Category: Call Center

What Happens Here Now Gets Out

Much to the horror of millions of carefree visitors to this Mecca in the dessert, apparently what happens here no
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Aculab Ace Progress

I have met lots of companies here. A good portion of the communications industry is in attendance from vendors such
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Joe Sanscrainte

For companies who have call centers and were in any way affected by the do not call list, you may
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TMCnet breaks One Million Unique Visitors

I just landed and checked e-mail and one of the first messages I saw is that TMCnet broke one million
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940,000 Unique Visitors

940,000 unique visitors with four days left to go!   I got this message today from my web team just
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Channels

Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various
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TMCnet Video: part 2

Here is the release on TMC video – I have had many questions on this today. We are very excited
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Speaking at the ATA next week

Yes I am on my way to Louisville, Kentucky to speak on VoIP to a group of hundreds of resellers
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Sorry about that

Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents
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Cacti

When IP based call centers first came of age there was a challenge presented in how to record VoIP calls
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