more... continue reading...
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The SIP Forum seems to be making some nice progress in attracting a broad swath of companies to its organization. In case you aren't aware, The SIP Forum is a non-profit IP communications industry association that engages in numerous activities... continue reading...
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Does cell phone use cause behavioral problems in children? A new study is out on the the matter and while it is not conclusive it did find increased cell phone use does seem to lead to children with more behavioral... continue reading...
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It has been a long weekend for many in the US as the weather these past few days was fantastic and based on the level of incoming e-mail I received, it seems many in the tech and telecom industries took... continue reading...
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I just read about a company which allows Flash to SIP and SIP to Flash video calls. This could be useful for situations where SIP is not an option for whatever reason. According to ISC the company behind Flashphone.ru, video... continue reading...
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Quite simply, ranking on search engines is crucial for so many businesses and a even slight change in the way search engines rank results can cripple a business. Having said that, it seems Google is one of the more active... continue reading...
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If you have any doubts about the growth of CRM and the growth of SaaS models, I advise you to consider the fact that Salesforce.com just announced earnings up 52% for the quarter -- year-over-year. Here are some financial stats... continue reading...
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I spent part of my morning on Alex Saunders' Squawk Box -- a gathering place for industry analysts and thought leaders to discuss important technology issues of the day. Topics today included Ariel Waldman's harassment allegations against Twitter. This conversation... continue reading...
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Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of... continue reading...
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Would you switch your search engine if you got paid to do so? Amazon tried this recently with their A9 search engine and countless dotcoms did as well with chances to win millions if you used them. No one seems... continue reading...
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If you haven't been watching, you may have missed the fact that TMC's Communications Developer event has been gaining some major top level sponsors and I have taken an early look at the registration database and there are a good... continue reading...
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Many of us have seen the street level view of Google Maps and other mapping software company services and wondered just what sort of van is taking the pictures. After all, the van does not have a big sign... continue reading...
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Zed-3 is the company most people have never heard of but it is backed by telecom veteran Iain Milnes who launched Zarak -- the successful testing company later sold to Spirent and Zultys -- the company which made a... continue reading...
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As the wireless industry evolves, the level of complexity has evolved with it allowing companies such as Starent Networks to thrive by delivering technology which enables carriers to deliver rich content multimedia services. We all have cell phones and it... continue reading...
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Without a doubt, the new Netflix Player by Roku set top box will become a serious contender for the title "iPod of the world of television." I haven't seen this device yet but based on what I have read... continue reading...
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Om Malik discusses how Skype is evolving to show video clips. I have detailed at length many of the ideas Skype should embrace to make money and showing videos makes good sense as it leverages the success of other video... continue reading...
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Would you want an open source OS in your car... Controlling everything from the motor to the brakes to the internet access? Frankly, over the years, TMC has grown with not only Microsoft computers but we relied on Unix since... continue reading...
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As I mentioned recently, Comcast picked up Plaxo. Just today I received this e-mail to Plaxo users, explaining the company has been acquired and will remain an independent entity, evolving and growing. It is a pretty good letter as it... continue reading...
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MindWireless is focused on the wireless expense management space which as you might imagine is an area of growing importance inside telecom expense management. Just think about how complicated it is to manage wireless gadgets as employees have become obsessed... continue reading...
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Few things make people as happy as knowing hackers have gone to jail -- especially when the people going to jail are some of the most active hackers on the internet. While reading a story on the subject, I learned... continue reading...
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With a majority stake in VMware and a commanding lead of the storage space, what's not to like about EMC. If you are Cisco, it makes sense to pick up EMC now because the stock is down a bit and... continue reading...
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Congratulations to CNET for being acquired by CBS for a 40% premium. I have always admired the company and I am curious to see how it changes as it becomes part of a larger media company which has so many... continue reading...
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In a story that makes news mostly on weekends, it seems Microsoft is once again in talks with Yahoo. This time the software giant based in Redmond, Washington is thinking about buying some of Yahoo -- not all. I wonder... continue reading...
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I have heard a rumor regarding 8x8/Packet8 getting into the SIP trunking business. No confirmation yet but this makes great sense as this area of the market is doing well. All trunks will eventually be SIP trunks it seems... Unless... continue reading...
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TMCnet grows daily with thousands of new news items and stories. As the site grows, we are always looking for ways to improve. One of these ways is to develop community pages which focus on a particular subject matter... continue reading...
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One of the areas we have been feverishly working on at TMC is our conference program for ITEXPO,September 16-18, 2008 at the Los Angeles Convention Center. We have truly strengthened this offering with the addition of new TMC University certifications.... continue reading...
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I am back from Canada and the first thing I did when turning on my phone was praise the engineers who came up with the awkward-sounding acronym called EVDO. By the way in my discussions in Canada it seems the... continue reading...
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H.having experienced touch-screen browsing on the iPhone and even via Skyfire, I can tell you browsing without a touchscreen is a painful experience. Of course this applies to mobile devices. RIM knows this and is subsequently rolling out a new... continue reading...
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I am here at Nortel R&D headquarters in Ottawa, Canada where the Nortel incubation team is showing us a bunch of the latest technologies they are working on in the labs. This is the first day the media has... continue reading...
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Social networking investments are certainly happening at a rapid pace and many never would have thought Comcast would purchase one. As you may remember however, Plaxo service is integrated to the telephony offering Comcast sells and the contacts are actually... continue reading...
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When you look around the tech market you see factors which suck the profit out of every nook and cranny. In hardware there is a trend towards standards-based hardware which is not slowing down. As this trend continues, prices shrink... continue reading...
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Perhaps one of the biggest misperceptions among those who dabble in communications is that Asterisk is only used in small business environments. The reality is that Asterisk is being used in service provider environments as well. Of course this doesn't... continue reading...
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Few people know more about UMA than Steve Shaw... He really lives and breathes this market. This is why I am thrilled Steve will be writing for TMCnet with a special focus on unwired mobile access or UMA. Here is... continue reading...
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WiFi is not new and providing WiFi to a city is not new. What is new and worth noodling on is the fact Cablevision will soon have a WiFi network in New York City -- well over the next... continue reading...
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Recently I traveled to San Francisco to PAETEC World, the largest of annual meetings that PAETEC has with its customers. During this cold San Francisco week, over 350 customers and well over 100 PAETEC employees spent a few days in... continue reading...
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Vonage has done a great job this last quarter -- posting growth numbers in a slower economy. I just had a podcast interview with Jeffrey Citron where he talked about the company's growth rate and the number of new initiatives... continue reading...
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Do you have iPhone envy? I do. In fact, just this past Sunday I walked into the AT&T store and I browsed TMCnet on the iPhone and was blown away at how easy it was to surf on this phone... continue reading...
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OK, now I have heard it all. Large, incumbent telephone companies are going to launch a competitor to Skype. But before I proceed with my thoughts, as often the case with such amazing speculation, it is good to air out... continue reading...
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I am on the road again today and I could not have picked a sunnier day to be on the road. it is cool -- about 60 degrees and not a cloud anywhere to be seen. I am actually... continue reading...
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Many of us thought the open access provisions of the 700 MHz auction were taken care of and this was the reason Google got involved in the auction in the first place. It seems now that Verizon is saying that... continue reading...
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Today I had a chance to interview Dror Pockard who is the CEO of eGlue, the only tech company I know that was developed on a kibbutz. If you aren't aware, a kibbutz is an Israeli agricultural community and to... continue reading...
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Hosted applications continue to get more press as time goes on. Similar to the e-commerce space, this market saw a slew of new entrants during the bubble times and many of these companies subsequently crashed and burned. Obviously having ASPs... continue reading...
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There is a mad dash to make servers look better. In the communications space the first good looking server I remember was the Orca from Nuera (now part of Audiocodes). The drive to make servers even better looking came as... continue reading...
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Companies spend incredible sums of money on their communications and technology infrastructure but all too often they do not focus enough attention on protecting the investment in such equipment. As telepresence, unified communications, handheld devices, mobility and IP communications turbocharge... continue reading...
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A little known fact about me is I love to review products. Of course if you know me well, you know I just don't have the time to test every product I learn about. Moreover many of the items I... continue reading...
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About a decade ago an attorney friend of mine told me that you should always delete emails that are one year old. He went on to explain from a lawsuit/discovery process, these e-mails could come back to haunt you. And... continue reading...
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If you are having trouble getting e-mail on you mobile device it just could be because there was a scheduled Blackberry outage that ran over by approximately six hours. Engadget has more details and to be honest, I did some... continue reading...
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Sangoma's David Mandelstam always has something interesting to say so I invited him to have a podcast with me. What can you learn from listening is how well Sangoma and other communications companies are doing -- even in a slow... continue reading...
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Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel. Some details worth sharing... The company's net loss widened but revenue... continue reading...
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Good news in the communications space from from NET who announced their highest level of profitability in 10 years. According to the company, total revenue in the fourth quarter was $33.4 million, a 15 percent increase from $29 million in... continue reading...
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I am heading back from Vegas later today and hope to cover many of the meetings I had. Many analysts told me they hoped for more big news at the show. While I agree there were no ground breaking announcements,... continue reading...
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I have never heard the kind of rumors about a vendor that I am hearing about Shoretel. Reports of unhappiness in the ranks of the workers and management problems persist in the industry. Some comments I have been hearing is... continue reading...
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Yesterday at Interop I asked exhibitors and analysts what they were hearing about the economy. Most said they think the recovery would be U shaped, not a V but some thought that Q3 would be the start of a recovery.... continue reading...
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In a challenging economic environment, what can one say about the financial performance of Interactive Intelligence? Consider this: quartlerly revenue of $29.5 million; up 21 percent over revenues of $24.3 million in the same quarter last year. I must admit... continue reading...
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Another year, another Interop. I am off once again across the country to Vegas where I will likely spend more time standing in line than I will sleeping. How amazing is the fact that you can build a city in... continue reading...
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I don't mean to sound alarmist but half a million hacked websites? is that how many there are? In other words if users hit any of 500,000 sites using IE they will likely be infected? Talk about an electronic pandemic.... continue reading...
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Whether the rumors are true regarding Apple working with Immersion to add haptic feedback to Apple's touchscreen devices is true or not it seems obvious to me that every touchscreen device needs to embrace this tactile feedback mechanism. The way... continue reading...
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Jamie Siminoff beams with enthusiasm as he explains to me in this podcast about his excitement regarding his company's name change from SimulScribe to PhoneTag. According to Siminoff, sales have increased dramatically since the announcement of the new name and... continue reading...
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I really had some great meetings today with Fortune class companies who are in various stages of deploying VoIP. It is always great to get to spend time with these companies and learn about their challenges and success stories. I... continue reading...
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I head back from Paetec World today and I have had a number of very good meetings so far. I have a busy morning planned but before I head off to the day's festivities it is worth pointing out that... continue reading...
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TellMe just launched a new application which allows people to use their Blackberry for voice search. utilizing the TellMe speech recognition engine and Microsoft Live Search, you can have search results automatically localized if you happen to have a GPS-enabled... continue reading...
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You've definitely heard me go on about voicemail transcription and just how amazing it is to have your voicemails transcribed and e-mailed to you so you never have to dial into your mailbox again. One of the companies leading the... continue reading...
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I am heading out to the 2008 PINNACLE Users Conference at PAETEC World today. I had heard good things about Virgin Atlantic and am even taking one of their flights today. Yesterday I met with a company int he communications... continue reading...
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According to IBM, 21 percent of consumers age 18-34 use their cell phone for mobile banking transactions, compared to about 10 percent of the general population. Like so many new technologies, it is your kids -- or for some of... continue reading...
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Phishing and other methods of theft are getting more sophisticated all the time. While many companies are affected by this practice, it is really up to the major sites in the industry to do something to minimize the threat. Thankfully,... continue reading...
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I just started using the Slacker website to stream music and I remain very impressed at how good the service is. You are able to listen to a number of predefined stations or make your own. You can also customized... continue reading...
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If you are interested to see how the world of ecommerce will merge with virtual worlds, you should check out the Hunter Douglas website as it uses Adobe Scene7 technology to allow some serious visualization. You may be expecting a... continue reading...
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Are CRM and SFA tools only as good as the data they contain? You bet they are. This is exactly why I invited Dan Hughes the co-founder of Broadlook Technologies on a TMCnet podcast so I could learn more about... continue reading...
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Picture this... You say something and you really didn't mean it. Perhaps it was that you can see see US troops in Iraq for 100 years or that snipers were attacking you in some far away country. In the past,... continue reading...
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Yesterday's podcast with Digium's CEO Danny Windham is getting a good deal of exposure and a number of people have been commenting on it to me. There is also a related article written by TMCnet's Susan Cambpell worth reading. For... continue reading...
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The only thing better than seeing the world interconnecting with technologies such as SMS, is seeing health care providers taking advantage of the latest gadgets and technology to help curb disease outbreaks and improve prescription compliance. Case in point is... continue reading...
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One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great... continue reading...
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How does a company go from being a leader in the open-source communications space while simultaneously looking to generate revenue? Even open-source purists realize that companies supporting this movement need a way to generate earnings. Digium, the sponsor and maintainer... continue reading...
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There are now rumors circulating that Google will buy Skype. These rumors are not new -- I wrote about this as recently as November 20 of 2007. But they did die down for a while and have been renewed. I... continue reading...
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Do you remember the past CEO of Cantata, Mark Zionts? He keynoted a past ITEXPO and was head of the company just before it sold to Dialogic. Since then he joined another company which he helped sell and now he... continue reading...
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In the race to provide the best Unified Communications solution, there are just so many approaches. The various ways to achieve UC are staggering in fact. Companies like Microsoft have partnered with many companies to achieve seamless UC - with... continue reading...
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A shift has taken place in internet usage and now more than ever it seems people want web access on the go. A single device in fact - the iPhone shows that if we make it easy to surf on... continue reading...
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I came across this well-researched article on the Brooding Savage discussing the fact that social networks may not ever make significant money. Why? Well, part of the reason may have to do with the success of these networks... There is... continue reading...
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Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according... continue reading...
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Today I head to New York City for a Dialogic Press and Analyst day. We will be having a function this evening in Yankee Stadium which should be lots of fun. Many people have asked me to bring them some... continue reading...
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Radware today discovered the iPhone Safari browser is vulnerable to denial of service attack. The specific model being tested was the Apple iPhone1.1.4. In order to experience this problem a user must browse to a website containing malicious Javascript... continue reading...
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According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version." In fact, the company is doing its best to make sure resellers have to touch these phone... continue reading...
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For years, service providers could see their competitors coming head on. For example CLECs and VoIP providers are pretty easy to spot and entrenched telecom providers worldwide have adopted different strategies to battle these new entrants. But that was the... continue reading...
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As wireless service providers seem to be battling to see who can provide the lowest cost unlimited voice and data plans, a problem is emerging that needs to be dealt with quickly. The issue is simply, how to cost-effectively upgrade... continue reading...
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At the recent CTIA show in Las Vegas, much of the talk centered around how service providers need to focus on generating revenue from advertising as companies like Google will be giving away many of the services they hope to... continue reading...
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It was over a year and a half ago when I had a chance to listen to Marc Benioff talk about how his company's software would be integrating with Google to provide a mashup allowing companies to better track their... continue reading...
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Today was apparently a bad one for GrandCentral customers as many report the service was out for hours. As mentioned by TechCrunch, if you want to be phone company you can't go dead.... continue reading...
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There is just something so mind-boggling about our nation's tax collection system. I was reading this MSNBC article about how New York State is looking to and likely will tax Amazon.com purchases and it goes on about how New Yorkers... continue reading...
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It seems TiVo is on a roll as Dish Network has failed to to convince an appeals court to overturn a previous patent win. Dish Network could end up paying from about $100 to $200 million as a result... continue reading...
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In a social network connected world, it seems auto theft will be a thing of the past. A car dealer had a relatively rare Nissan Skyline GT-R stolen recently and posted this information with pictures on the internet. The... continue reading...
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In a social network connected world, it seems auto theft will be a thing of the past. A car dealer had a relatively rare Nissan Skyline GT-R stolen recently and posted this information with pictures on the internet. The... continue reading...
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What's on your wish list for the iPhone? The obvious addition is a keyboard and faster connection (well that is my personal wish list anyway.) But certainly stereo bluetooth and GPS are on my short list as well. According... continue reading...
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Are unlimited voice and data plans causing unlimited headaches for carriers? More than one person told me at CTIA they think Sprint is going to be in real trouble as a result of the unlimited plan they are selling to... continue reading...
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Here is the good news. You can get Google's Android running on current hardware. In fact the AT&T Tilt is the Guinea Pig of choice for this particular endeavor in the following example. It is a bit early to jump... continue reading...
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It is great to see the US Government embracing technology. Recently the FCC said that by 2010 we should have a nationwide alert system capable of delivering timely warnings vis SMS in the event of disaster. Participation in this broadcast... continue reading...
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It looks like Digium's Java based client will be getting commercialized as a result of a five year deal with PhoneFromHere.com. Apparently this agreement will improve the voice quality of PhoneFromHere's products and for Digium this signals another potential revenue... continue reading...
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Correction... Despite my best efforts to be perfect this device is called the HW251N-USB not the HW351N-USB. Sorry if this caused you any problems. If you are like me you look for ways to ensure your entire team is as... continue reading...
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Ken Lamneck President The Americas Tech Data Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was... continue reading...
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Dieter Thompson CEO TAG I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions. Thompson shares many things in this interview... continue reading...
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You may recall I have written about the RIM division Ascendant Systems and how the company enables mobile unified communications. Now the company which allows your Blackberry to function as a wireless extension of your communications system has inked a... continue reading...
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I agree with Gary Kim that FTTH is needed, if not today, at least very soon. Unless a service provider is looking to sell out this year or next, they should be considering doing what rural Smithville Telephone did... continue reading...
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Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center. The specific dates of the event will be September 16-18,... continue reading...
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Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran. Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.... continue reading...
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Its funny, I spend so much time writing about solutions for service providers and enterprise customers that when I come across a do it yourself (DIY) solution allowing you to keep tabs on your Skype friends without the use of... continue reading...
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Sure you have an iPhone or iPod or even a PC where you like to listen to your music. But have you had a chance to listen to TMCnet's high quality podcasts as of yet? ;-) I know many... continue reading...
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Red Hat, a leader in the open source software market is taking a major stance against the current patent system. An important case referred to as the Biliski Case is now being decided by the Federal Circuit Court of Appeals... continue reading...
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I am very happy to be the first to tell you TMCnet is in the midst of one of its largest graphical overhauls. We are very proud of our new look which emphasizes softer blue colors and shades. There are... continue reading...
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Verizon really wants you to recycle that old cell phone. The have partnered with HopeLine, who has helped keep 200 tons of electronic waste out of landfills to date. In order to take advantage of this program you can return... continue reading...
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ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as... continue reading...
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How do you stay up to date on the latest in communications and technology without leaving your desk? One of the best ways is with a webinar which allows you to sit comfortably in your office while you learn from... continue reading...
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Sprint recently signed a deal with Klausner Technologies to enable them to use visual voicemail without the fear of being sued. This news is interesting as Sprint is one of the companies coming after VoIP providers who the company claims... continue reading...
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OK I may be a bit over the top with this headline but allowing a plane full of passengers the ability to talk on the phone -- all in different languages... What is the EU thinking? According to TMCnet's Mae... continue reading...
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In the past few years there has been tremendous interest paid to VoIP and the underlying internet protocol which allows IP communications to take place. For those people who started to pay attention to the communications space in the last... continue reading...
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All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet. Furthermore, thanks for your loyalty and the nice testimonials many... continue reading...
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Who am I to doubt Walt Mossberg the Wall Street Journal tech reviewer who gets his hands on gadgets before most others. According to Mossberg, we will have an iPhone capable of 3G speeds in less than 2 months.... continue reading...
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It is a shame the concept of Internet fraud exists at all but since it does, it seems natural that people would try to figure out who gets taken in by online fraud the most. Now that the results are... continue reading...
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I recently downloaded and tested Apple's Safari browser on my Windows-based computer and wow is it fast. Frankly I was the last person I expected to switch to Safari, but I just did. Graphically speaking, it is the nicest... continue reading...
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Although this may not be earth-shattering news, I find it personally satisfying to see that after about ten years of publishing Internet Telephony Magazine and holding Internet Telephony Conference & Expo, that the town of Westport, CT has decided they... continue reading...
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I have long mentioned there is an opportunity to start using stereophonic, surround sound quality in IP communications as the quality of phones today is just atrocious.Thankfully, Polycom, Skype, Microsoft and others have embraced this concept with their wideband codecs.... continue reading...
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In the race to differentiate IP communications services, a natural area for service providers in the business market to look is the CRM space. Integration with customer relationship management systems is common in large enterprises and even medium companies have... continue reading...
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While SMS is a fantastic technology for consumers, there is a roadblock to SMS use in companies due to the security problems inherent in this unencrypted communications medium. Business users such as financial institutions and those in e-commerce would use... continue reading...
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Over the past fifteen years the world has become smaller as a result of the internet and more recently broadband connectivity allowing IP communications consisting of voice and video to flourish. As connectivity has improved, entire industries were transformed. For... continue reading...
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If you have a doubt that your bluetooth headset is becoming more and more like jewelry, take a look at the new Discovery 925 line by Plantronics. The new headset reminds more of an earing than a headset and... continue reading...
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Let's face it… Morse Code was great when there was no telephones around but why would anyone use this century-old communications mechanism today? The simple answer is that anyone with a bluetooth headset today generally has to interpret flashing lights... continue reading...
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As carriers look to add more and more services to their portfolio of products, it is apparent that support costs will continue to increase in direct proportion to the concurrent services offered. Sure, there are some services which have fewer... continue reading...
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What is one of the best ways to cut costs without cutting heads or disrupting you key business operations? One simple solution is to explore the adoption of a telecom expense management or TEM solutions. Recently I had a chance... continue reading...
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Is it that Sandra Gault at Allworx loves her job or is it that Allworx is a great place to work? I say this because whenever I meet with her, she seems to be so excited about how her company... continue reading...
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No one could more critical of Sprint than I have been these past months. I must say that the company's new TV ads are compelling and I am impressed with the new business model of pushing the $99 all you... continue reading...
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Depending on the era, if I asked people what the name Polycom makes them think of they would give me different answers. In the nineties it was video conferencing and audio conferencing devices. Around 2000 you could add IP phones... continue reading...
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I have to be frank… I have never been in a meeting where I saw a product launch accompanied by a phone being slammed on a table. So I was a bit surprised when Polycom's Ben Guiderian did just that... continue reading...
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Recently I had a chance to sit down with NEC Unified Solution's new president Jeffrey Kane and talk shop. Kane has an extensive background in systems integration having worked at firms like Perot Systems and EDS. Most importantly, he has... continue reading...
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Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course… trends are generally easy to spot but timing technology adoption is generally very difficult.... continue reading...
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So here I am in Vegas. I had a 45 minute wait for a cab followed by a 15 minute wait to check in to find out that the hotel I thought I was staying at is not the right... continue reading...
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Although the temperature near TMC's Norwalk, CT headquarters is below freezing, I am told we are actually in spring. And I am admittedly late in sharing this information with you, frequent readers of these pages know I believe it is... continue reading...
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Google is slowly but surely racking up government wins and has some pretty big names under its belt so far. For example, the National Oceanographic and Atmospheric Administration, the U.S. Coast Guard, the National Highway Traffic Safety Administration, the... continue reading...
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It is a sad day when a city government decides it needs to come after a specific technology -- one that has truly helped and empowered its constituents, in order to generate more revenue. The city of Los Angeles just... continue reading...
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Nortel's Wes Durow credit SMEI.org One of the largest if not the largest deployment of VoIP I am aware of has to be Nortel's 10-year, $300 million dollar win with the US Social Security Administration which will support fifty-five thousand... continue reading...
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You would think the happiest place on earth would have the happiest engineers and subsequently would be immune from power outages that take out the rides and other fun attractions. After all, electricity is one of the happiest inventions around.... continue reading...
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Congratulations to TMC's Kevin Kiley who was just promoted to VP of Finance. Great job Kevin. In addition I would like to thank TMC readers and our partners who have allowed us to continue our wave of growth. In the... continue reading...
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Cuba is slowly opening up as evidenced by the government's decision to allow ordinary Cubans to have cellular telephones. Apparently Raul Castro is slowly opening up the country to new freedoms. Still, while this is a ray of light, most... continue reading...
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A relative of mine has a data center for lease/purchase and I figured my readers may be interested. It is located in Thornton, Colorado about eleven miles north of Denver. The building includes a cafeteria, hundreds of parking spaces... continue reading...
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Sure you could carry an umbrella if it rains but if you are China, you have a major problem... You make the umbrellas for the world but you are so busy shipping the umbrellas to other countries that you... continue reading...
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If you are happy with your iPhone but still annoyed that you aren't getting your voicemail read to you, you can now get visual voicemail on your Apple iPhone. How you might ask? Simple... You go to Jamie Siminoff's blog... continue reading...
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In a dramatic turn of events, two companies that seemed to be at each other's throats just a few months back, Comcast and BitTorrent have decided to join forces and work together to advance ways in which rich media can... continue reading...
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Google's tagline of organizing the world's information is all I could think of when I learned that Geologist Arthur Hickman accidentally found a meteorite crater while scanning Google Earth in a search for iron ore. The crater is between 10,000... continue reading...
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Many of us know Grandstream for their IP Phones which offer great value as well as an assortment of analog gateways, ATAs, videophones, etc. I have spoken with resellers in fact who sell truckloads of Grandstream equipment on the show... continue reading...
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What is it about late March that seems to make companies supplying us with movies have outages. there jest seems to be a steady stream of outages in fact. Yesterday it was a Netflix outage and today it is a... continue reading...
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One of the scariest things that can happen to a site that relies on the internet for its success is a website outage. Nothing is worse for a company which relies on the internet for sales. Ouch. Netflix had an... continue reading...
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As more and more people use Facebook, it is worth noting that more hackers are looking for ways to get at this information. This article discusses the latest in successful attempts to to crack a social networking site. In this... continue reading...
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One of the more interesting unified communications companies is Litescape. They are doing new things in the UC space and more importantly, I can't think of another company who does what they do. The company's Oncast solution enables phones... continue reading...
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The trend towards unification is something you can see everywhere from cellular phones which now include music players, GPS and cameras to desktop software allowing communications with once disparate applications. One company in the call center space which is surfing... continue reading...
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Have you ever compared an e-mail conversation to one by phone? I can search e-mail conversations and forward them as needed. These conversations via e-mail become part of a company's knowledge base and can be used for analytics and other... continue reading...
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Perhaps one of my most interesting vendor meeting as of late was with Nortel where David Murashige VP & GM Multimedia Applications and Debora Glennon in Multimedia Applications Marketing really got me thinking about the way customers are serviced today.... continue reading...
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Sometimes the most simple concepts make for the most incredible opportunities. In a recent meeting with Oliver Emmanual President and John Croce CEO of Phybridge I came away wondering why I didn't think of the idea these guys have just... continue reading...
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In the communications space there are a number of companies that tell us they are green and to be honest, I am sure they are all doing their best to develop applications which are energy efficient. But until every company... continue reading...
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One of the fastest areas of growth in the communications market has got to be telecom expense management as TEM solutions are needed to better manage corporate telecom spend levels. The sheer variety of communications services like PSTN, SIP trunking... continue reading...
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So there was this big hoopla last week about superconducting material which works at room temperature. This discovery would have revolutionized the world as we know it. It would have been responsible for better and faster electronics, as well... continue reading...
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There is a level of excitement in the call center space I haven't witnessed since VoIP began transforming the call center into the contact center. Over the years, we have seen technology after technology change the way contact centers work... continue reading...
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I am a student of history which is ironic because when I actually took history in high school, I wasn't such a good student. Other than Teddy Roosevelt hitting someone in the back of the head with a 2x4, I... continue reading...
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Today I had a chance to conduct a podcast interview Mike Crown Managing Partner, Olaf Bellstedt CTO and Joe Aiello Strategic Account Manager of the The VoIP Connection. The VoIP Connection has made a practice of installing Asterisk-based systems with... continue reading...
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Boy was I ever wrong about the Kindle. I said no one wants the device and it sold out in a day and Amazon can't keep up with demand. Wow! I really screwed up. I only wish Amazon would tell... continue reading...
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The FCC 700 MHz auction concluded recently and the major winners were Verizon and AT&T. While this may seem like bad news to those who would have preferred more competition as a result of this auction, FCC Chairman Martin explains... continue reading...
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Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available... continue reading...
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I have been saying for over a decade that carriers need to explore ways to deliver enhanced services. To be fair, some companies are doing this. AT&T has done an amazing job partnering with Apple (the way I hear it,... continue reading...
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As I mentioned a while back, TMC is experiencing record growth and I promised we would maintain our high levels of quality as we grow. TMCnet currently has just under 50 worldwide columnists and most of them write daily or... continue reading...
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What is amazing to me is just how small full featured devices are getting. The HTC Shift ultra mobile PC or UMPC packs the Microsoft Vista OS, WiFi and now EVDO. Sure it has a weak processor, battery and... continue reading...
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My equipment vendor contacts tell me Cbeyond has great quality of service on their SIP trunks when compared to others and this is not a surprise as they also supply the broadband pipe. So in order to get their excellent... continue reading...
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In case you missed it, the bidding is now over for the 700 MHz spectrum. The US governemnt racked up just under a cool 20 billion dollars as a result. I guess we can thank the telecommunications industry for those... continue reading...
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Bain and Huawei were hoping to purchase 3COM but national security reasons kept our government from allowing the deal to go through. In the past few months, Bain and Huawei have been trying to restructure the deal in a manner... continue reading...
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Dialogic has announced that the company's Diva media processing boards will support Asterisk. These boards will help Asterisk systems scale and moreover increase reliability while reducing strain on the CPU. The functions handled by the Diva board include DTMF recognition/generation,... continue reading...
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I finally got a password for the SearchMe beta and had a chance to play with this relatively new search engine. Simply stated, this search service is what Apple might design. You put in your search term and when the... continue reading...
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As more and more customers deploy Microsoft's OCS, they are asking videoconferencing companies to help interconnect their products with their shiny new unified communications systems. But it isn't just video integration these companies want… These clients also want interconnection with... continue reading...
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This week, we have a total of nine TMC team members traveling to industry events. Dave Rodriguez, Erik Linask and I are headed to VoiceCon while Greg Galitzine will be at VON. I am looking forward to an information packed... continue reading...
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Avaya has certainly made unified communications history today with a suite of announcements that will certainly rattle the competitive landscape. UC will never be the same in my opinion. The New Jersey-based company's biggest news had to do with affordable... continue reading...
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Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced to the media their intention to spend a billion dollars in unified communications development over the next three years. IBM... continue reading...
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Some of you may remember that MP3.com was a dot-com era company allowing people to upload CDs they owned and then stream this music to various devices. It was a service ahead of its time and in fact Webot... continue reading...
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I try not to play favorites with the news and instead of giving you my picks of the week, I defer to TMC editors who picked the following stories as some of the week's best. This week, we have a... continue reading...
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This morning I woke to horrible news as I just learned Russell Shaw has passed away. Apparently he died in his hotel room on a business trip. I cannot be sadder. Russell was a fantastic guy… And he seemed to... continue reading...
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Let's face it, how often do I get to discuss topics as interesting as Ashley Dupre? The short answer is never. I just came across an article discussing how Dupre spent countless hours updating her social networking profiles once the... continue reading...
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Wow... that was fast. Just a short while after the MacBook Air started to sell, the laptop that fits inside an envelope seems to be less useful than the envelope when pushed too hard. Apparently the laptop shuts down one... continue reading...
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Few things annoy me as much as poor e-mail interactions with companies I either purchase from or am thinking of purchasing from. I am sick and tired of companies who send me an auto-response e-mail and then never follow through... continue reading...
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Aculab's Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and more. One of the reasons for this... continue reading...
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One would imagine that a fingerprint reader on a memory stick or hard drive was a guarantee of security. Those of us in technology for any period of time know that security in any market is more journey than destination.... continue reading...
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While short on too many specifics, Bill Gates believes there will be tremendous innovation in technology going forward. Gates was specific in the area of TV where he predicted that the TV and computer will merge. As this happens, we... continue reading...
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It is enough to make you cry. That shiny new gadget you crave, went out and purchased and carried home with the utmost care could be home to a virus living snugly in your device's memory waiting for someone unsuspecting... continue reading...
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So you are looking for a place to learn more about e-mail servers... You aren't content not knowing all of the news, opinion and analysis on the space. As you might imagine, as always -- I try come up with... continue reading...
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Boy was I glad I blogged about Bebo being purchased a few months back. The rumored acquirer was supposed to be Google or MySpace but it seems like AOL is getting serious about being a web player once again and... continue reading...
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IBM has potentially opened the door to enterprise mashups, allowing for the first time these web services which rely on multiple data and/or programming sources to have security built-in. SMash which is short for secure mashup is what the new... continue reading...
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The above video shows an example of how Audeo from Ambient Corporation allows you to communicate by moving your mouth while not producing any sound Just when you thought you needed to use your voice to speak, along comes... continue reading...
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While SIP is an excellent protocol which has made the IP communications market a much better place, there are security challenges with this protocol as it is very open and not inherently secure. It is ironic that the openness of... continue reading...
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A new product was just announced today and I cannot be more excited as it shows innovation is very alive and well in communications. WYDE Voice is a new start-up venture backed by Free Conferencing Corp. founder and CEO... continue reading...
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There is a race taking place in communications. Everyone is looking to converge as fast as they possibly can. Service providers want to provide enterprise service. Wireless carriers want to own the SMB and consumer markets. Oh... And I forgot... continue reading...
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In the communications space there has been accelerating progress these past decades. In the eighties we had IVR, voicemail and unified messaging. In the nineties, we had CTI (TAPI,TSAPI, etc), international callback, the PC-PBX and later the IP-PBX. This decade... continue reading...
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Today the U.S. House Committee on Science and Technology will hold a hearing on the future of innovation and U.S. competitiveness. This hearing commemorates the committee's 50th anniversary and as part of the event, Bill Gates will be speaking. Microsoft... continue reading...
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I must admit, I was not 100% sure I wanted to cover this topic in my blog but in the end the human interest angle coupled with the popularity of the news regarding the Eliot Spitzer prostitution arrest made... continue reading...
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I just learned of SearchMe a search engine which differentiates itself by being more graphical than others. When you search, you are presented with category tabs as well as a graphical representation of what the results pages look like.... continue reading...
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While you should be happy with your new MacBook Air, you should also be advised to get to airports early. Why? Well it seems that some security agents do not recognize Apple's latest credit card thin laptop as a laptop.... continue reading...
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The clash between U.S.-based companies and outsourcers continues as outsourcing companies such as Infosys Technologies, Wipro, Cognizant Technology Solutions and UST Global who are either based in or have the majority of their workers in India are bringing thousands of... continue reading...
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Although there seem to be limitless ways to attack computers, a vulnerability you might not have ever seen coming takes place in the microprocessors. As chips have become more powerful than , it is now possible for a person in... continue reading...
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Remember last week when I told you what a disaster it would be if Deutsche Telecom was to purchase Sprint as there are just so many wireless technologies to support? Well, I think I may have just found the... continue reading...
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In case you thought people who ask for and use multiple monitors are just being silly, there is now research which shows what I have known for many years. More monitor real estate means more productivity. In fact two... continue reading...
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In 1997 TMC decided to launch a magazine titled Internet Telephony to cover what we hoped would become a huge IP communications industry. A few years later, contact centers saw the technology as a great way to take advantage of... continue reading...
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Indiana is home to four important things... Interactive Intelligence, some of the best steaks you will find anywhere, some of the nicest people around and really bizarre daylight savings rules that made it virtually impossible to know what time it... continue reading...
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Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in the field of information technology with special expertise in communications and security. He has written books, articles, spoken at shows... continue reading...
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Yes Peter, telecom is broken in some areas you mention but in others it seems to be doing just fine. What scares me most about the points you mention is how our politicians and regulators don't seem to care about... continue reading...
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How do you get the triple-play to expand into the quintuple-play, etc? Easy... You add a brand new service -- home security to the mix. Quest is the first carrier to publicly promote the idea of service providers getting... continue reading...
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TMCnet's latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct and has a long history in telecom. He will will write things that ruffle feathers. His views many not always... continue reading...
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I don't want to predict a disaster but having Deutsche Telecom acquire Sprint doesn't make sense from the perspective of all the different network types these companies use. Sprint uses CDMA, Deutsche Telecom's T-Mobile uses GSM and Nextel uses iDEN.... continue reading...
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My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers. Some of my favorite ones are how green... continue reading...
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Jaduka has a suite of new products/services which allow IP communications to enter the realm of web 2.0. The company has a suite of services in fact and they are worth discussing individually... dukaDIAL lets you make phone-to-phone calls to... continue reading...
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Last summer I wrote about by trip to Redmond to visit Microsoft and more specifically my thoughts on when the iPhone will get ActiveSync if ever. Here is an excerpt: As part of the Redmond software giant’s mobility strategy,... continue reading...
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I was traveling yesterday and I didn't get a chance to communicate with my blog readers in the detail I would normally like to give. This morning I decided to share all the news that caught my eye from last... continue reading...
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For those of you who know Hunter Newby, you are aware is one of the more knowledgeable people in our industry. Hunter is especially well-versed in areas like net neutrality, fiber deployment and not surprisingly carrier hotels. I know many... continue reading...
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Sun is getting into the unified communications game with the aid of Mitel. This is great as IBM is big player in the space and having an alternative vendor like SUN is great for companies who are looking for options.... continue reading...
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Chalk up yet one more patent for Packet8. U.S. Patent No. 7,339,604 is the company’s 72nd patent to date. The official name of the patent is "Videoconferencing Arrangement Having Multi-Purpose Digital Still Camera," and it was given on Tuesday, March... continue reading...
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Just when you thought you knew everything you need to know about the net neutrality debate and the controversy involving the FCC, Comcast and BitTorrent... There is more. A fantastic article from Fred Goldstein of ionary Consulting sums up what... continue reading...
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In a sign that competing with Google in search is very difficult to do, Ask.com recently announced that they will leave the general search business and focus on helping married women manage their lives. Ask.com has an Alexa ranking... continue reading...
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I just came across this summary of the White House missing e-mail fiasco and I am pretty blown away at just how out of touch Washington is with technology. I knew that this administration was tech-phobic when Dick Cheney was... continue reading...
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AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of high-speed networks, data consuming devices and the move to IP as the reason for this investment. The money is... continue reading...
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In my discussions with the people who run tech companies, for the most part they tell me they are lowering their guidance because people tell them they should. Yesterday in fact in a podcast interview, Joel Hackney, President of the... continue reading...
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How would you like to be responsible for creating something so popular that it actually moves the needle on crime rates. I am sure there are a number inventions worthy of similar distinction such as money, the automobile and the... continue reading...
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Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build... continue reading...
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If you want some great perspective on Nortel's recent earnings as well as information on which areas of Nortel are doing best, be sure to check out this podcast interview with Joel Hackney, President of the Enterprise Solutions Group at... continue reading...
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It is here... Finally here. Google Gears is a middleware program with tremendous potential as it allows web based applications to run, even when there is no web connectivity. Currently, using Google Gears is a bit clunky meaning you have... continue reading...
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There is a good amount of news in the IMS space these days and perhaps most exciting is Ericsson working with Beijing Netcom, a branch of China Netcom to provide an IMS platform for the Olympics. It will be... continue reading...
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Siemens has put its Enterprise Communications division up for sale and it seems potential acquirers are Alcatel-Lucent, Nortel Networks and hedge fund Cerberus Capital Management. Alcatel-Lucent would be an interesting partner as Lucent spun off its enterprise division into Avaya... continue reading...
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Coke employees will now be collaborating using Microsoft's communications and collaboration suite which integrates software and web services. This must have been a large dollar deal because even Bill Gates had some comments to share about this Coke purchase: "Coca-Cola... continue reading...
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Virginia's Supreme Court on Friday upheld the first US felony conviction for spamming. The spammer will serve nine years in prison for sending what authorities believe to be millions of messages over a two-month period in 2003. Jeremy Jaynes, a... continue reading...
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In an effort to allow TMCnet readers easy access to the breadth of TMCnet services such as the personalized MyTMCnet and TMCnet Mobile, TMCnet has launched a new TMCnet Services page which will allow you to instantly access the... continue reading...
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As a follow-up to my entry from last night where I discussed the problems with the U.S. education system, I thought it worth sharing a related article I just discovered from the Wall Street Journal which discusses why Finnish kids... continue reading...
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Today I was perusing a press release from AT&T touting the new HD channels they will be offering in Fairfield County, Connecticut as part of their U-verse offering. This release was of special interest since this county is where... continue reading...
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As most people looking for technical talent know, in the U.S. there is full employment in the tech space. In addition, it is very difficult to hire foreign tech workers as the government makes workers and employers jump through hoops... continue reading...
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There are rumors suggesting Microsoft will soon unveil its hosted/on demand/Software as a Service strategy where many of its applications will be provided via the Internet. If Google is the strongest competitor in this space -- and they are... The... continue reading...
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As I sit in more and more meetings with companies in the IP communications hardware space I keep hearing that these companies are moving from hardware to software because that's where the money is. In fact, at a recent conference... continue reading...
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TMC's Erik Linask If you are interested in learning the latest information regarding how you can build IMS or IP multimedia subsystem applications, I suggest you check out this article by Erik Linask which discusses a webinar regarding this... continue reading...
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What could be better than an iPhone in a slowing economy? how about a less expensive, "previously owned" iPhone which will cost $199 for 4GB and $249 for 8GB. The good news is these phones will be offered by... continue reading...
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Vonage spent $1.4 million dollars lobbying last year but some think this may not be enough to counterbalance the huge telcos who have been at this lobbying game for far longer. More from the AP and Russell Shaw... continue reading...
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OK, this one came as a surprise but not really. I have seen many companies patent technologies invented elsewhere and then use these patents to sue companies without patents. It happens all the time -- especially in IP communications. I... continue reading...
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If you want to get an idea of what Yahoo could possibly look like after a Microsoft acquisition, it may be useful to look at Tellme, a company Microsoft acquired last year. It is worth pointing out that Tellme was... continue reading...
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Bain and Huawei are changing their bid for 3COM in a manner that does not change the financial elements of the deal but it minimizes Huawei's access to certain Ethernet technologies. Last week, the parties pulled their application with the... continue reading...
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You may know David Yedwab as one of the leading analysts in telecom. If you aren't aware of him, then I am glad to let you know that David is now writing for TMCnet and his columns can be found... continue reading...
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An S Class Mercedes For over a decade now we have witnessed Moore's Law in action, making microprocessors cheaper and faster. Ditto for hard drives and memory. What... continue reading...
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The above graphic is a bank mashup showing all banks in Norwalk, CT -- where TMC headquarters are located. (credit: Webmashup.com) A logical place for mashups to show up are in customer relationship management applications where they can allow... continue reading...
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I am so fed up with the synergies CEO think they have when they acquire. In many cases CEOs and other powerful executives are on ego trips and buy companies and immediately change the acquired company's name to their... continue reading...
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For those of you who were in telecom back in the day, you may recall that the Computer Telephony show in Los Angeles, CA had a press event where they got together with exhibitors to give away free voicemail to... continue reading...
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While I have been espousing telecommuting and moreover discussing frequently how IP communications enables companies to hire remote workers without losing productivity... Even I have been a bit surprised that some companies have such a large number of at home... continue reading...
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There have been a number of reports that Comcast filled the recent FCC Forum with its employees and people off the street who were paid. By doing so, many claim the company denied access to people who had legitimate concerns.... continue reading...
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The Senate just passed the IP-Enabled Voice Communications and Public Safety Act of 2007 which amends the Wireless Communications and Public Safety Act of 1999 to impose on IP communications service providers engaged in interstate or foreign communication a requirement... continue reading...
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How many colds and viruses are picked up because of shared keyboards and phones? Now there is a solution for the problem of spreading germs through shared keyboards at least. If you think this is a small problem consider... continue reading...
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Nortel will be cutting 2,100 jobs and shifting about one thousand more to areas which have lower costs. These actions are in response to a wider loss in the fourth quarter. The company remains optimistic about its long term future... continue reading...
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Will Salesforce.com be sold soon? I keep hearing rumor after rumor and some say Marc Benioff is getting bored. i haven't had time to reach out to Marc but I thought it worth sharing the news. Likely purchasers would be... continue reading...
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So here I am on my flight about to take off. This is a bad time to get a news alert that says south Florida has had a massive power outage. Hope we can still take off soon.... continue reading...
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Close to 8,000 positions will be eliminated at Siemens in their communications division as part of a reorganization which allows the company to shift from being a hardware vendor to one that produces software. Over the past five years the... continue reading...
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It is quite scary to hear that when Pakistan ordered YouTube to be blocked, they accidentally blocked the site around the world. Can you imagine what would happen if other countries start accidentally blocking unfriendly sites worldwide? More... continue reading...
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If you aren't aware, it seems like my responsibility to at least mention some webinars worth attending. They happen to all be webinars that are hosted by TMC. I am going to try to attend them all. Some of the... continue reading...
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Many of us think of a softphone as a phone that runs in "software." Apparently to others the term means a phone you could use as a teddy bear. More from Gizmodo and Yanko Design... continue reading...
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It seems as if FCC Chairman Kevin Martin is the champion of the US citizen today at the FCC Forum as he seems genuinely concerned that there is discrimination taking place on the internet. Moreover he seems concerned about the... continue reading...
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Steve Rubel is alarmed that companies are being advised to launch social media programs in order to take advantage of the search engine benefits. Rubel is disturbed by this trend and in my experience, once the companies see an area... continue reading...
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A year ago I wrote an entry titled Living in the Third World of Communications and boy, I must have been really pissed off on that day because I usually don't tell politicians they need to be sure they... continue reading...
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This week there will be an FCC Forum in Boston where the FCC will be discussing many issues regarding the future of the internet. While the lobbying system of the US is wonderful in that it allows many to have... continue reading...
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Remember a while back when I suggested we use YouTube as a political barometer in response to Iran blocking the video sharing site? Well, Pakistan is the latest country to join the list of YouTube blockers. More See also: Blogging... continue reading...
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Apparently sometimes even Google needs more time to search through documents. In fact, a judge has granted the search leader two more months to scan through 4.5 billion documents pertaining to a lawsuit with Viacom regarding copyright infringement relating to... continue reading...
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While some of us in the US may be proud that we are able to surf the web at speeds of 10 Mbps or even a bit more, in Japan they are striving for speeds of 1.2 Gbps or... continue reading...
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Virgin Atlantic conducted the first flight utilizing biofuel today in the hopes that it can be show that biofuels emit less carbon dioxide than regular fuels. While some say this test flight is just part of a publicity stunt used... continue reading...
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You remember a few years back when Sony batteries were being recalled every few weeks from one laptop line or another. Well, we could be dealing this similar incidents again as a Samsung laptop caught fire and an LG laptop... continue reading...
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As proteins aid in storing memory in your brain it is probably not surprising that researchers are looking for ways to get proteins to store data in a manner that could work with computers. To that end Tetsuro Majima at... continue reading...
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Worried that your iPhone will be stolen or want to keep track of someone who has an iPhone? If so, check out this article which talks about software that pings your computer with the location of Apple's iPod Touch on... continue reading...
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Apple has applied for a patent that would cover podcast mashups. Similar to a mashup with something like Google Maps, numerous sources will be tapped to produce a new podcast consisting of multiple clips from each. For the listener this... continue reading...
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Yesterday I discussed how well the SMB space is doing in the communications market and today there is more evidence of competition in the space as WhaleBack Systems is expanding deeper into the mid-Atlantic region. Three companies, Schultz Technology Solutions,... continue reading...
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What can you say about Cbeyond? Like HP they hit the cover off the ball with their earnings. The company which provides voice, broadband and mobile service to the SMB space had strong fourth quarter growth with revenues of $76.9... continue reading...
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Before I met Jamie Siminoff the CEO of SimulScribe the visual voicemail company, I would get emails from people in the industry telling me I should meet him as he was a great guy. Jamie does come across as a... continue reading...
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T-Mobile is at it again. They are now starting trials of a new service called HotSpot @Home Talk Forever Home Phone in Dallas and Seattle. Interestingly this service is actually backwards looking allowing customers to plug their landlines into... continue reading...
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What can you say about a company that has generated 100 billion minutes of telephone traffic. Skype has been around for 4.5 years by the way making this milestone an even greater accomplishment. While these minutes were all free, it... continue reading...
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More details are emerging from the recent cut cables in the middle east. According to the ITU's (International Telecom Union) head of development, Sami al-Murshed, "We do not want to preempt the results of ongoing investigations, but we do... continue reading...
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The promise of nanotechnology will allow us to easily charge our consumer electronics devices as we walk and move. Specifically, US scientists have developed a microfiber that charges devices as the fiber rubs against itself. This nanogenerator takes advantage... continue reading...
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I am a cable quadruple customer. VoIP, broadband, TV and the reason I switched from standalone VoIP to cable had to do with dropped packets on my network. After spending days trying to figure out what the problem was... continue reading...
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Jon Arnold has done a great job of analyzing how Vonage is doing and according to the Arnold, the latest quarter had some ups and downs. Jon spells out why Vonage may not make it into 2009 and I for... continue reading...
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I have been intentionally staying away from the news regarding Verizon Wireless introducing new unlimited voice plans but now that AT&T has come out and matched Verizon's plans, it seems I have to at least mention it and point to... continue reading...
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Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone. The total... continue reading...
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I have been waiting, patiently waiting for businesses to take advantage of web 2.0 in a way that affects me. I wanted to see something that took advantage of this new technology and made my life better. There have... continue reading...
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In the quest for behavioral targeting, companies who control ad networks have been working as hard as possible to allow advertisers to reach web surfers based on their online behavior and not just what page they happen to be on.... continue reading...
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Sony may be a decade or so late to the game but certainly it is better to be late than not in the game at all. So welcome Sony to the world of VoIP headsets. The top of the range... continue reading...
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I just have to wonder if Intel's latest motherboard code named SkullTrail will be useful beyond the gaming market. The device can be outfitted with two quad-core processors and multiple graphics chips from AMD (yes, AMD) and Nvidia. Obviously the... continue reading...
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There is a new company whose mission in life is to help the investment community determine if the startup they are thinking of investing in will be worth anything in the future. By using proprietary methods including analysis of the... continue reading...
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The sheer nastiness of what is about to happen could become something of legend. The first few grenades have been lobbed back and forth between Canada and Illinois. First Motorola jacked up licensing fees for its patents for things like... continue reading...
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Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants... continue reading...
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Check it out... I was scanning engadget and came across Quickorder software which enables the iPod Touch to let customers order their coffee at Starbucks without human interaction. I think this is a great idea and in many areas of... continue reading...
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There is a debate brewing over a site called JuicyCampus as the role of the site is to be a central online forum where students can post gossip about one another. What is fascinating about this "community" is the debate... continue reading...
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Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to... continue reading...
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Recently we discussed how regulators will be looking carefully at Comcast and the fact that they were throttling the bandwidth from the file sharing program BitTorrent. While the regulators mull over what to do with these practices, the programmers at... continue reading...
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Unfortunately, the web is becoming a much more dangerous place as 0.1% of the entire internet is malicious. Moreover, there are no safe neighborhoods... Even sites like Al Gore's An Inconvenient Truth and the Miami Dolphins have been attacked... continue reading...
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Here is one person's opinion about what is wrong with Yahoo!. Although there some good points in this post, it is challenging to coordinate the efforts of just so many people. If Microsoft is supposed to sort out all of... continue reading...
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It should come as no surprise that airline travel costs are increasing. The bad news is that it is virtually impossible to figure out what airlines charge for their various new fees while you are buying tickets without spending... continue reading...
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Amazon has been getting lots of positive press lately on its new storage initiative Simple Storage Service or S3. The service has been a tremendous help to startups as well as established companies as it lowers the cost of scaling... continue reading...
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I have to kick myself because I did it again. Sometimes I think I will never learn. Nobody wants to pay more than they should so when I somehow pulled a muscle in my neck while sleeping, I found myself... continue reading...
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It is pretty amazing to see how many separate issues are surfacing that could affect the future of the internet. The FCC and government have their plates full deciding what to do with telcos and their potentially anti-competitive practices. The... continue reading...
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Stacy Higginbotham over at GigaOm has some thoughts on mobile browsing and concludes that the mobile web browsing experience is still not great but it is getting better. She discusses a number of new and even existing companies who are... continue reading...
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I won't be satisfied until I have a food replicator in my house to be quite honest but in case you aren't aware, we seem to be closer to Star Trek Technology that you previously thought. More... continue reading...
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Hey, weird stuff happens every day. But perhaps some of the weirdest news I have heard as of late is Rush Limbaugh pleading with Steve Jobs for bug fixes on his radio show and the fact that in the UK... continue reading...
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As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like... continue reading...
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Somehow the title "The Dangers of Unprotected SIP" caught me off guard since today is after all Valentine's Day. Seems like something they should teach you about in geek health class in high school. But seriously, I don't think... continue reading...
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I just couldn't help but sharing this article about how companies who increase their marketing spend in a recession come out of it doing better than when they went into it. I am not advocating that there is a recession... continue reading...
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A staggering $133 billion dollars will be spent on communications services by businesses in 2008 according to Insight Research. 39% of this spending will be on cell phone bills. This staggering amount could be reduced if companies explore IP... continue reading...
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The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along. Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing... continue reading...
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If you haven't been paying attention, you will have missed the fact that Verizon Wireless is investing like mad around the US to improve their mobile network. The quality of the wireless network was amazing to begin with and... continue reading...
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I have mentioned in the past that Yahoo! has no choice and that it needs to seriously consider the Microsoft offer. Since that time, News Corp. has offered an alternative to Yahoo!… The media conglomerate will give some assets... continue reading...
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If you missed ITEXPO this past month in Miami, you missed a great opportunity to meet with VARS, service providers and many companies looking to purchase IP communications products and services. I am truly humbled by the unsolicited comments... continue reading...
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I really think the concept of news aggregation into an RSS reader changes the way many people access information and in fact, RSS/XML technology has enabled a revolution in the way people can access volumes of information in a... continue reading...
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8x8 the parent of Packet8 has been reissued a patent 6,483,532 entitled, "Video-Assisted Audio Signal Processing System and Method." The patent relates to an arrangement for controlling audio signal transmissions for a communications system that includes a microphone and a... continue reading...
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Tom Keating has an excellent review of the Garmin nuvifone and after reading it I remain very impressed with what the company will be releasing soon. Let's look at the facts. Garmin's nuvi line is fantastic. I like the... continue reading...
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Earlier today the U.S. Senate defeated an Amendment to strike the provisions providing immunity from civil liability to electronic communication service providers for certain assistance provided to the Government. The White House-backed surveillance measure, which grants legal immunity to companies... continue reading...
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It was bound to happen... Google Apps have finally become connected to the world of Unified communications. Thanks to Voice Mobility, you can now integrate Google Apps with your unified communications system in your campus or corporate environment. As... continue reading...
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So yesterday I wrote an entry titled Intellectual Property, The Other Defition of IP and later I wished I had the opportunity to shorten the title to Intellectual Property, The other IP. You know, a play on "Pork, the other... continue reading...
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Tom Keating alerted to me a new phone hack which is for now targeting SNOM IP phones. The big hack involves the ability of some VoIP phones to make phone calls from the Web interface using a simple web POST... continue reading...
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It seems a single IP address refusing connections brought down the Blackberry network yesterday. Apparently a secondary IP address was accepting connections and those users who got some of their e-mails through were switching between IP addresses. Thanks to Zenprise... continue reading...
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Here is the challenge with today's mobile devices. They are generally good at some things and bad at others. You need a device and a set of chargers for various functions. For example, on your vacation -- you need a... continue reading...
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When a thief wielding a Taser entered the Alaskan home of a grandmnother, she faught back with her phone and eventually chased the thief away. Apparently she thinks she was Tasered but somehow didn't fall down. One wonders about this... continue reading...
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Russell Shaw discusses the talks in the UK which center around three strikes and your out legislation which will turn off broadband connectivity to those people who are repeated infringing downloaders. What upsets Shaw most -- and I rarely see... continue reading...
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Forbes does a good job of detailing the happenings at Mobile World Congress this week. In summary, the Android phone is not ready for prime time (not much of a surprise here) and there are a plethora of devices from... continue reading...
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While social networks are still massive and generally doing well, there are more more reports of people getting fed up with such networks because they get too many friend requests and are not happy with the new advertising methods the... continue reading...
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If you were hoping for the day that you could fit a video projector in your pocket, perhaps that day is finally here. Of course this depends a bit on how big your pockets are. From this picture it seems... continue reading...
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In the race to see which country is mightiest, Russia has rapidly muscled its way into the number two spot behind the US in terms of the amount of spam it sends. Here are the rankings: Top Spam Producing Countries... continue reading...
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Quite often people are in places like a bar room brawl, a rain storm or even a war zone and they wish they could take crucial phone calls. After all, it could be an important caller letting you know for... continue reading...
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There are lots of great things happening in the world of Android over at Mobile World Congress. PC World has a good article on the topic and in it they discuss which processors are Android-compatible and why some exhibitors at... continue reading...
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Not since April of 2007 have we seen a Blackberry outage this major. Over ten million Blackberry customers are out in the Americas at the moment and this is regardless of service provider. RIM is having consistent problems with this... continue reading...
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It's funny... I have been writing about the enhanced services made possible via IP communications for over a decade. To some degree, these services are here and while I think there is a great deal of room to go in... continue reading...
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Microsoft unified communications gets video interoperability with Tandberg products. Specifically, TANDBERG MXP endpoints can now register and authenticate directly with Office Communications Server 2007 allowing them to appear as contacts in an Office Communicator 2007 user's contact list. By... continue reading...
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In the world of communications a sad fact is that in the past few years, technology has evolved to the point where communications is being more integrated into business processes than ever. Regardless of industry, communications has evolved to the... continue reading...
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Good news for the open source market as Digium now offers a slew of new warranty related announcements meaning that purchasers of Digium software and hardware will get better warranties and and a money-back guarantee if a product does perform... continue reading...
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As you may know, Mobile World Congress kicks off this week and to get the ball rolling the event has put out some of the key terms you will be hearing more about this week. I have posted them here... continue reading...
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Phil Greenspun has some great points about the pending Microsoft/Yahoo! merger and why the value Microsoft has ascribed to the company is more than they deserve. Here is an excerpt: The interesting question is why a company that claims to... continue reading...
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Imagine a world where your bluetooth devices could take some instant steroids which bulk up your file transfer speeds allowing you to transfer at 100 Mbps or more. Ultrawideband was supposed to be the "steroids" allowing such functionality but... continue reading...
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Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a few bright spots. On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion)... continue reading...
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Let's face it... We all need a little help now and then. These Google search tips/tricks are all you need to help you learn how to make the world's most popular search engine obey your every command.... continue reading...
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In Norway a shortage of help will force the country to try using robots to help care for the elderly. Two employee groups have teamed up to see how robots and other hi-tech gadgets can be developed to help care... continue reading...
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Another day, another Google purchase rumor. This time it is Plaxo, the company that stores online business contact details. This company recently launched something called Pulse which allows you to decide if someone is a business or personal contact. I... continue reading...
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I feel I need to somehow undo the psychological damage of the obesity image from a recent blog by telling you that Angelina Jolie has made tech news. She has stated publicly that she does not know how to... continue reading...
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I was pretty blown away at just how much South American traffic there was at the recent ITEXPO a few weeks back. Much of this traffic was in the booths of companies who focus on the open source space. Digium... continue reading...
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Great news... An anchor did cut one of the undersea cables in the middle east meaning there is one less chance for the conspiracy theory some are espousing. What happened to the other four cables is still a mystery... continue reading...
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Thank you Polycom for eliminating that annoying "buzz" heard so often on conference calls. Caused by a proliferation of wireless devices, there is nothing more annoying in a conference call setting or a keynote speech at a trade show... continue reading...
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Although there are daily patent disputes in the tech field and I don't cover them all. I did think however that the patent claim against Intel brought by the University of Wisconsin covering the Core 2 Duo processor is worthy... continue reading...
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In a few days a bunch of reporters will be viewing the first Google Gphone and sharing their thoughts with the public. Unfortunately I will not be at the Mobile World Congress so I won't see this phone in person... continue reading...
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One hopes that one day soon I will fly in the new "Son of Concord" concept from Reaction Engines Limited in Oxfordshire in the UK. Liquid hydrogen powered engines will allow up to 300 passengers to reach speeds of... continue reading...
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It looks like the undersea cables will be fixed by the weekend. Here are some details from Reuters and the AP. Here is an excerpt from the AP story: The two unusual incidents slowed businesses and hampered personal Internet usage... continue reading...
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A company called Aerophone has recently announced that they will be using picocell technology connected to transceivers to allow passengers to use their cellphones to talk while in-flight. According tot he company, the system will not have a negative... continue reading...
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GigaOm reports that BT Fusion is going away to be replaced by a new service powered by HTC devices. Fusion is a convergence service that allows subscribers to make cheap or free calls via Wi-Fi into a BT broadband hub... continue reading...
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It is enough to make the average person sick. How does a company with a name like Yahoo! get a valuation in tens of billions of dollars. Sure, we all use Yahoo! so this is not such a stretch. But... continue reading...
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Is AT&T going to win the IP services wars? I get the feeling they are really doing a fine job in this regard and will only do better over time. Jon Arnold agrees and in a recent article he talks... continue reading...
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We are really at the threshold of a new era of mobile communications as today's cell phones are monsters in terms of capability... Processor speeds are getting faster and memory is getting cheaper. If you want an example of... continue reading...
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Recently I discussed Packet8 and their MobileTalk service allowing inexpensive calls from cell phones to international numbers. Now I want to share that you can make free phone calls from a computer to a cell phone (or land line if... continue reading...
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Check out my Publisher's Outlook from the next issue of Internet Telephony Magazine. I didn't post it here because some of the content has been discussed here before and some is new. I focus on mobile VoIP, mobile access points,... continue reading...
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Henry Blodget details why the Microsoft/Yahoo! deal will get more tricky over time. He describes an infinite loop of angry Microsoft shareholders who drive down the price and subsequently require Microsoft to increase share dilution as it adds more shares... continue reading...
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It is nice to be recognized by your peers -- even if you are called a "number crunching nerd." Mediabistro -- the site dedicated to the business of media mentioned a recent blog post of mine where I compared Quantcast... continue reading...
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Out of guilt -- I really don't think it is important news, I need to share with my readers that today Apple doubled the capacity of the iPhone and iPod Touch. The new 16 GB iPhone will cost $499 and... continue reading...
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Undersea cables are a weak spot in internet connectivity worldwide and with all the recent undersea outages taking place around the world, we need to be concerned that in the US and Canada that these cables are unprotected. Not only... continue reading...
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8x8, the company behind Packet8 service has been doing a terrific job running their company with positive financial results and new services which are innovative and unique. Some are video-based, some are mobile and others are in the call center... continue reading...
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In the nineties when communications manufacturers gave the market few choices and there were many proprietary options, companies like Dialogic, NMS Aculab and others came on the scene and gave users choice by allowing them to purchase DSP resource boards... continue reading...
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I was curious to see how much web traffic the various candidates have for today's Super Tuesday election and I was a bit surprised to see the results. This is where it stands so far (candidates in random order): Candidate... continue reading...
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Recently Target responded to a blogger request with the following message... "Unfortunately we are unable to respond to your inquiry because Target does not participate with nontraditional media outlets. This practice is in place to allow us to focus on... continue reading...
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Good news for Foundry Networks as XM Satellite radio has allowed the company to go public with the fact that the leading satellite radio company has chosen Foundry's BigIron, FastIron SuperX, FastIron SX 800 and FastIron Edge X series Layer... continue reading...
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Since my last article about ECI Telecom, the company has gone private. The question I am sure you are wondering about is how has this move changed the outlook for the company if at all and moreover what is ECI... continue reading...
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Yeah right... Stopping the work on nights and weekends will make a better work/life balance. It seems the Canadian government is implementing a Blackberry blackout between 7 PM and 7 AM. While this idea seems like it should work... How... continue reading...
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Tom Keating takes us through an interesting tour through Shmooze and wonders aloud if this product is the Yiddish Asterisk. I'll give you a hint... It is not the Yiddish Asterisk but it is no chopped liver either.... continue reading...
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There was in independent reporter at ITEXPO interviewing yours truly and some of the exhibitors from the show. There are two Quicktime files for your enjoyment... One is an interview with me discussing the consumer side of communications opportunities and... continue reading...
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One of the longest-running tech rumors around is that of Microsoft buying Yahoo! in an effort to become more competitive with Google. The concept of Microsoft as an underdog in any market would have been tough to swallow just a... continue reading...
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I am proud to announce that Charlotte Wolter is joining our roster of TMCnet contributors and she will be writing about the service provider space. I have been a huge fan of Charlotte -- her insight and writing and... continue reading...
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Word is according to CNBC is that Motorola is looking for strategic alternatives for its mobile phone business. I wonder if this move makes sense for the company as this product line is where everyone seems to want to be.... continue reading...
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You definitely want to check out Tom Keating's writeup of ITEXPO East 2008 where he talks about the great products he saw. Tom got to see more than I did at the show but one point I agree on is... continue reading...
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So a while back... I don't even know when, I somehow downloaded Quicktime. It was back in the days when Apple was the company we all felt sorry for. Perhaps a decade or so ago. Once the software was installed,... continue reading...
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Please join me in welcoming Gary Kim to the TMC editorial team. As you no doubt have realized by now, TMC is doing its absolute best to provide the industry with the world's best writers and thought leaders. This news... continue reading...
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Recently TMC and Ingate teamed up to provide the fourth SIP Trunking educational sessions at an Internet Telephony Conference & Expo. I just saw that Greg Galitzine had a chance to interview Olle Westerberg the CEO of Ingate regarding his... continue reading...
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So far in the 700 MHz auction there have been bids totaling more that 2.4 billion and in about a month we should know who won. There were just under two thousand bids for this precious spectrum which could become... continue reading...
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Many in the IP communications industry blame Vonage for going public, knowing full well that the way they run their business, they can never be profitable. They basically spent a fortune on customer acquisition and not enough time finding ways... continue reading...
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Russell Shaw has some analysis of the new Dell Fonality VoIP Phone System launched at ITEXPO this week and talks a bit more about the product and how it compares with the competition. Best of all, he has some screen... continue reading...
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The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show. The article was written by Arlene Satchell and she... continue reading...
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Bono, Michael Dell and Bill Gates were interviewed by CNBC regarding the Red Campaign explaining that when you buy particular computers -- your products weill be responsible for contributions of $50-$80 to their cause which equates to about 6 months... continue reading...
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Sprint certainly needs to do something to reduce churn and to become relevant to customers once again. In an increasingly commoditized business they have done little to differentiate themselves from others through either unique handsets which customers want, network quality... continue reading...
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According to the IC3 or Internet Crime Complaint Center, Vishing is simply voice phishing, a scheme whereby unsuspecting callers are directed to rogue IVR systems which are disguised as real systems from banks, credit card companies, etc. These systems masquerade... continue reading...
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I am blown away by the amount of people who have reached out to meet with me at the very last second at this particular event. So many people want to meet... I wish the show was 2 weeks. :)... continue reading...
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Good morning attendees, speakers, exhibitors and conferees... Just a reminder that we are thrilled to have you here in Miami this week for ITEXPO. Be sure to come to Hall B in the Miami Convention Center. If you enter from... continue reading...
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A smart move for the New York Times is to get involved with blogs. I don't mean hiring bloggers, I mean purchasing part of a company making blogging software. It just seems logical as a brand extension to go from... continue reading...
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We are looking forward to the best three days of IP communications excitement this year here at ITEXPO in Miami. I just saw Andy Abramson's post and it reminded me that he won't be able to make it to the... continue reading...
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Fonality has some huge news to share with us here at Internet Telephony Conference & Expo. The company was just picked to be the small business communications offering by Dell. What is perhaps most amazing regarding this news is the... continue reading...
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Greg Galitzine heads up the editorial team at TMCnet and recently he and I were discussing the all you can eat internet and how it may soon be gone. During our talk, I had trouble seeing why this is different... continue reading...
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As successful as Yahoo! is in terms of traffic generation, it is amazing as an outsider to witness the company has not been able to grow revenue effectively. Yahoo! has shown us that there can be a disconnect between eyeballs... continue reading...
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Meg Whitman was the person who put the Skype deal together at eBay and over the past year it has become apparent that Skype is not generating the revenue eBay hoped it would. In addition, in the last 12 months,... continue reading...
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As you pack to head down to Miami for ITEXPO, you may want to consider an extra accessory. How about for example a new cell phone... One that is perfect for a city where you may end up in a... continue reading...
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Here are some of the happenings this week at ITEXPO. My team is already down in Miami, making sure the new Mustang convertible is prepped and ready for the raffle Friday. I wish you luck in winning the car and... continue reading...
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I hope everyone has a safe trip down to Internet Telephony Conference & Expo. The registration numbers are trending nicely above estimates and we expect a stellar event. As always, we have done our absolute best to assemble the most... continue reading...
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It is not uncommon to read media reports which criticize domestic cell phone carriers who lock cell phones, preventing them from being used on other networks. While unlocked cellphones are not new, what I find interesting is that Sharper Image... continue reading...
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Sure the MacBook Air is missing a few features. No surprise as it is so thin. A slow hard disk and missing FireWire port shouldn't be a deal breaker for the people that want the bragging rights associated with the... continue reading...
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Here are some of he giveaways from next week's ITEXPO in Miami, FL. Will you be one of the winners? Hope you will be there to find out. Remember, you have to be present to win these prizes. Tom Keating... continue reading...
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Although we unfortunately will not be able to take advantage of new and exciting internet devices utilizing "white space" technology next week at Internet Telephony Conference & Expo in Miami... It does seem that at some point in the future,... continue reading...
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When asked for a surprising prediction for 2008, Blogger Russell Shaw answered among other things that Vonage could go the way of SunRocket or potentially get picked up by Sprint Nextel. Actually, with all the negative (rumor)coming out of this... continue reading...
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As you may remember from a prior post, AudioCodes was running a five-part webinar series which concluded yesterday with a webinar on SIP and T.38 fax. On the webinar, Percy discussed reliability concerns with the G.711 standard, and more specifically,... continue reading...
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Good news for those of you who want to purchase an Apple TV but are concerned it doesn't do enough -- like say make VoIP calls. Engadget reports this morning that hacker Brandon Holland will soon have have a plugin... continue reading...
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Normally I don't like to judge people but in this case -- I was asked by Interactive Intelligence if I would do just that --- judge people. You see, I will be a judge on a panel with Interactive Intelligence... continue reading...
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In case you missed it, Slate has an article worth reading titled Has AT&T Lost its mind. It talks about the idea of AT&T filtering web packets via deep packet inspection. I touched on this topic as well in the... continue reading...
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Kahn Gauthier Swick, LLC (KGS) has announced an initial filing of securities for a class action suit against Shoretel. According to a press release: If you purchased shares of ShoreTel in connection with the IPO or if you purchased shares... continue reading...
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In the good old days having a website was good enough... This was your portal to the world -- your customers and everyone else. But slowly but surely a wealth of new communities are being created and if you aren't... continue reading...
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There is a fierce battle to get you to order your pizza more conveniently. The arms race is now coming to mobile devices as Pizza Hut will allow ordering via SMS and the mobile web. The company expects to earn... continue reading...
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Like just so many technologies, Macs are invading corporations from the bottom up. Since this week saw MacWorld and MacIT take place... Wall Street Journal reporters had a chance to scope out the latter event and write a blog entry... continue reading...
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By now, you may have heard that Sun has agreed to purchase open-source database company MySQL for one billion dollars. Many companies are betting on open source as the future and open source companies operating in niche markets such as... continue reading...
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If you are looking for the top 10 telephone tricks you need to be aware of, look no further than this post over at Life Hacker. You want to know how to "gracefully" bow out of a long-winded conversation? How... continue reading...
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A disproportionate amount of fraud seems to have taken place in the telecom and technology fields over the last decade. Adelphia, Worldcom, Enron (remember they also had a bandwidth trading division) and many others have been caught and convicted over... continue reading...
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Mobile device management is a somewhat new addition to the telecom expense management (TEM) field, but it has exploded in the past couple years as mobile telephony adoption among enterprises has continued at a rapid clip. Moreover, many workers are... continue reading...
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Recently a coworker received an e-mail from CopperCom which doesn't seem to bode well for the company. It looks like the company's days are numbered. Frankly the company has been very quiet for years and has no news I could... continue reading...
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For you open source communications aficionados -- you know who you are -- ... I have some great news for you. TMCnet has recently worked with Sangoma to redesign the open source PBX Global Online Community. I hope you like... continue reading...
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Jeff Dworkin is no stranger to TMC University as he has taught numerous TMC courses at ITEXPOs over the past years. Even though Jeff is well-known to many of you what you probably are not aware of is the... continue reading...
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In France there is a law that says you are not allowed to sell books for more than 5 percent off the list price. We have lots of silly laws in the US as well so it is tough to... continue reading...
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In August of last year I wrote about how WiFi hotspots are not secure. A few days later I clarified the post with comments from Microsoft's Francois Doremieux, Senior Program Manager, Product Group: Customer Experience. The clarification basically explains that... continue reading...
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As Tom Keating mentioned earlier today we are proud to announce that Internet Telephony Conference & Expo which will take place in just under a week in Miami Florida has registrations from 74 countries, a 15.6% increase over last year.... continue reading...
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Recently I was fortunate enough to be able to interview a number of thought leaders and others who have given me their perspectives on the communications market, the future, the entry of Google, Apple and Microsoft into the space and... continue reading...
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It has been a pretty big news day so far this early morning. Intel perhaps is responsible for the biggest portion of today's market movement as last night they announced earnings which were not all that bad but the stock... continue reading...
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Although I am not blown away by the Apple announcements out of MacWorld today the news could still be a massive financial win for the California-based company. In short, the cult of Steve Jobs announced a new thin laptop Macbook... continue reading...
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On November 6, 2007 I had a post (see bottom of post for chart) where I showed how TMC compares with other IP Communications sites. I did this by pulling numbers from Quantcast, a web service which tracks web traffic... continue reading...
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A concept you rarely hear about but which is important is ergonomics in telephones. I came across an ergonomic phone white paper from Shoretel and while it is Shoretel-centered it is still pretty useful and worth checking out before you... continue reading...
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Softbank is said to be considering allowing free phone calls between its VoIP and wireless service. The goal will be to increase the stickiness of each service while simultaneously enticing more subscribers. Obviously there is potential for an ARPU hit... continue reading...
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It isn't uncommon for people to not want to upgrade. Even new car models can get people upset if the new design does not stay "true" to the designs of earlier models. Still, the word on the street regarding Microsoft... continue reading...
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The human mind never ever ceases to amaze. The latest idea which has me thinking "wow" is a floating data center which is able to save money by cooling computers with sea water instead of electricity. A new Silicon Valley... continue reading...
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Sipera Systems is on the leading edge of IP communications/VoIP security and it is worth pointing out the company was just interviewed by me and in the interview there is good information about the growth areas of IP communications as... continue reading...
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Although I cannot vouch for whether this is true, the story of Best Buy allegedely screaming at someone for purchasing a video game which is rated for mature audiences could get some play on network TV. Apparently the store accused... continue reading...
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When you listen to David Mandelstam the President and CEO of Sangoma, you get the feeling you are speaking with a hybrid scientist/entrepreneur. Mandelstam's company is a pioneer in both open source and unified communications and he is a good... continue reading...
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You probably know I spent some time thinking about how best to connect my computer system to my stereo and I ended up with a solution that is not perfect but at least I can listen my phone's music collection... continue reading...
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Samsung has its hands in just so many things and subsequently it is worth sitting back and taking notice when the company is accused of setting up a slush fund and engaging in bribery. Samsung Group is easily South Korea’s... continue reading...
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The latest news out of Google is not surprising as the company decided to choose the week of Macworld to announce that they have improved their iPhone experience. As I wrote about earlier today, iPhone search activity is much greater... continue reading...
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Back in the late nineties the CEO of Nokia made an interesting prediction at an industry show in his keynote address. The prognostication was that soon more people would surf the internet on their mobile devices than on PCs. Unfortunately... continue reading...
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We have all likely heard about Google Android but for the first time, we will now be able to get our hands on applications that are specifically designed for Android. A La Mobile is the name of the company who... continue reading...
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After reading Tony Ryb's blog about how it shouldn't take a PHD to get a wireless photo frame working I have to share my story of the Sharper Image wireless picture frame called the MemoryFrame from DigitalSpectrum Incorporated. This device... continue reading...
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Cisco has just invested in SoonR a company which supplies a service allowing computer files to be easily accessed by mobile phones or other internet devices. As mobile devices become more powerful and wireless broadband becomes more pervasive, this segment... continue reading...
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Perhaps the headline of this post should be ended with the he disclaimer "With the help of investors who may or may not pony up $30 million." The worst nightmare of the studios and networks dealing with the writer's strike... continue reading...
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Good bye Jeff Raikes. Raikes did a great job at Microsoft and in the unified communications space he should be commended for rolling out a slew of strong products and doing a fantastic PR and marketing job promoting them. He... continue reading...
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I thought it worth mentioning the absolutely staggering amount of money T-Mobile will be spending to upgrade their 2G and 3G networks. A total of $10.3 billion will be spent between now and 2009 in fact. This could be an... continue reading...
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I have a pair of Bose QuietComfort 3 noise-canceling headphones and for the longest time I have wondered why -- just why, I have to have a separate bluetooth stereo headset. After all for $300, Bose should not only have... continue reading...
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Now I am not one to nitpick but it would make sense to fix this phone -- right? Photo credit: DinSide.no and I have no idea where this photo was taken.... continue reading...
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One of the most incredible software packages I have come across in quite some time is WMWifiRouter which enables Windows Mobile devices to become WiFi access points, sharing the EVDO connection with a number of others. Although the software allows... continue reading...
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Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT... continue reading...
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One of the more respected names in the video/telepresence space is Casey King, CTO of LifeSize. I recently had a chance to interview King and you may be interested in reading his views on how telepresence is changing the world... continue reading...
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If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP. This... continue reading...
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While perusing the international calling channel on TMCnet I came across an article which details the checklist of items you need to be aware of when choosing an international calling service. While many people are likely to think about the... continue reading...
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Here is some very good commentary from Bruce Schneier on Wired.com regarding WiFi, security, the odds of being sued for music sharing, chances of being hit by an asteroid and why you may not want to have security on your... continue reading...
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Take a break from hugging that tree and open your laptop. No need to feel guilty as your laptop bag charges your laptop, sparing you the guilt associated with using more than your fair share of power.... continue reading...
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Years back, many of my colleagues and I waxed poetic about location based services. Now it seems, with the aid of GPS, these services are being rolled out. A really interesting one has been announced by AAA the automobile club and... continue reading...
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Are you concerned the new MP3-enabled Taser holder doesn't still Tase properly? Here is a video which shows it works fine. this reporter was nice enough to sacrifice his electrochemical responses for the good of of his website. Impressive. By... continue reading...
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Tony Rybczynski does a great job of alerting readers to the fact that Boeing originally had cockpit controls and in-flight internet for passengers on the same network in its new airplane the 787. Could you imagine the problems of... continue reading...
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If you think the disposable computer is a silly concept, you better not read this article from the New York Times about how the former CTO of the one laptop per child (OLPC) initiative is looking to make a -- get... continue reading...
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It is very scary to read an article on the New York Times website about AT&T openly admitting the fact they may be soon filtering internet traffic. I can think of no scarier thing and there should be no need... continue reading...
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Toshiba has joined the SIP trunking party with an announcement that their Strata CIX family of IP PBXs will support Session Initiation Protocol. The company will have nationwide support for SIP trunking and this should be great news for past... continue reading...
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I beleive there needs to be a slew of devices allowing us to have web browsing on the go. Something smaller than a laptop and larger than a smartphone is needed. The Wall Street Journal has some interesting points about... continue reading...
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Marc Robins is now heading up the SIP forum and as you may know, he is an industry veteran and a fellow coworker for many years. Mark was the Group Associate Publisher at TMC and responsible for educating hundreds of... continue reading...
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In December of 2004 I wrote an article titled VoIP 2.0 in Internet Telephony Magazine which focused in part on next generation devices VoIP service providers need to differentiate themselves. Here is an excerpt from that article: The Device Sells... continue reading...
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We are very excited to announce that at the upcoming Internet Telephony Conference & Expo in Miami later this month, there will be a free session for resellers showing them how to best sell IP communications products and services to... continue reading...
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Check out my interview with David Tang the vice president of Global Marketing at VoSKY the company who introduced me to the term Skype trunking a number of years back. VoSKY makes a number of products geared at integrating Skype... continue reading...
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If you are constantly forgetting things, you may be interested in finding a site that can help you manage your busy schedule. A short and to the point Wall Street Journal article will help you keep track of all your... continue reading...
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The spillover from the housing crunch which was fueled by easy to acquire subprime mortgages has finally spread to other sectors of the economy. The first to be hit is the virtual world of Second Life. Unconfirmed Sources has more.... continue reading...
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It is tough to not think of Microsoft when you hear announement after announcment that Google is entering space after space. The latest is TV with news the company is working with Matsushita's Panasonic to develop TV which which will... continue reading...
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It is almost embarrassing to call it a review as getting Webot up and running was almost too simple for words. Once you sign up to the music streaming and photo sharing service you are offered a download of software... continue reading...
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Any article focusing on performance automobile concepts and computers must be read and one titled Making the BMW of Enterprise Computers is no exception. This article talks about how Dell is working on making their servers look better... Even if they... continue reading...
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Spam is a terrible problem and I don't need to wax poetic about why. If I could make one comment about spam however... It is a terrible drain on wireless devices. Among all the other productivity zapping things it does... continue reading...
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If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you. Either way, there is lots of great news happening in this first short week of... continue reading...
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If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you. Either way, there is lots of great news happening in this first short week of... continue reading...
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Today's news that Pudding media got funding is fantastic. It shows that voice is alive and well and moreover that new ideas are alive and well within the IP communications space. I have heard many people say that the opportunities... continue reading...
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As the number of programming tools and sources of code snippets multiplies, a question many companies must ask is if their software is indeed theirs. In many cases, companies aren't sure about this crucial detail and the ability to know what... continue reading...
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I am looking forward to being able to use a multi-touch screen on my monitor at work. I would even like to try it on my laptop. I spent a few minutes pretending my monitor currently has this technology built... continue reading...
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Lately there has been much coverage of airline broadband connections. Soon we will all be able to talk on our cell phones while in flight. Well really I made that last part up... But I do think there are many... continue reading...
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What is the ultimate nightmare for corporate tech departments?? How about streaming video on corporate Blackberrys? Well, thanks to Slingbox, we will soon be able to all enjoy the latest episode of Lost on our handheld devices. Let's just hope... continue reading...
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I thought it worth sharing an article in the Wall Street Journal regarding fake electronics equipment. This is not the first article I have read describing this problem but this story does describe the first time I have heard of... continue reading...
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Nick Branica is one of the few living legends in telecom having been responsible for the voicemail vendor Key Voice Technologies. This company was purchased in the nineties by Comdial and is credited by many for allowing Comdial to stay... continue reading...
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This seems like a 2.0 with week with MC Hammer 2.0 news yesterday and now that famous paper clip in Windows has gone 2.0 as well. You know what I mean don't you? When you are starting a Microsoft Word... continue reading...
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Thanks to VoIP-News who were nice enough to name me to their Top 25 VoIP Blogs of 2007. Here is what they had to say: VoIP Blog - Tehrani.com: Rich Tehrani is president of TMCnet. Tehrani's blog is for... continue reading...
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What is not to like about a company that keeps growing its customer base yet stays just under the radar so it isn't sued into oblivion? 8x8's Packet8 service continues to grow nicely and has just reached the 10,000 user... continue reading...
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When you think bluetooth speakers, you likely don't think of the high fidelity sound these fine speakers produce. In a time when consumer electronics device sales are on fire, it is almost impossible to keep track of all the peripheral... continue reading...
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MC Hammer is not a name we have been hearing about lately but the once hotter than ever music star who subsequently went bankrupt is back and better than ever. What is the name of his new album you may... continue reading...
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From the same people who brought you the alternative minimum tax comes something all new for 2008. It's what you have been waiting for. It is the equivalent of the tax code for gadget freaks. It is - virtual drum... continue reading...
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From the same people who brought you the alternative minimum tax comes something all new for 2008. It's what you have been waiting for. It is the equivalent of the tax code for gadget freaks. It is - virtual drum... continue reading...
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I have always wondered why the entire PC market is just so inept. Apple routinely designs better looking computers and charges a premium for such products. Not so for PC makers who think if they keep designing commodity looking... continue reading...
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Haven’t we all seen those old Western movies with those “Wanted” posters looking for bandits? I know I have. Now it is time for those posters to go high-tech in the form of electronic billboards the FBI will use to... continue reading...
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It has been a slow news week as you might imagine and there have been a number of stories which have caught my eye. Stories wrapping up 2007 are rampant and one worth reading is from Mae Kowalke and is... continue reading...
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If you are interested in historical telephony and whether Alexander Graham Bell actually invented the telephone or “borrowed” some patent ideas, you will want to read this story. Excerpt: In "The Telephone Gambit: Chasing Alexander Graham Bell's Secret,"... continue reading...
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It has been a fairly busy holiday season from a work perspective but over the holidays I found some hours to get some much needed work done. I have gotten on a productivity and efficiency kick that started with my... continue reading...
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The TMC team apparently has been very busy keeping our audience entertained. For the latest creation take a look at the Night of the Living Republicans starring the TMC team. How many TMC team members can you recognize?... continue reading...
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For those cars with analog cellular cell phone OnStar connections you have until February 18, 2008 before your service will stop working. Some who have complained to GM about this problem have received a $500 gift certificate towards the purchase... continue reading...
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I think I want internet access when I fly. I really do. Yes, the plane is usually a quiet time to reflect and write compelling content… Still, I can now feel comfortable flying during the business day from the west... continue reading...
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If you are a “little’ religious you may appreciate knowing nanotechnology can be used to inscribe the entire Hebrew bible on the head of a pin. Why you may want to do this is yet unclear but it is a... continue reading...
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Perhaps the best holiday gift for people who enjoy peace and quiet on their flights is an all out ban on VoIP in the sky. The AP is reporting on the sorts of things we may be allowed to do... continue reading...
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I find the competition between blogs and news outlets fascinating as here at TMC we have dozens of reporters and a number of bloggers as well. Today I was reading Workbench by Rogers Cadenhead and I learned of the following... continue reading...
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It should be apparent that lobbyists are responsible for US telecom policy. What is surprising however is the scandal involving John McCain who is trying to squelch a New York Times story which will break news that a woman lobbyist... continue reading...
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Many of my readers grew up in a generation where e-mail became common. Some of us might even remember the time when there was no Web or e-mail and communications was done in-person, with paper and/or using the telephone. ... continue reading...
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Some of technology’s biggest players were just hit with a fine of over $30 million in total for aiding in internet gambling. Yahoo!, Microsoft and Google will all be paying varying amounts and admitting varying amounts of guilt. Far... continue reading...
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If you have any doubt that there is tremendous interest in open source communications consider the fact that Digium has recently announced the one millionth download of Asterisk – the open-source PBX. Yes, that is “One million!” This... continue reading...
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Real-Time Machine Translation now One Step Closer Certainly a holy grail of many in the computer industry is that of real-time machine translation. While there are all sorts of translation engines out there, they generally fail at translating... continue reading...
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If you are interested in the latest on Mitel and Sir Terry Matthews, be sure to check out this article from Zippy Grigonis titled Mitel Gathers Steam with Netherlands Deal. In the article you will learn how lawn mowers... continue reading...
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If you have attended any of TMC’s Internet Telephony Conference & Expo’s in the past eighteen months you are no doubt aware that one of the very well attended workshops focuses on SIP trunking. The reason for this is... continue reading...
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When you think of enterprise communications Avaya is certainly one of the first names that comes to mind. A huge player in the space, the company has a tremendous amount of influence in the future shape of things to come... continue reading...
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Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent infringements than just about any other company out there. The latest patent fight is with Nortel, a company who says... continue reading...
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Online advertising grew at 25% this year and the advertising industry thinks it would have grown at a much greater rate if there were more accurate ways to measure web traffic. Having been in a number of advertiser meetings myself... continue reading...
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Google will soon be launching Knol – a knowledge archive similar to Wikipedia with the exception being t hat authors of content will be tracked more closely and ads will optionally be allowed to run on listings with authors... continue reading...
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It goes without saying that unified communications was one of the most exciting growth areas in the communications market this past quarter. Microsoft continues to be a major driver of this technology with its Office Communications Server (OCS) product. In... continue reading...
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It’s funny that when I saw the headline from the Wall Street Journal titled Cheese! Uh-Oh Cellphone Photos Prove Perps' Guilt I thought the article referred to people getting caught in illegal acts by others with cell phones. Interestingly the... continue reading...
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It looks as if Apple will release a new iPhone with more memory next year as well as an iPhone which works on 3G networks. I have covered the 3G network news before as you may recall. In general, laptops... continue reading...
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Should service providers be allowed to alter your web pages? The issue came up yet again when Toronto-based Rogers decided to insert messages containing sales messages in web pages they display on their customer’s browsers. "We are concerned about... continue reading...
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Wow! A while back I commented that Toshiba’s products were not very well known in the telecom space. This is an excerpt from that blog entry: My point is the company is well-known in computing but virtually unknown in... continue reading...
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The biggest problem with mobile devices has been -- and for the foreseeable future -- will be the fact that battery technology is not advancing fast enough to keep up with the power needs of today’s mobile devices. Battery breakthrough... continue reading...
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If you meet David Walsh a partner with One Equity Partners, you immediately think banker. For those of you who may not frequent the tiny (and blisteringly cold when I was there) island of Manhattan, banker generally means investment banker.... continue reading...
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Should we be alarmed with the amount of Star Wars content on Tom Keating’s blog? I am not sure. As a huge fan of the Star Wars trilogy (quadrilogy?, quintilogy?, sextilogy?) movies I guess I am OK with it... continue reading...
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Genesys– once called Genesys Labs is one of the companies at the head of the CTI (computer-telephony-integration) revolution of the nineties. Often referred to as a middleware company, Genesys always seemed to fight the designation. In reality, Genesys was just... continue reading...
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The Internet Protocol is one of the largest enablers of the last decade. It allows communications to take place wherever there is broadband connectivity. Voice over IP, video over IP, fax over IP… Just about everything runs over IP it... continue reading...
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Perhaps Dell should get an award for superior CRM in launching a new tablet computer, the Latitude XT. After all, the company released the news on its blog and allowed potential customers to absolutely skewer it. The reason the company... continue reading...
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Recently I wrote about Shawn Lewis leaving VoIP Inc. and a result I received a number of e-mails asking how the company can continue operations without Lewis. Today the company has responded to the departure of Lewis with the appointment... continue reading...
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This past week at the VPF Winter event in Manhattan on a panel dedicated to the intersection of the internet, media and telecom I made the prediction that the company with the biggest advertising network will win the media and... continue reading...
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In the neighborhood near TMC, three stores have recently been wiped away in the past years. The first to go was the hardware store which could not compete against Home Depot. The next was the photo development store because of... continue reading...
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Are we headed towards another tech bubble or are social media sites really worth north of 15 billion dollars? I don’t have the answer to this question but if you are pondering it like I am, you may want to... continue reading...
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Andy Abramson reports that Paul Amery (interview) is no longer the Director of Developer Programming at Skype. I liked Paul a great deal and he had tremendous passion and enthusiasm for his work at Skype. You may remember Amery... continue reading...
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With all the talk of web mashups I find it amazing that the most interesting ones still seem to be map-based and especially revolve around the Google Map API. Although Google doesn’t monetize this API, the free publicity the company... continue reading...
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Although I am disappointed by JetBlue’s decision to allow e-mail access only via a Yahoo! account and a Blackberry device (update: the service will also work with laptops) I am extremely happy to hear that at least e-mail will now... continue reading...
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In 2000 my team at TMC received a call from a new company named Blue Silicon that received around 70+ million dollars to form a company that would integrate voicemail across disparate systems. The company launched at Internet Telephony Conference... continue reading...
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At yesterday’s VPF meeting a number of people had trouble believing that Verizon opening its network is an authentic move to help consumers. This is partly because the company while on the one hand was opening was on the other,... continue reading...
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It’s a good time to be in telecom. With all the housing gloom and doom it is nice to see that at least the telecom market is doing exceedingly well. Of course you have to pick your battles… Consumer VoIP... continue reading...
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I am speaking today by the way. I forgot to mention it. Here is the session you can see me at later today –4:00 PM in fact. Keynote Panel Web, Media and Telecom Market Panelists include Bhupender... continue reading...
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At the Voice Peering Forum Winter 2007 conference the attendance is very good which indicates tremendous interest in this burgeoning market. So far it seems clear that Stealth Communications, the company behind this event has yet another successful conference under... continue reading...
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Tomorrow I am off to the Voice Peering Forum Winter 2007 hosted by Stealth Communications. Shrihari Pandit the VPF Founder asked me to help with some video reporting which is always very exciting. If you know Hunter Newby from Telx,... continue reading...
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Good news for those vendors looking for 3rd-party certification of their WiFi solutions as well as companies and consumers looking for the authentic “WiFi telephony” seal so glaringly absent from the marketplace today. Russell Shaw’s blog discusses how the... continue reading...
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Shawn Lewis has left VoIP Inc. Shawn is one of the better known figures in the IP communications space and was one of the Top 100 Voices of IP communications in 2006 as determined by Internet Telephony Magazine. He is... continue reading...
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If LG/Verizon can’t come up with an iPhone killer can RIM? Will the next Blackberry due in Q1of 2008 – the 9000 -- be the real iPhone killer? Moreover as a business device will the newest Blackberry have all the... continue reading...
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I had a chance to briefly demo the Verizon Voyager today and it is an amazing combination of technology in a compact package. The question I kept asking myself as I toyed with the device is whether this mobile gadget... continue reading...
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TMCnet’s Greg Galitzine announced the rumor on October 19th that NexTone and Reef Point were to merge. Today the news becomes real as the companies are combining to create NextPoint. Here are some quick facts and quotes according to the... continue reading...
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In my travels, one of the more knowledgeable players I have run across in the space of telecom – and especially wireless communications is Oswin Eleonora (Oz) the Senior VP Sales and Marketing North America for Acision. You may recall... continue reading...
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Recently I picked up a titanium watch. In fact I now am the proud owner of two titanium watches. I just love the stuff… More durable than steel and much lighter. What if everything in the world was made out... continue reading...
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I am obviously in the majority in my thinking that a meeting without a laptop or Blackberry is a wasted meeting. How often have you been in a one-hour meeting where thirty or more minutes did not even pertain... continue reading...
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If there is one thing Avaya is doing exceedingly well it is courting developers. Out of all the PBX vendors, Avaya has decided they will be the leader in this space. Cisco and Inter-Tel (now Mitel U.S.) have also done... continue reading...
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Like flash floods, Flash phones will soon be overtaking the market in a rapid fashion as more and more developers realize Flash gives them the ability to so much more than other programming environments. TechCrunch has an overview of a... continue reading...
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The maddening division between consumer and business mobile devices continues to grow and as the trend picks up steam it is apparent consumers are the winners and businesspeople suffer. This is not to say the problem isn’t in some ways... continue reading...
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This past week in IP communications was full of news from companies like Voxalot, iBasis, Vonage, Polycom and more. My favorite news is from Vonage where they announce they are improving their customer service via web chat solutions provider inQ.... continue reading...
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There could not be a happier person on the face of the earth than I regarding Verizon Wireless opening up its network. And while I thought I pegged some of the reasons for Verizon making this decision in a... continue reading...
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I ran across this article from BtoBOnline which talks about how much data online advertising generates and discuses some ways of dealing with and tracking the data. Although the article is not terribly detailed, it does mention Quantcast, a company... continue reading...
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While it is not really a surprise at this point, Google will be bidding on the 700 MHz spectrum auction and if the company wins, it will likely change the business model of many other service providers. The reason... continue reading...
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Most in the blogosphere seemed to think a Google acquisition of Sprint was unlikely and although I agree the businesses are very different and Google would have a tough time explaining to Wall Street why the merger makes sense,... continue reading...
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I was reading an article from Internet.com explaining how Microsoft is losing over a billion dollars a year online. Directions on Microsoft analyst Matt Rosoff said Microsoft's considerable resources lets it keep pushing forward with MSN despite failures in... continue reading...
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I could not have been more excited to learn I could use Google Maps on my mobile phone to simulate GPS by utilizing cellular tower triangulation. You should have seen my face. Before I shared the information with my readers... continue reading...
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Many current iPhone users will certainly say it is about time that in 2008, iPhones will run on a proper 3G network allowing true wireless broadband speeds. The reason the device does not currently support 3G is because the... continue reading...
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Sprint Turns Down $5 Billion Offer CNBC is reporting Sprint Nextel turned down a 5 billion dollar offer (according to RTTNews.com). It is not clear who made this offer as of yet. As you may recall I wrote a blog... continue reading...
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As the FCC vs. Cable struggle continues, I can’t help but wonder if Chairman Kevin Martin isn’t spending too much time worrying about a problem which will be irrelevant at some point in the future. Martin is trying to... continue reading...
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I found some interesting analysis over at the Google Phone blog regarding Android’s missing SIP and IMS stacks. Here is the piece if you are interested in learning more.... continue reading...
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Skype has teamed with Logitech to provide what they call a High Quality Video solution. I had a chance to test this new feature via a videoconference with Tom Keating who heads up TMC Labs. In order to take... continue reading...
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In the history of United States communications, this day ranks right up there with the day of the Carterfone (Wikipedia) decision allowing any device to work on AT&T’s PSTN network. Today, almost 30 years later, Verizon chose to tell the... continue reading...
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I came across a Star Wars VoIP phone this past weekend while perusing catalogues. I was going to write about it today but apparently either Tom Keating checks his mail more often than I do or he gets access to... continue reading...
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I came across some webinars of potential interest coming soon from TMC. There are a bunch and they are quite varied so it would seem there is certainly something for everyone. I am certainly interested in the 10 myths of... continue reading...
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According to CNBC there is a problem with the Yahoo! merchant services and some merchants haven’t seen a single transaction go through since six this morning. Obviously this is not good news for Yahoo! or the companies depending on... continue reading...
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I had to share this blog post on Skype from J.A. Watson as it is very interesting and points to potentially big problems at the world’s leading IP communications software company. I think some of the points here are valid... continue reading...
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For obvious reasons I became alarmed when I read an article linking WiFi and autism (article intentionally not linked). I told some friends and relatives about the report and they all seemed concerned and asked for links to the story.... continue reading...
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For years I have been covering VoIP security and throughout this time it has been a one-sided conversation as there have been few documented cases of VOIP security attacks. Companies are generally not too happy to discuss VoIP security... continue reading...
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VoIP has reduced the cost of phone calls worldwide allowing many the ability to speak with others at a low cost or even for free. Because of IP communications in fact, there has also been a business productivity renaissance. When... continue reading...
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I receive many questions about patents and why one company sues another. Patent portfolios are like nuclear weapons – if you have them, you are less likely to end up in a war. I was reminded of this idea... continue reading...
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The internet has evolved to a point where there is almost no information you can’t find about someone if you really want it. Enter a phone number in some search engines for example and you can get a home address.... continue reading...
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Tom Keating has an excellent review of the Nokia N810 and although I haven’t seen this gadget yet, based on the Nokia N800 experience I have, this could be a real killer device. I must say that the amount... continue reading...
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I have to be honest with you my loyal and devoted readers. I am disgusted with myself. Why you ask? Because I am an addict – I am addicted to writing about Google. I just can’t seem to help it.... continue reading...
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If you think Android and the Open Handset Alliance are interesting, check out this article form TechCrunch about how Google may soon be in the set top box market and by doing so will be have the ultimate platform to... continue reading...
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There was a time when service providers had to purchase massively expensive proprietary equipment in order to deploy telephone service. Class 4 and 5 switches required enormous investment and could be justified as this equipment would be depreciated over many... continue reading...
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Recently I wrote an article titled Ma Google which discussed how Google needs to do anything – everything it can to have a direct pipe to customers so they can bypass service providers who could block their access. ... continue reading...
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Over the years, TMC has worked closely with Avaya to host their DevConnect Developer Conference at TMC events such as Communications/VoIP Developer. I have always found these events to be extremely valuable as Avaya does a great job getting the... continue reading...
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OK, I have heard about Kindle and other e-book readers and in my opinion, no one wants one of these things. I could be more eloquent and wax poetic about how this device is not the same as a book... continue reading...
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Having seen invention after invention and new technology after new technology come along I can say I have begun to appreciate some of the more simple things in life. Don’t get me wrong, I like complex technologies such as the... continue reading...
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It is obvious that mobile device proliferation has had a dramatic increase in productivity for knowledge workers worldwide. In addition it is well known the US government and military functions more effectively because it relies on Blackberrys. It goes... continue reading...
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I am unhappy to hear that 24 House Republicans are delving into the FCC’s plan to regulate the cable companies more closely. FCC Chairman Martin is acting in the best interest of consumers by fostering competition in the cable industry... continue reading...
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What will the communications market look like in ten years I wonder? It may be difficult to forecast incredible change and disruptive technologies but it is relatively easy to predict what will happen based on what we know today. ... continue reading...
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I was perusing some articles on mobile advertising recently and was absolutely stunned at how big some analysts think this market will be. According to this TMCnet article, Strategy Analytics predicts the global market for mobile advertising is slated to... continue reading...
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It has been a busy weekend so far and it is about half-way over and I didn’t even get a chance to blog. Believe it or not there hasn’t been too much blog-worthy material and writing for the sake of... continue reading...
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More discussions regarding Google getting into the wireless game were sparked today by a Wall Street Journal article focusing on Google’s wireless ambitions. In summary: Google will likely bid on the 700 MHz spectrum or lose good will... continue reading...
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If Vonage has been having great luck in terms of mindshare and being top of mind as a pure-play VoIP provider, it has been equally unlucky in the patent wars as evidenced by the recent loss in the US Court... continue reading...
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Some years back at TMC, we installed a large flat screen TV in one of our conference rooms and the person handling the job was ANDY OnCall. At the time I was not aware that ANDY OnCall was actually a... continue reading...
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How does he do it? How does TMCnet’s Tom Keating write posts that can combine the government, VoIP, Skype and e911 while simultaneously offending half the world? I would like to say the views expressed by Tom Keating are his... continue reading...
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As many of you know, in 1997 TMC decided to launch Internet Telephony Magazine because we saw the power of IP communications changing the communications worldwide. Over the past years we have seen this in action as entire network... continue reading...
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Question: What is the best way to get your mobile platform to be adopted by developers and subsequently end-users? Answer: Pay off the developers And that is just what Google is doing with their Android SDK. A total of... continue reading...
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Some of the more popular sites to go to when voting on technology news are digg and Techmeme. Digg actually allows you to vote on more than just tech news and both are great places to go when you are... continue reading...
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It is obvious to me the cable companies are getting the short end of the FCC stick. In fact I am not sure the FCC will be giving any sort of stick to the cable companies this Christmas. Even the... continue reading...
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Apparently today is “Write about Google” day as I thought it worth sharing that the company is facing a patent infringement lawsuit due to the database technology the company employs. Who is suing you wonder? Northeastern University and a start-up... continue reading...
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Recent news that Sprint is not going to work with Clearwire to build out a WiMAX network only added to the rumors I have been hearing about Google acquiring Sprint Nextel. On the surface it seems like this would be... continue reading...
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Oftentimes companies in the communications space ask me how they are doing compared to their competition in the areas of marketing and PR. They generally do this by asking me to take surveys about their company’s standing in the market.... continue reading...
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I saw an article in CRN titled Cisco VoIP VARs Feeling Microsoft Pressure and I found it interesting that Cisco VARs are having to deal with customer doubt regarding selling unified communications solutions. Imagine this news is coming... continue reading...
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In the past I have written about not allowing the XM/Sirius satellite merger take place. I figured it would be bad for consumers. However a single website changed my mind a few months back. That website is actually a streaming... continue reading...
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TMCnet’s Russell Shaw reports in his Regulation blog that Clearwire and Sprint Nextel are not going to work together on a nationwide WiMAX network. Citing a story in the Wall Street Journal, Shaw says: A letter of intent to... continue reading...
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In case you are interested in Steve Ballmer’s response to Google’s entry into the mobile phone market, check this story out. ... continue reading...
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It was bound to happen and now it has. Apple’s handheld smartphone has been beamed across the Atlantic and will be sold starting tomorrow evening. And guess what? The lines have started forming already.... continue reading...
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I know my loyal readers have been waiting with baited breath to get a hold of the latest ITEXPO brochure. For those of you who have, consider this your very own early holiday season. Here it is… Please enjoy this... continue reading...
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The mobile market continues to generate massive amounts of news… It almost seems we have crossed over the critical mass border where everyone on earth has one of these devices and now we need to find ways o force them... continue reading...
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In the many IP communications demos I hear each year I am consistently amazed at just how good the quality of VoIP can be. With today’s wideband codecs the sound is remarkably better than the PSTN. This is especially true... continue reading...
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Here are the details on what is happening with Vonage and AT&T settlement talks. The New Jersey based internet telephony company may be able to put this whole messy situation behind them for a cool $39 million. It would seem... continue reading...
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RTTNews reports Tellabs President and CEO Krish Prabhu will Resign March 1, 2008. This could be good news for company’s shareholders as Tellabs is one of the most introverted companies in the communications space. Tellabs certainly ranks in the top... continue reading...
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Symbian may be the closest competitor to Google’s Open Handset Alliance and not surprisingly the head of Symbian had nothing flattering to say about this latest open source mobile handset initiative. Symbian’s CEO Nigel Clifford said, There's 10,... continue reading...
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If you haven’t been watching, you may have missed the fact that the telcos are becoming serious competitors to the cable companies. For the last few years it seemed cable companies were invincible but recently the phone companies with products... continue reading...
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Apparently the proper place for striking writers to be picketing is in front of Steve Job’s house, office and perhaps anywhere else he happens to be. So says Michael Eisner according to this CNET news report. In reality, Steve... continue reading...
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Sometimes I think I have the best job on earth as I get to meet with the real thought leaders in the communications market and see the latest products and services in the industry. Then I get the distinct pleasure... continue reading...
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Some of the more interesting news as of late has to do with the Open Handset Alliance as it seems everyone wants to be a part of it. That is, everyone except the largest carriers. For example, Wind River... continue reading...
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I just came back from root canal part 2. Without getting into too much detail I have this one tooth that has been refilled 3-4 times and then a crown was put on and then a root canal done. Each... continue reading...
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Hurry up developers as Nokia’s “Mobile Rules!” contest is coming to an end in eleven days and if you are a worthy developer you likely want to get involved. The grand prize for the applicant coming up with the winning... continue reading...
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Recently it is has been a mixed ride for communications companies as those relying on tier-one service providers for the majority of their growth have been battered. Case in point is Ericsson and Alcatel-Lucent who each have lost over $15... continue reading...
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What are some of the interesting things happening in the wide world of communications today? For one, Excel telecommunications and Allworx have partnered to provide SMBs with SIP trunking and a PBX solution respectively (check out the SIP Trunking channel... continue reading...
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You are likely familiar with Alexa, a division of Amazon that measures website traffic. I have written about the site a number of times before. A while back I discovered a site called Quantcast which is becoming a well respected... continue reading...
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Think of it as an iPhone but with more of it to love. ;) Sure you love your iPhone, iPod and other Apple devices but something is missing. You want a single device which gives you the power of... continue reading...
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Whether or not Google is coming out with a phone in addition to its work in the Open Handset Alliance is unknown. What is known is the speculation may never cease and the rumors will continue to swirl. It seems... continue reading...
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Fonality has made quite a splash in the open source communications market and the most recent news coming out of the California company is an acquisition of Insightful Solutions Pty Ltd, one of the world’s largest SugarCRM development houses. ... continue reading...
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The day’s communications news doesn’t stop it seems and it is worth sharing some nuggets since my last report on the Open Handset Alliance where we discussed Google’s mobile strategy. But as we focus on mobility it is worth pointing... continue reading...
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Another week and other massive avalanche of news in the communications space. The first item worth sharing is regarding Google shaking up the foundation of the mobile phone market. The funny thing is, editors and bloggers have been looking to... continue reading...
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Can Google pull it Off -- is the question worth asking when realizing the search leader is looking to open up the mobile phone industry. The cellular market is legendary in its ability to lock in customers. In the US... continue reading...
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What’s new in the world of IP communications? Well, as it turns out, quite a bit. For example, Allworx has just released version 6.8 of its software which includes follow-me functionality as well as allowing specific callers to be forced... continue reading...
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In the IMS space perhaps one of the most controversial concepts I hear is IMS in a box. You see, some vendors tell me the whole concept of IMS in a box is counter to the concept of why the... continue reading...
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In the world of advertising the expression commonly used is “perception is reality.” Moreover companies are often branded by customers. If I say IBM, you will say mainframes. Oracle? Databases. Sometimes I feel it is my job to help... continue reading...
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Obviously getting into the VoIP provider space is a tough proposition with all the competition out there. An interesting approach to entering the space is to partner with other providers. Certainly this is not a totally new concept but I... continue reading...
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Say you are in a meeting – like the one I am in now (shh! :) ), and you feel you are out of the basketball loop… What do you do? Well one option is to take out your cell... continue reading...
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Tom Keating has some interesting thoughts on plagiarism – especially regarding an article of mine that was “borrowed” recently for another site. It is worth a read.... continue reading...
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Tom Keating has an interesting blog post about the continuation of the gPhone saga. By the way, is it Gphone? gphone? or gPhone? I don’t know. For those of you who are interested in looking at what this phone may... continue reading...
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Is Apple’s iPhone an invention? I wonder. I would have said it was an invention until I started reading Russell Shaw’s blog where he has the definition of invention spelled out. Russell says, “The iPhone strikes me as more... continue reading...
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I can’t help but be super-impressed by the progress Polycom is making in the market. The company’s devices work with virtually all companies and they have just expanded their VIP interoperability program. Amazingly, the company announced six new partners, Cedar... continue reading...
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Does a phone need to cost more than a car? Certainly the people at Amosu think so as they have just released an iPhone encrusted in gold, diamonds or sapphires. The cost? A sweet $41,225. Where will we see such... continue reading...
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What do Superman, Switchvox, open source and Digium have to do with one another? Well somehow Tom Keating has worked these topics into yet another blog entry. To be honest, I am concerned at this rate we will have to... continue reading...
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Yesterday I wrote a blog entry titled Alcatel-Lucent May Cut More based on an article from the Financial Times. Today, unfortunately there is a story from the Wall Street Journal saying the recently formed company will cut 4,000 extra jobs... continue reading...
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Skype is from Mars and SIP is from Venus. Need I say more? Thankfully there is a new solution allowing the above protocols to communicate more effectively. If you want to learn more check out Tom Keating’s blog on SIP/Skype gateways.... continue reading...
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Toshiba has great potential in the world of IP communications as it makes phone systems and a variety of computing devices. The company recently released Toshiba SoftIPT 2.1 which further connects the company’s line of Strata CIX IP business communications... continue reading...
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In what seems to be a never-ending story, CNBC now reports Google is in talks with Sprint Nextel about a possible Google Phone. Apparently Google is talking with everyone but AT&T. Just recently I blogged about Google and Verizon and... continue reading...
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It is a shame to hear that Alcatel-Lucent may be cutting more people than expected. I was really impressed with the wireless security device the company recently rolled out with Sprint and I’m saddened to see great new products accompanying... continue reading...
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How does Verizon fight back against the Apple iPhone and AT&T network? Simple… They call Google and discuss partnering with the world’s leading search engine in order to come up with a device which will potentially take some share from... continue reading...
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Let’s face it, when you have a paid product and the free alternative keeps getting better, you have to keep innovating. This is the situation many videoconferencing companies are now in since Skype raised the video quality bar. How you... continue reading...
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According to the Wall Street Journal, Google is close to unveiling the plans for its much anticipated mobile phone. Apparently in the US, T-Mobile will be a likely network partner. What will make the phone different from other devices is... continue reading...
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Is this one of the first instances of SPIT or SPAM over Internet Telephony? It could be. According this post a call originating from telephone number 1111111111 went into voicemail which lasted exactly five minutes. Apparently the message was prerecorded... continue reading...
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Light Reading is confirming the news Greg Galitzine first broke last week regarding NexTone and ReefPoint merging. FYI.... continue reading...
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As the need for ever-more broadband capacity in data centers increases and space available decreases, what is a company to do? One option is to look to Foundry Networks, a company who has decided to focus on high density/low-power data... continue reading...
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One of the more interesting features of mobile devices such as Blackberrys is the ability to have the device remotely wiped in the case of theft or loss. Interestingly, many laptops are filled with much greater amounts of corporate data... continue reading...
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The amount of companies pursuing the fixed-mobile convergence market or FMC continues to grow at a torrid pace. The latest company to jump in with both feet is startup Agito Networks. I had a chance to meet with Dan Spalding... continue reading...
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Covad was recently sold to private equity and this could be a good thing. The company made a big splash in the business VoIP segment years back but more recently Covad seemed to stop focusing on offering converged services and... continue reading...
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If you take a long walk through lower Manhattan you could very well end up in Greenwich Village, SOHO, Chinatown, Little Italy, the Meatpacking district or any other area of Manhattan bearing an interesting name and unique culture. Indeed, you... continue reading...
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I recently wrote that the investment in Facebook by Microsoft is a great win for the Redmond-based software company. John Dvorak sees it differently. Mr. Dvorak is one of the best tech writers I know and I have been reading... continue reading...
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You may have heard the term Communications Enabled Business Process or CEBP. I always wonder where new acronyms come from so I did some digging. This particular term was developed by engineers who were bored by the current state of... continue reading...
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On the face of it you might not see a merger between NET and Quintum as something predictable. NET is on the west coast, while Quintum is on the east. Quintum has had a consistent branding message over the past... continue reading...
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Did you know in the future if you make a call without a subject (similar to what happens to some e-mails I get these days) it will be considered rude? In addition, were you aware UC could have an ROI... continue reading...
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Today gave some great news for Vonage and its shareholders. Verizon and Vonage have settled the ongoing patent dispute for a maximum of $120 million. The company saw its stock close at $1.53 at the end of the day’s trading,... continue reading...
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Did Microsoft make a good move investing in Facebook? The answer is definitely yes. The $240 million price Microsoft paid for a 1.6 percent stake in Facebook values the 3.5 year old company at $15 billion. This is... continue reading...
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I have extremely favorable ratings regarding Verizon Wireless BroadbandAccess. The speed of the system has been great over the many years I have used it. Lately, whenever I am on the service, I feel uncomfortable. Why? Because I know the... continue reading...
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Skype will soon have a mobile phone on the market and more exciting VoIP news there cannot be. I would imagine it will be a dual-mode device which auto-senses WiFi networks and sends calls on its service. Why would you... continue reading...
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As the world becomes more interconnected (read: smaller), the need for increases in productivity grows exponentially. The reason is simple. The more countries get into the act, the more competition each company has to deal with. Thankfully, technology comes... continue reading...
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It has been a busy day and although I tried to blog a few times today, nothing came out. It wasn’t writer’s block as much as there seemed nothing really interesting to cover. Many times I blog when I feel... continue reading...
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Presence is a really great technology because it keeps people from playing phone tag – among other things. It is an absolute productivity accelerator as it allows people to know what people are up to 24x7. But therein lies the... continue reading...
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Please read this post only if being humbled by technology is not something which will upset you. I must admit when I first heard about croudgaming I was a bit mortified. What has mankind become I wondered? You see... continue reading...
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I wrote a blog entry titled Ooma Hysteria a few months back. A point I made in the entry is that ooma calls can potentially be tapped by users. Others commenting in the blog agreed. The company’s Chief Technologist Jeff... continue reading...
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Vonage can’t catch a break. There seem to be companies standing in line to take numbers to sue them. It must be a very difficult time at the New Jersey based Internet telephony leader. AT&T is the latest company to... continue reading...
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Has anyone heard anything about this rumor? There is a small amount of buzz about it but neither company will substantiate whether it is true. I see positive reasons for such a transaction to take place and I can envision... continue reading...
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If you are a fan of unified communications, Linux and “Blackberrys on crack” you should read this interview by the VoIP Authority Greg Galitzine with Fonality’s CEO Chris Lyman. No organization has a 100% monopoly and certainly a company’s thirst... continue reading...
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You may recall Motorola was a partner with Apple in developing the ROCKR phone which was supposed to be the best of Apple and Motorola technology in one sleek device. The only problem was the device was not the best... continue reading...
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If I told you a book distributor with a virtual monopoly in most of the US was blocking the distribution of books it found inappropriate, what would you say? What would our government do if such a practice took place?... continue reading...
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This morning I went to Wikipedia to look up the formal definition for the term ballistic. Most of us know there is a term “going ballistic” which basically means freaking out in a potentially violent manner. Wikipedia doesn’t have an... continue reading...
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Some of the interesting news of the week shows SMBs will not only be going down the road to purchasing IP communications solutions – they will also be purchasing and installing security solutions. In my research this morning I also... continue reading...
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One of the best portable devices I have ever used is the Nokia N800. It was launched earlier than Apple’s iPhone and has many of the features the iPhone has but is better in many ways. It is not as... continue reading...
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The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue of Unified Communications Magazine. --- There are many PBX companies – well over 25. I am surprised how... continue reading...
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Please enjoy the Publisher’s Outlook from the November, 2007 Unified Communications Magazine. --- In the history of communications space there has never been a new product roll-out supported by over 50 other companies. Until October 16, 2007, that... continue reading...
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The 4:00 am wake-up call seemed louder than most – even though I went to sleep at 5:00 pm the night before. You see I just couldn’t sleep through the night regardless of how tired I was from the late-night... continue reading...
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Just a few days ago I mentioned Skype should be getting more involved in social networking. I also said the company should be streaming audio and video through its client. Interestingly, 48 hours or so after my post, Skype... continue reading...
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One of the main messages Microsoft is promoting to the communications marketplace is there is no need to replace your hardware – Microsoft Unified Communications will blend with your current communications infrastructure through gateways allowing you to keep the thousands... continue reading...
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Microsoft UC News Update Here is the news you should be aware of regarding Microsoft’s Unified Communications push so far: Tom Keating Drag-and-drop Conference Calls = OCS 2007 Success? SAP Duet to leverage Microsoft OCS 2007 Rich Liveblogging... continue reading...
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There are 50 companies making announcements in conjunction with Microsoft’s Unified Communications launch. As I mentioned – this could be the biggest week for communications ever. Time will tell of course but 50 companies is nothing to sneeze at. ... continue reading...
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Having Bill Gates initiate any new product launch is obviously good for your product. The energy so far in the room is amazing and the excitement about communications is absolutely incredible. It is quite amazing that communications has become a... continue reading...
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Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his blog regularly until it hits. I read... continue reading...
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Tomorrow kicks off the biggest week in the history of communications. I have to be honest. After I wrote this statement I had to get up and take a walk and get some tea. I wanted a sanity check and... continue reading...
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Please enjoy the unedited November 2007 Publisher’s Outlook column from Internet Telephony Magazine. --- OK, I was wrong. Really wrong. Over a billion dollars wrong in fact. Why? I believed eBay and Skype had a solid strategy to... continue reading...
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This past week I had a few minutes to spare while in New York City so I went to the Wall Street location of Extreme Video Solutions to see a demo of their technology in action. You may recall I... continue reading...
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I was reading an article on Wireless News regarding Gartner’s top 10 strategic technologies for 2008. Here are those technologies with the analysis from Wireless News. Obviously I agree with the first two items on this list and I do... continue reading...
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If you have been in the telecommunications market for any period of time you are no doubt aware of Jon Shapiro the founder of Alliance Systems the company responsible for building bullet-proof communications servers. Alliance Systems has great industry partnerships... continue reading...
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I thought I had heard it all when it came to telecom. I have been doing this job long enough that I have seen probably ten thousand companies come and some go. VooDooVox however has a new twist on... continue reading...
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Google is rumored to be launching their Gphone any day now and Jaiku – the company providing mobile presence has just been acquired by the search leader. It seems Google is really serious about the mobile communications market and whether... continue reading...
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I just heard through the grapevine that a major retailer has told a VoIP provider that if there is any more bad Vonage news they will pull the Vonage boxes off shelves and replace them with another company. I haven’t... continue reading...
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As you likely remember, Google was pushing the FCC to ensure the winner of the 700 MHz auction permitted open access to devices. Verizon was vocal about this being a bad idea but AT&T was more quiet. Now it may... continue reading...
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In case you missed some of the recent market news, you should be aware that Disney Mobile customers fearing they have nowhere to turn can in fact pick up service from kajeet – the mobile phone service designed from a... continue reading...
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E-mail is not the perfect form of communication and there are times when emotion can be misinterpreted by this communications medium. I have dealt with this in the past myself and have learned there are times when it is better... continue reading...
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Although this has nothing to do with IP communications, I thought it worth mentioning the end of car theft is likely right around the corner. Why? GM’s OnStar the satellite linked service which helps passengers get to restaurants can also... continue reading...
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The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren't aware... Fear not as I've got your... continue reading...
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It’s been another busy week in the IP communications space as evidenced by the cornucopia of news from seemingly every sector of the market. If you happened to be on vacation this past week or just don’t want to deal... continue reading...
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In case you haven’t heard of the woman who was fined $220,000 for sharing music, here she is with her feelings on the matter. If you feel up to it, this link will allow you to donate to her cause.... continue reading...
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I recently had the opportunity to speak with Mark Straton the Senior Vice President of Product Marketing at Siemens about his thoughts on unified communications and where the telecom market is headed. Straton spent the early part of the conversation... continue reading...
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Taqua and Broadsoft just announced they are partnering to bring Class 5 switch replacement and advanced services to service providers in the US and Canada. Taqua will be reselling BroadWorks to MSOs, CLECs and ILECS. The combined products can... continue reading...
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I recently had a chance to speak with Steve Heap the CTO of Arbinet regarding what is happening at the company. Although I have known Arbinet for about a decade, it may be good to bring everyone up to speed... continue reading...
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Do I think people would flock to an iCar – a rumored collaboration between Volkswagen and Apple? My answer? A collaboration with Apple and any car manufacturer would likely be successful. But Volkswagen does make a great deal of sense... continue reading...
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In July of 2004 Avaya and Motorola explained to me how their new FMC partnership would be great for business users. They even launched a new phone called the CN620 in fact. I haven’t heard much about the initiative between... continue reading...
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I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs. These numbers should... continue reading...
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If you want to get an idea of just hot virtual worlds are these days consider there has been a billion dollars invested in this technology in the past year. More amazingly this amount of money has been divided and... continue reading...
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Dialogic has been gaining a great deal of momentum this past year and now this momentum has increased substantially as the company has just announced they will be acquiring Cantata. This deal gives Dialogic access to huge fax market share... continue reading...
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Over a decade ago I came across Interactive Intelligence, a company who looked at the call center space as an area ripe with opportunity. They decided to market products which did exactly the opposite of what others were doing at... continue reading...
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60 lucky people will be able to own the new Nokia Ascent Ferrari 60 phone. As is the case with the cars, if you have to ask how much it costs, you can’t afford it. Let’s put it this way.... continue reading...
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If you are interested in how services like Freeconferencecall.com make money be sure to check out this article in the Wall Street Journal (paid content). In short, large phone carriers like AT&T and Verizon have to pay 5.3 cents per... continue reading...
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Calling all consultants, VARs, systems integrators and other resellers… Be on the look out for information on how you can make money selling IP communications. Specifically hosted communications. Now that I have got you looking, please indulge me as I... continue reading...
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In less than two weeks the communications market will be bolstered by the announcement of Microsoft officially entering the unified communications space in a major way. As a show of their support for the market, Microsoft chairman Bill Gates will... continue reading...
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The day’s news has been pretty steady and one of the most interesting bits coming across my screen is certainly Google’s decision to add security from Postini into their Google Apps Premier service. This is a great idea as Google... continue reading...
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With all the hoopla surrounding the iPhone it is not surprising that Verizon Wireless is touting a suite of new phones and one – the LG Electronics Voyager is being touted as an iPhone killer. The device runs on the... continue reading...
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Welcome Phil Hill to TMCnet as a columnist. Phil’s column is titled Hosted Hearsay and his first article is titled Small Business VoIP: Is it an Elephant or Gorilla? Where he discusses the reason why all SMBs are lumped together.... continue reading...
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It is times like this I get jealous of the smartphones the Europeans get. HTC makes a pretty good device in the 6700 and these devices are likely better as they are newer and have better processors and in some... continue reading...
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For at least a decade PBX manufacturers would speak to me off the record about their trepidation regarding Microsoft entering the phone business. For those companies who hoped the day would never come, they should probably avoid reading this article... continue reading...
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If you haven’t been watching lately there has been lots of activity in the IP PBX and networking space from 3Com and Digium. Here is a recap. 3Com was recently purchased and a minority investor was China’s Huawei.... continue reading...
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Loyal TMC readers and visitors are likely aware of Atul Bhatnagar who was a keynote speaker about two years back at ITEXPO in Los Angeles, CA. The year Atul spoke was the first time Internet Telephony Conference & Expo was... continue reading...
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About a decade or so ago I ran across Tony Rybczynski (Tony Ryb to those who know him and/or cannot pronounce his last name) at the COMNET trade show in DC and was so blown away by him that I... continue reading...
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If you are looking for open source communications training, Fonality Trixbox training is going worldwide and is likely coming to a city near you. If you are looking for a discount on this training, be sure to click on... continue reading...
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Let’s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance's chairman and CEO. As Nuance focuses more on selling integrated solutions I expect Hayden’s skill sets... continue reading...
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I have been using the latest version of CommuniGate System’s Pronto which works on Adobe’s Flash and Air technology. I think it is a great product. Adobe’s Air Platform was formerly called Apollo and provides a much richer interface than... continue reading...
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I just noticed Greg Galitzine wrote about Niklas Zennstrom stepping down as Skype’s CEO. will become non-executive chairman of the Skype Board of Directors. Michael van Swaaij, eBay's Chief Strategy Officer, will become acting CEO until a permanent successor... continue reading...
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Looks like Dan York has the same problem with “Skypee” that I had. Dan, don’t you know you need to turn off the “Skypee” to get to the internet? Seriously – if you travel you should read Dan’s post and... continue reading...
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Emerson recently picked up the embedded computing division from Motorola. This is a good move for Motorola as the company can put more of their focus on handsets and other core areas of their business. Right now Nokia and Apple... continue reading...
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This was a big week for me personally as I switched service providers. I should mention I have free VoIP accounts coming out of my ears. I often test them but I haven’t switched to any of them because to... continue reading...
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Patricia Russo the CEO of Alcatel-Lucent reportedly has one month to turn the company around. They need to restructure desperately it seems and the board will no longer tolerate bad quarters. Russo my soon be pushed out of the company.... continue reading...
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The Wall Street Journal reported that 3COM will be acquired by Bain Capital and Huawei Technologies. TMC’s Greg Galitzine has a call into 3COM for comments but what we know so far is the transaction is at $5+/share meaning more... continue reading...
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For a financial perspective on what is happening to Vonage and its stock take a look at this article from the Motley Fool. The Fool as the site is affectionately called, thinks the stock is priced to go the way... continue reading...
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Here is my Publisher’s Outlook from the October 2007 Internet Telephony Magazine. It is rough and needs some editing but should give you a good idea of why you should be subscribing and reading every issue of the magazine. :)... continue reading...
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Thanks all for the nice comments on ITEXPO two weeks ago in Los Angeles. These are a few we have posted so far. Here is the testimonial page which will be updated over time. Video cyLogistics, Inc. Packet8 Quintum... continue reading...
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This news is pretty amazing to me. Companies are actually willing to spend their hard earned dollars to go green. According to this article, 52 percent of respondents are willing to pay 5 to 10 percent more for green products... continue reading...
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I have to admit, the press release (see bottom of page) I received this morning from Packet8/8x8 may be among the most unique I have ever received as it details how Packet8 is the service provider of choice for a... continue reading...
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I am fascinated by Yahoo’s Candidate Mashup as it allows you to do something never before possible. For the first time you can click on the candidates you are interested in and the issues you are interested in and see... continue reading...
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These are mighty difficult times for Vonage as the incumbent providers have ganged up against them and have decided to compete on patents as opposed to technology. A federal jury has ruled that Vonage has to pay $69.5 million in... continue reading...
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I just can’t believe how much cheaper it gets over time to use communications services. When I was a teenager we paid somewhere around 25 cents per minute just to call one state away. Before we had fax machines we... continue reading...
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We have had amazing comments regarding the success of the last Internet Telephony Conference & Expo from many attendees and exhibitors. We just recently posted some more photos of the event so you can get a feel for it yourself.... continue reading...
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I am traveling today – and most of this week in fact. As I get ready to go, there are a few stories that have caught my eye this morning and may be worth a read. The first is the... continue reading...
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With all the fanfare surrounding Microsoft’s reentry into telecom, I thought it worth mentioning Sun is doing the same thing. Microsoft has integrated their applications into communications (or vice versa) and even designed new devices such as phones and even... continue reading...
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Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release. Best Service Provider Solution Comverse (www.comverse.com) CTI Labs (www.ctigroup.com)... continue reading...
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recently had a conversation with executives at TeleDirect International about how measuring call center quality is an important part of managing a successful call center operation. This is an important issue as IP communications has allowed contact centers to become... continue reading...
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I have heard a number of analysts explain how the iPhone will face a tough sell in Europe and whenever I hear this news I wonder what substance the analysts may be ingesting to come up with such ludicrous ideas.... continue reading...
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Pika Technologies has just released an Asterisk-based appliance which developers can use as a platform to get into the small phone system business. The system supports 100 trunks/ports and can allow a company to rapidly get into the private label... continue reading...
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ITEXPO West 2007 News The staggering amount of news and analysis generated from last week’s Internet Telephony Conference & Expo is mind-boggling. Thanks to all the analysts, bloggers, members of the press and everyone else who covered ITEXPO. Here... continue reading...
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The Apple iPhone has finally made its way to the UK according to the Wall Street Journal. The company said O2, the U.K. mobile arm of Spain's Telefonica, has been awarded rights to sell the iPhone, which will go on... continue reading...
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In the 1980s I was MIS Director here at TMCnet. In case you aren’t aware I introduced desktop publishing to TMC around 1986 or so and we were one of the first publishing companies to standardize on PCs instead of... continue reading...
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I have a special treat for my readers today; A podcast interview with none other than Harald Braun, Head of Convergence Operators Customer Business Team at Nokia Siemens Networks. I know you remember the terrific interview Harald gave regarding similar... continue reading...
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Steven Hartley, telecoms senior analyst at Ovum comments on: Alcatel-Lucent: There may be trouble ahead. I referred to this news yesterday and Hartley’s comments don’t overlap with mine too much so I thought they were worth sharing. --- ... continue reading...
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I have to wonder with all this video streaming around the internet if we don’t need a new way to control the volume of these various streams. When scanning for news I often will click on a news story... continue reading...
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Wow. It has been quite a week. I am sitting here in Norwalk, CT – TMC’s headquarters and feel a bit under the weather. This is not a surprise as I haven’t slept since last Friday due the super-busy schedule... continue reading...
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Please take a look at this video of ITEXPO. It is a good way to see what yesterday's attendance was like. Today is even better. Thanks for being here. Here are more photos and videos for your viewing pleasure.... continue reading...
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This morning marks the second day on Internet Telephony Conference & Expo and as I eat breakfast I can’t help but wonder if today will be an even better day than yesterday (photos and videos). What blew me away at... continue reading...
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The VAR is Dead and Partner is Born In a session titled how to make Money selling VoIP Robert Messer spoke today about how resellers need to evolve to become successful. Robert who works for ABP Technology a... continue reading...
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I was up pretty early today and had a chance to take in lots of news while listening to CNBC, Bloomberg, reading Barons and any website I could get my hands on. Perhaps the biggest news in the telecom space... continue reading...
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For many companies with thousands of call center agents the concept of optimizing contact center performance is akin to optimizing the US government. In either case you must ask yourself how you know when you are truly optimized and the... continue reading...
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I just ran a speed test on the broadband in the Wilshire Grand hotel – show hotel of Internet Telephony Conference & Expo and I found the download speed is 315 kbps and the upload is 821 kbps. I expect... continue reading...
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Hats off to VoIP News for some great writing regarding Internet Telephony Conference & Expo. Here is an accurate description of what the show is all about. Ken Camp also weighs in on the conference in his Realtime Community blog... continue reading...
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I am sitting in the airport this morning on my way to LA and reading Russell Shaw’s coverage of new research which discusses how websites of telecom companies are no good. Russell says this is information we already know. Interestingly... continue reading...
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I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their... continue reading...
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Boy are those hackers are creative is all I could think when I learned a person used LimeWire to steal personal information such as tax returns from people’s computers. The hacker subsequently used this information to commit identity theft.... continue reading...
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I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking. Surf develops a suite of hardware and software products that drives... continue reading...
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The number of new announcements being released at ITEXPO next week will likely be a show record if the early buzz is any indication. For example, today I learned Quintum; the Microsoft Certified VoIP gateway company will be making news... continue reading...
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I recently had the opportunity to speak with TeamQuest Corporation’s director of communications, Keith Hanna, about the IP communications space, SIP and the overall direction of the company. TeamQuest Corporation is a provider of IT Service Optimization, specializing in... continue reading...
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Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO. NICE Systems is the leading provider of Insight from Interactions, offering... continue reading...
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I recently had the opportunity to ask NeoPhonetics executives about open source/open standards-based on IP communications, cost effective PBX platforms, and more. NeoPhonetics designs, implements and supports custom VoIP telephone systems for enterprises with a specialty in open source... continue reading...
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I recently had the opportunity to ask Jay McCall, VoIP and Wireless Editor with Business Solutions magazine, about the evolution of SIP-based communications, the future of the market and more. Business Solutions magazine is a publication geared toward executives... continue reading...
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DIDXchange will give away 500 free Ohio USA DID phone numbers (for 3 months) to one winner at 6:00 pm on the 11th of September. If you have a SIP solution and need this jumpstart for your business, leave your... continue reading...
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I am looking forward to listening to Alan Percy’s panel on SIP trunking which takes place next week at ITEXPO. Alan has been a fixture at many TMC events over the years and I am waiting semi-patiently to hear what... continue reading...
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Sadly, Dan York was restructured out of a job at Mitel. After the acquisition of Inter-Tel there is obviously some overlap. Dan was part of the overlap and as a result is a great talent looking for an opportunity. For... continue reading...
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I recently had the opportunity to ask Louis Summe, CEO of LiveVox, about the company’s on-demand contact center solutions, their customers, and the IP communications space. LiveVox provides on-demand, voice application solutions integrated with existing systems. The company is... continue reading...
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The Green Technology conference is doing well so far. Thanks for your support. Here is the full story.... continue reading...
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SIP trunking is one of the most important growth areas in VoIP. It is something every company should be exploring as it reduces cost and complexity while allowing tremendous added flexibility. If you are interested in learning about SIP... continue reading...
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I recently had the opportunity to ask David Fridley, senior product manager of IP Telephony at Toshiba America Information Systems, about the evolution of the IP communications space and the direction his company is taking. To learn more about... continue reading...
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I recently had the opportunity to ask Allan Johnson, vice president of business development in the wireless group at HelloSoft, about the evolution of SIP communications, wireless mobility and the direction his company is taking. HelloSoft is a provider... continue reading...
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I came across this blooper of me during a video shoot. The thing about text is you can edit it when you screw up. Video on the other hand generally has to be perfect. Witness what happens when things go... continue reading...
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It is difficult to start this column without a reference to Wildfire the personal assistant launched in the nineties we all thought would take over the world. Of course by “we” I mean the people attending trade shows in the... continue reading...
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There is more and more talk of call center consolidation and suites of products from single vendors seem to be what analysts and many companies are clamoring for. I came across an interesting twist on getting educated on this space... continue reading...
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I recently had the opportunity to ask Sandra Gault, EVP of Marketing at the rapidly expanding communications product company Allworx about the evolution of IP communications in the SMB space, VoIP and the direction her company is taking. Allworx... continue reading...
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Great news. Fonality FtOCC (pronounced F-Talk) Technician Certification is sold out at next week’s ITEXPO in Los Angeles, CA. There is still limited seating for the Administrator Certification. Oh yeah, I forgot to mention what this acronym means. It stands... continue reading...
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Affordable Telepresence I recently came across a company offering video conferencing solutions at an attractive price using a leasing model instead of a direct product sale. The company is called Extreme Video Solutions and is based in Arizona. For about... continue reading...
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On May 31st, 2007 I mentioned the Palm Foleo was doomed. Specifically I wrote the following: It seems doomed to me but perhaps Palm can morph it to be something useful down the line. But then again, I can't... continue reading...
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There have been rumors about Business 2.0 Magazine shutting down for a while now. I heard about them a month or so ago. Now it seems the rumors were true. I am sad to see the publication go. I... continue reading...
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John Dvorak is so correct about how the syndicated news outlets and the newspapers who support them totally screwed up by virtually forcing Google to carry syndicated content on their site. Here are some of John’s Lucid comments which... continue reading...
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The following comments are from Nortel’s Tony Rybczynski regarding the new relationship between Microsoft and Cisco. I found them interesting and worth passing along. --- I was on holidays in Eastern Europe when the photo shoot took place.... continue reading...
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I recently had the opportunity to ask Patricia Tessier, vice president of Product and Marketing at MOBIVOX, about deploying Skype, the IP communications space and more. You may recall I mentioned the company in a post about about wireless... continue reading...
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I recently had the opportunity to ask Steve Northridge of Ulticom about IP communications, his business and what the future possibly holds for the company. Ulticom deploys service-enabling communications software for the telecommunications industry with signaling software that enables... continue reading...
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One of the most satisfying parts of my job is working with smaller and newer companies and helping them become larger, more profitable and eventually large. I like to help large companies as well of course but the small... continue reading...
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As the worlds of Skype, SIP and Asterisk become ever more popular, it was only a matter of time before a company started to converge the three. TMCnet’s Tom Keating has some analysis of a new gateway from Italy-based Skip2PBX…... continue reading...
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Accomplished VoIP blogger Dan York will be speaking at ITEXPO in about a week in Los Angeles.... continue reading...
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John Battelle has some thoughts on a recent Economist article on Google which talks at length about the growing list of Google haters from telcos to television networks. According to the blog entry and article, one of the biggest challenges... continue reading...
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It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to... continue reading...
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I don’t get to share many of my new business ideas with my readers but I had one today I won’t be patenting or producing myself so it’s yours if you want it. How about a mouse that doubles as... continue reading...
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Polaris IP is a company you probably never heard of but they have a patent on an e-mail routing system and are using it to sue the Internet’s largest companies. In particular, Google, Yahoo!, Amazon, A9, Borders, AOL and IAC/Interactive... continue reading...
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Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave me this exclusive interview. They talked to me about Inter-Tel’s new corporate initiatives, the impact of SIP technology, and the... continue reading...
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I recently had the opportunity to ask Mads Lillelund, president and CEO of Bluesocket, about the evolution of the IP communications space, its acquisition of Pingtel and the direction his company is taking. Bluesocket provides open wireless security and... continue reading...
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There has been tremendous coverage of the New Jersey teen who unlocked the iPhone. Now it seems it is possible that unlocking the iPhone and sharing the secret online can make you a target of a lawsuit. Here is the... continue reading...
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A call center outage could be disastrous for your business. Some of the largest call centers sell millions of dollars worth of products and services each hour so an outage of minutes can be devastating to the bottom line. According... continue reading...
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I just learned of TorrentSpy.com, a site which allows users to search for files on a p2p network named BitTorrent. Typically this isn’t something I would devote brainwaves or electrons to but in this case it seems like an important... continue reading...
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Today has been a pretty hectic day for me as I was up late at an uncle and aunt’s 50th anniversary party last night (amazing number of years isn’t it?). This AM I had a meeting with the doctor... continue reading...
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This is my next Customer Interaction Solutions High Priority column. If memory serves it will be the October, 2007 issue. As often happens this will be the unedited version. If this is of any interest be sure to subscribe digitally... continue reading...
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VoEX, Inc., is a VoIP managed-service provider offering global peering infrastructure, network interoperability, industry-leading quality of service, and advanced applications capabilities for top tier carriers, mobile operators, cable operators, voice service providers, academic institutions and enterprises. VoEX maps the world’s... continue reading...
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OK, I have been writing about Skype almost continually and this is not intentional. There is just a great deal of news about the company lately. For example, George Ou discusses today how a man in the UK was arrested... continue reading...
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If you aren’t aware, Skip2PBX is a company which enables you to take advantage of Skype trunking. The company is based in Italy and I have met Caristopher Arkin who handles the company’s marketing. Caristopher recently sent over an e-mail... continue reading...
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Alan Percy has some thoughts about Skype and how less and less people seem to be using it. I have heard this before. Here at TMC, we are still using the software but are slowly transitioning to Microsoft Office Communicator.... continue reading...
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You may have seen my recent blog post about what we learned from the Skype outage. I have had much feedback about this article and I found it important enough to publish in an upcoming TMC magazine. I won’t tell... continue reading...
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There are some management changes at Alcatel-Lucent consisting of COO Frank D'Amelio and President Mike Quigley leaving. Patricia Russo will remain as CEO and Etienne Fouques, who had reported to Quigley, will now lead the company's tech and strategy unit... continue reading...
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Today Google announced its Google Earth program will allow you navigate stars as well. You can now see constellations and navigate around the cosmos. You can see how planets rotate using an animation tool and more. Here are some of... continue reading...
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If you live vicariously through my travel schedule then you were with me in Arizona during that muggy and super-hot trip I took a while back to see Oaisys and learn about their Talkument voice appliance. As you... continue reading...
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In previous posts it was mentioned that Skype blames Microsoft for the recent outage it had last week. More recently Skype has issued a statement saying it does not diectly blame Microsoft for the problem but instead it clarified the... continue reading...
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Are you looking to sue your wireless carrier? If you are you should know a full six paragraphs are dedicated to dispute resolution over at Verizon Wireless and ten “fat” paragraphs are dedicated to this topic in an AT&T Wireless... continue reading...
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TMC is proud to have partnered with SightSpeed to launch a videoconferencing channel on TMCnet which is designed to bring together the community of videoconferencing decision-makers in a single location online. Expect this channel to be updated frequently and... continue reading...
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Jon Arnold and I were both quoted recently in a San Francisco Chronicle article titled Skype reveals outage source, tells customers it won't happen again. The article is extremely well-written, gets perspective from a number of people and weaves each... continue reading...
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If you are annoyed that your trademarks are being used on Google’s search engine to allow your competitor to profit, join the club as American Airlines is the latest company to sue Google for using its trademark inappropriately. Other companies... continue reading...
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Bob Serr, Parlano CTO, took some time to give me this exclusive interview. In it, he gave some fascinating insight on the impact of industry giants like Google and Microsoft on the telecom world, and also let me know why... continue reading...
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I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO. Acredo Technologies delivers hosted IP phone service to the small business market... continue reading...
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I recently had the opportunity to ask Olle Westerberg, chief executive officer Ingate Systems, about his business and the direction he is taking the company. Ingate Systems produces a range of SIP-capable enterprise firewalls. Please read the TMCnet... continue reading...
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Level 3 Communications, Inc., an international communications company, operates one of the largest Internet backbones in the world, connecting 180 markets in 18 countries. The company serves a broad range of wholesale, enterprise and content customers with a comprehensive suite... continue reading...
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I recently had the opportunity to ask Patrick Young of Arlinx about the company’s customer base, its IP communications strategy and the direction his company is taking. The Arlinx IP Elite Security and Media Processing Platforms provide opportunities for... continue reading...
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As organizations move to VoIP and other forms of IP communications it is imperative they realize the world of IP is far different from the PSTN and circuit-switched networks of yesterday. While Internet Protocol is the protocol of the Internet... continue reading...
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Sadly, the Tissot High-T has been discontinued. This is terrible news as when the watch worked, it worked very well. It connected with the Microsoft Spot network which is now called MSN Direct. It had a touch screen and vibrate... continue reading...
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Listen, I don’t want to overdo discussion of ITEXPO in my blog but the fact of the matter is this recent e-mail sent by my marketing team is a great document discussing what is important at the show. It is... continue reading...
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By now it seems the whole world is aware Skype had major problems last week. For most people, Skype was down. Tom Keating speculated the cause was a Microsoft patch which rebooted massive numbers of machines. He has a point... continue reading...
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I happened upon a great article by Mae Kowalke discussing wireless company representation at Internet Telephony Conference & Expo. Companies discussed include a la Mobile, Airwide Solutions, Kineto Wireless, MobiTV and MOBIVOX. The article reminds me just how big... continue reading...
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While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is... continue reading...
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I recently had the opportunity to ask Avery Glasser of Junction Networks about the evolution of the SMB IP communications space and the direction his company is taking. Junction Networks provides business class VoIP service to companies without the... continue reading...
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It seems Skype is indeed up and running once again. As you may recall, TMCnet’s Tom Keating broke the news of the outage last week when he heard many of the TMC team members were not able to communicate with... continue reading...
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Vocalocity provides customized VoIP phone solutions to small and medium size businesses, specializing in “Micro enterprise” companies with fewer than 25 employees. Vocalocity’s core service offering, VocalocityPBX, is designed to provide customers with the quality and reliability of traditional PBX... continue reading...
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As you may recall, Voxbone had announced a developer contest a while back and in my blog post about the contest I mentioned the three winners will get: Recognition as a Voxbone certified developer. Recommendation to customers and partners... continue reading...
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Here is a podcast interview of Chris Lyman the CEO of Fonality. Topics of interest? I asked Chris why he started Fonality, what pains his company solves for customers and we get into a discussion of trixbox Pro and trixnet.... continue reading...
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Having your cake and eating it too is how it think about this article in the San Francisco Chronicle with a quote from TMC’s Tom Keating and TMC friend Om Malik. Here is an excerpt: Tom Keating, chief technology... continue reading...
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Ken Kuenzel, Founder, VP Engineering and CTO for Covergence recently chatted with me about the impact of wireless technology, and the way in which SIP has changed communications, among other topics. Offering its customers “the edge in SIP”,... continue reading...
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I recently had the opportunity to ask Woody Ritchey, CEO of Reef Point Systems, about the future of IP communications and the challenges his business will face over the next five years. Reef Point is a provider of IP-based fixed-mobile... continue reading...
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Here is a long term update on my Tissot High-T watch which when working properly is a technological marvel. My original review which was quite favorable can be found here. While the watch is certainly state of the art…... continue reading...
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I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more. RadiSys specializes s in developing open standards building blocks, especially in the ATCA and... continue reading...
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I recently had the opportunity to ask Packet Island President Praveen Kumar about VoIP, the IP Communications space and more. Packet Island provides the a micro-appliance based Software-as-a-Service (SaaS) solution that enables service providers and VARs to deliver managed... continue reading...
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I recently had the opportunity to ask Mohamed El Mohri, CTO at Dialexia Communications, about the evolution of the IP communicationsspace and the direction his company is taking. Dialexia Communications is best known for its next generation communication software... continue reading...
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I recently got the chance to sit down with Bob Cordes, Vice President of Product Management for Telrex. We discussed his company’s business strategy, as well as the future of the IP telephony market in general. Telrex is a... continue reading...
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I recently had the opportunity to ask 3CX CEO Nick Galea about the evolution of the IP communicationsspace and the direction his company is taking. 3CX is well known for its SIP-based 3CX Phone System for Windows, a software-based... continue reading...
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The Pittsburgh Post-Gazette has a great story on telecom competition. It is worth a read if you want to understand the plight of CLECs and the industry in general. Here is an excerpt: Greensburg-based Remi Communications, which competes... continue reading...
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One of the fastest areas of growth in communications – and there seem to be so many these days, is telecom cost management. In recognition of this fact, TMC has launched a Telecom Cost Management channel which is being sponsored... continue reading...
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Living on the east coast of the US I am lucky to have access to a rail system which is not the best in the world but definitely acceptable. As a side note I took a Metro North train to... continue reading...
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I recently had the opportunity to ask Jim Dalton of TransNexus about his business and the direction he is taking the company. As you may recall, I was on a VoIP peering panel with Jim over a year ago. ... continue reading...
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I recently had the opportunity to speak with William Mich, chairman and chief executive officer of Aperio CI, and get his thoughts on where the market and his company is headed. As you may recall, the company has a... continue reading...
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I recently had the opportunity to ask Jeff Wellemeyer, chairman and CTO of Smoothstone, about the most recent call center solutions and the path Smoothstone is taking to create greater customer satisfaction. Smoothstone is an IP communications provider... continue reading...
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Thanks to all our readers and visitors who have allowed TMCnet to achieve a new traffic record in July 2007. Here are the numbers: Page Views 30,977,147 Average Visit Length 35:45 Unique Visitors 3,078,409 Page Views refers... continue reading...
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Please be advised that if you are interested in speaking at Internet Telephony Conference & Expo in Miami this January the deadline to submit abstracts is tomorrow. Please be sure to forward the following letter immediately to all who are... continue reading...
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Grandstream Networks Seeks Growth in SMB VoIP The SMB VoIP market shows no sign of slowing down and so many companies are vying to get a piece of this market which is projected to grow for many years... continue reading...
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I can’t say enough good things about EVDO Revision A. I am using the Verizon variant and was able to work at broadband speeds up the New England coast. I could use OWA and remote desktop while streaming audio. I... continue reading...
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Kevin Mitchell, Director of Solutions Marketing for Acme Packet, gave me this exclusive interview. Take a look at what he told me about VoIP security, the impact of wireless technology, and a particularly surprising prediction on the future of communications.... continue reading...
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I recently had the opportunity to ask NETXUSA CEO Tom Boone about his business and the direction he is taking the company. NETXUSA, Inc. is a distributor of Voice over Internet Protocol (VoIP) products and services and has a... continue reading...
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I recently had the opportunity to ask Super Technologies Vice President Suzanne Bowen about her business and the direction she is taking the company. You may recall Suzanne was nice enough to post a video interview of me a... continue reading...
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I recently had the opportunity to ask Touchstone Technologies CEO Mark Stacy about his business and the direction he is taking the company. Touchstone is a Hatboro Pennsylvania based test and measurement company specializing in software-based solutions for active testing... continue reading...
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I recently had the opportunity to ask HBF Group, Inc. / 911 Services Executive Vice President of Business Development Jim Shepard about his business and the direction he is taking the company. HBF/911 Services focuses on the design, development, implementation and... continue reading...
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I recently had the opportunity to ask IVR Technologies Vice President of Business Development Barry Sher about his business and the direction he is taking the company. IVR Technologies is a software development company providing integrated application, media and... continue reading...
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Anyone in the IP communications business knows quite well that Alan Percy is one of the most well-connected and knowledgeable players in the space. Alan’s day job is Director of Business Development at AudioCodes and I swear his night... continue reading...
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Big news this week in call centers and CRM as we find call center quality is improving. This is great news. There is more below so take a read if you want to learn about peace in the Middle East... continue reading...
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I had a chance to try Microsoft Office Communicator voice quality for myself on a Plantronics stereo headset and I remain impressed with the quality of the sound. Although the wideband codecs do not support stereo, the voice and video... continue reading...
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For better or worse I spend a great deal of time on airplanes. Interestingly the airplane is the last place where I can work with limited interruptions. Of course this doesn’t include flight attendants telling me to put my backrest... continue reading...
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I recently had a chance to interview Arjun Roychowdhury, Director, IMS & Broadband Applications Hughes Systique Corp. Arjun will be a speaker at Internet Telephony Conference & Expo in September and I thought it worth getting his thoughts on... continue reading...
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The LA times has a comprehensive overview of Apple’s iPhone or as the article references “Jesus Phone.” In addition there is some focus on security, the FCC and the 700 MHz auction.... continue reading...
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Although Vonage is still not profitable it is doing better. In its latest quarter it reported a loss of $0.22. This compares to a loss of $1.16 per share last year. Vonage said it gained about 57,000 net subscriber lines,... continue reading...
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Andy Abramson really likes T-Mobile’s VoIP plan based on a potential new device the company could be rolling out soon in the US. What is the device? Something which allows FMC for the home and small business market. It allows... continue reading...
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Without a doubt one of the most interesting websites I have used these past months is Pandora, a site which allows you to rapidly assemble a customized radio station for yourself. Initially, you are presented with a form where you... continue reading...
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Last year I proclaimed it the year of VoIP peering. 2007 is becoming the year of rapid VoIP peering growth. Case in point is the Voice Peering Fabric or VPF who recently stated they have reached a 200 billion minute... continue reading...
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Cisco made a big splash with their earnings news today and subsequently it may be worth pointing out Audiocodes too released great numbers with growth on a year over year of 15.5%. “AudioCodes’ second quarter financial results were highlighted... continue reading...
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Cisco beat earnings by $120 million dollars and they say enterprise earnings are strong. Scientific Atlanta also produced outstanding results for the company. Emerging markets are growing at 40% Here are some statements I just wrote... continue reading...
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I finally went to the AT&T store this past weekend and played around with the iPhone. Amazingly the store in Norwalk, CT had both models in stock. I was very surprised by this fact as the building is right next... continue reading...
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Can you imagine a world where iPhones didn’t have access to touch screen technology? Well a company called SP Technologies has a patent on what seems to be the keyboard mechanism on the Apple iPhone. Will this mean Apple is... continue reading...
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I thought you may be interested in some of the latest white papers and research brought to you by TMC and its partners: · VoIP that Works! · Fax Solutions for Service Providers and Enterprise: Integrating SIP T.38 Fax... continue reading...
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If you aren’t aware, TMC has built with its partners, the largest collection of business to business online communities in the communications and technology space. Channels are micro communities which live on the left navigation of TMCnet menus. Global Online... continue reading...
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Here is the unveiling of the first issue of Unified Communications Magazine (PDF). It has not been through final proofing but I have been so excited to share this new publication with the word I just had to post the... continue reading...
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In case you are behind on your reading or perhaps were away and want to catch up quickly; I have assembled some of the top stories from last week and today. Topics of interest include Cisco’s purchase of an equity... continue reading...
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I just received this e-mail from Francois Doremieux, Senior Program Manager, Product Group: Customer Experience in response to my WiFi is Insecure post from last week. I thought it worth sharing. ---- Hello Rich It was a pleasure... continue reading...
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Some people don’t hold back. If they like you or they don’t you know it right away. Others are diplomatic. Well Tom Keating loves Asterisk… And to back it up he has 10 reasons. There are so many top 10... continue reading...
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Just when youthought it was safe to jump into the 700 MHz frequency with your own device along comes the Federal Communications Commission's Office of Engineering and Technology (OET) who says initial testing of the prototype devices showed they failed... continue reading...
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I just can’t believe that Internet Telephony Conference & Expo is five short weeks away. I just can’t wait for September 10-12th in Los Angeles. Boy is the summer going by fast. Thankfully I read Ken Kamp’s blog where he... continue reading...
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Here are the call center/CRM stories for the week of August 3, 2007. Enjoy. I really don’t have a favorite but if you press me I might say the Argentina and Central American call center stories are of interest. ... continue reading...
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George Ou has an excellent write-up about how insecure Web 2.0 applications are over WiFi. The problem? Unencrypted traffic which can be recorded, analyzed and used against you. He starts with a basic example of a Gmail account getting hijacked.... continue reading...
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This year has been the absolutely most tumultuous ever in terms of wireless communications and these changes can and will have a dramatic effect on your business. You can’t go anywhere these days without seeing Apple’s iPhone in action. Kids... continue reading...
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Mitel's proposal to acquire and merge with Inter-Tel has been approved by Inter-Tel stockholders. Here are the details: US$723 million merger Creates a market leader in SMB IP communications industry with the scale to strengthen and extend its reach... continue reading...
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Let’s give a round of applause to 8x8, the parent company of Packet8 VoIP service. They have just announced a profitable quarter. For the first time since the Company launched its Packet8 VoIP service in November 2002, 8x8 posted GAAP... continue reading...
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I received the following question today regarding the Nokia N800: I'm seriously thinking of purchasing the Nokia N800. Since it is strictly a wireless device is there really enough free public wireless to make the purchase worthwhile. I'd be... continue reading...
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Here is the latest on the Google branded cell phone from the Wall Street Journal. Here is a summary: 1) Google has a prototype cell phone they are shopping 2) The phone has a keyboard 3) US carriers don’t... continue reading...
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Voicemail transcription otherwise known as voicemail to text has come to the world’s most popular IP communications software package, Skype. SpinVox technology will be used to convert voicemails to text in the following languages to start: English, Spanish, French and... continue reading...
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Google has recently begun using behavioral targeting to help it display more relevant ads based on keywords. According to Nick Fox, Google's group business product manager for ads quality. Fox said the new feature, aims to capture a more... continue reading...
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If you like VoIP and Star Trek do I have a blog entry for you. TMCnet’s Tom Keating writes up (turn down your speakers) what is happening with the shut down of SunRocket. Somehow he gets numerous Star Trek references... continue reading...
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Here is the latest on the ShoreTel/Mitel patent lawsuits from TMCnet’s Spencer Chin. I haven’t had a chance to examine the respective companies’ patent portfolios but one would imagine Mitel has a larger number just because they have been around... continue reading...
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The IP communications market gets more and more exciting by the day and if you aren’t paying attention it even may get confusing. Today’s big news comes in the form of a partnership between two companies who you may not... continue reading...
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Consumer Electronics devices could become ever-more popular if technology from Microvision which allows a mobile device to become a video projector works. One might imagine airplanes would be a great place to take advantage of this technology. Here is more... continue reading...
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Many of us are familiar with VoSky Technologies the company behind the business class Skype gateways allowing a company to leverage the myriad benefits of Skype within their corporate communications infrastructure. If you need to catch up, I invite you... continue reading...
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As Ethernet gets more complicated, so must the test systems needed to accurately ensure carriers are providing the best quality of experience for their metro Ethernet solutions. A few weeks back I had a chance to sit down with... continue reading...
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One of the hottest areas of telecom is the open standards building block area, especially the ATCA and more recently MicroTCA spaces. The reason for the growth in open standards components is obvious. As technology markets move more rapidly and... continue reading...
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There seems to be an evolution in the testing market as these companies focus on delivering products and services enabling network equipment providers and carriers to test more services in less time. As networks become more commoditized and the... continue reading...
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When a single US phone company, Verizon reports that in one month, they were responsible for sending 10 billion text messages, you may want to stand up and take notice. In order to learn more about the SMS... continue reading...
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Instant IMS: No IMS Required When I decided on the sub headline for this article I realized it might be viewed as potentially controversial. How, you may be asking can one have IMS without IMS? Well there is... continue reading...
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Here is a great article from Eric Broockman on the 700 MHz Spectrum controversy and why it could have tremendous ramifications for the communications industry and the Internet.... continue reading...
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Ex-Qwest Chief Nacchio Gets 6 Years for Inside Trades In case you missed it, Joseph Nacchio, former chief executive officer of Qwest Communications International Inc., was sentenced to six years in prison for trading $52 million in company... continue reading...
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This story is just too good not to share and it is far from unique. A man has been leasing a phone from AT&T since 1952 and has been paying $4.42 per month for it. Now I am not... continue reading...
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The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition than the residential space as the pure-play market leader Vonage charges so little, even they struggle to make money.... continue reading...
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As part of a recent whirlwind Dallas, Texas tour I had a chance to catch up with Iwatsu’s Don Gant and discuss what his company is up to. He tells me sales of the company’s EMA Enhanced Messaging Application service... continue reading...
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Recently I have reported on how Packet8, Nuvio and OneSuite are all looking to have SunRocket customers switch to them. Now there is another company looking to get in on the action… USA Telephone. I had a chance to interview... continue reading...
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One of the fastest growing spaces in communications is the wireless market and it is essential all communications equipment providers address this area. To that end, Bluesocket, a company known in the WLAN and security space has just picked... continue reading...
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Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.... continue reading...
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I am off to VoIP Sizzles I mean IP sizzles in Dallas today. I speak tomorrow. Here are the details.... continue reading...
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Will Google use the 700 MHZ spectrum to give away free phone service which is ad supported? The idea is not far fetched but if true, there is no price the cell phone companies won’t pay to stop the world’s... continue reading...
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TMC's Tom Keating found some bugs in Remote Desktop on Vista. The problem revolves around a super-slow connection. Actually I am happy he found the solution to the problem before I upgrade to Vista next week. I just came across... continue reading...
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Here is the VoIP/IP communications new of the week. We start with the terrible news of SunRocket closing down without notifying customers. Not well done at all. As you can see below Nuvio would love to get these customers. So... continue reading...
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SIP PBX vendor Zultys is growing the company by hiring new people who are tasked with growing the company faster. A few weeks back I met with Zultys President and CEO Avi Wienrib who is also President of Telrad... continue reading...
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I received e-mails from a number of bloggers this morning linking to their stories about ooma, the latest p2p VoIP scheme promising free long distance to the masses. The difference between ooma and other p2p solutions like Skype is the... continue reading...
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Yesterday I blogged about the SunRocket bankruptcy and I mentioned how although pure-play VoIP is not easy, a company like 8x8/Packet8 is doing a good job. Today I came across an article on TMCnet discussing how Packet8 is the preferred... continue reading...
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How do you get really interesting unified communications capabilities into your iPhone? Simple. Well it is simple if you have a trixbox-based phone system. Tom Keating has the details of getting the iPhone to work with your asterisk-based phone... continue reading...
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I am not really so surprised by the SunRocket bankruptcy news. The company was an innovator and had some great ideas early on but for the last few years they were extremely quiet. There was little press outreach and there... continue reading...
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What Craig Walker and Vincent Paquet, GrandCentral Founders did at GrandCentral is amazing. They came up with a great idea – one number for life. They started a company and sold it quite quickly to Google. The service is... continue reading...
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I have been consistently impressed with Cablevision customer service. I am having a problem with my network and it is potentially complicated. From time to time the network experiences packet loss for a few minute period. I have... continue reading...
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Russell Shaw is mad at Hillary Clinton due to her support for increasing taxes. Here are my stances. I can’t decide which one makes the most sense so I am throwing them both out there. He is right... continue reading...
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Here is a smattering of home made TMCnet stories, just like mom used to make. Mom’s cookies can’t compare to the brand new Tadiran trailer featured below or Cantata’s fax solutions. And you know, even if mom was the best... continue reading...
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I Get by with a Little Help from my Friends Here is a patent on voicemail transcription from one of the founders of SpinVox who I met with some months back. The patent does describe having live operators listen... continue reading...
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I Get by with a Little Help from my Friends Here is a patent on voicemail transcription from one of the founders of SpinVox who I met with some months back. The patent does describe having live operators listen... continue reading...
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Is it a marketing ploy or really something useful? NetSuite recently announced they will have support for Apple’s iPhone with their SuitePhone solution. The application provides native Safari support which is a good move. As iPhone use proliferates this announcment... continue reading...
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Google and others are looking to ensure some of the 700MHZ spectrum is allocated for broadband wireless and moreover available at wholesale rates in order to help foster new and innovative services. For more on this story see this USA... continue reading...
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Digium just acquired Sokol & Associates the company behind the successful Asterisk training program and the Astricon trade show. This further reconfirms the idea of Digium being “everything Asterisk,” a concept espoused in a recent interview with the company’s news... continue reading...
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The success of sites embodying AJAX has driven a need to change the way websites are measured. Generally, most sites are measured by “page views” or how many pages are viewed on a site. If you were to read 5... continue reading...
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You want an iPhone but you aren’t exactly thrilled about switching your phone network to AT&T. Well a hacker, who seems to be intent on breaking as many “protection schemes” as possible – from DVD to iTunes, has found a... continue reading...
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Is there value in outsourcing your information technology operation? The Aberdeen Group has an excellent and thorough report on this subject in a benchmark report which examines the expectations of outsourcing as well as some of the providers. Interestingly... continue reading...
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Nortel is perfectly positioned to bring the world their Unwired Enterprise vision. The company is a strong player in the enterprise and service provider markets. For this reason it may even be surprising Nortel hasn’t gained more traction as they... continue reading...
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If an iPhone is going to get hot enough to fry an egg and then break, you probably don’t want that iPhone to belong to a reporter who happens to work for MSNBC. Here is that story. Do you... continue reading...
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What is the world’s toughest job at the moment? It has to be trying to compete head on with the iPhone. But as Om Malik points out, the Nokia N800 does a great deal of what the iPhone does not... continue reading...
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It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to... continue reading...
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GrandCentral Communications was just purchased by Google for an undisclosed sum. The company provides a service allowing telephony management via a single phone number which can be directed to a number of other numbers. The significance of the... continue reading...
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If you have interest in learning about voice peering – and who doesn’t? You want to bookmark the Voice Peering channel on TMCnet to stay up to date on the latest information on the space. A few articles of... continue reading...
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For the record, I do not have an iPhone. I may be the only techie who doesn’t have one at this point. I didn’t stand in line for hours or camp on a sidewalk waiting for this device... continue reading...
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So here I sit on vacation missing the hysteria taking the nation by storm. Of course I am talking about the iPhone lunacy. This device will definitely change the telecom world for the better and moreover it is already a... continue reading...
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So here I sit on vacation missing the hysteria taking the nation by storm. Of course I am talking about the iPhone lunacy. This device will definitely change the telecom world for the better and moreover it is already a... continue reading...
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The Nokia N800 tablet is an exciting example of what communications technology can and should be. I was sent one from the company to try and to be honest I didn’t expect to be impressed. When I started using it... continue reading...
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Here is some interesting news worth reading about and it spans from consumer electronics to wireless to IP communications. What may be most interesting is the rapid rise of the internet -- it is rivaling TV as a communications medium.... continue reading...
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OK, Rich has not abandoned his loyal readers. He really values these people as without his readers he would stop blogging and at that point he would have to find a hobby or two. Thankfully, dear readers, I am... continue reading...
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One thing I do not miss about travel is the e-mail avalanche which ensues the moment you turn on a computer to get back to work. It is quite amazing. I think e-mail is what makes us more productive and... continue reading...
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BroadSoft just announced they will be providing their BroadWorks platform to enable Cox Business Services – a hosted IP communications offering aimed at corporate customers. This a huge win for Broadsoft and should also be of great concern to the... continue reading...
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Clarus Systems Enables VoIP Rollouts to go More Smoothly and keeps things Running that way As telephony transitions to corporate WANs and LANs the issue of ensuring telephone systems continue to function regardless of network problems becomes an important... continue reading...
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As I sit in a press room in Chicago eagerly awaiting John Chamber’s entrance, about 60 or so members of the media are catching up on gossip and the happenings in the industry. Cisco’s Jeff Spagnola Vice President, Worldwide Service... continue reading...
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John Chambers the CEO of Cisco is getting ready to speak here in Chicago and John is generally one of the more dynamic speakers the industry has. Surprisingly, I haven’t heard John speak as often as I like as I... continue reading...
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Packet Island Redefine Network Management “It is not just about kbps” is the statement ringing in my head after a discussion I had at TMC’s Communications Developer Conference in Santa Clara, CA last month with Praveen Kumar the co-founder... continue reading...
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Cantata's IMG/MSP Speeds Application Delivery Times for Service Providers. Recently I spoke with Peter Vescusi about Canata’s latest IMG roll out… Verison 10.3.3. As you may recall this is a pretty feature-driven release with more SIP methods, SIP and... continue reading...
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Is PhoneGnome from Televolution the ultimate CLEC 2.0 Enabler? We know the story all too well. Thousands of CLECs backed by the venture capital market flooded the telecom space in the hopes of all becoming the next AT&T. The... continue reading...
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I recently had a chance to speak with David Mandelstam at the Communications Developer Conference last month in Santa Clara, CA. Sangoma was one of the highlights at the show as the company had produced a few record quarters in... continue reading...
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VoSKY Technologies Enables Skype Trunking and More Many companies are using Skype in their business but generally speaking these are Skype islands which do not interconnect with the plethora of telephony equipment in the organization. For example the ACD... continue reading...
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The interest in unified communications is not slowing down and I can tell from the subscription interest to TMC’s Unified Communications Magazine the future looks very bright for this burgeoning technology. A few months back I wrote about mid-market... continue reading...
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If you have any doubt the hosted communications market is growing, you need to look no further than RingCentral who tells me their customer acquisition rate has grown at twice the rate of last year. The company does not offer... continue reading...
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MidMarket Session Border Contoller Over the past few years the Session Border Control market has seen some change. At the high end of the market there are companies like Acme Packet and Nextone. These companies generally focus on features,... continue reading...
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Near Telepresence at a Fraction of the Cost There seems to be no doubt if your company has corporate jets you can afford and will likely embrace a telepresence system from a company like Cisco or Polycom and spend... continue reading...
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Developing applications for local computers is one thing but once you factor in the latency generated by wide area networks you can significantly reduce productivity if users are forced to wait for painfully slow applications to refresh screens and provide... continue reading...
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This HTC win seems like a really big deal for Spirit DSP. High Tech Computer Corp. (HTC) will integrate the TeamSpirit Mobile Voice&Video Engine into tri-band 3G Windows Mobile based smart-phones it OEMs. “Today besides HTC, SPIRIT software... continue reading...
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Update: Please note this post is regarding T-Mobile UK VoIP has obviously changed the revenue equation in the telecom space with operators now facing competitors which are smaller, nimbler and able to launch new services rapidly. In some ways these new... continue reading...
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Samsung is no stranger to the world of technology with leading positions in memory chips, televisions and mobile devices to name a few. Recently the company has launched a line of gateways dubbed the Ubigate Intelligent Business Gateway (IBG) series.... continue reading...
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Here is an interesting blog post from none other than me :) on TMC’s new green blog. Be sure to click here if you want to learn more about a solar powered municipal WiFi installation.... continue reading...
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The FCC is inviting public comments on the XM/Sirius Satellite Radio merger. The commission is requesting that applications be snail mailed or e-mailed to them no later than July 9, 2007. The commission will reply to the concerned parties by... continue reading...
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The resurgence being seen in the IP communications space has changed or refocused the business models of countless companies. VoIP and video over IP growth seem unabated and there has been record M&A activity in the market as of late.... continue reading...
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Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC articles and events btw. Enjoy! ... continue reading...
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I am pretty excited about the UC for the Trading Floor seminar I will be moderating in a few weeks. The conference has generated lots of interest and is a great launch pad for TMC’s launch of Unified Communications Magazine.... continue reading...
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Many of you may remember the story of my visit to COMDEX back in 1997 to tell the information technology world TMC was going to launch Internet Telephony Magazine. The typical reaction was confusion and in many cases giggles. At... continue reading...
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Here is an excellent article from Susan Campbell on the synergies between Google and Apple in their new partnership. The potential for both companies to grow sales is obvious in such a collaboration. Just the YouTube/iTunes synergy alone is worth... continue reading...
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Although Andy is a bit more high-maintenance than me (at least when to comes to hotels) I think his latest post could have easily been called the Road Warrior Bill of Rights.... continue reading...
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Here is an interesting story from CNET on Google’s need for more immigrants with H1-B visas. According to the article, some Democrats wonder if Google is doing enough to recruit Americans. The question worth asking is are these Democrats serious?... continue reading...
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The Oracle machine seems to keep rolling along day after day, week after week. Not only does the company continue to acquire best of breed companies and add them to their product/service offering they are also busy spending time educating... continue reading...
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I just recently demoed a complete unified communications platform based on Flash and Flex2 and all I can say is wow. Pronto! Is a complete communications media center with unified communications built-in. The application has a great user interface that... continue reading...
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Google announced today it has acquired PeakStream. The company makes tools for programming multiple processors and this technology can be applied to multicore chips such as GPUs or graphical processing units. Speculation exists the company may have made this... continue reading...
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Although my home may look very neat and organized, it is in fact a an absolute mess. I am not talking about the normal objects which create mess -- paper and clothes; I am talking about devices. I have... continue reading...
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Tom Keating has a great review/first look at Microsoft’s Office Live Meeting 2007 which seems a voluminous name for a product. But perhaps this is intentional as the software is stuffed with features. For example the same desktop client is... continue reading...
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The engineers at ZyXel have been busy pumping out new products which I recently had a chance to see. One of the company’s latest creations is the ZyWALL 2WG which is 3G and WiFi mobile broadband security appliance for remote... continue reading...
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WildPackets comes out swinging with a suite on new testing initiatives as part of it’s new OmniAnalysis 5 release. The testing market seems to be doing very well and it is amazing to see how many new products are... continue reading...
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We have at least one job available in our search engine optimization (SEO) Department. Technology Marketing Corporation, a media company and leader in the technology space is seeking a fulltime Search Engine Optimization Specialist who is a self-motivated, outgoing... continue reading...
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Recently I sat down with Vivek Pathela the VP of Marketing at Netgear and he shared some of the recent happenings at the company. For example Netgear recently rolled out a new NAS solution which is based on technology from... continue reading...
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I will be speaking at the IP Sizzles conference this summer in Dallas, TX. Robert Messer and the ABP team do a great job putting this conference together and this year marks the first time the show will be called... continue reading...
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Be sure to sign up for Internet Telephony Conference & Expo (ITEXPO) now and be part of the world’s premiere IP communications event. World-famous blogger, journalist and author Ken Camp will be there as well (Ken is there anywhere you... continue reading...
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The release date of the much anticipated Apple iPhone has finally been set on June 29, 2007. As diehard fans already know the 4 gigabyte version costs $499 and the 8 gigabyte version is $100 more. It will be offered... continue reading...
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Talks of XM and Sirius merging seem to be an on and off affair with many groups against and some even for the proposed merger of satellite radio companies. For my part, I think it is bad for consumers to... continue reading...
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I would like to personally welcome Tom Wheeler to the TMCnet editorial team. Tom is an industry veteran with experience which is virtually unrivaled. Having been president of both the CTIA and the NCTA he is in the enviable position... continue reading...
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Last week I had a chance to spend a good deal of time with Norman Stout the CEO of Inter-Tel. He told me he is more optimistic about the spend in the market than any time in the last 7-8... continue reading...
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Google’s announcement that they have launched Google Gears is significant as it means the plethora of web-based applications which once were not able to run without internet connectivity can now function without a connection. The technology is available as open-source... continue reading...
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I love gadgets and I love what Palm has done for the handheld market. I love the concept of Palm rolling out a new laptop-sized device. But that is where it ends. The new Palm Foleo has a fraction of... continue reading...
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How Chinese Cost Innovation is Disrupting Global Competition I just received Dragons at Your Door from the Harvard Business School Press and I was going to put it on the bookshelf but for some reason I started to skim it.... continue reading...
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I am hoping this post will enable Technorati to finally start seeing my blog again. Here are the details. Fingers crossed. Technorati Profile ... continue reading...
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It has been months since Google somehow started to omit TMCnet blogs from their BlogSearch service. Since the service is so popular we wanted to find out we were delisted and se if there was a technical problem. After... continue reading...
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Intel has built a laptop just one quarter of an inch thicker than a Motorola Razr. In addition it is loaded with high-end features, state of the art wireless connectivity and other bells, whistles and microphone arrays. The laptop looks... continue reading...
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I came across this study which shows students don’t care what country a cellphone comes from and I think in an increasingly global world this trend will continue. In the US, players like Nortel (yes they are officially Canadian but... continue reading...
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I am on my way to Vegas today and as I sit here in the airport I wonder how I got into a line of work where one of the biggest highlights of my workday is finding a seat with close... continue reading...
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Looks like good news for the alternative power market if this Purdue University breakthrough is real and can be replicated. In the CNET article there are some details about how the process works. What isn’t discussed is how expensive this... continue reading...
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Check out this article if you are interested in knowing more about VoIP security for your IP phones. The Sipera VIPER lab is proactively researching VoIP vulnerabilities so you don’t need to find them yourself.... continue reading...
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If open-source is fueling the communications market perhaps it can do the same for mesh networking technology. Meshcom has recently announced the availability of its OpenAP Firmware which is targeted at companies interested in its Meshdriver technology. Meshcom OpenAP... continue reading...
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There is a higher bid for Inter-Tel than what Mitel initially offered to pay. The bid is being led by Steve Mihaylo who is a major shareholder of Inter-Tel and the former founder. Rumor has it Steve who has been... continue reading...
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Global IP Solutions, the company formerly known as Global IP Sound is well known as the company providing VoiceEngine technology. Their products enable communications for millions of users each day as their technology is found in Skype, WebEx and others.... continue reading...
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Be sure to come to the Communications Developer Conference tomorrow and be part of the Pactolus and Cisco workshops. Why you ask? Because the future of communications is all about ecosystems and companies like Pactolus and Cisco are providing a... continue reading...
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Here is the first show daily from the Communications Developer Conference taking place next week. Many have told me they are thrilled TMC is sponsoring such an event as there needs to be a single place the communications industry can... continue reading...
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If open-source telephony is going mainstream as I recently wrote about, then the subsets of open-source telephony are also booming. For example, speech recognition in the open-source world is becoming more and more important. Case in point, a company called... continue reading...
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Recently I wrote about Second Life and how others mentioned it was a platform for people to have the sex they wished they could have in their first life. I didn’t make up this quote. If you are interested in... continue reading...
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I have written a few times in the past about TMC’s channel program and the fact we have built over 100 business to businesses (b2b) communities in the communications and technology space. The communities are news-based and are designed... continue reading...
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In the world of natural selection, animals capable of evolving with a changing environment survive while those who do not, perish. As you enter an ice age for example animals with increasingly wooly coats are at an advantage. As you... continue reading...
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I have often walked by Greg’s desk, seeing him eat chocolate chip cookies. There are even certain restaurants Greg avoids during lent. Sure enough, the Pew Internet and American Life Project thinks Greg is an omnivore. Of course they are... continue reading...
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In the last few years the communications industry has been taken by storm through the invention of an open-source communications platform named Asterisk invented by Digium (www.digium.com) founder Mark Spencer. An article written for the January 2004 issue of Internet... continue reading...
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Cable companies are feasting on VoIP success by the millions of customers. What an amazing job they are doing taking customers from phone companies. So far however, cable VoIP growth in the SMB space has been slow. Large phone companies... continue reading...
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Hillary Clinton and Barack Obama are big proponents of net neutrality and this may be the reason the big phone and cable companies have been contributing good amounts of money to at least Clinton’s campaign. Here are the details.... continue reading...
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Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and... continue reading...
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This is a busy news week with announcements and commentary from virtually all areas of communications and technology. Starting small, Gary Krakow has a review of the Vulcan Flipstart which is a company founded by Microsoft co-founder Paul Allen. Gary... continue reading...
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Google, Yahoo, Skype/eBay and others are very interested in ensuring they have direct access to consumers through licensed spectrum. In fact, on March 6, 2007, Google became part of a consortium called the Coalition for 4G in America. It... continue reading...
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Today, Rich is in Dallas, Texas. Last night he was supposed to go to a Yankee game but due to weather and traffic he was stuck for many hours on the highway. 100 MPH gusts blew over a tractor trailer.... continue reading...
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I gave a keynote presentation yesterday on the next generation of marketing and it was one of my favorite speeches to date as it was something new and different to discuss. I got to speak about all the latest technology... continue reading...
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I have just received word Kerry Garrison will be speaking at TMC’s Communications Developer Conference to take place next month in Santa Clara, CA. Kerry is the Sr. Product Manager at Trixbox and works intricately with the open-source development community.... continue reading...
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I just noticed a webinar helping VARs who focus on reselling Microsoft Vista. I thought this may be of interest to resellers and worth passing on. The webinar is hosted by CMP and the details are here.... continue reading...
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Tomorrow I will be speaking in sunny Phoenix, Arizona on “Marketing in the New World Order”. I often write about a plethora of new technologies and tomorrow I get a chance to weave together my knowledge of marketing and technology... continue reading...
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Congratulations to Ed Whitacre Jr. for building a great big telecommunications company from an assortment of smaller ones. Certainly in this case the sum was greater than the parts. Ed is about to retire and he can consider this... continue reading...
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Remember Ari Zoldan the Internet Telephony Conference & Expo attendee who won the Toyota FJ Cruiser in Ft. Lauderdale, FL? Well I just heard from him. His company is a service provider bringing VoIP to countries in Africa. Here is... continue reading...
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In a $723 Million transaction two of the leaders in the mid-market communications space have teamed up as Mitel has just acquired Inter-Tel. Both companies were very strong players in the mid-size PBX space and both were leaders in... continue reading...
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CNET’s Crave blog reports this morning that there is a chance we may see text messaging allowed in the US soon. I am not sure how this is possible if the phones which allow the texting to take place are... continue reading...
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TMC has just started beta testing the Diamondware 3D stereo HD VoIP platform. You may remember I have written about the company recently and Tom Keating had a write up on them as well. As I have mentioned... continue reading...
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In my never ending quest to amass as much information in my brain as possible, I have begun listening to archived webinars as I work. It turns out I can learn a great deal from such webinars as I answer... continue reading...
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In what seems to be a very intelligent business decision by all involved, OnStar, the service allowing GM customers to have turn-by-turn in-car directions and Mapquest the web destination allowing online driving instructions have teamed up. What are the... continue reading...
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Vonage has launched a grassroots campaign to ensure the company’s customers realize Verizon is using the courts to cease innovation. The lynchpin of this activity is a tongue in check website which reads, “Al Gore invented the Internet and... continue reading...
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Skybus is new to the US and will start offering flights for $10 at selected airports. How? Well they will charge for checked bags and preferred seats and only take reservations over the web. Details.... continue reading...
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Here are some details on the Sender ID framework which may become important as ISPs increase their e-mail filtering. Here is an excerpt from the article: Reputation is based on behavioral factors such as the amount of traffic sent,... continue reading...
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As many people leave their fixed line phones for wireless only devices there will be an inevitable problem of safety. You see cellular phones do not have the ability to relay location information as accurately as a fixed line... continue reading...
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The investment environment for VoIP is pretty hot with news of funding two days in a row. Of course two data points a trend does not make but there seems to be lots of optimism left in certain segments of... continue reading...
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Blackberry users are having a banner day as fist they are able to run their programs on Windows Mobile computers and now Iotum and JaJah are collaborating to allow the power of Jajah’s calling network to be combined with Iotum’s... continue reading...
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Did you every think you would be able to communicate better if there was a soundtrack that was playing as you spoke? Ideally you could e-mail your voice with the soundtrack mixed in. Now imagine a web-based console allowing you... continue reading...
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Interactive Intelligence announced today it has purchased the professional services group of Alliance Systems and I had a chance to speak with the president of Alliance Systems Rusty Cone about this deal. Rusty deferred to Alliance Systems chairman Jon... continue reading...
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We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small... continue reading...
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It is tough to imagine in today’s day and age where the general media in constantly running stories about identity theft that our government could have a public website with the social security numbers of tens of thousands on it.... continue reading...
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Bill Gates is on record as ridiculing the $100 laptop earmarked for third world children… The reason he disliked the device is because the specs did not measure up to what he thought such a computer should and could be.... continue reading...
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At CTIA a few weeks back I heard Vonage will offer a voicemail transcribing service soon but I was sworn to secrecy. As you may know I have been writing about voicemail transcription a great deal lately. I thought I... continue reading...
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George Ou is running out of patience with crapware – the software which is installed mostly on PCs and sometimes Macs. These programs are rarely used and add to reboot time and reduce screen real estate. Thankfully Ou has some... continue reading...
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I just came across Andy Abramson’s post on Verizon’s VoIP patents which discusses the fact that 3COM may be one of the companies sitting on a VoIP patent eerily similar and earlier than one of the Verizon patents being used... continue reading...
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Many of my readers have been contacting me regarding recent Vonage quality and customer service issues. Tom covered some of these problems yesterday. There are also reports of potential Vonage bankruptcy related to the Verizon patent issues in case you... continue reading...
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A number of people in the telecom industry tell me they have looked at the Verizon patents being used against Vonage and they say they have been doing the things that are claimed in the patents before Verizon filed. My... continue reading...
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Let’s hope patent reform gets a great amount of momentum in our government and it actually happens. Large companies are indeed hoarding patents and using them as weapons to crush smaller companies. Patent litigation seems to be increasing by the... continue reading...
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In the last seven years or so the adoption of open-source solutions has been breathtaking and Microsoft is not sitting on the sidelines watching this happen from afar. They have to be concerned about Linux and myriad open-source software... continue reading...
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Networks are converging at breakneck speed and as they do, so does the need to search and troubleshoot calls across multiple sites and networks. According to Avi Zamir, President of Radcom, his company is starting to see the need for... continue reading...
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Michael Cerda is the CEO of Jangl. Michael thinks big. Cerda wants his company to be the biggest thing since Skype. In speaking with him you get the feeling he really wants to leave a mark – something huge. ... continue reading...
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Airlines have frequent flyer programs. Hotels have them. Credit cards have them. I am sure you were wondering why the open source communications community to date has not thought to also have a frequent buyer program. C’mon. Be honest. I... continue reading...
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I am at a Dialogic analyst meeting today where the company’s Jim Machi tells the audience he thinks there will be an opportunity for his company to supply SIP/SIP gateways. The concept is scary as SIP as is supposed to... continue reading...
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I recently had a meeting with Huawei executives and they have grand plans. The company is a leading Chinese equipment provider and moreover has a surprisingly large suite of products ranging from EVDO cards for laptops to WiMAX and... continue reading...
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Today is a momentous occasion for me as TMCnet has gone international developing continent-specific editions for Latin America, Europe, Asia the Middle East and Australia. You will find these country choices on a grey horizontal bar at the top... continue reading...
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One buzzword with legs is mobility. We hear the term everywhere these days. Moreover, it seems workforces are becoming more mobile by the day and knowledge workers are being created in segments previously not considered to be in this category.... continue reading...
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I was reading about the Virgina Tech tragedy and was surprised and shocked at the same time. As you may know the worse shooting spree to ever take place on US soil happened yesterday. This tragic event is... continue reading...
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According to Tim Parry, the blogosphere played a big factor in taking down Imus. Tim wonders if there is a way to use the power of bloggers in a more positive way. To help market products. ... continue reading...
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For almost 2 decades now I followed the writings of Robert X. Cringely. Admittedly I used to read his column every week between the late eighties and mid nineties. As my own publishing and writing career started to take off... continue reading...
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Imagine a world where advertisers would be able to predict your detailed behavior online. They would know when you are about to buy a song, a car, a present for your spouse – they would know virtually everything you are... continue reading...
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China is really cracking down on pornography. I had no idea it was even considered a problem in the country. An AP story shows some valuable insight on how the country is dealing with what they see as a growing... continue reading...
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Recently I wrote about the merger between Google and DoubleClick and subsequently I decided to get an outside perspective on this acquisition from Tim Vanderhook, CEO and founder of Specific Media a company specializing in behavioral targeting of advertising in... continue reading...
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The Building of the Global Environment for Network Innovations Many academic types are arguing we need to get rid of the existing internet and start from a clean slate to deal with the myriad issues the world now... continue reading...
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Here is a blog entry from Tom Keating on the FON router community and an SMC Skype phone that takes advantage of this new network of WiFi routers. Apparently – according to Tom -- you can even win a FON... continue reading...
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Cisco Systems plans on sponsoring 40 Chinese companies with a venture fund worth a total of $700 million. Investment in China is not new but this move could have implications as to where tomorrow’s technology leaders will come from. This... continue reading...
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Oracle obviously knows a thing or two about CRM and with their recent acquisition of Siebel Systems they are even more firmly entrenched in the space than ever. The company has a recent white paper designed to help users get... continue reading...
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8x8 the parent company of Packet8 announced today they have been awarded U.S. Patent No. 7,202,884 which focuses on the processing of images from a communications system to a computing system. This patent is important as technology companies need a... continue reading...
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The US has a chronic shortage of technology workers. Sure the job market has gone up and down over the past decade but today, we need more tech workers at various levels and it seems being a programmer or engineer... continue reading...
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Now hear me out. I realize the title of my article is baffling and your brain is already calculating all the different ways you will flame this piece with negative comments. You may be thinking of all the differences... continue reading...
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I have written in the past that the iPhone could be responsible for opening up the cell phone world by forcing carriers to give use better devices. Moreover it was my hope that cell phone carriers would see the light... continue reading...
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TMC’s marketing team is apparently very generous as I found out today they are giving away a TiVo Series2 Dual Tuner 80-hour DVR in a drawing to one lucky webinar attendee. I would be remiss in my responsibility if... continue reading...
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Jeffrey Citron will replace Michael Schneider as CEO of Vonage. It seems Wall Street is happy with this move as the stock price has increased somewhat on this news. In addition the company has instituted a hiring freeze and... continue reading...
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Movie review site Fandango was snapped up today by cable company Comcast with the ultimate goal for Comcast being increased web traffic and support for a new site Fancast.com devoted to allowing consumers to watch on demand content on a... continue reading...
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Testing the Scala-700 Skype Bluetooth Headset Behind my desk sits a mountain of boxes containing videophones, wireless headsets and unimaginable gadgets for me to look at, evaluate and consider writing about. My day job is running the largest communications... continue reading...
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Skype for Mac has a new beta version 2.6 available here and it’s brimming with new features. In addition you can expect improved sound quality and software stability according to the company. There is a nifty new call transfer feature... continue reading...
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Software defined radio (SDR) systems are somewhat of a holy grail in technology as they use software to shift frequencies and modulation schemes while utilizing multipurpose underlying hardware. In a perfect world you could use software defined radio technology to... continue reading...
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At some point the secretary became the executive assistant and then a strange thing happened – there seemed to be less of these assistants. It seems executives started doing more and more of their own “secretarial work” such as scheduling... continue reading...
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In the wake of the negative VoIP investing news due to the recent Verizon/Vonage court battle, it is great to see BusinessWeek highlighting Nice Systems as a positive investment opportunity precisely because of the migration to VoIP. In addition it... continue reading...
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Finding the Holy Grail of Unified Communications We all have our peculiar ways of working and mine is e-mail centric. It is precisely this love of e-mail that enables me to really find a product like SpinmyVmail useful... continue reading...
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I was reading a wonderful AP story on human rights in the middle east and how bloggers are potentially transforming countries from the inside out. The problem of course is some middle eastern countries are jailing bloggers and blocking their... continue reading...
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In 1999 I had an interesting discussion at a Lucent Technologies luncheon with Arun Netravali who then headed up Bell Labs for Lucent Technology. Netravali spoke of the future of communications being an all encompassing communications skin which would have... continue reading...
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When it comes to the world of communications, the development world used to revolve around Dialogic. Ten years ago you virtually had to buy a DSP resource board from this company or one of its smaller competitors if you wanted... continue reading...
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When you think about unified communications you probably think of the big software or hardware companies. These are the organizations making the biggest splash in the UC area. But we all know about the big boys. What is really... continue reading...
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When I first came across a company called SpinVox I thought it had a niche product not really aligned with my core readership. The first product the company introduced to me was SpinmyBlog which is something I could definitely use... continue reading...
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You may have seen the news about Cantata hiring a new CEO and could possibly be wondering why they would do such a thing. After all, Mark Zionts was involved in building Cantata into the company it is today with... continue reading...
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In case you missed my past blog entries regarding SIP Magazine becoming Unified Communications Magazine, consider it official… The change has begun and we are working on the look and feel of this new publication. It should be different than... continue reading...
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Ads, ads everywhere. Well it used to be that ads were everywhere but amazingly Tivo and satellite radio have minimized the viewing and listening of ads by many. Perhaps this is why new companies like Submedia and SideTrack have developed... continue reading...
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In case you weren’t aware, Microsoft unveiled a small business phone system recently called Response Point. TMCnet’s Tom Keating has a well thought-out blog entry on what Microsoft is doing as well as a bit of history on Microsoft and... continue reading...
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Big news over at Altigen. Jerry Fleming who ran the Vonexus division of Interactive Intelligence is at Altigen now and will focus on building the US operations of the company. I haven’t had a chance to talk with Jerry yet... continue reading...
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Perhaps a better headline for this blog entry is “US Trains Fall Further behind.” I was just reading an article discussing a high-speed train developed in France for the Chinese market. This train goes 357.2 MPH and this is short... continue reading...
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I am currently listening to a TMCnet Web Summit on VoIP Peering in conjunction with Jon Arnold & Associates. This webinar took place last week. Eli Katz is the first presenter and makes a point I have not really focused... continue reading...
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There is a recent article in the New York Times worth reading regarding cell phones becoming barcode readers. the technology has been talked about for a number of years but when an article gets published in the New York Times... continue reading...
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Cisco’s incredible strength comes from being able to leverage its strong brand and enourmous salesforce to sell virtually every sort of product in telecom and datacom. This report makes it seem like the outlook for the competition is bleak. ... continue reading...
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I just learned how Grape Networks (news) is using technology to reduce mildew on grapes in vineyards and in the process reducing labor and the need for pesticides. The technology utilizes mesh networks meaning the average vineyard will now have... continue reading...
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Many people have been asking me about the Vonage situation in light of a recent stock downgrade from Citibank analyst Michael Rollins, who said that Vonage probably has a couple of years to go and at that point they will... continue reading...
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One of the most interesting parts of the technology space is actually the hosted e-mail market, where Yahoo!, has recently done something amazing with their e-mail product allowing you to have infinite storage. Now there was a time when Google’s... continue reading...
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I spent a few minutes on Wikipedia today searching for information on Norway. I wanted to learn more about this country I had never been to and while searching I discovered the country is a Kingdom in fact and... continue reading...
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The rage these days seems to be that of communications appliances as installing software seems to be so last year and plug-and-play seems just so 2007. To that end Trixbox has a new – you guessed it – appliance... continue reading...
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If you haven’t been to Internet Telephony Conference & Expo and you are in the IP communications space, you should come. The last event took place a few months ago in Ft. Lauderdale, FL and was a very busy show... continue reading...
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I recently touched base with my contacts over at Arris and asked what was up with the acquisition of Tandberg Television. Jim Bauer, ARRIS VP Investor Relations said, "As discussed in our press release of March 8th, ARRIS has... continue reading...
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This has been a strong news month for the VoIP market and perhaps the biggest news of all has been the Verizon Vs. Vonage patent case. While it is too early to know whether Verizon will ultimately be victorious, it... continue reading...
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Thanks to readers like you, TMCnet has been blessed with 1-2 million unique visitors every month and last month over 20 million pages were viewed on this site. We are truly grateful to our readers, sponsors and advertisers who support this... continue reading...
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This past February 2006, TMCnet passed the 20 million page view mark for the first time ever with a total of 20,554,331 page views from a total of 1,169,160 unique visitors. I am personally thrilled with this accomplishment because it shows... continue reading...
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What will the call center of the future look like? I am not sure but I have seen some interesting Mitel product demos recently which may be the basis for some future call center applications in 2010 or beyond. ... continue reading...
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The holy grail of communications is being able to truly integrate the fixed and mobile phone worlds and in an ideal scenario users would have access to corporate resources such as directories from any mobile device they choose. As... continue reading...
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Recently I had a chance to meet with executives at Objectworld and I couldn’t help but walk away impressed with the technology the company has developed. Their two products consist of CallAttendant which allows you to connect your existing PBX... continue reading...
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I recently had a chance to sit down with Andy Huckridge Director of Marketing, IMS Solutions over at Spirent Communications to discuss a variety of topics from the product line mix to thoughts on IMS. Spirent as you may... continue reading...
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Dear VoIP Provider, What have you done for me lately? You see Skype keeps doing more and more and you are farther and farther behind. Pretty soon your state of the art VoIP software or service will be considered... continue reading...
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Cantata is a veritable conglomerate in the communications space. The company was formed a year ago through a combination of Excel Switching and Brooktrout Technology and has product lines for developers and service providers. The company is soon celebrating... continue reading...
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On my way into work this morning I saw two things. An amazing sunrise and a flock of geese flying. As far as the sunrise goes, I tried desperately to get my phone to take a picture of it so... continue reading...
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Please enjoy the April 2007 Publisher’s Outlook from IMS Magazine: --------- DSP Resource Board Vendors Expand Focus The last few weeks has seen an explosive amount of news in technology and communications and trying to justice to... continue reading...
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We are always trying to innovate here at TMC and recently we have been looking for a way to ensure TMCnet becomes even stickier than it currently is. Our goal is not only to be the primary destination for all... continue reading...
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Did you know there is a link between air-blown fiber and unified communications? OK I realize this may not be a logical leap which is why of course TMCnet is going to be hosting a webinar with Cisco and Sumitomo... continue reading...
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I recently met with Plantronics executives and they were basking in the glow of being market share leaders in the bluetooth space. They were very happy with this achievement and were further excited to tell me about how they see... continue reading...
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XML Development – Full Steam Ahead I am astounded at how the open source community thrives on mostly volunteer work from a loyal fan base. Asterisk is a great example of how the power of a private company, Digium... continue reading...
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Aculab Launches ApplianX Product Line Aculab has just announced a new line of appliances and the product line is so different from any products previously supplied by the company I decided to ask some questions about the new ApplianX... continue reading...
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I just moderated a panel here at the VPF in Miami and the topic was voice 3.0 and when we will get there and what it would entail. My panelists were from 8x8 and SunRocket and in both cases the... continue reading...
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If you haven’t heard, a court decided Vonage needs to pay Verizon $58 million in past damages for patent infringement in the following areas: Technology used to bridge Internet calls to the traditional phone system Features such as call-waiting... continue reading...
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Please enjoy my April 2007 Internet Telephony Magazine Publisher's Outlook. ---- You would have to be asleep to not realize how fast small business communications is growing. The reason? Small businesses didn’t have so many telecom choices a... continue reading...
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I just found out about a service bridging AJAX/Web 2.0 and e-commerce. It is browsegoods.com and is similar to Google Maps for shopping. I played around with the service for a while and I looked at the watch section. At... continue reading...
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At the Voice Peering Forum event here in sunny Miami Florida, the message is simple – voice peering is growing by leaps and bounds. Stealth Communications is the company who runs this event and attendees generally are people who have... continue reading...
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I am headed to downtown Miami now where I will be on a cruise with Dialogic partners and the Dialogic team. This will conclude the Dialogic One event. The weather is pretty nice here so I expect to have a... continue reading...
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Now it has been a while since I was in the mood to muse as it were but when the muse mood strikes it is best to be by a keyboard so you can ponder the ramifications of world events.... continue reading...
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Regulators are exploring how to deal with the emergence of laptop fires on airplanes. Talks of banning laptops and other battery powered devices is taking place as you read this. This is quite a horrifying thought. Here are the details... continue reading...
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This morning I was scouring the TMC FCC news page and I came across an FCC ruling which is helpful to the VoIP market. The story was written by InfoWorld Daily. Don’t I have something better to do on a... continue reading...
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Thanks to many of the inventors and entrepreneurs out there I get exciting ideas to write about on a regular basis. Think about it… If there are no new ideas and products I would just wax poetic about my personal... continue reading...
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I have been in meetings all morning and am now training it into the city for a meeting. I am normally the first person to charge all my devices reliugiously but I somehow forgot to do so last night and... continue reading...
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I spoke with Richard Laughton the founder of Fractal Edge today. Fractal Edge is part of the Wesley Clover family of companies and as you may have surmised is funded by Sir Terry Matthews. The company displays large, complex,... continue reading...
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Here are some good stories worth reading. I haven’t had a chance to give analysis and opinion on all of these but if I get a chance I will tackle some or all of these later. Enjoy: VoIP Provider... continue reading...
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Skype, Google, Verizon, Vonage and Other Happenings Please enjoy the March 2007 Publisher’s Outlook from Internet Telephony Magazine: The last few weeks have been among the most newsworthy in IP communications since this magazine’s first issue in February... continue reading...
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The New York Times has an interesting story on Wikipedia and how it can get students in trouble because some of its entries are flawed. I use the reference somewhat frequently and sometimes forget that individual entries can be mistaken.... continue reading...
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The Carterphone ruling is what is responsible for opening up AT&T’s original phone networks to competition. Prior to this ruling AT&T had a monopoly on the devices attached to what it considered its network. AT&T even charged an electricity... continue reading...
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Apparently Americans are traveling too much and the TSA believes we need to cut down on the number of pesky travelers who they have to screen. Nothing like some see-through X-ray technology to keep the travelers away. Look on the... continue reading...
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We have a very exciting webinar running on TMCnet this week titled IP Convergence - Tearing Down the Barriers Between Telecom and Information Technology The number of registrations is approaching a record and we are pretty excited about hosting... continue reading...
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A few hot buttons in tech these days are user generated content, Web 2.0 and of course Google. But what happens if you are to combine Google with live user generated content? Well, you might get Jyve, a search engine... continue reading...
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A few weeks back at ITEXPO there was a lot of buzz about Skype Pro and as it turns out the service goes live on Tuesday, February 19. I had a chance to speak with Skype’s Imogen Bailey and Stefan... continue reading...
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Apple’s ability to open the music industry up and now the mobile phone market is amazing. Steve Jobs has more control over the iPhone than any other recent domestic equipment provider has had over their devices. In fact few people... continue reading...
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I just hate the thumbwheel on Blackberrys and I am thrilled the company has seen its way to the future of technology where a trackball becomes the browsing “pointer” of choice. After all, browsing with a thumbwheel is perhaps the... continue reading...
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Russell Shaw raises an interesting point about a problem with Wikipedia being the fact that links expire. I know someone who words for a rival publisher and this company makes an encyclopedia as well. This person’s job is to scan... continue reading...
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Comcast is raising rates as you can see from this article. More interesting is this quote from the article: "One conclusion that is easy to reach is that this market is in desperate need of competition," FCC Commissioner Jonathan... continue reading...
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Today I will be flying to California to speak tomorrow at a conference hosted by Mitel. The name of the tour – I kid you not is the Presence Tour 2007. I will be discussing Unified Communications among other... continue reading...
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I happened upon a blog entry from Marc Robins this am discussing the website mashup findnearby.net. I have been a big fan of mashups of the years and this is probably one of the most useful ones out there. ... continue reading...
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Edgar Bronfman Jr. a record company exec speaking at CTIA is right on when he says the interface on cell phones can use drastic improvement. On average, Bronfman said, it can take a person 20 clicks to buy a... continue reading...
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Ralph Musgrove stopped by TMC today and presented Dave Rodriguez a present for baby Alex Rodriguez. Dave seemed thrilled about the present but wasn’t sure he wanted to subject a family member to working here. ;)... continue reading...
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Today the government banned the automobile arguing that by doing so hundreds of thousands of lives would be saved. The logical argument presented by our leaders was that the government needs to protect citizens from themselves. Could you imagine... continue reading...
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If you are looking for the best communications and technology news on the go be sure to check out TMCnet Mobile which will display very well on most mobile devices. The service is in alpha at the moment but seems... continue reading...
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George Ou over at ZDNet a past speaker at ITEXPO has some great analysis of a Vista security hole that is basically a backdoor left open by the new operating system’s ability to recognize spoken commands. Microsoft is downplaying the... continue reading...
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Here is my unedited Publisher’s Outlook for IMS Magazine for February 2007. I start this column thinking about the most recent TMC IMS Expo last week in Ft. Lauderdale, FL. The takeaway for me from this event is that the... continue reading...
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Please enjoy my High Priority Column in the February 2007 issue of Customer Interaction Solutions Magazine. IFS: Another Hat In The CRM Ring The world of software is succumbing to a few forces which seem to be... continue reading...
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The Real Unified Communications Relationship between Microsoft and Nortel With all the IP communications industry focus on ITEXPO last week it was difficult to get a chance to share my thoughts on happenings from the prior week –... continue reading...
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One of my early blog entries in April 2004 was about a company called Teleflip that allows you to send an SMS message via e-mail. Ok so you are thinking this is no big deal but it is because in... continue reading...
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Since Internet Telephony Conference & Expo last week – TMC has received a steady stream of testimonials unlike I have ever seen for any tech show ever. So many people have told me that ITEXPO in Ft. Lauderdale was the... continue reading...
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Toshiba is a company you think about in just about every area of tech. In fact I recently ditched my old laptop from another manufacturer for a Toshiba laptop and so far so good. When you think of this Japanese... continue reading...
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Here is Ari Zoldan from Launch 3 based in Garfield, NJ. His company is in the investment business - they invest in communications companies worldwide. On this day he walked away with a great education as well as a... continue reading...
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Mark Spencer is a competitive weapon at Digium and is well-liked by many in the open source community. It was evident to anyone who knows Mark that he is spread thin as a coder, manager, chief strategy officer and company... continue reading...
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The rumors swirled at ITEXPO that Skype would be releasing a new version called Skype Pro which would allow a calling package for Europe for a fee. Here is the post that breaks the news and the web page that... continue reading...
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I thought this was an excellent article about the Democratically-controlled Congress and how they may clash with the FCC and especially Chairman Martin (read Martin’s past views on broadband competition). The article also touches on the relationship between Chairman Martin... continue reading...
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Call centers are responsible for so much but often don’t get the credit they deserve. In the early 1990s it was the call center’s need for screen pops that pushed Novell and Microsoft into pushing the CTI market which for... continue reading...
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Two esteemed consultants in the IP communications space are Marc Robins and Jon Arnold. The two have known each other for years and toyed with the idea of joining forces. It seems the time has come for this to become... continue reading...
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Spirit DSP recently announced an enviable portfolio of customers for the 2007 year. They include Adobe, Agere, ARM, Atmel, Compal, Flextronics, Ericsson, HP, HTC, Interwise, Kyocera, LG, Marconi, MediaRing, Microsoft, National Semiconductor, NEC, Nortel Networks, Oracle, Paltalk, Panasonic, Philips Semiconductor,... continue reading...
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The average employee gets more than 50 messages every day on up to seven devices and today Microsoft and Nortel came together under the banner of the Innovative Communications Alliance to announce to the world that new software will help... continue reading...
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I am in New York today with Greg Galitzine on my way to the Innovative Communications Alliance meeting which is the new (since this past summer anyway) initiative between Microsoft and Nortel. I haven’t covered this topic too extensively and... continue reading...
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Microsoft is putting its billions where its mouth it. It wants to be a serious competitor to Google and it realizes advertising is the best way to get people to try its new Live search service. On the Fox News... continue reading...
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Please make sure to bring a valid ID – passport, driver’s license, etc to ITEXPO next week. The expo takes place at the port. Yes that is where the convention center is. Homeland Security requires valid identification to get into... continue reading...
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Any look at the future of any industry would not be complete without analysis of recent events. In the case of communications, 2006 seems like the transitional year of all time for a number of reasons. Next week, Jan 23-26... continue reading...
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I saw this New York Times (registration required) article today about Time Inc. the publishing division of Time Warner cutting 150 people – half in editorial jobs. The cuts are surprising as they include editorial talent. This could be considered... continue reading...
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The San Jose Mercury News has an in-depth article on the Universal Service Fund with a slant on California and their particular funds. The article hints at abuse and discusses exactly who benefits from the fund. The biggest beneficiary is... continue reading...
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While the world is going iPhone lawsuit crazy (posts from Andy, Jeff and Aswath) there is a bit of news that seems to be under the radar but crucial. What is it you ask? It is that eBay/PayPal will start... continue reading...
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I am musing a bit later into the day and as I was pressed for time – At this hour it is completely plausible that I may not even muse effectively. If you find today’s musings substandard, please come back... continue reading...
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It look likes 2007 is in full swing with the first announcements coming from Internet Telephony Conference & Expo already. Aculab will be demonstrating their new HMP software allowing developers to take advantage of IVR, fax, conferencing and other functions... continue reading...
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It is good to be a blogger today with the news that for the first time in a federal court, two of the press seats will be reserved for bloggers. After two years of negotiations with judicial officials across... continue reading...
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Here is a smattering of news and views of recent events: Great news – We may have found and killed life on mars. How does one analyze such news? This could be one of the biggest discoveries of our... continue reading...
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It is not too late to book your flights to ITEXPO I just went to Expedia and checked the airfares for the upcoming Internet Telephony Conference & Expo coming up in a few weeks. Boy was I surprised.... continue reading...
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By now it is no secret I spent some time in Canada recently and met with a number of companies in the Terry Matthews family. One of these companies is Mitel and over the decades this company has proven... continue reading...
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If you are interested in how a dotcom company made it through the bubble and emerged as a leading diamond retailer -- one of the top three in fact, check out When Buying a Diamond Starts With a Mouse by... continue reading...
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Many people know how VoIP has changed lives and how it has allowed communications to take place among people who previously could not afford to communicate. Voice over IP is obviously disruptive but at the same time it has changed... continue reading...
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One of the fastest growing areas of TMCnet is the channels program which are micro-communities of interest. These channels focus on so many topics I can’t list them all but a few of the more recent ones are here for... continue reading...
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I recently noticed the new VoIP call recording channel on TMCnet and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible... continue reading...
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I have had many requests for a set of IP communications predictions and I have a bunch floating through my mind. But still, I don’t think I am prepared to put them in writing. I may or may not at... continue reading...
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Today is a pretty big day for me personally. As you know, TMCnet is the world’s leading site for communications and technology information, community building, etc. In fact this past December 2006 saw our traffic reach just under 2 million... continue reading...
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Terry Matthews is a living legend in communications and I suppose the only person I will get to meet with a “Sir” in front of their name. For years many people have told me I must meet Terry and for... continue reading...
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With all this talk of net neutrality and AT&T’s recent concessions is it possible a much greater net neutrality problem will come not from Texas based AT&T but Redmond’s Microsoft. According to Scott Cleland and the Wall Street Journal, there... continue reading...
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The AT&T BellSouth merger has gained FCC approval after AT&T decided to make some concessions and many are hailing this as a win for net neutrality. Below are some of the recent articles – a massive amount for a... continue reading...
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I'd like to start this blog entry off by saying Happy New Year :) and wishing all my readers a tremendous 2007. I hope you are healthy and happy and that your family and all loved ones are as well.... continue reading...
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Tokyo is experimenting with sending highly tailored information to users based on location and interests. Users will get special offers, menus and coupons as they walk city streets. Shoppers can rent a prototype reader or get a limited service on... continue reading...
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Here is a good article on protecting yourself from people who are trying to steal your identity or pretexting. One tip -- set up online accounts to make it more difficult for data thieves to get at your precious personal... continue reading...
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I just learned of a major management shakeup at testing leader Spirent. I rarely see something like this happen -- a wholesale replacement of so many managers and executives. The last year or so has been quiet for this company... continue reading...
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I have had an IBM laptop at home for a few years and its performance has deteriorated over the years. I haven’t installed much new software save antivirus, adware and spyware tools. Other than that I have upgraded the OS... continue reading...
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MySpace is experimenting with the print medium through a partnership with UK style magazine Marmalade. Marmalade’s March issue will feature cover-to-cover MySpace content submitted by users, who can submit their work here by Jan. 26. My take? This could... continue reading...
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I would like to take a moment and thank all my readers and wish you all a great holiday season and a Happy New Year. In addition I want to specifically thank you all for visiting TMCnet so frequently as... continue reading...
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One comment I made in article a few months back has turned into a fun conversation in the industry. I called Jon Shapiro “Larger than Life.” Apparently this led to much ribbing of Jon and someone even designed a photo... continue reading...
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If you haven’t been watching, the early-bird deadline for conferences at Internet Telephony Conference & Expo (register) is approaching --tomorrow actually -- and we are talking about a savings of up to $1,000. The show is in 40 days so... continue reading...
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Is Google thinking of getting into the banking business? Well according to this Motley Fool article the company has done something novel with its stock options program allowing options granted after the IPO to be traded on the open market... continue reading...
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We often get to see very smart engineers launch companies which design great products and services only to see these companies languish or fail. You see, engineers are terrible marketers. As a matter of disclosure I too am an engineer... continue reading...
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I like the new Alcatel-Lucent logo. It makes me think of a cross between an airline and an ecommerce company. I do really like the way the A and L come together as one. On a separate note the new... continue reading...
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HP seems to have gotten through the pretexting scandal unscathed -- paying $14.5 million to settle a civil claim revolving around the issue. HP shares have actually gained around 9 percent since the probe was disclosed in a regulatory filing,... continue reading...
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In the first half of 2006, Huawei recorded contract sales of USD 5.2 billion, an increase of 29 per cent compared to the same period last year. The value of contract sales from international markets reached USD 3.4 billion, an... continue reading...
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I find recent YouTube news is a great way to see how countries look at technology and the internet. On the one hand a Japanese group feels YouTube must rein in copyright violations. The group goes on to say YouTube... continue reading...
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The AT&T/BellSouth merger has been deliberated by the FCC for quite some time. On October 13 of this year reports circulated about how the FCC vote was to be pushed back. It is now almost two months later and there... continue reading...
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The New York Times has a long article on how behind the tech curve US spy agencies are. They need a technology upgrade. Apparently they need spy software 2.0. I read the first page and then was forced to finish... continue reading...
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For many of us in communications we know Israel plays a vital role in our sector. Much of VoIP innovation and technology comes from this small country. What you may not realize is how many other high tech industries and... continue reading...
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I was stuck on an airplane yesterday and I don't often read the New York Times. Even if I did, I would have to be careful about letting Tom Keating know about it. ;-) Anyway, politics aside the newspaper... continue reading...
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We at TMC have been overloaded with spam and this week alone was possibly the worst in our history. The problem is becoming an epidemic and we are not alone. Take a look at some findings from a CNN UK... continue reading...
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I spent some time in Canada away from internet connections and as such I am hundreds of e-mails behind. One of these e-mails came from Tom Keating and it points to an article which explains how spam is skyrocketing due... continue reading...
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The sucker list is a bad place to be. It is a list of gullible people who will fall for scams. Once you get on it your name gets passed around to different organizations who take advantage of you. Here... continue reading...
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The word on the street is that approximately 50 people (see update) were laid off at Cantata yesterday out of a workforce of 300. Most of the people who were let go are shocked. Sources tell me the reason... continue reading...
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Regardless of your political affiliation you must realize the technology boom was stronger under the Clinton administration than Bush. Sure Al Gore didn’t invent the Internet but at least he used it. The fact that Dick Cheney didn’t know what... continue reading...
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Apparently it is becoming increasingly possible to go to jail when you receive a fraudulent check. This can happen when selling products on craigslist and eBay. An article in the San Francisco Chronicle explains San Francisco resident Matthew Shinnick... continue reading...
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Vector Capital and former Inter-Tel CEO Steven Mihaylo said they withdraw their bid for Inter-Tel. Recently Inter-Tel shareholders rejected the takeover proposal. 11,272,46 shares were voted against the Mihaylo Resolution, representing slightly over 50% of the 22,524,535 shares of the... continue reading...
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The next move for telecom companies is to look outside telecomIt would seem that if cable and phone companies are set for a war, the phone companies need to hurry up and catch up in one of the areas cable... continue reading...
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I suppose selling your business for almost 2 billion dollars is great but does this make your invention worthy of being the Invention of the Year from Time Magazine? There have been many video sharing sites over the years and... continue reading...
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Two companies, IntelliOne and AirSage are working on a solution to the growing traffic problem on the nation's roads. By using data related to cellphones traveling in cars, they are able to see where traffic is moving and where... continue reading...
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It would seem the cost for mobile computing is set to increase across the board. Now NTP is going after Palm. As you may remember a while back the nation was worried that Blackberry service was going to be shut... continue reading...
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Sony has done it again with their featherweight Vaio which is called the Type G. Perhaps the G refers to the absence of grams as the laptop weighs in a bit shy of 900 of them. That is just under... continue reading...
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Until recently a PayPal explosion would refer to the massive growth of this online payment company. The most recent news about this company was HP accepting PayPal payments but now it is the company had an explosion in its offices... continue reading...
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There are some very smart people in the telecom business who are betting on the cable companies as the winners in the service provider wars. Their logic goes something like this. The cable companies have relationships with content providers and... continue reading...
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If you need to get up to the minute updates on your RSS feeds such as this one from Dan York (which alerted me to this story), you want to check out the RSS Robot which takes an RSS feed... continue reading...
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When Oracle decides to compete with you, watch out. That is the theme of this article and it states Red Hat is in real trouble now that Oracle has declared it will offer Linux support for half the going rate.... continue reading...
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I have a PayPal account but I don't use it that often. I suppose I use it a few times a year as opposed to my credit cards which I use daily. Now it seems PayPal is everywhere and I... continue reading...
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If you are interested in going to Hell.com or better yet owning the domain name it will cost you. Saints and sinners alike started the bidding on this domain name recently but failed to reach the $2.3 million reserve required... continue reading...
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If I have to say what the most interesting thing happening in the call center today it is call center 2.0 which like every other concept with a 2.0 moniker means many different things depending on who you are. For... continue reading...
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It has been a wild week here in Lisbon at Dialogic Connections and there is so much going through my head. Will the new Dialogic be anything like the old one? Can it generate more interest in telecom? Will more... continue reading...
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With all the talk lately of web 2.0 and whether it is a real or just an arbitrary designation we may find ourselves discussing the wrong topic. There are many who wonder about web 2.0 asking what it is and... continue reading...
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A state of the art p2p Trojan horse called SpamThru includes its own anti-virus software to ensure it isn’t competing with other viruses or Trojan horses. We are seeing viruses enter the age the of the ultimate selfishness where they... continue reading...
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The writer of this blog is experiencing technical difficulties due to writer's block. We will return to your regularly scheduled blogging after a few moments. Thank you for your patience.... continue reading...
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According to Mae Kowalke, femtocells are small cellular base stations that provide enhanced coverage at the far edge of the network. They will enable wireless providers and others perhaps to provide services such as IPTV and definitely FMC.Perhaps most importantly... continue reading...
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Here is a great write up on Internet Telephony Conference & Expo from Mark Miller over at VoIP Planet. What I like about Mark’s piece is that it is a great overview of many of the events that took place... continue reading...
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A sign of a healthy market is one in which there is lots of money being made. IDC reports that the VoIP services market will be growing at a phenomenal rate. I was blown away to discover they predict VoIP... continue reading...
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It seems in Iran, broadband access and satellite dishes are scaring the government. In fact the government is so scared this new technology will make citizens yearn for democracy, it has banned high-speed broadband and satellite dishes. Iraq too had... continue reading...
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I must admit it is very weird to click on a link and see photos of yourself mobile blogging or moblogging. Thanks to Dan York for pointing out how I was doing this from Internet Telephony Conference & Expo.... continue reading...
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BusinessWeek has a good article discussing web metrics and it seems based on this article that all methods for measuring web traffic are flawed in some way. The article mentions some of the current ways to measure web traffic are... continue reading...
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I was leaving my car today and left my phone in the car. I hate it when that happens. As often is the case when I leave my phone in the car or house I imagine an emergency call I... continue reading...
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This is very interesting. Reuters will launch a news service in the virtual Second Life world. DiamondWare has a 3D VoIP Second Life Demo I quickly saw in February (or so) of this year and it is now ready for... continue reading...
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I am not sure what to make of this AMD Virtual IT Experience trade show that is “virtual.” Unlike some shows I have been to, this event seems more like a virtual sales pitch than a show. The exhibits in... continue reading...
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There is a great deal of money out here looking for good deals. Private Equity funds, public companies, private companies – they all seem eager for deals and the latest deal in tech is the Google YouTube deal valued at... continue reading...
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Many people think one of the best things the FCC ever did was to put someone associated with COMPTEL on the commission. In my conversations at every level of the telecom industry, executives tell me consistently they think the FCC... continue reading...
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I can't help but feel like a proud parent as we get ready for this week's ITEXPO. The team I work with have absolutely outdone themselves and the scope of this event is beyond my imagination. To think this show... continue reading...
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Yahoo!/Reuters has a story about why there will be many more tech acquisitions and as I have mentioned before the abundance of money in the financial markets and Sox compliance costs are making it an ideal time for smaller companies... continue reading...
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Is the future of TV watching building community around programs and having the ultimate “buddy list” as Om infers. Absolutely in my opinion. Communities will grow around all entertainment as they have done around shopping, news and everywhere else. The... continue reading...
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Here is a pre-show write-up on ITEXPO I just saw on New Telephony. Good stuff. In a pre-show meeting yesterday I was just blown away at how much content there is at this show. Certainly if you have been following... continue reading...
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Recently a reporter called me to ask what the best investments are today in the communications space. I thought about this question for a while and these are my thoughts. What do you think?I hope to connect with many of... continue reading...
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I just heard that USTA and TIA announced TelecomNext 2007, which was planned for Las Vegas on March 18-20, 2007, will not be taking place. Instead, the two organizations are putting on NXTComm, taking place in Chicago, June 18-21, 2007.... continue reading...
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This Dialogic will be about IP not TDMIf you have been in the telecom business for five years or more you know the large shadow cast over the industry by Dialogic. In the mid-nineties the computer telephony/CTI market was booming... continue reading...
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There are a ton of things going on at TMC and one of the most exciting is our web seminar program where we educate decision-makers on some of the latest and most important topics in the world of IP communications... continue reading...
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If you haven't had a chance, please take a look at some of the latest executive suite interviews. One is with Ron Bregman of Tadiran. This Israeli-based company has been in telecom for many years with a reputation for bulletproof system... continue reading...
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I have been noticing more and more service providers registering for ITEXPO and I believe many of them are interested in figuring out how to provide many services beyond just VoIP. That leads one naturally to providing broadband access, television,... continue reading...
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The point at which blogging becomes mainstream is either when most of the world checks blogs frequently or perhaps it is when a princess in Thailand decides to start one. Either way it is very interesting that blogging is being... continue reading...
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I have been getting Lots of constructive feedback from Art Rosenberg for many years; probably longer than a decade. Way back to when we launched CTI Magazine in fact. As you may know Art is widely accepted as the person... continue reading...
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There are officially 11 days until Internet Telephony Conference & Expo West 2006 so I thought it made sense to let my readers know everything that is going on at the show. There is just so much fantastic content and... continue reading...
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It appears that this article leaves lots of wiggle-room for HP to get out of the whole pretexting debacle. Why? There is no law in California preventing the use of pretexting. Sure they have privacy laws but they may not... continue reading...
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I spoke at a seminar hosted by Interactive Intelligence like I have been doing more and more lately. Today I was in Detroit, MI, a city and state I have never been to. I was a huge fan of Ford... continue reading...
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Consider a typical tax return. If you own a home and have a mortgage you may be able to deduct interest payments -- at least in the US (oh and by the way this article is not meant to provide... continue reading...
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Big VoIP Revenue for Small Potato ProvidersLocated just a few miles from the San Diego Convention Center the home of the upcoming Internet Telephony Conference & Expo is NetSapiens a company making the lives of smaller service providers much easier.I... continue reading...
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Recently I had a chance to travel to Southern California and see the many companies that make up the IP communications market of the state. Two things I noticed about Southern California are the food is still great out there... continue reading...
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Out of the many areas in the IP communications space worth watching, I think SIP trunking (see TMCnet's SIP Week in Review for lots more info on the SIP trunking market) is among the more interesting. I say this because... continue reading...
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Looks like T-Mobile has won the bid for some valuable advanced wireless spectrum -- the largest block of 120 licenses for $4.2 billion. Bidding on the wireless spectrum located in the 1710-1755 MHz and 2110-2155 MHz bands began in early... continue reading...
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It is possible for a person carrying a 970 square foot synthetic surface mimicking what some insects in nature possess to live indefinitely under water. This would be possible if water was flowing sufficiently fast enough over the synthetic material... continue reading...
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Whenever I read articles about the recent HP fiasco I think back to how I felt when I was reading about the OJ case. It seems that everyone is leveraging the case for maximal publicity. They are milking it. I... continue reading...
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HP executives will be testifying in Washington over the pretexting debacle. Now there is more recent news: The House Energy and Commerce Committee sent letters Friday requesting that HP Chairwoman Patricia Dunn and General Counsel Ann Baskins appear at a... continue reading...
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In recent days pretexting has become a mainstream term in newspapers and blogs around the world. Admittedly pretexting is a term that most people are not familiar with and most are shocked when they learn what it is. Pretexting is... continue reading...
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I have been getting lots of questions about how people can speak at this show – which promises – as usual to be the best-attended IP communications show in the world. As usual we have a call for papers process... continue reading...
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With all the talk of pretexting lately I thought it make sense to point you to an article on the topic from Internet Telephony Magazine from July of this year. There is lots of great analysis here and you will... continue reading...
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I remember my days at the University of Connecticut where we learned about the latest in technology in buildings that were fit for prisoners. That may be a bit harsh but before I left a new engineering was built –... continue reading...
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It has been a pretty hectic day with meetings and everything else going on around TMC. Don't get me wrong --I am having a fun time -- I just didn't get a chance to finish up any thoughts -- at... continue reading...
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eWeek does a great job on this article about Microsoft applying for a verb conjugating patent. Not everyone is thrilled with the patent by the way – some cite that the patent system is out of control – conjugating patents... continue reading...
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I wrote about the HP and the spying scandal yesterday. Now it seems the investigators HP hired illegally got a hold of the reporter’s phone records by pretexting or pretending they are someone else. This is sometimes illegal according to... continue reading...
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I have some very exciting news. If you have the latest edition of the Google Toolbar, you can now have a button for TMCnet that gives you access to the latest TMCnet news and analysis. This is really exciting. I... continue reading...
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For a mere $108,000 you too can have a state of the art electric car. It goes 120 M.P.H though making it fairly sporty. Also it has a zero to 60 time of 4.0 seconds which beats all but a... continue reading...
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The Alcatel and Lucent merger was just approved despite rumors to the contrary. The price -- 10.8 billion dollars."As we have said from the start, the primary driver of this combination is to create long-term value for shareowners, customers, and... continue reading...
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With the rumblings in the market and out Alcatel and Lucent possibly calling things off, it might be a good time to look to Canada and see how Nortel is doing and what they plan for their future. I just... continue reading...
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This is a really cool story about how HP caught a spy/leaker of confidential information to the media. I didn’t get to finish it – probably because MSNBC forces you to click next excessively to read a story. I prefer... continue reading...
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A flurry of articles are now out there in cyberspace hinting that Alcatel and Lucent may not merge after all. The telecom market seems to have already responded to this deal and competitors have been repositioning themselves to compete with... continue reading...
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TMC was featured on the front page of the business section of the Stamford Advocate newspaper today. It was also in the Hartford Courant (at least online – I am not sure if it made the printed version on Sunday)... continue reading...
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I just got an e-mail about Netwok Computing Layoffs today from a PR friend of mine. If anyone knows of good salespeople from Network Computing that are looking for a job at a fast-growing company that is doing extremely well,... continue reading...
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Tom Keating has some great analysis on what is happening with Google and Skype interoperability as well as the reasoning behind the deal and who the winners and losers might be. He also has a take on entries from Russell... continue reading...
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Today alone has been an incredible day with virtually all of the top tier service providers, cable companies and a number of government entities with massive purchasing power signing up for Internet Telephony Conference & Expo. It has been an... continue reading...
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Here is the latest look of the Communications Solutions website. I hope you like it.... continue reading...
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A number of consumer advocacy groups and others have trying to encourage the FCC and government to put a stop to the consolidation of service providers that is taking place. They argue the old AT&T is being rebuilt and the... continue reading...
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A universal battery standard is great but wouldn’t it be even better if we had a universal AC adapter for laptops? Is it possible that recallapalooza will benefit consumers in the long run?... continue reading...
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Our new TMCnet whitepapers are generating quite a bit of interest and I thought I would share this with my readers. There is some very good content in the library and I had a chance to read a few of... continue reading...
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How does a Blackberry become a crackberry – they are so addictive that scientists are thinking they should have warning labels.... continue reading...
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Few companies strike fear in the heart of Microsoft and the incumbent telephone companies like Google. Analysts and journalists seem to delight in asking the software leader and the companies comprising the new AT&T how they will fend off the... continue reading...
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Here is the partially edited interview I had with Tony Krueck, VP of Product Development at Sprint. This was a great interview for me as I really learned a great deal about what Sprint is up to and how they are... continue reading...
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As I have been writing about for a few months, the Dialogic Division of Intel has been sold. Eicon Networks is the buyer and I am looking forward to finding out more details and sharing them with you.This is potentially... continue reading...
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Having a Microsoft-based smartphone sometimes means enduring more and not less integration pain. Somehow over the months my contacts were duplicated meaning I have thousands of extra contacts. I asked my MIS team to look for some software to solve... continue reading...
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I studied engineering in college and now run a trade show and publishing company -- TMC -- one of the fastest growing media companies in the world actually. So why do I feel like my job has nothing to do... continue reading...
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DRM or digital rights management can save you a dollar every time you download a song. At least this seems to be the case as Yahoo and Sony are offering music downloads that are DRM free but are charging $1.99... continue reading...
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This morning on CNBC I woke up to talk about net neutrality and an analyst who said Google makes a good buy regardless of what happens with net neutrality. From net neutrality the program went on to Comcast customer service... continue reading...
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I am trying to find out if Intel’s Communications division AKA Dialogic will be part of the $600 million dollar Intel transaction involving Marvell. As you recall, I gently broke the news back in May. EE Times did an in-depth... continue reading...
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Here are some hot stories from today:Microsoft to Solidify Unified Communications StrategyDVD duel: High-definition showdownNETGEAR Launches 200 Mbps Powerline Solution for High ...LAPTOP BOOM -- This one is pretty short though -- This one is pretty short though... continue reading...
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France: Home of fine wine, great food and now -- satellite imagery second to none. Or second to Google, depending on your perspective. The French are no fans of Google -- they see it as a way of further... continue reading...
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What happens when you merge the milliondollarhomepage idea with sex (or is it art)? You get isellbody.com.... continue reading...
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With all my travel lately I have been neglecting my blogging. I figured I would get right back into the swing of things with some links to interesting articles.You hear me discuss building communities all the time. Well Electronic Arts... continue reading...
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Here is the latest on Nortel and Huawei and how they may work together going forward. This is after they killed a joint venture. I am still wondering why Huawei is not making a bigger splash in the US. They... continue reading...
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Good news from Intel for fans of Moore’s Law -- Researchers have found a way to cut chip power consumption by 35 percent.Using tri-gate transistors is the key."Compared to carbon nanotubes, it is far easier to build," said Mike Mayberry,... continue reading...
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One day it will be possible to control computers with your brainwaves without the need for speech, keyboard or stylus. This article describes some of the advancements being made allowing brain waves to control a computer in such a fashion... continue reading...
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Here is a recent Executive Suite interview with Verizon's Nancy Gofus who is the Vice President of Product Management for Verizon Business. Generally these interviews don't break news but in this case it did. I hope you like it.... continue reading...
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Here are some of Om’s comments on the AMD/Dell deal. This story is major news. Om thinks that in the future Dell will not only use AMD chips in servers but in laptops as well. I tend to agree since... continue reading...
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I had a fun but tiring trip from LaGuardia Airport to Akron, Ohio to Atlanta, GA and back home. I got to fly on AirTran to Ohio and was dreading flying on this airline. For some reason I associate the... continue reading...
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I really want a laptop with these new 64-bit dual-core processors. I can’t wait for them to come out in actual products. We just ordered a bunch of laptops with dual core Intel 32-bit processors and I hear they really... continue reading...
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The one area Verizon Wireless might want to look into is Akron, OH where the EVDO speed rivals snail mail. The good news about my stay is that the University of Akron WiFi Access is ubiquitous throughout their campus. I... continue reading...
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Now that MTV has decided it will compete with iTunes by offering downloads of music and eventually videos, one wonders how many potential competitors there will be in this space. How many can the market bear? Will content providers ever... continue reading...
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People keep asking me about the Triple Play Symposium. Here are the dates:June 13 – Dallas, Texas - Omni Dallas Park West HotelJune 15 – Boston, Massachusetts - Waltham Conference CenterJune 21 – Paris, France - INSTITUT DE FRANCE, Hôtel... continue reading...
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It looks like Apple Computer will be able to continue to sell music under the Apple brand in the UK. They just won a lawsuit brought on by the Beatle’s label Apple Corps. You know I figured the surviving... continue reading...
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The more you blog, the more e-mail you get. Of course my fellow bloggers know this. I find it amazing how many people find blog entries from the past few years and send me e-mails on various topics. I get... continue reading...
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I spent a full day at Interop and got to cover the whole show in less than a day which is always a plus. In addition I even got a chance to hit a few receptions and see two wedding... continue reading...
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I while back I wrote about the M&A market in telecom and I didn't factor in the Asian players into my analysis. So in order to be balanced, I decided to get a perspective from someone who is intimately involved... continue reading...
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Blackberry maker Research in Motion must have incorporated on Friday the 13th because they seem to continually be in the spotlight for patent infringement problems. This time it isn't NTP but Visto who wants (take a wild guess) an injunction... continue reading...
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I just landed and checked e-mail and one of the first messages I saw is that TMCnet broke one million filtered unique visitors in the month of April 2006.I was really hoping April would be the month we reached this... continue reading...
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I recently contacted the Guinness Book of World Records as I am off yet again to another show. This time -- Vegas -- Interop. They told me not to get my hopes up. I did tell them that the last... continue reading...
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Here is a candid video interview with an Intel CFO Andy Bryant who discusses a reorganization that is taking place and how Intel is going to go about taking back share from AMD. They think they will take share back... continue reading...
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Microsoft has recently had a patent approved in an area that allows communities to be built around TV content. The idea is to be able to click on a link in a program and go to a chatroom.The same idea... continue reading...
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Look no further than this article to see just how hot cable telephony is getting. Recently, Comcast showed a threefold increase in profits, largely lifted by the increases in high-speed Internet and digital phone subscriptions.In the US, phone companies are... continue reading...
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The massive amount of traffic we are receiving daily at TMCnet has caused us to continually upgrade our web infrastructure. This weekend or next we will be upgrading vital components with the goal being to provide you faster access to... continue reading...
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940,000 unique visitors with four days left to go! I got this message today from my web team just now. As you may recall we are hoping TMCnet will break one million unique visitors in a month as measured... continue reading...
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Karen Greenwald the head of the Burbank Group wrote an article for TMCnet a while back and was subsequently given an award by the prestigious Summits Awards website. She is quite talented and we are proud to have her... continue reading...
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Here is an open letter to the industry. TMC is growing very rapidly in print, online and at our events. Many of you know our track record. If you don’t, here are some of the details.TMC launched the first magazine... continue reading...
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Here is an open letter to the industry. TMC is growing very rapidly in print, online and at our events. Many of you know our track record. If you don’t, here are some of the details.TMC launched the first magazine... continue reading...
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Leave it to Tom to have a baby girl and find away to weave her into an interesting story on hacking, photography and technology!... continue reading...
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No seriously this article talks about how computers are linking directly to the human brain via the tongue. I have to watch Leno tonight. He will have a ball with this.... continue reading...
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The concept of Apple using Intel chips seems to be gaining traction and I have seen so many glowing reports and virtually no drawbacks to these new systems. This latest article titled Testing Apples Intel-transition: iMac and MacBook Pro... continue reading...
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Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various topics. There are a number of new ones here and there are XML feeds on the channels if you would... continue reading...
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Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various topics. There are a number of new ones here and there are XML feeds on the channels if you would... continue reading...
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CNNMoney.com is reporting that 7 new trendy jobs have popped up. Here is my take.Director of mobile computing:It would be even better if Apple designed mobile computing solutions so we wouldn’t need so much support!Director of internal controls: This is... continue reading...
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Here is the release on TMC video – I have had many questions on this today. We are very excited to get this rolling.-----------Critical Mention Launches ClipSyndicate, a 'One Stop Shop' For Web Site Publishers to Syndicate Video News Segments... continue reading...
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I received an e-mail below from freepress.net pushing me to savetheinternet.com. The e-mail and site are intended to save net neutrality. With all the talk on this topic I expected the savetheinternet domain to have huge traffic. I checked to... continue reading...
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I was recently quoted in RCR Wireless a magazine from Crain Communications. If you don’t subscribe, you should check it out at http://www.rcrnews.com/. I am a subscriber by the way. Here is the article. I would have just run an... continue reading...
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It is unclear if Yahoo! really did help convict this Chinese activist but what can Yahoo! do – It has to obey laws in China like it does in every other country. I hope President Bush speaks to China’s president... continue reading...
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Industry analyst and telecom veteran Mark Ricca says “Inter-Tel has done a masterful job in developing a platform that is being designed to successfully leverage advanced IP technology to provide a rich, intuitive feature set that can be an asset... continue reading...
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Great news for those considering ending it all using electricity but who think the blow dryer in the bath tub and swimming in the rain are just -- well -- too played out. Release follows below:-------IXEurope Sponsors Britain’s Fastest Electric... continue reading...
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A few weeks back I had a chance to meet with Arris in Georgia. The company specializes in cable telephony and triple-play/broadband solutions. Arris and Nortel are both supplying equipment to UPC Broadband in Western Europe. This is important because... continue reading...
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Yes I am on my way to Louisville, Kentucky to speak on VoIP to a group of hundreds of resellers and next week I get the privilege of addressing a different group altogether – contact center executives. What I like... continue reading...
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We are about to announce details of our annual Supercomm – whoops – GlobalComm party that we put on with the IPCC. This is now the third year of this party. Last year it was at Sears Tower, the year... continue reading...
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The WSJ is reporting that Michael Eisner is joining the board of Veoh Networks a company that is going to stream TV over the Internet. Mr. Eisner said Veoh is one of five or six media investments he has made... continue reading...
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I was recently on a jetBlue flight and guess who was on the flight with me? David Neeleman the founder of the company. He acted as part of the flight crew and handed out drinks and snacks.Perhaps nothing impresses me... continue reading...
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Oracle is buying software companies at a rapid clip and has also embraced open source and SIP. So if you combine acquisition with open source and VoIP you get Digium as a takeover candidate. Right? A the open source PBX... continue reading...
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Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents a few weeks back but as luck would have it today was the day I saw him. In addition --... continue reading...
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Recent reports point to the fact that Vodafone may be targeting fixed line telephony as a way to allow it to offer bundled services. The wireless leader is a global powerhouse and needs to find a way to compete with... continue reading...
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My friends in the North Carolina area have probably already seen that I was quoted in the local newspaper, this morning. The Charlotte News & Observer has an article that is written by John Murawski which discusses the mainstreaming of... continue reading...
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When IP based call centers first came of age there was a challenge presented in how to record VoIP calls and further, where to record them. I met a number of call center companies at TMC’s VoIP Developer show who... continue reading...
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Wow! Is this a powerful survey. iProspect says that if your search results are not on the first three pages of reach engine results you pretty much need to give it up. Why? Because 90% of searchers don’t look beyond... continue reading...
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There is a power struggle at Inter-Tel. I find this surprising as from where I stand the company is running better than ever. I haven’t been digging into the financials mind you but they are rolling out new products that... continue reading...
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Written on my way to CTIA last weekI am on my flight out to Las Vegas and something kind of funny keeps happening to me. I keep getting confused about my flight. It started at the gate where I passed... continue reading...
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TMC’s new Call Center 2.0 conference is off to a strong start… We are putting together the conference content of this event as I write this and so far there is strong sponsor interest with Spanlink being our first... continue reading...
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Check out the latest TMC podcast with Aculab's David Duffet. Here are some of the topics being discussed: ACE (Aculab User group) 2006 in Budapest/upcoming in San Francisco Jack Handy Asterisk Asterisk Business edition WiFi VoIP CTIA IMS – IP... continue reading...
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New Page 1 p.MsoNormal {mso-style-parent:""; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman"; margin-left:0in; margin-right:0in; margin-top:0in} --> It seems like the million dollar home page hysteria is dying down a bit. While the page still generates a good amount of traffic with an... continue reading...
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In what may be the ultimate fine line to walk, Hollywood is entering the age of broadband technology and allowing movies to be downloaded at the same time they are available on DVD. The catch? It takes an hour to... continue reading...
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Thank you once again for reading this blog. Because of people like you TMCnet is closer than ever to its goal of one-million unique visitors in one month.In March 2006 we had 960,212 unique visitors who viewed 18,027,811 pages in... continue reading...
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I am spending some time in Miami after the VPF event. The weather is perfect today and I got some good sun, got to walk on the beach and am sipping cappuchino at the Eden Roc hotel.This is a great... continue reading...
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This morning on CNBC there was a market researcher from ACNielsen explaining that graphical banner ads don't work. Joe Kernan was interviewing the researcher and was almost ranting about how banner ads don't work. He was agreeing 100%. He says... continue reading...
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I was quoted today in the cover story of Investor's Business Daily or IBD. The title of the story is Supreme Court's eBay Patent Right Case Has Both Sides Saying Innovation At Risk. Here is an excerpt containing my quote:----"The... continue reading...
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As I spend more and more time in hotel rooms I find my laptop often wakes me up at night due to the various applications that are set to run after hours. There is the disk defragmenter, the anti-spyware program,... continue reading...
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With all the news available on the Internet I am not sure how we will be able to keep up without portal pages such as the ones mentioned in this post from Om Malik.... continue reading...
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There are 15 million blogs in China and the momentum doesn’t seem to be slowing down. Blogging software developer Six Apart has reached a partnership with Chinese blog company Bokee to localize and distribute Movable Type, Six Apart's web publishing... continue reading...
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Here is a real cool blog entry from fellow blogger Dan Rua, Managing Partner of Inflexion Partners on the future of audio searching. Audio data is voluminous and call center recordings alone present an invaluable resource – a virtual treasure-trove... continue reading...
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For years I have written about how service providers have been charging the public for a non-service. What I mean is charging for the unlisted or non-published service. I think I have been writing about the topic for eight years... continue reading...
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Here is a new service from TMCnet – News Snapshots™ that will allow you to have a single page to go to keep track of important companies and topics in communications and technology. Bill Gates even gets a page. A... continue reading...
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I was a bit harsh when I said it was game over for the LECs in a recent blog entry about content providers providing a Tivo-like service that prerecords a number of programs so as to simulate live TV. This... continue reading...
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You can learn a great deal about the VoIP and broader communications and technology markets if you just listen (or in this case read) carefully. For example this week saw the launch of a new VoIP service by the name... continue reading...
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My youngest daughter woke up a few times last night meaning of course I got a late start which translates into blogging late. I have been scanning the net for a while and here are some of the stories that... continue reading...
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I am pretty surprised by the news of Oracle entering the SIP market. 'The addition of Hot Sip's technology will allow Oracle to build on its leadership in middleware and in carrier-grade communications infrastructures,' said Thomas Kurian, senior vice president,... continue reading...
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According to this article Nokia thinks the IMS market will be huge. There are a number of reasons including the need for more revenue creation opportunities and services. Services like mobile video and fixed mobile convergence are discussed in the... continue reading...
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Rumsfeld says that terrorist groups have mastered getting media attention. The US government is well behind. Here are some direct quotes from the article:"Our enemies have skillfully adapted to fighting wars in today's media age, but ... our country has... continue reading...
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It seems that many of the predictions of the dotcom days are coming true. Online ads are a multibillion dollar industry and the industry is not slowing down. Virtually all companies sell online and all industries sell using the web... continue reading...
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The IPCC announced they will be changing their name and altering their coverage to IMS becoming the IMS Forum. Michael Khalilian and his team at the IPCC have done an amazing job for the VoIP industry. The association started as... continue reading...
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10 years after he began "serving" the online community, Ask Jeeves' iconic butler (that would be Jeeves) is being retired from the Ask.com Web site.... continue reading...
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Perhaps one of the most useful AJAX applications I have seen is the ability to have stock prices update in real-time such as this page on MarketWatch.com. This is the sort of application that differentiates itself from Web 1.0 and... continue reading...
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Russell Shaw has some great analysis on what Google could be up to. It seems logical based on his analysis that we will soon see Google competing with Microsoft Office. It would further seem that this software could indeed be... continue reading...
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If you are so connected to e-mail that you feel compelled to purchase a Blackberry and an EVDO card so you can access e-mail at all times, you really are addicted. We call Blackberries Crackberries because they are just that... continue reading...
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There is the assumption of anonymity on the Internet. When you surf alone in a room you might be inclined to think no one knows what you do or what sites you visit. To the surprise of many, there are... continue reading...
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I have noticed a huge surge in Alexa popularity on the net and it seems to be a direct result of financial sites using Alexa to determine how a company is doing via its web traffic. Furthermore the advent of... continue reading...
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I have now been asked three times in one day what the trends were from the last Internet Telephony Conference & Expo last week in Ft. Lauderdale, Fl. I would have to say that the fixed mobile convergence and IMS... continue reading...
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One of the predictions The Deal made on CNBC today is that Google will buy voice portal pioneer Tellme. This is a logical acquisition as Tellme is a very strong player in voice portals and as a bonus is profitable.... continue reading...
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TMC's Customer Interaction Solutions (CIS) Magazine has been ranking the teleservices outsourcers for more than two decades bestowing the coveted Top 50 award to these companies. Another of our business units is the Internet Telephony brand. Sometimes these two brands... continue reading...
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While driving in Florida I noticed a number of toll booths with ads from Geico. I have nothing against the company. As Warren Buffet is a fan of TMCnet, I naturally am a fan of Geico. :)My thoughts don't really... continue reading...
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If there is a single trend I have observed this week it is that VoIP is really happening. I spent a good deal of time interviewing companies exhibiting at the Internet Telephony show and they told me that the buyers... continue reading...
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I am really looking forward to meeting Ron Insana today. I have been an avid CNBC fan for years – perhaps a decade or so. I can’t wait to hear what Insana has to say. I have noticed that many... continue reading...
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The keynotes at Internet Telephony Conference & Expo keynotes kicked off today, the first day of this four-day event, with Mark Spencer of Digium/Asterisk to a huge audience. Mark started his talk by saying that his company runs VoIP on... continue reading...
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President George W. Bush is expected to nominate telecommunications lawyer Robert McDowell to fill the third Republican seat on the five-member Federal Communications Commission according to a story from Reuters. This news is crucial to the future of telecommunications because... continue reading...
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I am flying down to Ft. Laderdale for ITEXPO now and read some things worth sharing. Currently I am reading the Janary 2006 issue of Poplar Science magazine. We will see the first 4G networks in 2010 and they will... continue reading...
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If you have any doubt what the value of buying the last 1,00 pixels on Alex Tew’s Million Dollar Home Page was take a look at the Alexa graph below. The winning bidder has a website that has skyrocketed on... continue reading...
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There was a great article in BusinessWeek a while back titled Call Centers in the Rec Room focusing on how companies are beginning to recognize the problems associated with outsourcing to countries that have agents witch accents. Apparently companies are... continue reading...
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The SIP market is growing so quickly it is exciting that it defies growth projections. I wrote about SIP just today and how the standard is now so closely intertwined with VoIP, it is tough to see where one technology... continue reading...
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It is also great see that a single standard like SIP has emerged as something we can all rally around. What may have really slowed industry growth in years past was a plethora of standards that sewed more confusion in... continue reading...
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The worst thing you can do at an industry event is miss one of the most important things that are happening. At Internet Telephony Conference & Expo next week for example there is just so much happening that you will... continue reading...
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Here is the unedited Publisher's Outlook from the February 2006 issue of Internet Telephony Magazine:We live in a country that prides itself on being on the forefront of technology yet we are behind in many ways. Interestingly we seem to... continue reading...
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This past week was pretty busy with communications news and announcements. For example, AT&T made a number of headlines by providing large-scale videoconferencing in China among other accomplishments. The communications giant seems to be on fire now that SBC and... continue reading...
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I had decided not to say anything about TMCnet's Alexa ranking until we hit triple-digits. We set a few new records since our 1,151 daily record back on January 5 of this year but I wanted to keep quiet until... continue reading...
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The largest gathering of attendees for any VoIP show in the world will take place next week in Ft. Lauderdale, FL. Our attendance numbers are absolutely incredible and the list of registrants keep growing.Here is some information on the event... continue reading...
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Tom mentions Apple getting more into the phone business. The VoIPOD is a term I coined over a year ago as I figured it was a matter of time before Apple gets into the act. I am excited to see... continue reading...
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Many countries are looking for alternatives to a world where they are forced to use technology that is controlled in some way by the US government. A while back, Europeans decided to begin the launch of a multi-billion dollar GPS... continue reading...
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Here is the latest article on making money in VoIP and how to partner/resell the products and services needed to make you wealthy in the IP communications business. John McDonald will be on my panel next week at Internet Telephony... continue reading...
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Be sure to check out the Asterisk certification at Internet Telephony Conference & Expo next week. We are very proud to be expanding TMC University’s certifications into a new area. If you are interested in getting certification in open-source VoIP... continue reading...
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Here is a great article from Microsoft that points out the benefits of 64 bit computing and how aside from the potential need to recompile, there are few problems with running 32-bit applications on 64-bit computers. The OS, Windows Server... continue reading...
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I received this whitepaper from Silver Peak. I haven’t heard of the company previously and I thought this was an interesting paper and worth posting. I think VoIP quality is a hidden problem the industry needs to do a better... continue reading...
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Vonexus, an Interactive Intelligence are hosting a "New Rules of Business Communications" luncheon at Internet Telephony Conference & Expo next week.This luncheon includes a keynote from Interactive Intelligence founder, president, and CEO, Dr. Donald E. Brown, who will provide an... continue reading...
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I have always had a great deal of respect for the IDG publishing group. They do many things well and have been a consistent and steady player in technology magazine publishing. InfoWorld was always one of my favorite magazines as... continue reading...
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I had a discussion with my marketing department today. They are about to let the world know that there are still unbelievable deals on airlines and hotels to go to Florida for the Internet Telephony Show next week in Fort... continue reading...
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The television networks are really taking a beating due to the advent of TiVo and other DVR companies. In addition they face increasing competition from video games and the web. They are fighting back in a few ways such as... continue reading...
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Recently someone told me that Alexa was spyware. I asked them why they said this and they responded that this is what they heard from a friend. I directed them to the Alexa toolbar and they got a better idea... continue reading...
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At 2:30 am this morning both daughters woke up. Nicole was hungry – she is 7 months so I was feeding her while my wife was taking care of our older daughter. So while I am feeding Nicole I get... continue reading...
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I got this release today about the last thousand pixels on the milliondollarhomepage being purchased. Amazingly I wrote about the wild fluctuations on the downside as a part of this auction. Now the auction which I witnessed with my own... continue reading...
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Hunter Newby has done a great job on his VoIP peering column in Internet Telephony Magazine. The article is so good I want to make sure you take a look at some of it. Be sure to keep reading Internet... continue reading...
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Internet Telephony Conference & Expo Mashup AnnouncedToday, Technology Marketing Corporation (TMC) the company that produces Internet Telephony Conference & Expo (ITEXPO) announced it has produced a mashup of its domestic attendees signed up for the conference in order to graphically... continue reading...
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Check it out, NexTone has a blog. Why is this important? It just shows the trend towards everyone having a blog. In a world where technology changes so rapidly, tech companies really all need a blog. This outlet allows them... continue reading...
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I have been working here at the Ft. Lauderdale airport for over an hour and am impressed with the large amount of seating space, the abundance of electrical outlets and the fast and free WiFi. The WiFi here has been... continue reading...
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Today Erik Lagerway referenced the VoIP Silos article that Om Malik wrote a while back. I agree 100% as well. Perhaps VoIP peering will allow carriers to interconnect more easily. But just as importantly we need to keep in mind... continue reading...
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I thought I would pass this security alert on. Seems like a lot of security problems this past few weeks. I am looking forward to more secure operating systems/software in the future.--------------------- National Cyber Alert System Technical Cyber Security Alert... continue reading...
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Here is an informational e-mail we are about to send out. I think it is blogworthy because so many people have been e-mailing me with questions answered by this e-mail. The energy level in the VoIP space is incredible and... continue reading...
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How to make money in VoIP is perhaps the most often asked question in the business. The market is exploding with growth but not everyone knows how to generate an income from such a fast growing market. What are the... continue reading...
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Like any good computer Samaritan I do all I can to avoid having my computer taken over and used in denial of service attack or to send volumes of spam messages on behalf of those malicious people who benefit from... continue reading...
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The founder of Trumping Alex sent me an e-mail today requesting I visit his site that is committed to carrying on the pixel ad tradition of making at least one college kid a millionaire.The differentiator of this pixel ad site... continue reading...
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I sent this e-mail to the TMC team today and thought we have so many more people coming to TMCnet now that many of my newer readers may not be familiar with this news. We are obviously very proud to... continue reading...
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Rumors of Google or someone else acquiring Monster have generated a gain in Monster’s stock price of 80% since May of last year. Does Google need Monster? In my opinion they will benefit from such an acquisition as it allows... continue reading...
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NASA has just recently announced that they have communicated bidirectionally from a an earthbound space station with a spacecraft using a laser. More amazingly the laser communication was 25 million miles away! As opposed to radio waves, lasers can pack... continue reading...
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I am not sure if my eyes are deceiving me but it seems the bid price for the last 1,000 pixels of the Milliondollarhomepage are now at about $700,000! That is not a typo mind you. The actual number is... continue reading...
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I just sent this e-mail to my fellow TMC team members and just had to share it with everyone as I am so happy with the news:-----------------------From: Rich Tehrani Sent: Thursday, January 05, 2006 3:14 PMTo: All TMC Team Members;Subject:... continue reading...
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Google VideoWith all the talk of Google taking on Microsoft, what may be overlooked is a slew of other companies who will lose large amounts of share to the company best known for sifting through the world’s information and categorizing... continue reading...
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I received this article recently from Lucent. It is an article about Lucent services but it nevertheless is worthy of reading as it details some next generation services we will be seeing service providers deploy in the future. For example... continue reading...
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TMCnet: reached 9,945,852 million page views in December 2005 according to WebTrends. This is an all-time high for our site. A page view is basically as the name implies a single page being viewed. So if a person comes to... continue reading...
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The first issue of SIP Magazine will contain my Publisher’s Outlook which in turn will consist of a brief interview with Anjali Gupta, Corporate Marketing, Flextronics Software Systems as well as other SIP thought leaders. Here is the interview with Gupta:1.... continue reading...
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Netcentrex has been doing a great job growing and their penetration in VoIP and triple-play solutions has increased nicely over the years. They now have a new CEO.David Michaud has been appointed new CEO with responsibility for the Americas market.... continue reading...
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I just got word that people from over 68 countries will be attending Internet Telephony Conference & Expo. VoIP growth is really taking off and this is such a worldwide phenomenon that I am not surprised to see such large... continue reading...
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I still can’t stop thinking about how many people in the year 2002 when the telecom market was in a perilous time told me that service providers all buy Lucent. Sure they will trial anything and everything else but when... continue reading...
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Everyone who is anyone is after Milliondollarhomepage. Especially after the news got out about the last few pixels being auctioned off for over $20,000. What I find fascinating is how many pitches I have seen on my blog and on... continue reading...
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I got quoted in quite a few newspapers and magazines recently regarding the RTI vs. Google case. More recently I noticed press in ITWorldCanada and Techworld.Rich Tehrani, VoIP industry watcher and president of Technology Marketing, has written about RTI in... continue reading...
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You know when I signed up for this job, no one ever said there was going to be so much patent news to cover. Yesterday I wrote about Google vs. RTI and also Yahoo! vs. Forgent Networks. Now there is... continue reading...
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I recently wrote about Milliondollarhomepage and the fact that they are getting lots of publicity lately. Now low and behold they are auctioning off their last few pixels. Yes you too can become a part of the future and the... continue reading...
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I found a great site that discusses computer and related technology patents. The site is called Peter Zura's Two-Seventy-One Patent Blog. Peter describes 2005 as the year of the patent troll. Here is an excerpt from his post titled 2005:... continue reading...
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Here's what Ferris Research thinks will be the main projects/issues that messaging managers will be concerned with in 2006. They are in rough order of priority for the typical organization. Ferris Research is an analyst firm specializing in messaging and... continue reading...
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The famous NTP vs. RIM blackberry case really brought the US patent system into the public spotlight. It seems the Rates Technology vs. Google patent suits weren't as shocking because we already became familiar with cases like NTP and Blackberry.Now... continue reading...
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Thanks to TechDirt I decided to poke around in the actual RTI Patents that have caused the web outcry since RTI sued Google. Jerry Weinberger the man behind RTI patented least cost routing back in the late 1970s and this... continue reading...
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Tom Keating finally got around to making his Top VoIP predictions for 2006. That’s Tom for you… Always waiting till the last second :-)They aren’t all VoIP related so let’s just call them predictions. He also went back to last... continue reading...
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I am getting more and more comments about my prediction that 2006 will be the year of VoIP peering. There is just more more day in 2005 after all. That is why I am so excited that CableLabs recently reported... continue reading...
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Alex Tew the founder of Milliondollarhomepage.com is getting job offers because many companies are impressed with his novel idea to make money online via the selling of pixel ads. The news of his job offers has spiked even more interest... continue reading...
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The mainstream press will break this news tomorrow. I wonder if a 5 billion dollar lawsuit will lower the search giant's stock. This is obviously a huge amount and probably explains why Google would rather fight RTI instead of paying.... continue reading...
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My blog entry on Rates Technology has been getting a great deal of traction. As you may recall the company is suing Google over the VoIP portion of its Google Talk program. I noticed Playfuls.com a site out of Romania... continue reading...
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Thank you readers of my blog as well as those who read TMC’s print and online offerings for making ITEXPO in Ft. Lauderdale, Florida such a success so far. It is much appreciated. Please have a Happy New Year and... continue reading...
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The SEO/SEM Journal was nice enough to publish an article by me today on the patent infringement lawsuit between Rates Technology Inc. and Google. There is the potential that if Google loses this case they will not be allowed to... continue reading...
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Microsoft Co. Ltd., SOFTBANK BB Corp., and JAPAN TELECOM CO. LTD., announced that they are developing a security-enhanced, integrated communications service that combines VoIP, e-mail, Internet access, groupware, presence, instant messaging and desktop services with network infrastructure, and that they... continue reading...
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Many months back I wrote an article on Rates Technology Inc.– A company with a patent portfolio currently being used to persuade VoIP equipment and service vendors to pay a fee in exchange for protection from a patent infringement lawsuit.... continue reading...
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Is France becoming the most tech savvy country of the west? Perhaps not but France’s lower house has agreed to legalize peer-to-peer file sharing. In a surprise decision, just 2 out of 58 votes decided the outcome.The measure, introduced as... continue reading...
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If you commute into New York this week you are likely doing lots of walking. In fact commute is a word you really shouldn't use as you are going to be more walking than anything else. The transit strike has... continue reading...
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Please please please reserve your room at Internet Telephony Conference & Expo immediately if you plan on coming down to the show. The show hotel is about to be sold out as are all the other hotels in the area.... continue reading...
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Today TMC announced an information technology portal. We have been working on this site for months and it is expected to improve even more over time. To access the site just go to tmcnet.com/it. Please send me your comments on... continue reading...
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There is just something about blogs that make people loosen up and admit to things they may never say verbally. I don’t understand it actually. There is a certain anonymity to blogging. I now write for four print magazines, Internet... continue reading...
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I don’t laugh out loud too often when reading technology blogs but this entry about controlling your kid’s video game usage is an exception. Thanks Tom!... continue reading...
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Google will buy a 5% stake in AOL the two companies will work more closely together as follows:AOL● Gets to sell Google search ads adding to the portfolio of advertising offerings the media giant has to sell● Will make their... continue reading...
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I am looking forward to hearing Tom Ridge’s comments at the upcoming Internet Telephony Conference & Expo this month in Ft. Lauderdale Florida (January 24–27). Secretary Ridge will present his thoughts on a number of issues ranging from security to... continue reading...
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Reprinted from the January 2006 issue of Internet Telephony Magazine.In our company’s insider parlance, an opportunity is often a euphemism for a “problem.” This makes for some interesting turns of phrase when things go wrong and my colleagues approach me... continue reading...
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Reprinted from the January 2006 issue of Internet Telephony Magazine.Here are some predictions for the future of VoIP:Two Tiered InternetThe FCC will continue to make life difficult for VoIP providers. In addition they will side with the LECs on a... continue reading...
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Reprinted from the January 2006 issue of Internet Telephony Magazine.Last year in response to many requests I started a Top 10 investments list in which I outlined some of the best investments for 2005. Here is an update on last... continue reading...
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I just had a chance to speak with Ron Insana today and am very impressed with him. He really knows his stuff. If you aren’t aware, Mr. Insana is an anchor for CNBC and is one of the most well-known... continue reading...
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Will Nortel help make the dream of one laptop per child a reality? Apparently so:Nortel is a member of the "One Laptop per Child" (OLPC) initiative, a non-profit organization, which was formed earlier this year by Nicholas Negroponte and other... continue reading...
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I originally wrote about spear phishing this past summer. In case you missed it these attacks are more targeted and designed to look like they are coming from a trustworthy source such as someone in your enterprise. It seems people... continue reading...
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Is it possible that US patent law will soon change? According to this article it just may. Patent cases can cost computer companies up to $500 per year as the potential rewards are just so great. If a company is... continue reading...
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This article in the Toronto Star details continued credibility problems with Wikipedia and cites egos and people’s need to rewrite history to their liking as reasons the online encyclopedia is seriously flawed. Excerpt:These questions reportedly prompted the business editor of... continue reading...
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Does Google care that just about any and every software company is gunning to take them out? Nahh! If Microsoft hasn’t mad e a dent and Yahoo! And Amazon aren’t really hurting you much either then what do you have... continue reading...
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For better or for worse Google is substituting as long-term memory for many people. Think of it as your brain’s hard disk. USA Today Story.... continue reading...
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One has to wonder if it is payback time for Microsoft. The company has been a ruthless competitor over the years and has routinely wiped out companies with successful business models. There are countless software vendors from Quarterdeck to Borland... continue reading...
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The more and more frequently Microsoft sends patches and security updates the more difficult it becomes to be productive. I have multiple computers at work and at home and help manage many computers for friends and family members. Lately I... continue reading...
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Something tells me Tracey who received a personal letter from Warren Buffet will not be receiving one from Richard Branson soon. Sure she may get a prerecorded phone call but no, not a letter complimenting her on an article. Well... continue reading...
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Now I don’t want to take too much credit here but TMC is probably where it is today in part because of the Commodore 64. In 1982 a computer consultant dropped a computer system into TMC but didn’t program it.... continue reading...
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A few people ruin it for others. This is always the case in life. I think about this all the time. For example, the massive security increases in airports, spam, viruses, etc. In all these cases a small percentage of... continue reading...
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The biggest change we see here at TMC due to the Lenovo acquisition of the IBM Computer Division is that ThinkPads sent for repair now go to China and back. This has the unfortunate side effect in our case of... continue reading...
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The worst case scenario for RIM and NTP is for RIM to lose business as NTP is incented to see as many Blackberries as possible sold. Why? Because of course NTP gets a cut of all future Blackberry sales. Or... continue reading...
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Here is an overview of the state of US cybersecurity. I am pretty surprised and how many alleged state-sponsored attacks there are. Articles like this make you realize that security on the Internet will only grow in importance over time.... continue reading...
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OK, I seem to have chosen the coldest time of the year to come to Colorado. I have been here for a few days. When I arrived there were hurricane force winds of up to 95 miles per hour. A... continue reading...
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US Air responded to customer complaints by continuing to support the power ports on their Airbus planes allowing laptop users to continue working, long after their batteries have died. I am seeing more and more laptops at hotel restaurants, in... continue reading...
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I use this term a lot. Perhaps too much. I saw it today in an article on TMCnet referring to Google as a paradigm changing company. Amazingly many of the things Google is doing now, investors agreed would happen in... continue reading...
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An interesting take on hard disk wars and market research.... continue reading...
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If you are interested in Web 2.0 topics check out Pete Cashmore’s Mashable blog. It is well written and gives a great overview what you need to know about next-gen Internet products, services and especially ideas.... continue reading...
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If I was ever forced to retire and do something new with my life I might just choose a profession where I could help people protect themselves from electromagnetic fields. I would then do my best to stay out of... continue reading...
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Yes indeed Blackberry is up to their neck in, well you know. Their service is in jeopardy of being shut down in the US but few analysts think this will happen. They could be forced to spend a billion dollars... continue reading...
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Here are a few predictions Gartner makes for the future. Gartner’s pretty well-respected and their predictions carry a great deal of weight. My biggest concern is the point that is made in the report suggesting that companies are spending more... continue reading...
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I stopped in the Apple store yesterday and was amazed at how many iPod Nanos they are selling. For the record I was in the Westchester Mall located in White Plains, New York and was tasked with buying a nano... continue reading...
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The big FCC news today is a Wall Street Journal story reporting that the commission will soon suggest that cable companies offer their channels individually. A recent FCC report says that consumers could save money if they have the ability... continue reading...
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Two months ago, on September 26, 2005 I wrote an article titled VoIP Killed the PBX Star. This article received a tremendous amount of traffic and from what I am told was posted on quite a few PBX vendor intranets... continue reading...
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You may have seen an Intel WiFi demo area at an airport or in some major metropolitan areas. Microsoft too has set up these areas for people to come and use WiFi while simultaneously learning about the company's products and... continue reading...
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First of all to everyone in the world, Happy Thanksgiving!!!!Even if you don't celebrate, have some turkey -- it is good for you. Lots of tryptophan and as a bonus it is low in fat and calories and high in... continue reading...
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I expect the entire cable industry to adopt VoIP peering soon. Take a look at this VoIP Peering RFI from CableLabs. I imagine that I could be right on with my prediction of 2006 being the year of VoIP peering.... continue reading...
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Just when you thought it was safe to compute, hackers are beginning to exploit vulnerabilities in PC-based programs instead of server based software and operating systems. Full story.... continue reading...
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The concept is fascinating but if I have to choose between pixel-based ads being a fad or a trend I would have to say fad. I just checked out PixelBay.org, one of the companies in this space and was fascinated... continue reading...
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Here is a great recap of the court case between RIM and NTP. It may be important for you to read if you or anyone in your company relies on Blackberry service. If things continue to go against RIM, expect... continue reading...
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Will the New York Times ever go offline or will Google and Amazon merge? Here is an interesting video focusing on some past history as well as the future of computing and media. It is about eight minutes long and... continue reading...
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I have learned a valuable lesson as of late. Perhaps the most fragile component in a laptop -- while it is off anyway is the screen backlight. The way I know this of course is because I have recently killed... continue reading...
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For some reason when I learned of this website I thought of MC Hammer and Too Legit 2 Quit (Hey Hey) but LooksTooGoodToBeTrue is a real honest-to goodness site that is worth visiting before you get a computer for the... continue reading...
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A lawyer friend of mine detailed a court case he was involved in years ago involving ownership of gas lines criss-crossing the country. He explained how complicated the gas infrastructure of the country is and told me charts of these... continue reading...
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I have always thought the amazing thing about p2p networks is the inability for them to be shut down as users connect with each other without the need for a centralized host. This week Grokster, the parent corporation who makes... continue reading...
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Here are Aswath’s comments on the whole SBC/Ed Whitacre debacle. If you understand cricket you will enjoy this post immensely. If not you may learn a thing or two about cricket.It is my sincere hope that regulators are reading what... continue reading...
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Challenge-response technology has been around for awhile and it is one solution to block spam. I sent an e-mail to someone yesterday in response to a press release they sent me. In response I received a challenge e-mail. This e-mail... continue reading...
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To all you PR people out there I could use your assistance. I understand CMP announced layoffs this week. If you know any great reporters who understand technology please forward them my way. TMC is still in rapid growth mode... continue reading...
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My favorite iPod at the moment is the nano. I just think the form factor is amazing. I don't have one yet. I am too busy blogging and enjoying putting on conferences to get one. So I figured I would... continue reading...
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The smartest thing Microsoft can do to combat Google is to come up with ways to quickly get as much Office application performance into a suite of web-based services users will love. Google has just hinted at encroaching on Microsoft’s... continue reading...
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After the tremendous success of ITEXPO this past week, TMC is on a roll and VoIP 2.0 has definitely started to arrive. Of course I don’t think we are 100% there yet but we are at the start. I am... continue reading...
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I just saw Earthlink’s statement about applauding the FCC’s decision to require SBC/Verizon to offer stand-alone or naked DSL service. The statement is entitled “Victory For VoIP.” The full statement is as follows:"We applaud today's Federal Communications Commission decision that... continue reading...
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Calysto Communications and Public Relations is a PR company that has perhaps the most customers in the VoIP space and they have a great team of PR people. Their clients are certainly almost all on the telecom "A" list. Since... continue reading...
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Calysto Communications and Public Relations is a PR company that has perhaps the most customers in the VoIP space and they have a great team of PR people. Their clients are certainly almost all on the telecom "A" list. Since... continue reading...
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Here is the text of Commissioner Susan Kennedy’s speech at Internet Telephony Conference & Expo from last week in Los Angeles. She did an outstanding job and had the audience laughing at 8:00 am. This is no easy feat and... continue reading...
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TMC is very proud to have launched the world's most authoritative site on IP Communications. IPCommunications.com is the place to check for information on next-generation communications. From development trends to enterprise articles to information on IMS, VoIP, video and SIP...... continue reading...
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No one is safe from Microsoft and we already know that Apple is included. That is why Steve Jobs can rest a bit easier now that Microsoft will not force manufacturers to not snub competing multimedia applications.... continue reading...
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A real problem for many users is Blackberry thumb the equivalent perhaps of carpal tunnel syndrome for those of us using mobile devices extensively. I know people who write long articles on handheld devices so the fact that this problem... continue reading...
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There are some interesting comments on India Vs. China on this blog entry.... continue reading...
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I am involved with a webinar today _ I will be one of the speakers. The seminar is very interesting as it discusses how SOA, contact centers and multichannel integration all come together.The company who is co-presenting the webinar with... continue reading...
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Google is now the arbiter of national borders. Generally it has just been an awful press day for Google considering the book scanning lawsuit and the Gmail lawsuit. Three stories in a row that aren’t positive. I am not sure... continue reading...
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Well not really. I have to work on those headlines. They can be so dramatic sometimes. Perhaps my recent reading of supermarket tabloids has negatively influenced me. Those tabloids can be so full of fluff. Of course the British tabloids... continue reading...
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I am keynoting the Excel Switching user conference tomorrow and am headed up to Boston now. I will be focusing on the future of VoIP. I am really looking forward to this presentation. I haven't been able to find a... continue reading...
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In 1995-2000 the industry was convinced that unified messaging was going to immediately sweep the corporate desktop. The whole idea of uniting fax, voicemail and e-mail together made too much sense to not happen quickly. Sometimes logic and what you... continue reading...
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Your laser printer may betray you according to this article. Apparently unique codes are embedded on pages from laser printers allowing the source of a document to be discerned at a later time. This concept has legitimate security uses such... continue reading...
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I blogged about SonyEricsson this weekend and today they announced their net profit rose 6 percent in the third quarter. Funny thing is that this article points out that the company is the sixth largest mobile-phone maker. At some point... continue reading...
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I have been complaining about how terrible Verizon Wireless phones are for a long time. And they really do stink. GSM phones are far superior. Of course I am referring to the selection and features of GSM phones not the... continue reading...
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During the birth of any technology that replaces people with automation there is a high level of frustration until the technology gets to a level where it is ready to be accepted by the majority of consumers.When the first ATM... continue reading...
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There are a number of very upset government officials around the world. Google Earth is providing sensitive information about government buildings and even presidential facilities. As Google sees it the information is readily available already. They are just organizing things... continue reading...
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The mentality I see more and more of from product designers is that they don’t need to design bullet-proof products as long as they can be rebooted. Is it the complexity of today’s devices that make it necessary for cell... continue reading...
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My Mini-Microsoft blog entry has become a mini-mini-Microsoft blog. Thanks in part to a long-time employee of the company who recently posted a lengthy comment about the woes he sees in the corporation. He/She blames much of the company’s troubles... continue reading...
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Productivity is so important to companies everywhere and in my opinion we may be on the verge of seeing it skyrocket? How you ask? Rich, is there some new VoIP gadget that I will see at ITEXPO in a week... continue reading...
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Imagine how much cheaper computer prices would be if there wasn’t rampant price fixing in the DRAM memory markets! Excerpt:Samsung Electronics Co. and its U.S. subsidiary Samsung Semiconductor Inc. have agreed to plead guilty and pay a $300 million fine... continue reading...
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OK. I respect Tom Keating’s technology acumen a great deal. He is probably one of the smartest and most knowledgeable in the space. So when Tom tells me how good Firefox is and how well it works for him. What... continue reading...
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I heard a TV commercial this morning for Microsoft LiveMeeting where the ad said now you can conference others using voice over IP. Now I am not sure if that is what was said exactly but the ad definitely said... continue reading...
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eBay is on an acquisition spree lately and one wonders if this is the result of their core market of auctioning products slowing. It is also possible the company has identified other exciting areas on the Internet and now that... continue reading...
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VoX Communications is doing very well in the wholesale VoIP market. I think the dual strategy of wholesale/retail is very smart. Disclaimer: I’m a shareholder of eLEC. Still the combination of wholesale and retail means you can make more money... continue reading...
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Off to Comptel. Here is some early morning news from the show:Wholesale Carrier ETN Singapore Selects sentitO ONX System 3 to Deliver Voice Over Broadband ServicessentitO ONX System 3 Key Element of ETN’s IP Migration Strategy and Service Expansion for... continue reading...
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REI Communications is getting serious about triple-play as they are going to use Pannaway Technologies to deliver the service in Central Florida. 200,000 residents will have access to the service. REI Communications CEO Karl Burgess says one of the reasons... continue reading...
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Perhaps the most exciting news in VoIP yesterday was the little-covered announcement of Qualcomm supporting the Philips electronics WLAN module meaning the marriage of WiFi and cellular is coming. The integrated system will connect to WLAN networks as well as... continue reading...
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I agree with this report that IPTV is the future. Furthermore that Internet delivery companies such as Yahoo! like organization are more of a threat to established players than the telecom companies. The scary thing is if cable and phone... continue reading...
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Last night I arrived at my house just before sundown and witnessed two male deer having a sparring match 15 feet from my front door. They weren’t fully grown males – it seemed like they were adolescents and their antlers... continue reading...
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If broadband over power line technology takes off, the world will be a much better place., Sure the technology works in trials but there have got to be a hundred variables making this a difficult concept to pull off on... continue reading...
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I have been using the Plantronics Voyager 510S for over a month. I have used the headset every day and night during this time. I wanted to put it through its paces before writing about it. The precise product I... continue reading...
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If there is one thing you must credit Google with it is building momentum. The company is in the news virtually every day with a new announcement or another. Not all the news is good as there has been an... continue reading...
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Here is a photo of a company called DriveSavers helping to save hard disks from the floods in Katrina’s aftermath. No word on whether this drive was saved or not. I can imagine after Katrina that there are tens of... continue reading...
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Adventures of a Superhero BloggerWow! If you want to keep up to date in the inner workings of the Microsoft machine check out Mini Microsoft a blog maintained by an employee that has become the virtual water cooler for all... continue reading...
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I was pessimistic about the Lenovo acquisition of IBM’s computing division but have recently changed my mind and for the moment am very impressed by the pace of innovation at Lenovo.Perhaps IBM bureaucracy was slowing the company down over the... continue reading...
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Tom, I have to disagree with your point about Google buying Technorati. Although there are compelling reasons for Google to do this they can do everything Technorati does and more with a few days of programming. After all legend has... continue reading...
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If you ever get to Newark Airport you can find workstations in Terminal C at gate 101. There may be more of these workstations with the airport – I just stopped at the first ones I saw. These workstations are... continue reading...
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USA Today does a really good job with their technology stories. They really understand what is happening in telecom and other areas of technology and their reporters deserve a lot of credit. I recently added USA Today to my RSS... continue reading...
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I was a bit surprised to learn from this story that a journalist in China was sentenced to jail for ten years after Chinese authorities requested a personal e-mail from Yahoo!. The e-mail was produced and subsequently handed over to... continue reading...
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I am not sure whether to be impressed or horrified by the alleged actions of Microsoft execs Steve Ballmer and Bill Gates. On the one hand you must admire their desire to win but on the other, is throwing chairs... continue reading...
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In my blog entry on Rates Technology Inc I mentioned Alcatel as in default. Specifically:After it became impossible to get them covered, RTI recently filed suit for willful patent infringement against Centrepoint Technologies, Inc. for much less money than Mitel... continue reading...
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I have been hearing more and more rumblings in the VoIP industry regarding Jerry Weinberger of Rates Technology Inc. (RTI). I don't get too many people coming to me about patent issues so when I heard about this company, I... continue reading...
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In the last few days TMC has made some amazing announcements regarding our publications. The first bit of news is that our print publications are going digital, meaning they will be available via PDF. Instead of having to wait 2... continue reading...
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