During the dotcom days we often made trips to San Jose and Washington, DC to meet with tech companies and
Having been in and covering the call center space since the 1980s, before the term call center was invented, we
Microsoft just released an explainer video showing how their new Surface Duo operates. The idea is it is the Microsoft
Cybersecurity company IRONSCALES increased its annual recurring revenue by 115% in 2019, driven by a 130% increase in channel partnerships
Last summer we introduced Krisp, the company that provides noise cancellation for enterprise calls. Two weeks later we broke the
There are a lot of AI-based chatbot platforms out there and that is good thing as the market for these
Millennials + Gen-Z make up more than half the world’s population, and they’re using social to post billions of messages,
UCaaS leader RingCentral, Inc. has just launched RingCentral Rooms for Poly, bringing RingCentral Video to every work space. Designed for a
Cybersecurity leader RiskIQ released its Vulnerability Landscape report, a high-level view of critical vulnerabilities in 12 widely used remote access
PepsiCo Inc. and Microsoft Corp. just announced a five-year partnership that establishes Microsoft as a preferred cloud provider to accelerate
