Category: Communications Developer

Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with
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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he’s in a great position
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IPTechView RMM from ABP Fills Important MSP Gap

According to Robert Messer CEO of ABP, the company’s new IPTechView RMM, launched at ITEXPO, February in 2018, gives MSPS and VARs
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Mitel Analyst Day 2018 Live Blog

We will be blogging away bright and early in the AM, tomorrow, Feb. 27, 2018 but for now congrats to
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At ITEXPO, Cloudonix Adds Contextual Calling to Their Cost-Effective CPaaS Solution

At ITEXPO in Fort Lauderdale, I spoke with Eric Klein COO and Nir Simionovich Cloudonix.io to follow up on our conversation from
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Digital Transformation Helps Lockheed Martin go Hypersonic!

Digital Transformation is becoming the buzzword of the decade and its meaning is rather broad. We like to call it
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IVR in the Age of Siri and Alexa; Evolve or Die

We’d like to apologize in advance for the dramatic headline of this post, especially the evolve or die part but
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Comtech Boosts Location and Analytics in IoT

Comtech Telecommunication’s big differentiator in the IoT space has to do with its Location Studio IoT. The company has been
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Aculab Impresses with Cloud and Applianx AP Gateway

Aculab Milton Keynes, UK HeadquartersAculab has been an innovator in the telecoms space for decades and most recently they’ve impressed us
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Tunnel is the Professional way Call Centers Text Customers

WhatsApp revolutionized consumer texting. Slack did it for business. Tunnel wants to do it for call centers. There is no
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