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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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What I Read Over the Weekend

June 23, 2014

This could have been a good case study article if it had been more specific. Instead it is full of vague assumptions. Not helpful at all.

AT&T is adding cities in NC to its U-Verse with GigaPower.

TBI Adds Voxox, MicroCorp Adds Alteva

June 20, 2014

I have written before about how crowded the Hosted Voice sector is. Apparently, that was a signal for master agencies to add more VoIP players.

Voxox signed up with TBI, who recently signed 8x8 to an extensive portfolio of service providers with VoIP offerings - like West IP, Cbeyond, CenturyLink and XO. I'm not sure how many VoIP players signed with TBI, but my guess would be 20.

Marketing is...

June 18, 2014

Schizoid Tails of the ILEC

June 17, 2014

Sitting in the belly of the beast today as I listen to AT&T talk about DSL, U-Verse, ASE (switched Ethernet), LTE and other products. It's interesting to hear AT&T talk about the $21 Billion that they spent on the network in 2013 and the same amount for 2014. (It isn't all wireless CAPEX; it is also wireless network CAPEX and spectrum acquisition costs.) But this weekm the Ma Bell PR machine said, "AT&T Wants to Replace DSL with Wireless in TDM-to-IP Transition Trials" [telecompetitor] Why would Ma Bell dump more capital into a network that they are going to transition?

They may spend on U-Verse like they did in Connecticut before selling off SNET.

Why Marketing Matters

June 15, 2014

Wed. morning at the FISPA event in Atlanta I will be presenting on Why Marketing Matters, followed closely by a Q&A session with Bullseye Telecom's Tim Basa on Sales & Marketing.

You can see the slides HERE. The main point: today marketing is everything. It is internal and external communication.

Technology Channel Association Changes Taking Place

June 13, 2014

The TCA (Technology Channel Association), a non-profit trade association for channel partners that I helped found in 2008, has made a few announcements.

TCA President Jeff Ponts writes, "We have expanded our relationship with Cloud Partners, and have signed strategic relationships with CompTIA, and the Baptie Group to meet our goals." The main goal of TCA is education of the channel - all segments of the channel.

"The cornerstone of the TCA has always been the Certified Telecom Professional (CTP) exam. It was rolled out in 2010 and is now on its third revision to meet our industry's expanding role in supporting our members.

TelePartner Training

June 12, 2014

The Load on Cable

June 12, 2014

Yesterday, I wrote about how if your Netflix is buffering on your broadband connection, then how can you expect VoIP to work. I wanted to add to that post because I don't think that telecom salespeople (or channel partners) are doing a good job explaining two things to prospects: (1) the difference between dedicated Internet access and broadband; and (2) how vital Internet is to a business today.

Your business probably relies on some research online, right? We don't go to a library or have too many reference books or get the daily newspaper or monthly trade journal, so the news and info come from the web.

Netflix is Insight into VoIP Quality

June 11, 2014

Netflix has an ISP rating to let consumers know how ISPs are doing delivering Netflix streaming video. Netflix is involved in a fight for the last mile with the largest ISPs in the US, especially Comcast and Verizon FiOS.

When your Netflix video buffers and buffers, some people call their ISP who has them do a speed test. Big deal.

Looking Beyond the Quarter (or the Month)

June 10, 2014

Great thought this morning from Nicholas Bate:

Clear objectives for the quarter-rewarded by bonuses/or not-do tend to get individuals to focus on the quarter. But what's getting them to give attention to the longer term, the neglect of which has been the demise of all once robust, thriving and great firms?

Yesterday, Hugh MacLeod took a shot at high quota as a de-motivator. "when it comes to leading a team, you have to set achievable goals. Build your momentum.

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