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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

API of the Week: BetterWorks Boosts Business Performance

As digital transformation continues to gain traction, companies are looking for the competitive edge only achievable by integrating leading edge software solutions...

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Change: Musical Chairs

This has to be the busiest year ever for musical chairs. People are company hopping like crazy. And companies have been...

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Voice Revenue Decline - Scary or Under Control?

In March, Chetan Sharma released a 2015 US Mobile Market update report.  There are many interesting points in this report, but one thing...

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Tech Culture Awards Status

One of the most exciting projects we’ve been working on here at TMC is our Tech Culture Awards… This award program...

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Brexit Could be Yuuuge for China

A freer people are a happier people In the past eight years world history has changed in an unprecedented way. Just this...

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Bitcoin, Blockchain and FinTech to the Brexit Rescue

The One Industry Unaffected by Brexit is RansomwareIt’s undeniable that there is a chance that after seeing Britain leave the EU that...

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The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more...

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Is the PBX Dead?

June 9, 2015

"Global enterprise PBX revenue fell 6 percent in the first quarter of 2015 (1Q15) from a year ago, according to the IHSInfoneticsEnterprise Unified Communications and Voice Equipment report from IHS," according to IHS press.

Worldwide PBX revenue (TDM, hybrid and pure IP) totaled $1.6 billion in 1Q15. And PBX line shipments were up 3% in 1Q15 from 1Q14. Yet there is a headline of SMB: Is the PBX Dead?

Merger Noise in June

June 9, 2015

BroadSoft gobbled up mPortal, which "designs and develops customer experiences across mobile, web and other connected devices." [Marketing noise for app and portal.] It turns out that BroadSoft Design is actually mPortal. It has something to do with BroadSoft's UC-One.

The IOCs and RLECs are in the midst of a tempest due to USF Reform and other legislative changes taking place. A consortium of (unnamed) Independent telcos bought Codero.

The Trend Toward Global Expansion

June 9, 2015

We are seeing an interesting trend. The ILECs are going global. AT&T, Verizon and CenturyLink are looking to other global markets to make up for a decline in revenue in the US.

AT&T made acquisitions in cellular in LATAM.

Factors in Channel Program Success and Sales

June 4, 2015

If your channel program is white-label or is dependent on MSPs and other channel partners, let us take a look at the economics for a moment.

First, white-label gets some up-front money for customization. But then there is this lag while the white-label partner (hence called WLP) works out the kinks in pricing and deployment; puts billing and workflow in place; trains salespeople and internal folks; orders CPE then tests CPE; trains tech folks for support, implementation, configuration; then launches the product. Sales trickle in (maybe) 90 days later.

3 Cable Stories That Are Good Reads

June 2, 2015

As I wrote previously, our industry hasn't really applied the technology that we push on our customers. Don't you ever wonder Why Your Cable Company Doesn't Always Know If Your New Address Gets Service?

One reason is simple data logic. "That database suffers from the classic, timeless data-management problem of "garbage-in, garbage-out" -- they can't give accurate info if they don't get it to begin with.

What Happened to e-Sig?

June 2, 2015

5 Things You Might Want to Read

June 2, 2015

My feed has produced some good reading recently. Here are 5 you might like.

5. Is your cloud provider HIPAA compliant? An 11 point checklist via GCN.

Phone Companies, Channel and Other News

May 29, 2015

Considering my client has been waiting 2 months to port DIDs from an AT&T PRI to Birch POTS lines, no kidding AT&T is not a Phone Company any more! Plus I have other clients that AT&T is calling to tell them to get off the copper. Move to fiber. The company only has one T1 technician for large areas (covering 5-6 central offices).

A Brief About ANPI

May 29, 2015

ANPI is a telecom company privately held by 140 RLECs (rural local exchange carriers also called IOCs, independent operating carriers). I spoke with Mike Cromwell, ANPI Chief Sales Officer, earlier this week to get the background on ANPI and the CEO change.

This was a recent announcement: "The Board of Directors of ANPI Holding, Inc. and the Board of Directors of ANZ Communications, LLC regretfully announce that David Lewis has resigned as President of ANPI Holding, Inc. and CEO of ANZ Communications, LLC." This came a few months after other departures, including CMO David Byrd. Cromwell explained that for Lewis it was time to move on. After all, "Mr. Lewis was the founding CEO of ANPI, and has led the organization through a tremendous evolution over the last 19 years."

Edgewater-Metaswitch UC Study

May 29, 2015

I was on the Edgewater webinar yesterday where John Macario was presenting the Edgewater Hosted PBX/UC study data. Edgewater surveyed 1250 businesses about PBX, HPBX and UC. The data was good.

Metaswitch's Chris Carabello also presented.

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