Category: Call Center

Amcat

Keep an eye on Amcat. I met with the company recently and they seem to really have passion to succeed
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Salesforce.com and Contactual

  Here is my High Priority columns from the July 2006 issue of Customer Interaction Solutions Magazine. Enjoy. I have
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A CNBC Morning

This morning on CNBC I woke up to talk about net neutrality and an analyst who said Google makes a
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Katrina Help

There is a new call center set up to help those Louisiana residents affected by Katrina. This article summarizes all
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Catching up

With all my travel lately I have been neglecting my blogging. I figured I would get right back into the
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Solid Cactus

I have to admit I am writing about this company because I like the name. Solid Cactus is now in
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Speaking in Minneapolis

Join me next week in Minneapolis for this seminar. I am totally revamping my presentation and it will be better
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Rich Tehrani in June 2006

The next few weeks will be rather busy for me. Tomorrow I will be at the Telx CBX event which
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Oracle Buys Telephony@Work

After hearing rumors for many weeks this finally became reality. This purchase allows Oracle to get into the hosted contact
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Stories of Interest

Here are recent stories of interest. My favorite has to be Survey: IPods More Popular Than Beer followed by QUALCOMM’s
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