IoT Evolution Keynoter, Schneider Electric, with Avnet and Iceotope, announce the creation of the industry’s first commercially-available integrated rack with
Kustomer, the enterprise customer service platform, today announced its Series E round of funding of $60 million, which is their 4th round of
CloudFactory describes themselves as masters of the art and science of labeling data for machine learning and more using virtually
Automation Anywhere is a market leader in RPA and AI-based future of work. Below – we interviewed Mukund Srigopal of
Teradata announced the availability of Vantage Customer Experience (CX) to transform the customer experience at the world’s most innovative data-driven companies.
Having been in the contact center space since before it was called call center or “anything center,” we tend to
Retailers and e-commerce vendors share many, similar challenges such as unsold inventory and determining what optimal pricing is based on
Advancements in technologies such as machine learning and artificial intelligence are growing in the workplace – to the benefit of
Billions of IoT devices: cameras, sensors, trackers and more are being deployed around the world and they need to be
Quiq recently raised $12.5M to bring bots and messaging to customer service. This is a very important and fast-growing space