Category: Call Center

I have met lots of companies here. A good portion of the communications industry is in attendance from vendors such

For companies who have call centers and were in any way affected by the do not call list, you may

I just landed and checked e-mail and one of the first messages I saw is that TMCnet broke one million

940,000 unique visitors with four days left to go!   I got this message today from my web team just

Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various

Here is the release on TMC video – I have had many questions on this today. We are very excited

Yes I am on my way to Louisville, Kentucky to speak on VoIP to a group of hundreds of resellers

Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents

When IP based call centers first came of age there was a challenge presented in how to record VoIP calls