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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

YipTV Offers Free Trials for International TV

The news of OTT video growth hasn’t abated – Netflix continues to impress with earnings, Verizon reportedly has a new millennial-aimed OTT...

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IPX Can Enable Revenue Innovation for Voice Wholesalers--Part I

When I attended International Telecoms Week (ITW) back in May, I wrote about how voice wholesalers are looking to expand their...

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Expect Cloud UC Player BroadVoice to Acquire and More Inside Scoop

BroadVoice begins to construct new headquartersBroadVoice has been having a great deal of success lately – they’re moving to a new HQ,...

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How The Marketing Behind U.S. Presidential Campaigns Works

While social media has become a big factor in political donations in the last decade or so, its worth pointing out a...

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Why Broadband May Not Be The Answer

This is a look at a typical Internet Minute: And that is the consumer stuff filled with social and real time...

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The Move to Software-based Telecom Infrastructure (NFV) is On

About a month ago Erik Linask, Group Editorial Director at TMC, asked me for my thoughts on network functions virtualization (NFV)—you can...

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Cogent Communications Multi-National ISP Success Story

Cogent Communications was founded by David Schafer in 1999, the same year as my first IP communications company Super Technologies, Inc. But,...

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Mobile Phones are Hyperlinks

April 21, 2015

At SXSW, Biz Stone of twitter founding fame, made a comment "Mobile phones are hyperlinks of humanity." Hugh MacLeod expounded on that mobile phones are the new window to the hyper-connected world.

It is funny I read that today as the digital landscape is about to change. Google is changing its search algorithm for mobile. Sites get a higher ranking for being mobile ready.

Commissions by Common Core Math

April 20, 2015

I listened to a presentation recently that suggested that new telecom agencies are not opening up (or at least not faster than closings and mergers). I was skeptical until this weekend when I was doing referral checks.

One MPLS network is worth a lot more than 3 x 10MB DIA sites. When companies talk about moving up to mid-market, it is primarily that the size of the deal will make it worthwhile.

Why Aren't You My Customer?

April 17, 2015

COMPTEL had a sales training session for attendees with Stephen Schiffman. Schiffman has written 50+ books in his 35 year career and was the primary trainer for both Nextel and Sprint.

The big take away is the question: Why aren't you my customer? It is an important question.

I Just Don't See Nokia Pulling This Off

April 15, 2015

Nokia is buying Lucent for $16.5 billion. Rajeev Suri, current Nokia president and CEO, says, ""Together, Alcatel-Lucent and Nokia intend to lead in next-generation network technology and services, with the scope to create seamless connectivity for people and things wherever they are. Our innovation capability will be extraordinary, bringing together the R&D engine of Nokia with that of Alcatel-Lucent and its iconic Bell Labs. We will continue to combine this strength with the highly efficient, lean operations needed to compete on a global scale." What R&D engine? VDSL2?

The Race to Gigabit is About Business

April 15, 2015

The cable companies racing to Gigabit networks isn't about delivering ultra-fast broadband to consumers. The Gigabit announcements get them good PR in DC, where the largest MSOs are waiting for approval for acquisitions (Comcast for TWC; Charter for Bright House). Comcast, as the largest MSO, has a poor reputation for customer service and for Net Neutrality. The Comcast-Verizon squeeze on Netflix was probably the number 1 reason the FCC received millions of public comments and laid down the law.

Cloud, Channel and TelePacific Podcast

April 9, 2015

Citrix and Grasshopper Make a Good Pair

April 8, 2015

Citrix has many products - DaaS, NetScaler, ZenApp, SingleSignon and the GoTo suite of products: GoToAssist, GoToMyPC, GoToMeeting, GoToTraining, GoToWebinar, Podio and ShareFile. Citrix is firmly in the cloud, collaboration and remote worker space. Nabbing Grasshopper was probably a good move.

Grasshopper is auto-attendant in the cloud for about 150K very small businesses. I am not certain that those 150K VSB do use or will use other Citrix products.

Customer Experience is the Next Level

April 7, 2015

Saw this today from Evan Kirstel: "Accenture and Alcatel-Lucent Helping Telefonica Enhance Experience For Consumers in Europe and Latin America". The strategic partnership between Accenture and ALU combines the PS of the consulting firm with the hardware of ALU. Integration of software systems is required for the customer experience (and adoption of services) to increase. Unified Communications means unifying the various components - texts, email, faxes, vociemail, chats, video, social media - into one inbox (especially for the contact center agent).

Re-Education Will Be Required

April 6, 2015

On my Google Alert for VoIP this weekend, there were numerous headlines that made me shake my head. They are so misleading that the reader (presumably a prospective buyer) will almost certainly be confused. Don't forget that one part of the sales process is for you to educate the prospect. You have to educate them on the benefits of your service; the difference between your service and the rest of the market; and on any misconceptions that may occur.

Is Size Important?

April 3, 2015

There is a belief that you need as many partners as you can get. That seems like an expensive idea. When you factor in that channel managers will max out their day with busy work - quoting, educating, recruiting, paperwork - but it won't result in more sales (just more work).

As it stands now, better channel managers already grade their partners and prioritize work according to that grade.

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