Automation Anywhere Gets $290M for Future of Work

Automation Anywhere is a market leader in RPA and AI-based future of work.

Below – we interviewed Mukund Srigopal of Automation Anywhere at the ITEXPO #Techsupershow 2019 as part of Future of Work Expo in Ft. Lauderdale FL.

His colleague, Max Mancini delivered a keynote to a packed audience at the event.

During the interview, this past January, he told us the company was going to grow from 1,000 to 3,000 workers by the end of the year.

Today, the company received $290M in funding in a Series B round led by Salesforce Ventures with additional funding from existing investors, including SoftBank Investment Advisers and Goldman Sachs.

The new capital will help Automation Anywhere accelerate its vision to empower customers to automate end-to-end business processes – bridging the gap between the front and back office with an AI powered intelligent automation platform. In addition, the funding will advance the company’s focus on improving human-to-bot collaboration through attended automation, resulting in enhanced customer experiences and increased employee productivity.

Mihir Shukla, CEO and co-founder, Automation Anywhere

A year ago, Automation Anywhere announced its Series A investment of $550 million from SoftBank Investment Advisers, General Atlantic, Goldman Sachs, NEA, World Innovation Lab, and Workday Ventures. The latest funding from Salesforce Ventures and other investors is a testament to Automation Anywhere’s leadership in this sector.

Driven by digital transformation, RPA has become the fastest-growing enterprise software category, according to Gartner, Inc.

“Never before has there been such a transformative shift in the way we work, with artificially intelligent software bots changing how people, processes and technology interact for productivity gains,” said Mihir Shukla, CEO and co-founder, Automation Anywhere. “This new funding reinforces the promise of the RPA category and empowers our customers to achieve greater business agility and increased efficiencies by automating end-to-end business processes – bridging the gap between the front and back office.”

Bill Patterson, Executive Vice President and General Manager, Salesforce Service Cloud

The company launched its Automation Anywhere Salesforce Connector on Salesforce AppExchange, bringing its market-leading intelligent automation platform to Salesforce global users through pre-built software bots. This will, for example, empower a customer service agent to get help from an attended RPA bot during a live customer call, improving both the agent’s productivity and the customer experience.

“Automation Anywhere makes it easier for Salesforce customers to automate repetitive, manual tasks and focus on what matters most—the customer,” said Bill Patterson, Executive Vice President and General Manager, Salesforce Service Cloud. “We’re excited to extend our partnership with Automation Anywhere to help more customers automate their end-to-end business processes and accelerate their digital transformation journeys.”

The future of work is all about bringing the power of future technologies like ML and AI to bear in the workplace. Allowing workers to shed the mundane tasks of the day and offload them to RPA and smart bots means humans can work on higher-value initiatives.

Automation Anywhere is now valued at $6.8B and shows us the potential for the exciting market of AI and ML integration with humans in the future of work.

See the only Future of Work vendors that matter at the ITEXPO #TECHSUPERSHOW.

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