Category: Call Center
Here is my High Priority columns from the July 2006 issue of Customer Interaction Solutions Magazine. Enjoy. I have
This morning on CNBC I woke up to talk about net neutrality and an analyst who said Google makes a
There is a new call center set up to help those Louisiana residents affected by Katrina. This article summarizes all
With all my travel lately I have been neglecting my blogging. I figured I would get right back into the
I have to admit I am writing about this company because I like the name. Solid Cactus is now in
Join me next week in Minneapolis for this seminar. I am totally revamping my presentation and it will be better
The next few weeks will be rather busy for me. Tomorrow I will be at the Telx CBX event which
After hearing rumors for many weeks this finally became reality. This purchase allows Oracle to get into the hosted contact
Here are recent stories of interest. My favorite has to be Survey: IPods More Popular Than Beer followed by QUALCOMM’s