Packet8 Virtual Trunking

Last month I discussed a rumor regarding 8x8/Packet8 providing SIP trunking services. It turns out this rumor was true as today the company released the news they will not only provide SIP trunking but a more comprehensive product they call... continue reading...

Hyperconnectivity, Live and in Person

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others... continue reading...

Sipera Looks To The Channel

Expect Sipera, the Texas-based company focusing on VoIP/UC security to look for resellers to sell their products worldwide. Brenadan Ziolo, the company's VP of Marketing Operations visited TMC this week to brief us on where the company is going with... continue reading...

iPhone Adoption and Women

Women love iPhones but not as many as I thought. The iPhone seems the natural phone for women as it is stylish, powerful and easy to use. I would have guessed that more than 50% of iPhone users are women... continue reading...

Build Communities With Google's Help

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you... continue reading...

Podcast: AudioCodes Mediant 1000 MSBG

Recently, AudioCodes released the Mediant 1000 MSBG (Multi-Service Business Gateway) a device which combines the following: media gateway, enterprise class session border controller, data router, firewall, LAN Switch, WAN access, Stand Alone Survivability and an on-board general purpose server. This... continue reading...

T-Mobile Lawsuit Repercussions

Rob Adler has an interesting take on the T-Mobile/Starbucks WiFi lawsuit at his Vantage blog. His point? That the PR hit of winning a lawsuit which takes away WiFi from millions of users will be extreme. I can't help but... continue reading...

Talkswitch Interview: Jan Scheeren

Right now the small business market is the shining star in communications -- plenty of growth is predicted in this space and small businesses for the most part are behind the tech curve -- meaning they need to catch up.... continue reading...

Amazon Down Again

Amazon having more problems. Second time in a few days. I am in the middle of an order and the site is hanging and then crashing. Very frustrating. Yes, they have complicated systems but this can't be good for business.... continue reading...

Switchvox AA300

Greg Galitzine  broke the news regarding the new Digium Switchvox AA300, a new appliance dedicated to companies with about 150 users. The box also supports 45 simultaneous calls, 10 recorded and 15 simultaneous conference calls. Tom Keating speculates about... continue reading...

Conflicting iPhone Rumors

There is just so much information being spewed out on the internet regarding the unveiling of the iPhone. The latest bit of news has to do with production problems. Check out this article for insights on conflicting rumors and photos... continue reading...

Amazon Fights for First Amendment

The scary part about so much information about people being in a single place is that the government knows where to look. This is a good thing when they are investigating a suspect but when they start to investigate the... continue reading...

T-Mobile Suing Starbucks

T-Mobile is already not thrilled AT&T will replace them as the service provider of choice in Starbucks stores, now the GSM-based service provider who was early to embrace WiFi is losing revenue due to the new AT&T/Starbucks promotion of free... continue reading...

Will Steve Jobs Wow Us?

It seems that if you do not blog about the iPhone this weekend you will be out touch with the blogging and news gathering communities. It is just that important. On Monday we will have a new Apple mobile device... continue reading...

CBX 2008 News and Analyis

Telx CBX has kicked off and I am going to be doing all the video reporting in about 20 minutes. Here is my quick take on the news breaking from the show so far: WBS Connect will provide telepresence service... continue reading...

HTC Touch Pro

The HTC Touch Pro may be the ultimate Blackberry killer. I know the term "killer" is used very often but let's look at this situation carefully... People who type a lot benefit from a keyboard. Sure, an on-screen keyboard works... continue reading...

Plantronics Calisto Pro Series Review

I have had a few months to use the Plantronics Calisto Pro Series wireless telephone and bluetooth headset and I remain tremendously impressed by this solution which I say is perfect for the small business who wants maximum flexibility... continue reading...

Mobile Virtual Worlds Emerge

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do... continue reading...

Will LTE Fuel IMS?

Will LTE fuel IMS? Bob Emmerson seems to think so and he has a great point. With similar elements defined in WiMAX, LTE and IMS, the chances that carriers will have to install more and more IMS components are good.... continue reading...

Flat Rate Voice/Data Plans for SMBs

If you are an SMB and you feel you would like to pay less for voice and data service, perhaps now is the time for you to rejoice... Well at least smile. The reason is there is a new flat... continue reading...

Telephony Hardware Community

Be sure to visit TMC's newest Global Online Community (GOC), Telephony Hardware sponsored by Pika Technologies. Why would you visit? Simply because regularly visiting a TMC community is an ideal way to learn about a specific topic such as in this... continue reading...

Headed to Telx CBX 2008

Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space... continue reading...

Nortel User Group 2008

I am off to Dallas for this event. Maybe I will see you there. Back online soon. -- Rich... continue reading...

One More Reason To Vacation in the Bahamas

Recently the Bahamas Telecom Company (BTC) decided to migrate its existing countrywide wireline network to IP using Sonus and Calix gear. The move to IP will reduce the amount of equipment that needs managing and in addition, the Bahamian phone... continue reading...

Of IP Communications and Broadband Reliability

I came across an interesting article in the New York Times by Randall Stross which discusses consumer VoIP services, the differences in quality between them and the general trend towards multiple services of lower reliability replacing a single service (PSTN)... continue reading...

Speaking at IP Sizzles 2008

I am really looking forward to IP Sizzles 2008 -- formerly VoIP Sizzles 2008. What is it you ask? Well I am glad you did. IP Sizzles is an event put on by ABP which focuses on educating resellers on... continue reading...

Eyeball Networks Signs 5-Year Micro-Community Agreement with TMC

You may recall past writings about how TMCnet has been building communities of interest for customers worldwide in an effort to educate purchasing decision makers about the products and services in different subsets of the communications and technology markets. Our... continue reading...

Vocaltec Sells Patents to Karo Millennium

In a way, I must thank VocalTec because it was companies like them that helped me realize how IP would revolutionize communications and further help me decide to launch a magazine dedicated to the market in 1997. VocalTec was one... continue reading...

New Asterisk Community

In an effort to further educate purchasing decision-makers and influencers in the world of communications and technology, TMC has partnered with Digium to build an Asterisk Global Online Community. The goal of TMCnet's communities (and channels which are micro-communities) is... continue reading...

Google Gears Powers MySpace

There is a fascinating transformation always taking place in computing. Mainframe computing relied on dumb terminals and then as clients became smarter, we started to migrate to client/server environments. Over time, news ways of working appeared and disappeared and more... continue reading...

SIP Forum Growth

The SIP Forum seems to be making some nice progress in attracting a broad swath of companies to its organization. In case you aren't aware, The SIP Forum is a non-profit IP communications industry association that engages in numerous activities... continue reading...

Flash to SIP Video and Back

I just read about a company which allows Flash to SIP and SIP to Flash video calls. This could be useful for situations where SIP is not an option for whatever reason. According to ISC the company behind Flashphone.ru, video... continue reading...

Being Part of Squawk Box

I spent part of my morning on Alex Saunders' Squawk Box -- a gathering place for industry analysts and thought leaders to discuss important technology issues of the day. Topics today included Ariel Waldman's harassment allegations against Twitter. This conversation... continue reading...

Podcast: Objectworld's David Levy

Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of... continue reading...

Podcast: Zed-3's Iain Milnes Discusses The GS8

Zed-3 is the company most people have never heard of but it is backed by telecom veteran Iain Milnes who launched Zarak -- the successful testing company later sold to Spirent and Zultys -- the company which made a... continue reading...

Podcast: Starent Networks Thierry Maupilé

As the wireless industry evolves, the level of complexity has evolved with it allowing companies such as Starent Networks to thrive by delivering technology which enables carriers to deliver rich content multimedia services. We all have cell phones and it... continue reading...

Roku: The Apple of TV?

Without a doubt, the new Netflix Player by Roku set top box will become a serious contender for the title "iPod of the world of television." I haven't seen this device yet but based on what I have read... continue reading...

Skype Adding Video Clips

Om Malik discusses how Skype is evolving to show video clips. I have detailed at length many of the ideas Skype should embrace to make money and showing videos makes good sense as it leverages the success of other video... continue reading...

Plaxo Sends a Message

As I mentioned recently, Comcast picked up Plaxo. Just today I received this e-mail to Plaxo users, explaining the company has been acquired and will remain an independent entity, evolving and growing. It is a pretty good letter as it... continue reading...

Cisco EMC Merger Rumor

With a majority stake in VMware and a commanding lead of the storage space, what's not to like about EMC. If you are Cisco, it makes sense to pick up EMC now because the stock is down a bit and... continue reading...

CBS Picks up CNET

Congratulations to CNET for being acquired by CBS for a 40% premium. I have always admired the company and I am curious to see how it changes as it becomes part of a larger media company which has so many... continue reading...

Packet8 SIP Trunking Rumor

I have heard a rumor regarding 8x8/Packet8 getting into the SIP trunking business. No confirmation yet but this makes great sense as this area of the market is doing well. All trunks will eventually be SIP trunks it seems... Unless... continue reading...

New WiMAX News Site

TMCnet grows daily with thousands of new news items and stories. As the site grows, we are always looking for ways to improve. One of these ways is to develop community pages which focus on a particular subject matter... continue reading...

ITEXPO West 2008 Conference Announced

One of the areas we have been feverishly working on at TMC is our conference program for ITEXPO,September 16-18, 2008 at the Los Angeles Convention Center. We have truly strengthened this offering with the addition of new TMC University certifications.... continue reading...

My Canada Trip and Nortel Wrap Up

I am back from Canada and the first thing I did when turning on my phone was praise the engineers who came up with the awkward-sounding acronym called EVDO. By the way in my discussions in Canada it seems the... continue reading...

Virtual Worlds, The Future of Communications

I am here at Nortel R&D headquarters in Ottawa, Canada where the Nortel incubation team is showing us a bunch of the latest technologies they are working on in the labs. This is the first day the media has... continue reading...

Digium Picks Integrics to Power Carrier Solutions

Perhaps one of the biggest misperceptions among those who dabble in communications is that Asterisk is only used in small business environments. The reality is that Asterisk is being used in service provider environments as well. Of course this doesn't... continue reading...

UMAThought Leader Steve Shaw on TMCnet

Few people know more about UMA than Steve Shaw... He really lives and breathes this market. This is why I am thrilled Steve will be writing for TMCnet with a special focus on unwired mobile access or UMA. Here is... continue reading...

Cablevision's WiFi Network in New York City

WiFi is not new and providing WiFi to a city is not new. What is new and worth noodling on is the fact Cablevision will soon have a WiFi network in New York City -- well over the next... continue reading...

PAETEC: Success Under the Radar

Recently I traveled to San Francisco to PAETEC World, the largest of annual meetings that PAETEC has with its customers. During this cold San Francisco week, over 350 customers and well over 100 PAETEC employees spent a few days in... continue reading...

Vonage Record Quarter: Jeff Citron Interview

Vonage has done a great job this last quarter --  posting growth numbers in a slower economy. I just had a podcast interview with Jeffrey Citron where he talked about the company's growth rate and the number of new initiatives... continue reading...

SkyFire: The Cure for iPhone Envy

Do you have iPhone envy? I do. In fact, just this past Sunday I walked into the AT&T store and I browsed TMCnet on the iPhone and was blown away at how easy it was to surf on this phone... continue reading...

Skype as David, Telcos as Goliath

OK, now I have heard it all. Large, incumbent telephone companies are going to launch a competitor to Skype. But before I proceed with my thoughts, as often the case with such amazing speculation, it is good to air out... continue reading...

Avtech Software Protects Data Centers

Companies spend incredible sums of money on their communications and technology infrastructure but all too often they do not focus enough attention on protecting the investment in such equipment. As telepresence, unified communications, handheld devices, mobility and IP communications turbocharge... continue reading...

Sangoma's David Mandelstam Shares Thoughts

Sangoma's David Mandelstam always has something interesting to say so I invited him to have a podcast with me. What can you learn from listening is how well Sangoma and other communications companies are doing -- even in a slow... continue reading...

Nortel's Joel Hackney Discusses Earnings

Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel. Some details worth sharing... The company's net loss widened but revenue... continue reading...

Shoretel Implosion?

I have never heard the kind of rumors about a vendor that I am hearing about Shoretel. Reports of unhappiness in the ranks of the workers and management problems persist in the industry. Some comments I have been hearing is... continue reading...

Communications and the Economy

Yesterday at Interop I asked exhibitors and analysts what they were hearing about the economy. Most said they think the recovery would be U shaped, not a V but some thought that Q3 would be the start of a recovery.... continue reading...

Interactive Intelligence has Record Quarter

In a challenging economic environment, what can one say about the financial performance of Interactive Intelligence? Consider this: quartlerly revenue of $29.5 million; up 21 percent over revenues of $24.3 million in the same quarter last year. I must admit... continue reading...

Interop Bound and Thanks

Another year, another Interop. I am off once again across the country to Vegas where I will likely spend more time standing in line than I will sleeping. How amazing is the fact that you can build a city in... continue reading...

Half a Million Hacked Websites

I don't mean to sound alarmist but half a million hacked websites? is that how many there are? In other words if users hit any of 500,000 sites using IE they will likely be infected? Talk about an electronic pandemic.... continue reading...

PhoneTag, The New Simulscribe

Jamie Siminoff beams with enthusiasm as he explains to me in this podcast about his excitement regarding his company's name change from SimulScribe to PhoneTag. According to Siminoff, sales have increased dramatically since the announcement of the new name and... continue reading...

Headed Back From Paetec World 2008

I really had some great meetings today with Fortune class companies who are in various stages of deploying VoIP. It is always great to get to spend time with these companies and learn about their challenges and success stories. I... continue reading...

Of Universities and Technology

I head back from Paetec World today and I have had a number of very good meetings so far. I have a busy morning planned but before I head off to the day's festivities it is worth pointing out that... continue reading...

Blackberry Voice Search

TellMe just launched a new application which allows people to use their Blackberry for voice search. utilizing the TellMe speech recognition engine and Microsoft Live Search, you can have search results automatically localized if you happen to have a GPS-enabled... continue reading...

Off To PAETEC World

I am heading out to the 2008 PINNACLE Users Conference at PAETEC World today. I had heard good things about Virgin Atlantic and am even taking one of their flights today. Yesterday I met with a company int he communications... continue reading...

A Slacker Weekend

I just started using the Slacker website to stream music and I remain very impressed at how good the service is. You are able to listen to a number of predefined stations or make your own. You can also customized... continue reading...

Adobe Scene7 Awakens the Web

If you are interested to see how the world of ecommerce will merge with virtual worlds, you should check out the Hunter Douglas website as it uses Adobe Scene7 technology to allow some serious visualization. You may be expecting a... continue reading...

Podcast: Broadlook Technologies - Co-Founder Broadlook Technologies

Are CRM and SFA tools only as good as the data they contain? You bet they are. This is exactly why I invited Dan Hughes the co-founder of Broadlook Technologies on a TMCnet podcast so I could learn more about... continue reading...

Danny Windham Podcast

Yesterday's podcast with Digium's CEO Danny Windham is getting a good deal of exposure and a number of people have been commenting on it to me. There is also a related article written by TMCnet's Susan Cambpell worth reading. For... continue reading...

SMS Saves Lives

The only thing better than seeing the world interconnecting with technologies such as SMS, is seeing health care providers taking advantage of the latest gadgets and technology to help curb disease outbreaks and improve prescription compliance. Case in point is... continue reading...

EsnaTech Grows the Google Ecosystem

One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great... continue reading...

Podcast: Danny Windham, CEO Digium

How does a company go from being a leader in the open-source communications space while simultaneously looking to generate revenue? Even open-source purists realize that companies supporting this movement need a way to generate earnings. Digium, the sponsor and maintainer... continue reading...

Why Skype Should be Sold to Google

There are now rumors circulating that Google will buy Skype. These rumors are not new -- I wrote about this as recently as November 20 of 2007. But they did die down for a while and have been renewed. I... continue reading...

Ortiva Wireless Enables Mobile Streaming

Do you remember the past CEO of Cantata, Mark Zionts? He keynoted a past ITEXPO and was head of the company just before it sold to Dialogic. Since then he joined another company which he helped sell and now he... continue reading...

Novarra's Better Mobile Browsing Experience

A shift has taken place in internet usage and now more than ever it seems people want web access on the go. A single device in fact - the iPhone shows that if we make it easy to surf on... continue reading...

Will Social Networks Make Money?

I came across this well-researched article on the Brooding Savage discussing the fact that social networks may not ever make significant money. Why? Well, part of the reason may have to do with the success of these networks... There is... continue reading...

New TMCnet Record and New Writer

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according... continue reading...

Dialogic Analyst/Media Day

Today I head to New York City for a Dialogic Press and Analyst day. We will be having a function this evening in Yankee Stadium which should be lots of fun. Many people have asked me to bring them some... continue reading...

iPhone Denial of Service Vulnerability

Radware today discovered the iPhone Safari browser is vulnerable to denial of service attack. The specific model being tested was the Apple iPhone1.1.4. In order to experience this problem a user must browse to a website containing malicious Javascript... continue reading...

Fonality Trixbox 2.0 Launches

According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version." In fact, the company is doing its best to make sure resellers have to touch these phone... continue reading...

Openwave Turns Service Providers into Internet Companies

For years, service providers could see their competitors coming head on. For example CLECs and VoIP providers are pretty easy to spot and entrenched telecom providers worldwide have adopted different strategies to battle these new entrants. But that was the... continue reading...

Ceragon Boosts Wireless Backhaul Throughput

As wireless service providers seem to be battling to see who can provide the lowest cost unlimited voice and data plans, a problem is emerging that needs to be dealt with quickly. The issue is simply, how to cost-effectively upgrade... continue reading...

GrandCentral Outage

Today was apparently a bad one for GrandCentral customers as many report the service was out for hours. As mentioned by TechCrunch, if you want to be phone company you can't go dead.... continue reading...

TiVo On the Offensive

It seems TiVo is on a roll as Dish Network has failed to to convince an appeals court to overturn a previous patent win. Dish Network could end up paying from about $100 to $200 million as a result... continue reading...

Next iPhone to Have Bluetooth Stereo, GPS, Nike Integration

What's on your wish list for the iPhone? The obvious addition is a keyboard and faster connection (well that is my personal wish list anyway.) But certainly stereo bluetooth and GPS are on my short list as well. According... continue reading...

Qwest Outage

Qwest is investigating an internet outage which took place yesterday. Apparently internet and VoIP service was interrupted for a number of customers yesterday afternoon. Perhaps not coincidentally, some ISPs were also knocked offline which in turn took TMCnet down for... continue reading...

IPTV Growth

TMCnet's Eve Sullivan writes about the massive adoption rates of IPTV worldwide. Apparently IPTV services grew from 4.7 million households in 2006 to 14 million in 2007. The growth rate in Europe actually hit 250%. Here is more information... continue reading...

Unlimited Plans = Unlimited Trouble?

Are unlimited voice and data plans causing unlimited headaches for carriers? More than one person told me at CTIA they think Sprint is going to be in real trouble as a result of the unlimited plan they are selling to... continue reading...

Google Android Running

Here is the good news. You can get Google's Android running on current hardware. In fact the AT&T Tilt is the Guinea Pig of choice for this particular endeavor in the following example. It is a bit early to jump... continue reading...

Plantronics HW251N-USB Wideband Headset

Correction... Despite my best efforts to be perfect this device is called the HW251N-USB not the HW351N-USB. Sorry if this caused you any problems. If you are like me you look for ways to ensure your entire team is as... continue reading...

Podcast: Ken Lamneck - President The Americas, Tech Data

Ken Lamneck President The Americas Tech Data Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was... continue reading...

Podcast: Dieter Thompson, TAG

Dieter Thompson CEO TAG I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions. Thompson shares many things in this interview... continue reading...

Mobile Unified Communications from Verizon

You may recall I have written about the RIM division Ascendant Systems and how the company enables mobile unified communications. Now the company which allows your Blackberry to function as a wireless extension of your communications system has inked a... continue reading...

FTTH is Needed Soon

I agree with Gary Kim that FTTH is needed, if not today, at least very soon. Unless a service provider is looking to sell out this year or next, they should be considering doing what rural Smithville Telephone did... continue reading...

Communications Developer Call for Papers

Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center. The specific dates of the event will be September 16-18,... continue reading...

Bob Emmerson: TMC's European Editor

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran. Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.... continue reading...

Messy Skype Presence Solution

Its funny, I spend so much time writing about solutions for service providers and enterprise customers that when I come across a do it yourself (DIY) solution allowing you to keep tabs on your Skype friends without the use of... continue reading...

TMCnet Podcast Library

Sure you have an iPhone or iPod or even a PC where you like to listen to your music. But have you had a chance to listen to TMCnet's high quality podcasts as of yet? ;-) I know many... continue reading...

TMCnet Gets a Redesign

I am very happy to be the first to tell you TMCnet is in the midst of one of its largest graphical overhauls. We are very proud of our new look which emphasizes softer blue colors and shades. There are... continue reading...

Recycle That Cell Phone

Verizon really wants you to recycle that old cell phone. The have partnered with HopeLine, who has helped keep 200 tons of electronic waste out of landfills to date. In order to take advantage of this program you can return... continue reading...

ScanSource Wants its MTV

ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as... continue reading...

Live Communications Webinars

How do you stay up to date on the latest in communications and technology without leaving your desk? One of the best ways is with a webinar which allows you to sit comfortably in your office while you learn from... continue reading...

Sprint Pays Klausner

Sprint recently signed a deal with Klausner Technologies to enable them to use visual voicemail without the fear of being sued. This news is interesting as Sprint is one of the companies coming after VoIP providers who the company claims... continue reading...

EU Authorizes Fist Fights on Planes

OK I may be a bit over the top with this headline but allowing a plane full of passengers the ability to talk on the phone -- all in different languages... What is the EU thinking? According to TMCnet's Mae... continue reading...

Mind CTI Interview: Monica Eisinger

In the past few years there has been tremendous interest paid to VoIP and the underlying internet protocol which allows IP communications to take place. For those people who started to pay attention to the communications space in the last... continue reading...

TMCnet Hits 100 Sponsored Community Milestone

All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet. Furthermore, thanks for your loyalty and the nice testimonials many... continue reading...

Mossberg: 3G iPhone in 60 Days

Who am I to doubt Walt Mossberg the Wall Street Journal tech reviewer who gets his hands on gadgets before most others. According to Mossberg, we will have an iPhone capable of 3G speeds in less than 2 months.... continue reading...

Westport VoIP

Although this may not be earth-shattering news, I find it personally satisfying to see that after about ten years of publishing Internet Telephony Magazine and holding Internet Telephony Conference & Expo, that the town of Westport, CT has decided they... continue reading...

HD Voice goes Hosted

I have long mentioned there is an opportunity to start using stereophonic, surround sound quality in IP communications as the quality of phones today is just atrocious.Thankfully, Polycom, Skype, Microsoft and others have embraced this concept with their wideband codecs.... continue reading...

Packet8 Links With SalesForce.com

In the race to differentiate IP communications services, a natural area  for service providers in the business market to look is the CRM space. Integration with customer relationship management systems is common in large enterprises and even medium companies have... continue reading...

The Coming Mobile WiMAX Revolution

Over the past fifteen years the world has become smaller as a result of the internet and more recently broadband connectivity allowing IP communications consisting of voice and video to flourish. As connectivity has improved, entire industries were transformed. For... continue reading...

Motorola's Helpful Help Desk Solution

As carriers look to add more and more services to their portfolio of products, it is apparent that support costs will continue to increase in direct proportion to the concurrent services offered. Sure, there are some services which have fewer... continue reading...

Save Money in a Slow Economy

What is one of the best ways to cut costs without cutting heads or disrupting you key business operations? One simple solution is to explore the adoption of a telecom expense management or TEM solutions. Recently I had a chance... continue reading...

Allworx Does Analog

Is it that Sandra Gault at Allworx loves her job or is it that Allworx is a great place to work? I say this because whenever I meet with her, she seems to be so excited about how her company... continue reading...

Sprint Success

No one could more critical of Sprint than I have been these past months. I must say that the company's new TV ads are compelling and I am impressed with the new business model of pushing the $99 all you... continue reading...

Polycom's Software Play and More

Depending on the era, if I asked people what the name Polycom makes them think of they would give me different answers. In the nineties it was video conferencing and audio conferencing devices. Around 2000 you could add IP phones... continue reading...

Polycom's Durable 8002 VoIP Phone

I have to be frank… I have never been in a meeting where I saw a product launch accompanied by a phone being slammed on a table. So I was a bit surprised when Polycom's Ben Guiderian did just that... continue reading...

NEC's New Vision

Recently I had a chance to sit down with NEC Unified Solution's new president Jeffrey Kane and talk shop. Kane has an extensive background in systems integration having worked at firms like Perot Systems and EDS. Most importantly, he has... continue reading...

OnRelay's Mobile PBX Solution

Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course… trends are generally easy to spot but timing technology adoption is generally very difficult.... continue reading...

Here at CTIA in Vegas

So here I am in Vegas. I had a 45 minute wait for a cab followed by a 15 minute wait to check in to find out that the hotel I thought I was staying at is not the right... continue reading...

VPF Winter 2007 Video Interviews

Although the temperature near TMC's Norwalk, CT headquarters is below freezing, I am told we are actually in spring. And I am admittedly late in sharing this information with you, frequent readers of these pages know I believe it is... continue reading...

Tax VoIP Illegally, Get a Raise

It is a sad day when a city government decides it needs to come after a specific technology -- one that has truly helped and empowered its constituents, in order to generate more revenue. The city of Los Angeles just... continue reading...

Nortel's Recent Wins and More

Nortel's Wes Durow credit SMEI.org One of the largest if not the largest deployment of VoIP I am aware of has to be Nortel's 10-year, $300 million dollar win with the US Social Security Administration which will support fifty-five thousand... continue reading...

TMC Growth Update

Congratulations to TMC's Kevin Kiley who was just promoted to VP of Finance. Great job Kevin. In addition I would like to thank TMC readers and our partners who have allowed us to continue our wave of growth. In the... continue reading...

Colorodo Data Center Available

A relative of mine has a data center for lease/purchase and I figured my readers may be interested. It is located in Thornton, Colorado about eleven miles north of Denver. The building includes a cafeteria, hundreds of parking spaces... continue reading...

AT&T Mobile TV

In May, millions of AT&T subscribers will have access to television via AT&T Wireless. Credit Qualcomm's MediFlow whose technology will be responsible for this service and expect it to compete with with a similar service from Verizon Wireless. What sorts... continue reading...

Comcast and BitTorrent Collaborate

In a dramatic turn of events, two companies that seemed to be at each other's throats just a few months back, Comcast and BitTorrent have decided to join forces and work together to advance ways in which rich media can... continue reading...

Motorola Splits in Two

Motorola will split into a handheld device business and another one focusing on broadband and mobility. This decision was made under tremendous pressure from Carl Icaan. Is this a good move for the company? I think it is because Motorola... continue reading...

Grandstream's Grand GXE502X

Many of us know Grandstream for their IP Phones which offer great value as well as an assortment of analog gateways, ATAs, videophones, etc. I have spoken with resellers in fact who sell truckloads of Grandstream equipment on the show... continue reading...

Netflix Outage

One of the scariest things that can happen to a site that relies on the internet for its success is a website outage. Nothing is worse for a company which relies on the internet for sales. Ouch. Netflix had an... continue reading...

Phybridge Has a new Angle on IP Communications

Sometimes the most simple concepts make for the most incredible opportunities. In a recent meeting with Oliver Emmanual President and John Croce CEO of Phybridge I came away wondering why I didn't think of the idea these guys have just... continue reading...

700 MHz Auction Concludes

The FCC 700 MHz auction concluded recently and the major winners were Verizon and AT&T. While this may seem like bad news to those who would have preferred more competition as a result of this auction, FCC Chairman Martin explains... continue reading...

Carriers Need Advertising

I have been saying for over a decade that carriers need to explore ways to deliver enhanced services. To be fair, some companies are doing this. AT&T has done an amazing job partnering with Apple (the way I hear it,... continue reading...

Dan Miller New TMCnet Columnist

As I mentioned a while back, TMC is experiencing record growth and I promised we would maintain our high levels of quality as we grow. TMCnet currently has just under 50 worldwide columnists and most of them write daily or... continue reading...

HTC Shift Vista UMPC does EV-DO

What is amazing to me is just how small full featured devices are getting. The HTC Shift ultra mobile PC or UMPC packs the Microsoft Vista OS, WiFi and now EVDO. Sure it has a weak processor, battery and... continue reading...

Tech Data Carries Cbeyond

My equipment vendor contacts tell me Cbeyond has great quality of service on their SIP trunks when compared to others and this is not a surprise as they also supply the broadband pipe. So in order to get their excellent... continue reading...

Spectrum Auction Concludes

In case you missed it, the bidding is now over for the 700 MHz spectrum. The US governemnt racked up just under a cool 20 billion dollars as a result. I guess we can thank the telecommunications industry for those... continue reading...

3COM Deal Off the Table

Bain and Huawei were hoping to purchase 3COM but national security reasons kept our government from allowing the deal to go through. In the past few months, Bain and Huawei have been trying to restructure the deal in a manner... continue reading...

Tandberg Integrates Unified Communications and Telepresence

As more and more customers deploy Microsoft's OCS, they are asking videoconferencing companies to help interconnect their products with their shiny new unified communications systems. But it isn't just video integration these companies want… These clients also want interconnection with... continue reading...

Where is the TMC Team?

This week, we have a total of nine TMC team members traveling to industry events. Dave Rodriguez, Erik Linask and I are headed to VoiceCon while Greg Galitzine will be at VON. I am looking forward to an information packed... continue reading...

Avaya's Huge Unified Communications Push

Avaya has certainly made unified communications history today with a suite of announcements that will certainly rattle the competitive landscape. UC will never be the same in my opinion. The New Jersey-based company's biggest news had to do with affordable... continue reading...

IBM's Big Unified Communications News

Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced to the media their intention to spend a billion dollars in unified communications development over the next three years. IBM... continue reading...

Hot News: Ixia, VPI, Wyde Voice, Google, Spirent, Sangoma, LifeSize, Aculab and more

I try not to play favorites with the news and instead of giving you my picks of the week, I defer to TMC editors who picked the following stories as some of the week's best. This week, we have a... continue reading...

Russell Shaw and Frank Macari will be Missed

This morning I woke to horrible news as I just learned Russell Shaw has passed away. Apparently he died in his hotel room on a business trip. I cannot be sadder. Russell was a fantastic guy… And he seemed to... continue reading...

Addicted to Optical Speed

Isn't there a saying, you can never be too rich or too thin? Well in my case I obviously have given up on the "thin" part and replaced it with broadband connectivity. So I say, you can never be too... continue reading...

SIP Security Webinar

While SIP is an excellent protocol which has made the IP communications market a much better place, there are security challenges with this protocol as it is very open and not inherently secure. It is ironic that the openness of... continue reading...

Podcast: Peter Vicars, Newstep Networks

There is a race taking place in communications. Everyone is looking to converge as fast as they possibly can. Service providers want to provide enterprise service. Wireless carriers want to own the SMB and consumer markets. Oh... And I forgot... continue reading...

Adding Value to Wireless VARs

In the communications space there has been accelerating progress these past decades. In the eighties we had IVR, voicemail and unified messaging. In the nineties, we had CTI (TAPI,TSAPI, etc), international callback, the PC-PBX and later the IP-PBX. This decade... continue reading...

A Nightmare for MacBook Air Owners

While you should be happy with your new MacBook Air, you should also be advised to get to airports early. Why? Well it seems that some security agents do not recognize Apple's latest credit card thin laptop as a laptop.... continue reading...

Outsourcers Abusing Work Visas?

The clash between U.S.-based companies and outsourcers continues as outsourcing companies such as Infosys Technologies, Wipro, Cognizant Technology Solutions and UST Global who are either based in or have the majority of their workers in India are bringing thousands of... continue reading...

Gigabyte GSmart MS808

Remember last week when I told you what a disaster it would be if Deutsche Telecom was to purchase Sprint as there are just so many wireless technologies to support? Well, I think I may have just found the... continue reading...

Comcast Gets Kevin Martin's Wrath

Kevin Martin seems to be genuinely upset at Comcast and the fact they weren't forthcoming about their traffic shaping of BitTorrent traffic. "A hallmark of what should be seen as a reasonable business practice is certainly whether or not the... continue reading...

Alcatel-Lucent 9900 Wireless Network Guardian

Thanks to Bell Labs, the people behind the transistor, there is now a thriving a tech industry. Moreover, many innovations in telecom are due to the team at this world famous labs team. Having said that, Bell labs hasn't been... continue reading...

Ken Camp is Available

Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in the field of information technology with special expertise in communications and security. He has written books, articles, spoken at shows... continue reading...

Yes, Telecom is Broken

Yes Peter, telecom is broken in some areas you mention but in others it seems to be doing just fine. What scares me most about the points you mention is how our politicians and regulators don't seem to care about... continue reading...

Peter Radizeski Joins TMCnet

TMCnet's latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct and has a long history in telecom. He will will write things that ruffle feathers. His views many not always... continue reading...

Rumor: Deutsche Telecom to Acquire Sprint

I don't want to predict a disaster but having Deutsche Telecom acquire Sprint doesn't make sense from the perspective of all the different network types these companies use. Sprint uses CDMA, Deutsche Telecom's T-Mobile uses GSM and Nextel uses iDEN.... continue reading...

Communications News March 7, 2008

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers. Some of my favorite ones are how green... continue reading...

Jaduka's New Products

Jaduka has a suite of new products/services which allow IP communications to enter the realm of web 2.0. The company has a suite of services in fact and they are worth discussing individually... dukaDIAL lets you make phone-to-phone calls to... continue reading...

iPhone Gets ActiveSync

Last summer I wrote about by trip to Redmond to visit Microsoft and more specifically my thoughts on when the iPhone will get ActiveSync if ever. Here is an excerpt: As part of the Redmond software giant’s mobility strategy,... continue reading...

NEC, Microsoft, HP Labs and Comcast News

I was traveling yesterday and I didn't get a chance to communicate with my blog readers in the detail I would normally like to give. This morning I decided to share all the news that caught my eye from last... continue reading...

Hunter Newby Leaves Telx

For those of you who know Hunter Newby, you are aware is one of the more knowledgeable people in our industry. Hunter is especially well-versed in areas like net neutrality, fiber deployment and not surprisingly carrier hotels. I know many... continue reading...

Sun Unified Communications Solutions

Sun is getting into the unified communications game with the aid of Mitel. This is great as IBM is big player in the space and having an alternative vendor like SUN is great for companies who are looking for options.... continue reading...

Packet8 Get's 72nd Patent

Chalk up yet one more patent for Packet8. U.S. Patent No. 7,339,604 is the company’s 72nd patent to date. The official name of the patent is "Videoconferencing Arrangement Having Multi-Purpose Digital Still Camera," and it was given on Tuesday, March... continue reading...

Fred Goldstein on Net Neutrality

Just when you thought you knew everything you need to know about the net neutrality debate and the controversy involving the FCC, Comcast and BitTorrent... There is more. A fantastic article from Fred Goldstein of ionary Consulting sums up what... continue reading...

White House E-mail Controversy

I just came across this summary of the White House missing e-mail fiasco and I am pretty blown away at just how out of touch Washington is with technology. I knew that this administration was tech-phobic when Dick Cheney was... continue reading...

AT&T's Bullish Investment

AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of high-speed networks, data consuming devices and the move to IP as the reason for this investment. The money is... continue reading...

TMCnet's New Vertical Communities

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build... continue reading...

Podcast: Joel Hackney, Nortel

If you want some great perspective on Nortel's recent earnings as well as information on which areas of Nortel are doing best, be sure to check out this podcast interview with Joel Hackney, President of the Enterprise Solutions Group at... continue reading...

Google Gears for Mobile

It is here... Finally here. Google Gears is a middleware program with tremendous potential as it allows web based applications to run, even when there is no web connectivity. Currently, using Google Gears is a bit clunky meaning you have... continue reading...

IMS News from Ericsson, Radvision and Quanta

There is a good amount of news in the IMS space these days and perhaps most exciting is Ericsson working with Beijing Netcom, a branch of China Netcom to provide an IMS platform for the Olympics. It will be... continue reading...

Siemens Business Communications to be Sold

Siemens has put its Enterprise Communications division up for sale and it seems potential acquirers are Alcatel-Lucent, Nortel Networks and hedge fund Cerberus Capital Management. Alcatel-Lucent would be an interesting partner as Lucent spun off its enterprise division into Avaya... continue reading...

A Coke, Collaboration and a Smile

Coke employees will now be collaborating using Microsoft's communications and collaboration suite which integrates software and web services. This must have been a large dollar deal because even Bill Gates had some comments to share about this Coke purchase: "Coca-Cola... continue reading...

TMCnet Services

In an effort to allow TMCnet readers easy access to the breadth of TMCnet services such as the personalized MyTMCnet and TMCnet Mobile, TMCnet has launched a new TMCnet Services page which will allow you to instantly access the... continue reading...

AT&T U-verse Improves

Today I was perusing a press release from AT&T touting the new HD channels they will be offering in Fairfield County, Connecticut as part of their U-verse offering. This release was of special interest since this county is where... continue reading...

Microsoft's SaaS Push

There are rumors suggesting Microsoft will soon unveil its hosted/on demand/Software as a Service strategy where many of its applications will be provided via the Internet. If Google is the strongest competitor in this space -- and they are... The... continue reading...

Building IMS Applications

TMC's Erik Linask If you are interested in learning the latest information regarding how you can build IMS or IP multimedia subsystem applications, I suggest you check out this article by Erik Linask which discusses a webinar regarding this... continue reading...

Refurbished iPhones

What could be better than an iPhone in a slowing economy? how about a less expensive, "previously owned" iPhone which will cost $199 for 4GB and $249 for 8GB. The good news is these phones will be offered by... continue reading...

Vonage Spent $1.4 million on Lobbying

Vonage spent $1.4 million dollars lobbying last year but some think this may not be enough to counterbalance the huge telcos who have been at this lobbying game for far longer. More from the AP and Russell Shaw... continue reading...

RIM Patents the HTC XV6800

OK, this one came as a surprise but not really. I have seen many companies patent technologies invented elsewhere and then use these patents to sue companies without patents. It happens all the time -- especially in IP communications. I... continue reading...

Tellme Just a Small Yahoo?

If you want to get an idea of what Yahoo could possibly look like after a Microsoft acquisition, it may be useful to look at Tellme, a company Microsoft acquired last year. It is worth pointing out that Tellme was... continue reading...

Bain and Huawei Resubmit Bid

Bain and Huawei are changing their bid for 3COM in a manner that does not change the financial elements of the deal but it minimizes Huawei's access to certain Ethernet technologies. Last week, the parties pulled their application with the... continue reading...

David Yedwab Live on TMCnet

You may know David Yedwab as one of the leading analysts in telecom. If you aren't aware of him, then I am glad to let you know that David is now writing for TMCnet and his columns can be found... continue reading...

Telecommuting Slowdown

While I have been espousing telecommuting and moreover discussing frequently how IP communications enables companies to hire remote workers without losing productivity... Even I have been a bit surprised that some companies have such a large number of at home... continue reading...

Did Comcast Hire People to Attend the FCC Forum?

There have been a  number of reports that Comcast filled the recent FCC Forum with its employees and people off the street who were paid. By doing so, many claim the company denied access to people who had legitimate concerns.... continue reading...

Senate Passes new 911 Bill

The Senate just passed the IP-Enabled Voice Communications and Public Safety Act of 2007 which amends the Wireless Communications and Public Safety Act of 1999 to impose on IP communications service providers engaged in interstate or foreign communication a requirement... continue reading...

What Nortel Should do Now

Nortel will be cutting 2,100 jobs and shifting about one thousand more to areas which have lower costs. These actions are in response to a wider loss in the fourth quarter. The company remains optimistic about its long term future... continue reading...

Siemens has Large Cuts

Close to 8,000 positions will be eliminated at Siemens in their communications division as part of a reorganization which allows the company to shift from being a hardware vendor to one that produces software. Over the past five years the... continue reading...

Some Webinars to Witness

If you aren't aware, it seems like my responsibility to at least mention some webinars worth attending. They happen to all be webinars that are hosted by TMC. I am going to try to attend them all. Some of the... continue reading...

NEC Targets Mid-Tier for IMS

Above: NEC's View of IMS NEC is targeting mid-tier providers with its new IMS products. The company's new Service Convergence Integrated Platform or SCI-P is a 'starter' framework for IMS, and bundles carrier-class call processing quality, blade-server architecture, a... continue reading...

Thank You Kevin Martin

It seems as if FCC Chairman Kevin Martin is the champion of the US citizen today at the FCC Forum as he seems genuinely concerned that there is discrimination taking place on the internet. Moreover he seems concerned about the... continue reading...

The US Entrenched in the Communications Third World

A year ago I wrote an entry titled Living in the Third World of Communications and boy, I must have been really pissed off on that day because I usually don't tell politicians they need to be sure they... continue reading...

FCC Forum Starts This Week

This week there will be an FCC Forum in Boston where the FCC will be discussing many issues regarding the future of the internet. While the lobbying system of the US is wonderful in that it allows many to have... continue reading...

Pakistan Blocks YouTube

Remember a while back when I suggested we use YouTube as a political barometer in response to Iran blocking the video sharing site? Well, Pakistan is the latest country to join the list of YouTube blockers. More See also: Blogging... continue reading...

Judge Gives Google a Viacom Copyright Lawsuit Extension

Apparently sometimes even Google needs more time to search through documents. In fact, a judge has granted the search leader two more months to scan through 4.5 billion documents pertaining to a lawsuit with Viacom regarding copyright infringement relating to... continue reading...

Japan's High-Speed Internet Satellite

While some of us in the US may be proud that we are able to surf the web at speeds of 10 Mbps or even a bit more, in Japan they are striving for speeds of 1.2 Gbps or... continue reading...

More SMB Communications Growth

Yesterday I discussed how well the SMB space is doing in the communications market and today there is more evidence of competition in the space as WhaleBack Systems is expanding deeper into the mid-Atlantic region. Three companies, Schultz Technology Solutions,... continue reading...

Cbeyond Sees Massive Growth

What can you say about Cbeyond? Like HP they hit the cover off the ball with their earnings. The company which provides voice, broadband and mobile service to the SMB space had strong fourth quarter growth with revenues of $76.9... continue reading...

Jamie Siminoff on The Big Idea

Before I met Jamie Siminoff the CEO of SimulScribe the visual voicemail company, I would get emails from people in the industry telling me I should meet him as he was a great guy. Jamie does come across as a... continue reading...

Skype Serves up 100 Billion Minutes

What can you say about a company that has generated 100 billion minutes of telephone traffic. Skype has been around for 4.5 years by the way making this milestone an even greater accomplishment. While these minutes were all free, it... continue reading...

More Cable Details Emerge

More details are emerging from the recent cut cables in the middle east. According to the ITU's (International Telecom Union) head of development, Sami al-Murshed, "We do not want to preempt the results of ongoing investigations, but we do... continue reading...

The Problem with Triple-Play Providers

I am a cable quadruple customer. VoIP, broadband, TV and the reason I switched from standalone VoIP to cable had to do with dropped packets on my network. After spending days trying to figure out what the problem was... continue reading...

Jon Arnold on Vonage

Jon Arnold has done a great job of analyzing how Vonage is doing and according to the Arnold, the latest quarter had some ups and downs. Jon spells out why Vonage may not make it into 2009 and I for... continue reading...

Verizon Wireless and AT&T Lowering Rates

I have been intentionally staying away from the news regarding Verizon Wireless introducing new unlimited voice plans but now that AT&T has come out and matched Verizon's plans, it seems I have to at least mention it and point to... continue reading...

TMCnet Continues to Grow

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone. The total... continue reading...

Web 2.0 Coming to a Business near You

I have been waiting, patiently waiting for businesses to take advantage of web 2.0 in a way that affects me. I wanted to see something that took advantage of this new technology and made my life better. There have... continue reading...

The ISPS Strike Back

In the quest for behavioral targeting, companies who control ad networks have been working as hard as possible to allow advertisers to reach web surfers based on their online behavior and not just what page they happen to be on.... continue reading...

Sony's VoIP Headsets

Sony may be a decade or so late to the game but certainly it is better to be late than not in the game at all. So welcome Sony to the world of VoIP headsets. The top of the range... continue reading...

Intel's Skulltrail Motherboard

I just have to wonder if Intel's latest motherboard code named SkullTrail will be useful beyond the gaming market. The device can be outfitted with two quad-core processors and multiple graphics chips from AMD (yes, AMD) and Nvidia. Obviously the... continue reading...

RIM Sues Motorola over Patents

The sheer nastiness of what is about to happen could become something of legend. The first few grenades have been lobbed back and forth between Canada and Illinois. First Motorola jacked up licensing fees for its patents for things like... continue reading...

Aastra Acquires Ericsson's Enterprise Business

Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants... continue reading...

Quickorder for Starbucks

Check it out... I was scanning engadget and came across Quickorder software which enables the iPod Touch to let customers order their coffee at Starbucks without human interaction. I think this is a great idea and in many areas of... continue reading...

SMBs Embrace FMC

Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to... continue reading...

Rembrandt IP Management

Some analysts are concerned that patents held by "patent troll" Rembrandt IP Management will be used successfully against cable companies and others. In cases originally spread across federal courts in Delaware, New York and Texas, Comcast, Time Warner Cable, Charter... continue reading...

BitTorrent Strikes back

Recently we discussed how regulators will be looking carefully at Comcast and the fact that they were throttling the bandwidth from the file sharing program BitTorrent. While the regulators mull over what to do with these practices, the programmers at... continue reading...

How Will Cable do in a Slower Economy?

One wonders how well cable companies can do in a slowing economy. Certainly if you an investor, this question is of great importance. According to this article, cable companies have fared well in past recessions but this time there... continue reading...

Amazon S3 Down but not Out

Amazon has been getting lots of positive press lately on its new storage initiative Simple Storage Service or S3. The service has been a tremendous help to startups as well as established companies as it lowers the cost of scaling... continue reading...

You *Really* Get What You Pay For

I have to kick myself because I did it again. Sometimes I think I will never learn. Nobody wants to pay more than they should so when I somehow pulled a muscle in my neck while sleeping, I found myself... continue reading...

Regulators Reshape the Internet

It is pretty amazing to see how many separate issues are surfacing that could affect the future of the internet. The FCC and government have their plates full deciding what to do with telcos and their potentially anti-competitive practices. The... continue reading...

Mobile Browsing Gets Better

Stacy Higginbotham over at GigaOm has some thoughts on mobile browsing and concludes that the mobile web browsing experience is still not great but it is getting better. She discusses a number of new and even existing companies who are... continue reading...

HD Voice Community

As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like... continue reading...

Unprotected SIP

Somehow the title "The Dangers of Unprotected SIP" caught me off guard  since today is after all Valentine's Day. Seems like something they should teach you about in geek health class in high school. But seriously, I don't think... continue reading...

Increase Marketing Spend in a Recession

I just couldn't help but sharing this article about how companies who increase their marketing spend in a recession come out of it doing better than when they went into it. I am not advocating that there is a recession... continue reading...

Corporate Phone Bills: $133 Billion in 2008

A staggering $133 billion dollars will be spent on communications services by businesses in 2008 according to Insight Research. 39% of this spending will be on cell phone bills. This staggering amount could be reduced if companies explore IP... continue reading...

Telco 2.0 - the Microsoft way

The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along. Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing... continue reading...

Verizon's Network Upgrades

If you haven't been paying attention, you will have missed the fact that Verizon Wireless is investing like mad around the US to improve their mobile network. The quality of the wireless network was amazing to begin with and... continue reading...

Yahoo's Choices

I have mentioned in the past that Yahoo! has no choice and that it needs to seriously consider the Microsoft offer. Since that time, News Corp. has offered an alternative to Yahoo!… The media conglomerate will give some assets... continue reading...

ITEXPO East 2008 Video

If you missed ITEXPO this past month in Miami, you missed a great opportunity to meet with VARS, service providers and many companies looking to purchase IP communications products and services. I am truly humbled by the unsolicited comments... continue reading...

Covad has Wider Loss

Covad reported a fourth quarter net loss of $11.9 million or $0.04 per share, compared to a net loss of $8.4 million or $0.03 per share in the previous year quarter. Net revenues for the quarter increased to $121.6 million... continue reading...

Garmin Nuvifone Review

Tom Keating has an excellent review of the Garmin nuvifone and after reading it I remain very impressed with what the company will be releasing soon. Let's look at the facts. Garmin's nuvi line is fantastic. I like the... continue reading...

Senate Approves Surveillance Measure

Earlier today the U.S. Senate defeated an Amendment to strike the provisions providing immunity from civil liability to electronic communication service providers for certain assistance provided to the Government. The White House-backed surveillance measure, which grants legal immunity to companies... continue reading...

Google Apps Get Unified Communications

It was bound to happen... Google Apps have finally become connected to the world of Unified communications. Thanks to Voice Mobility, you can now integrate Google Apps with your unified communications system in your campus or corporate environment. As... continue reading...

New VoIP Security Problem

Tom Keating alerted to me a new phone hack which is for now targeting SNOM IP phones. The big hack involves the ability of some VoIP phones to make phone calls from the Web interface using a simple web POST... continue reading...

What Caused the Blackberry Outage

It seems a single IP address refusing connections brought down the Blackberry network yesterday. Apparently a secondary IP address was accepting connections and those users who got some of their e-mails through were switching between IP addresses. Thanks to Zenprise... continue reading...

UK Threatens to turn off Web Access

Russell Shaw discusses the talks in the UK which center around three strikes and your out legislation which will turn off broadband connectivity to those people who are repeated infringing downloaders. What upsets Shaw most -- and I rarely see... continue reading...

Forbes on Mobile World Congress

Forbes does a good job of detailing the happenings at Mobile World Congress this week. In summary, the Android phone is not ready for prime time (not much of a surprise here) and there are a plethora of devices from... continue reading...

Samsung MBP-100

If you were hoping for the day that you could fit a video projector in your pocket, perhaps that day is finally here. Of course this depends a bit on how big your pockets are. From this picture it seems... continue reading...

Intellectual Property, The Other Defition of IP

It's funny... I have been writing about the enhanced services made possible via IP communications for over a decade. To some degree, these services are here and while I think there is a great deal of room to go in... continue reading...

Tandberg Video works with Microsoft OCS

Microsoft unified communications gets video interoperability with Tandberg products. Specifically, TANDBERG MXP endpoints can now register and authenticate directly with Office Communications Server 2007 allowing them to appear as contacts in an Office Communicator 2007 user's contact list. By... continue reading...

Communications Being Purchased Incorrectly

In the world of communications a sad fact is that in the past few years, technology has evolved to the point where communications is being more integrated into business processes than ever.  Regardless of industry,  communications has evolved to the... continue reading...

Starbucks Goes AT&T

Great news for caffeineoholics who need internet access and want it for free. Through an agreement between Starbucks, AT&T and T-Mobile the three companies have come up with a way for AT&T to provide internet access at Starbucks locations.... continue reading...

Digium Guarantee Program

Good news for the open source market as Digium now offers a slew of new warranty related announcements meaning that purchasers of Digium software and hardware will get better warranties and and a money-back guarantee if a product does perform... continue reading...

Mobile World Congress Key Terms

As you may know, Mobile World Congress kicks off this week and to get the ball rolling the event has put out some of the key terms you will be hearing more about this week. I have posted them here... continue reading...

Microsoft Better off Hiring than Buying

Phil Greenspun has some great points about the pending Microsoft/Yahoo! merger and why the value Microsoft has ascribed to the company is more than they deserve. Here is an excerpt: The interesting question is why a company that claims to... continue reading...

Bluetooth on WiFi Steroids

Imagine a world where your bluetooth devices could take some instant steroids which bulk up your file transfer speeds allowing you to transfer at 100 Mbps or more. Ultrawideband was supposed to be the "steroids" allowing such functionality but... continue reading...

Alcatel-Lucent Cuts Dividend

Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a  few bright spots. On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion)... continue reading...

The Real Cable Story

For those of you who just can't get enough information on the middle east cable outages, the Economist sheds some light on the story with a well-written piece containing lots of detail. Sadly they seem to discourage conspiracy theories making... continue reading...

Google Buying Plaxo?

Another day, another Google purchase rumor. This time it is Plaxo, the company that stores online business contact details. This company recently launched something called Pulse which allows you to decide if someone is a business or personal contact. I... continue reading...

Open Source in South America

I was pretty blown away at just how much South American traffic there was at the recent ITEXPO a few weeks back. Much of this traffic was in the booths of companies who focus on the open source space. Digium... continue reading...

One Cable Cut Explained

Great news... An anchor did cut one of the undersea cables in the middle east meaning there is one less chance for the conspiracy theory some are espousing. What happened to the other four cables is still a mystery... continue reading...

Gphone Spotted Soon

In a few days a bunch of reporters will be viewing the first Google Gphone and sharing their thoughts with the public. Unfortunately I will not be at the Mobile World Congress so I won't see this phone in person... continue reading...

Cables Fixed by Weekend

It looks like the undersea cables will be fixed by the weekend. Here are some details from Reuters and the AP. Here is an excerpt from the AP story: The two unusual incidents slowed businesses and hampered personal Internet usage... continue reading...

Aerophone In-Flight Calling

A company called Aerophone has recently announced that they will be using picocell technology connected to transceivers to allow passengers to use their cellphones to talk while in-flight. According tot he company, the system will not have a negative... continue reading...

BT Fusion Gone

GigaOm reports that BT Fusion is going away to be replaced by a new service powered by HTC devices. Fusion is a convergence service that allows subscribers to make cheap or free calls via Wi-Fi into a BT broadband hub... continue reading...

Is AT&T a Runaway Winner?

Is AT&T going to win the IP services wars? I get the feeling they are really doing a fine job in this regard and will only do better over time. Jon Arnold agrees and in a  recent article he talks... continue reading...

LG Viewty Crosses Threshold

We are really at the threshold of a new era of mobile communications as today's cell phones are monsters in terms of capability... Processor speeds are getting faster and memory is getting cheaper. If you want an example of... continue reading...

A Cut Cable a Day

Apparently a cut cable a day makes the Internet go away. We are at five and counting. Any theories on what is going on? Maybe its the bees?... continue reading...

Big Things, Small Packages

Check out my Publisher's Outlook from the next issue of Internet Telephony Magazine. I didn't post it here because some of the content has been discussed here before and some is new. I focus on mobile VoIP, mobile access points,... continue reading...

Voce Signals Failed MVNO Experiment

Is it safe to say that if Sprint itself can barely make it as a mobile carrier, then companies that have to pay Sprint and others for their network to resell their services will have an even harder time?... continue reading...

Blodget on Yahoo/Microsoft!

Henry Blodget details why the Microsoft/Yahoo! deal will get more tricky over time. He describes an infinite loop of angry Microsoft shareholders who drive down the price and subsequently require Microsoft to increase share dilution as it adds more shares... continue reading...

Apple Doubles Capacity

Out of guilt -- I really don't think it is important news, I need to share with my readers that today Apple doubled the capacity of the iPhone and iPod Touch. The new 16 GB iPhone will cost $499 and... continue reading...

Undersea Cable Cuts

Undersea cables are a weak spot in internet connectivity worldwide and with all the recent undersea outages taking place around the world, we need to be concerned that in the US and Canada that these cables are unprotected. Not only... continue reading...

Podcast Interview: 8x8 VP Marketing Huw Rees

8x8, the company behind Packet8 service has been doing a terrific job running their company with positive financial results and new services which are innovative and unique. Some are video-based, some are mobile and others are in the call center... continue reading...

Aretta's Hosted Asterisk Tastes Great

In the nineties when communications manufacturers gave the market few choices and there were many proprietary options, companies like Dialogic, NMS Aculab and others came on the scene and gave users choice by allowing them to purchase DSP resource boards... continue reading...

Foundry Powers XM

Good news for Foundry Networks as XM Satellite radio has allowed the company to go public with the fact that the leading satellite radio company has chosen Foundry's BigIron, FastIron SuperX, FastIron SX 800 and FastIron Edge X series Layer... continue reading...

Level3 Cuts

It seems that Level3 will have some more cuts as a result of a steep loss this quarter. Over 1,000 people or 16% of the company's workforce will be getting the axe according to TheStreet.com. I was a bit surprised... continue reading...

ECI Telecom Podcast Interview with CMO Laura Howard

Since my last article about ECI Telecom, the company has gone private. The question I am sure you are wondering about is how has this move changed the outlook for the company if at all and moreover what is ECI... continue reading...

Open Source, Schmopen Source

Tom Keating takes us through an interesting tour through Shmooze and wonders aloud if this product is the Yiddish Asterisk. I'll give you a hint... It is not the Yiddish Asterisk but it is no chopped liver either.... continue reading...

ITEXPO East 2008 Videos

There was in independent reporter at ITEXPO interviewing yours truly and some of the exhibitors from the show. There are two Quicktime files for your enjoyment... One is an interview with me discussing the consumer side of communications opportunities and... continue reading...

Microsoft to buy Yahoo!

One of the longest-running tech rumors around is that of Microsoft buying Yahoo! in an effort to become more competitive with Google. The concept of Microsoft as an underdog in any market would have been tough to swallow just a... continue reading...

Charlotte Wolter Joins TMCnet

I am proud to announce that Charlotte Wolter is joining our roster of TMCnet contributors and she  will be writing about the service provider space. I have been a huge fan of Charlotte -- her insight and writing and... continue reading...

Motorola Explores Spinning off Handset Business

Word is according to CNBC is that Motorola is looking for strategic alternatives for its mobile phone business. I wonder if this move makes sense for the company as this product line is where everyone seems to want to be.... continue reading...

The iTunes PIA

So a while back... I don't even know when, I somehow downloaded Quicktime. It was back in the days when Apple was the company we all felt sorry for. Perhaps a decade or so ago. Once the software was installed,... continue reading...

TMC Welcomes Gary Kim

Please join me in welcoming Gary Kim to the TMC editorial team. As you no doubt have realized by now, TMC is doing its absolute best to provide the industry with the world's best writers and thought leaders. This news... continue reading...

SIP Trunking Interview

Recently TMC and Ingate teamed up to provide the fourth SIP Trunking educational sessions at an Internet Telephony Conference & Expo. I just saw that Greg Galitzine had a chance to interview Olle Westerberg the CEO of Ingate regarding his... continue reading...

700 MHz Auction Update

So far in the 700 MHz auction there have been bids totaling more that 2.4 billion and in about a month we should know who won. There were just under two thousand bids for this precious spectrum which could become... continue reading...

Sprint Sues VoIP Firms

Many in the IP communications industry blame Vonage for going public, knowing full well that the way they run their business, they can never be profitable. They basically spent a fortune on customer acquisition and not enough time finding ways... continue reading...

Dell/Fonality Phone System

Russell Shaw has some analysis of the new Dell Fonality VoIP Phone System launched at ITEXPO this week and talks a bit more about the product and how it compares with the competition. Best of all, he has some screen... continue reading...

ITEXPO: Article in Sun-Sentinel

The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show. The article was written by Arlene Satchell and she... continue reading...

Big Sprint Changes

Sprint certainly needs to do something to reduce churn and to become relevant to customers once again. In an increasingly commoditized business they have done little to differentiate themselves from others through either unique handsets which customers want, network quality... continue reading...

My Schedule Tonight

I am blown away by the amount of people who have reached out to meet with me at the very last second at this particular event. So many people want to meet... I wish the show was 2 weeks. :)... continue reading...

ITEXPO West 2008 Day One - Andy

We are looking forward to the best three days of IP communications excitement this year here at ITEXPO in Miami. I just saw Andy Abramson's post and it reminded me that he won't be able to make it to the... continue reading...

Dell Chooses Fonality

Fonality has some huge news to share with us here at Internet Telephony Conference & Expo. The company was just picked to be the small business communications offering by Dell. What is perhaps most amazing regarding this news is the... continue reading...

Internet Buffet Closed

Greg Galitzine heads up the editorial team at TMCnet and recently he and I were discussing the all you can eat internet and how it may soon be gone. During our talk, I had trouble seeing why this is different... continue reading...

Whitman Departs: What it Means to Skype

Meg Whitman was the person who put the Skype deal together at eBay and over the past year it has become apparent that Skype is not generating the revenue eBay hoped it would. In addition, in the last 12 months,... continue reading...

Fujitsu F705i -- Slim and Waterproof

As you pack to head down to Miami for ITEXPO, you may want to consider an extra accessory. How about for example a new cell phone... One that is perfect for a city where you may end up in a... continue reading...

ITEXPO East 2008 Schedule

Here are some of the happenings this week at ITEXPO. My team is already down in Miami, making sure the new Mustang convertible is prepped and ready for the raffle Friday. I wish you luck in winning the car and... continue reading...

Have a Safe Trip to ITEXPO

I hope everyone has a safe trip down to Internet Telephony Conference & Expo. The registration numbers are trending nicely above estimates and we expect a stellar event. As always, we have done our absolute best to assemble the most... continue reading...

MacBook Air Missing Features

Sure the MacBook Air is missing a few features. No surprise as it is so thin. A slow hard disk and missing FireWire port shouldn't be a deal breaker for the people that want the bragging rights associated with the... continue reading...

ITEXPO Giveaways

Here are some of he giveaways from next week's ITEXPO in Miami, FL. Will you be one of the winners? Hope you will be there to find out. Remember, you have to be present to win these prizes. Tom Keating... continue reading...

White Space Internet Closer

Although we unfortunately will not be able to take advantage of new and exciting internet devices utilizing "white space" technology next week at Internet Telephony Conference & Expo in Miami... It does seem that at some point in the future,... continue reading...

Vonage to Follow SunRocket?

When asked for a surprising prediction for 2008, Blogger Russell Shaw answered among other things that Vonage could go the way of SunRocket or potentially get picked up by Sprint Nextel. Actually, with all the negative (rumor)coming out of this... continue reading...

Fax, T.38 and SIP

As you may remember from a prior post, AudioCodes was running a five-part webinar series which concluded yesterday with a webinar on SIP and T.38 fax. On the webinar, Percy discussed reliability concerns with the G.711 standard, and more specifically,... continue reading...

Skype on Apple TV

Good news for those of you who want to purchase an Apple TV but are concerned it doesn't do enough -- like say make VoIP calls. Engadget reports this morning that hacker Brandon Holland will soon have have a plugin... continue reading...

California Broadband Task Force Recommendations

California Governor Arnold Schwarzenegger commissioned the California Broadband Task Force (CBTF) to “remove barriers to broadband access, identify opportunities for increased broadband adoption, and enable the creation and deployment of new advanced communication technologies.” The governor also requested that the... continue reading...

Outrageous Interactions

Normally I don't like to judge people but in this case -- I was asked by Interactive Intelligence if I would do just that --- judge people. You see, I will be a judge on a panel with Interactive Intelligence... continue reading...

AT&T and Net Neutrality

In case you missed it, Slate has an article worth reading titled Has AT&T Lost its mind. It talks about the idea of AT&T filtering web packets via deep packet inspection. I touched on this topic as well in the... continue reading...

Shoretel Class Action Suit

Kahn Gauthier Swick, LLC (KGS) has announced an initial filing of securities for a class action suit against Shoretel. According to a press release: If you purchased shares of ShoreTel in connection with the IPO or if you purchased shares... continue reading...

The Rise of the Splinternet

In the good old days having a website was good enough... This was your portal to the world -- your customers and everyone else. But slowly but surely a wealth of new communities are being created and if you aren't... continue reading...

Pizza Ordering Goes Mobile

There is a fierce battle to get you to order your pizza more conveniently. The arms race is now coming to mobile devices as Pizza Hut will allow ordering via SMS and the mobile web. The company expects to earn... continue reading...

Open Source Momentum

By now, you may have heard that Sun has agreed to purchase open-source database company MySQL for one billion dollars. Many companies are betting on open source as the future and open source companies operating in niche markets such as... continue reading...

Go Directly to Jail, Do Not Pass Go

A disproportionate amount of fraud seems to have taken place in the telecom and technology fields over the last decade. Adelphia, Worldcom, Enron (remember they also had a bandwidth trading division) and many others have been caught and convicted over... continue reading...

Mobile Device Management

Mobile device management is a somewhat new addition to the telecom expense management (TEM) field, but it has exploded in the past couple years as mobile telephony adoption among enterprises has continued at a rapid clip. Moreover, many workers are... continue reading...

CopperCom Close to Closing

Recently a coworker received an e-mail from CopperCom which doesn't seem to bode well for the company. It looks like the company's days are numbered. Frankly the company has been very quiet for years and has no news I could... continue reading...

Open Source PBX Redesign

For you open source communications aficionados -- you know who you are --   ... I have some great news for you. TMCnet has recently worked with Sangoma to redesign the open source PBX Global Online Community. I hope you like... continue reading...

SIP and Enhanced Services

Jeff Dworkin is no stranger to TMC University as he has taught numerous TMC courses at ITEXPOs over the past years. Even though Jeff is well-known to many of you what you probably are not aware of is the... continue reading...

WiFi Hotspots Still Not Secure

In August of last year I wrote about how WiFi hotspots are not secure. A few days later I clarified the post with comments from Microsoft's Francois Doremieux, Senior Program Manager, Product Group: Customer Experience. The clarification basically explains that... continue reading...

Jon Arnold

TMC's newest contributor is Jon Arnold. Jon is is one of the most methodical and knowledgeable people I know in the IP communications space and I have always admired him a great deal. TMC has worked with Jon for many... continue reading...

ITEXPO - Huge International Draw

As Tom Keating mentioned earlier today we are proud to announce that Internet Telephony Conference & Expo which will take place in just under a week in Miami Florida has registrations from 74 countries, a 15.6% increase over last year.... continue reading...

Important Interviews

Recently I was fortunate enough to be able to interview a number of thought leaders and others who have given me their perspectives on the communications market, the future, the entry of Google, Apple and Microsoft into the space and... continue reading...

Tech News 01/16/07

It has been a pretty big news day so far this early morning. Intel perhaps is responsible for the biggest portion of today's market movement as last night they announced earnings which were not all that bad but the stock... continue reading...

MacWorld Update

Although I am not blown away by the Apple announcements out of MacWorld today the news could still be a massive financial win for the California-based company. In short, the cult of Steve Jobs announced a new thin laptop Macbook... continue reading...

Quantcast Update 01/08

On November 6, 2007 I had a post (see bottom of post for chart) where I showed how TMC compares with other IP Communications sites. I did this by pulling numbers from Quantcast, a web service which tracks web traffic... continue reading...

Ergonomic Phones

A concept you rarely hear about but which is important is ergonomics in telephones. I came across an ergonomic phone white paper from Shoretel and while it is Shoretel-centered it is still pretty useful and worth checking out before you... continue reading...

Atlanta: Most Wired US City

I have to be honest when I say I was surprised to read that Atlanta, GA is considered to be the most wired city in the US. When you look at the reasons however it begins to make sense. As... continue reading...

Samsung Bribery News

Samsung has its hands in just so many things and subsequently it is worth sitting back and taking notice when the company is accused of setting up a slush fund and engaging in bribery. Samsung Group is easily South Korea’s... continue reading...

Sprint Layoffs

The bad news keeps flowing for Sprint employees as there are now rumored layoffs coming. Still, with a new CEO, this news is not too surprising. Moreover, for shareholders these cuts will likely be welcomed as sales are slowing and... continue reading...

Google iPhone Upgrade

The latest news out of Google is not surprising as the company decided to choose the week of Macworld to announce that they have improved their iPhone experience. As I wrote about earlier today, iPhone search activity is much greater... continue reading...

iPhone Google Traffic Surge

Back in the late nineties the CEO of Nokia made an interesting prediction at an industry show in his keynote address. The prognostication was that soon more people would surf the internet on their mobile devices than on PCs. Unfortunately... continue reading...

Cisco Invests in SoonR

Cisco has just invested in SoonR a company which supplies a service allowing computer files to be easily accessed by mobile phones or other internet devices. As mobile devices become more powerful and wireless broadband becomes more pervasive, this segment... continue reading...

Striking Writers to Launch New Company

Perhaps the headline of this post should be ended with the he disclaimer "With the help of investors who may or may not pony up $30 million." The worst nightmare of the studios and networks dealing with the writer's strike... continue reading...

Multicore Processors in 3G

As 3G applications and services become more complex, it becomes essential that service providers address the challenge by ensuring they user the proper processors to take advantage of increased device load. One way to tackle the problems of power and... continue reading...

Good Bye Jeff Raikes

Good bye Jeff Raikes. Raikes did a great job at Microsoft and in the unified communications space he should be commended for rolling out a slew of strong products and doing a fantastic PR and marketing job promoting them. He... continue reading...

T-Mobile's Massive Spend

I thought it worth mentioning the absolutely staggering amount of money T-Mobile will be spending to upgrade their 2G and 3G networks. A total of $10.3 billion will be spent between now and 2009 in fact. This could be an... continue reading...

Sad, Very Sad

Now I am not one to nitpick but it would make sense to fix this phone -- right? Photo credit: DinSide.no and I have no idea where this photo was taken.... continue reading...

Service Provider Opportunities

Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT... continue reading...

Death of the Road Warrior

One of the more respected names in the video/telepresence space is Casey King, CTO of LifeSize. I recently had a chance to interview King and you may be interested in reading his views on how telepresence is changing the world... continue reading...

IP Fax Reliability

If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP. This... continue reading...

International Calling Alternatives

While perusing the international calling channel on TMCnet I came across an article which details the checklist of items you need to be aware of when choosing an international calling service. While many people are likely to think about the... continue reading...

Secure your WiFi or not?

Here is some very good commentary from Bruce Schneier on Wired.com regarding WiFi, security, the odds of being sued for music sharing, chances of being hit by an asteroid and why you may not want to have security on your... continue reading...

AT&T to Filter Web Traffic?

It is very scary to read an article on the New York Times website about AT&T openly admitting the fact they may be soon filtering internet traffic. I can think of no scarier thing and there should be no need... continue reading...

Toshiba SIP Trunking

Toshiba has joined the SIP trunking party with an announcement that their Strata CIX family of IP PBXs will support Session Initiation Protocol. The company will have nationwide support for SIP trunking and this should be great news for past... continue reading...

Pocket Internet

I beleive there needs to be a slew of devices allowing us to have web browsing on the go. Something smaller than a laptop and larger than a smartphone is needed. The Wall Street Journal has some interesting points about... continue reading...

Comcast 2.0

In December of 2004 I wrote an article titled VoIP 2.0 in Internet Telephony Magazine which focused in part on next generation devices VoIP service providers need to differentiate themselves. Here is an excerpt from that article: The Device Sells... continue reading...

Latin America VoIP Conference

We are very excited to announce that at the upcoming Internet Telephony Conference & Expo in Miami later this month, there will be a free session for resellers showing them how to best sell IP communications products and services to... continue reading...

VoSKY Interview

Check out my interview with David Tang the vice president of Global Marketing at VoSKY the company who introduced me to the term Skype trunking a number of years back. VoSKY makes a number of products geared at integrating Skype... continue reading...

Webot Review

It is almost embarrassing to call it a review as getting Webot up and running was almost too simple for words. Once you sign up to the music streaming and photo sharing service you are offered a download of software... continue reading...

About Computers and Bezels

Any article focusing on performance automobile concepts and computers must be read and one titled Making the BMW of Enterprise Computers is no exception. This article talks about how Dell is working on making their servers look better... Even if they... continue reading...

IP Communications News January 4, 2007

If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you.  Either way, there is lots of great news happening in this first short week of... continue reading...

IP Communications News January 4, 2007

If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you.  Either way, there is lots of great news happening in this first short week of... continue reading...

IPitomy: Branica's Latest Creation

Nick Branica is one of the few living legends in telecom having been responsible for the voicemail vendor Key Voice Technologies. This company was purchased in the nineties by Comdial and is credited by many for allowing Comdial to stay... continue reading...

Packet8: Slow and Steady Wins the Race

What is not to like about a company that keeps growing its customer base yet stays just under the radar so it isn't sued into oblivion? 8x8's Packet8 service continues to grow nicely and has just reached the 10,000 user... continue reading...

Technology News Wrap Dec 27, 2007

It has been a slow news week as you might imagine and there have been a number of stories which have caught my eye. Stories wrapping up 2007 are rampant and one worth reading is from Mae Kowalke and is... continue reading...

TMC Goes JibJab

The TMC team apparently has been very busy keeping our audience entertained. For the latest creation take a look at the Night of the Living Republicans starring the TMC team. How many TMC team members can you recognize?... continue reading...

In-Flight Internet Access Update

I think I want internet access when I fly. I really do. Yes, the plane is usually a quiet time to reflect and write compelling content… Still, I can now feel comfortable flying during the business day from the west... continue reading...

VoIP Banned on Some Flights

Perhaps the best holiday gift for people who enjoy peace and quiet on their flights is an all out ban on VoIP in the sky. The AP is reporting on the sorts of things we may be allowed to do... continue reading...

Lobbyists Writing US Telecom Policy?

It should be apparent that lobbyists are responsible for US telecom policy. What is surprising however is the scandal involving John McCain who is trying to squelch a New York Times story which will break news that a woman lobbyist... continue reading...

GENBAND UK Win

GENBAND has a nice UK win with its The M6 Communication Application Server which will help UK-based BNS Telecom Group PLC provide mobile PBX and PBX trunking services.   Paul Gill, head of BNS marketing said “After one demonstration of... continue reading...

Asterisk Hits One Million Downloads

If you have any doubt that there is tremendous interest in open source communications consider the fact that Digium has recently announced the one millionth download of Asterisk – the open-source PBX.   Yes, that is “One million!”   This... continue reading...

The Latest on Mitel

If you are interested in the latest on Mitel and Sir Terry Matthews, be sure to check out this article from Zippy Grigonis titled Mitel Gathers Steam with Netherlands Deal.   In the article you will learn how lawn mowers... continue reading...

SIP Trunking Training

If you have attended any of TMC’s Internet Telephony Conference & Expo’s in the past eighteen months you are no doubt aware that one of the very well attended workshops focuses on SIP trunking.   The reason for this is... continue reading...

Avaya’s Unified Communications Future

When you think of enterprise communications Avaya is certainly one of the first names that comes to mind. A huge player in the space, the company has a tremendous amount of influence in the future shape of things to come... continue reading...

Nortel Sues Vonage

Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent infringements than just about any other company out there. The latest patent fight is with Nortel, a company who says... continue reading...

OCS Training

It goes without saying that unified communications was one of the most exciting growth areas in the communications market this past quarter. Microsoft continues to be a major driver of this technology with its Office Communications Server (OCS) product. In... continue reading...

Net Neutrality 2.0

Should service providers be allowed to alter your web pages? The issue came up yet again when Toronto-based Rogers decided to insert messages containing sales messages in web pages they display on their customer’s browsers.   "We are concerned about... continue reading...

NextPoint Analysis

If you meet David Walsh a partner with One Equity Partners, you immediately think banker. For those of you who may not frequent the tiny (and blisteringly cold when I was there) island of Manhattan, banker generally means investment banker.... continue reading...

Star Wars Everywhere

Should we be alarmed with the amount of Star Wars content on Tom Keating’s blog? I am not sure. As a huge fan of the Star Wars trilogy (quadrilogy?, quintilogy?, sextilogy?) movies I guess I am OK with it... continue reading...

Security: The Best IP Topping of All

The Internet Protocol is one of the largest enablers of the last decade. It allows communications to take place wherever there is broadband connectivity. Voice over IP, video over IP, fax over IP… Just about everything runs over IP it... continue reading...

VoIP Inc. Gets Co-CTOs

Recently I wrote about Shawn Lewis leaving VoIP Inc. and a result I received a number of e-mails asking how the company can continue operations without Lewis. Today the company has responded to the departure of Lewis with the appointment... continue reading...

It’s Google Vs. the Carriers

This past week at the VPF Winter event in Manhattan on a panel dedicated to the intersection of the internet, media and telecom I made the prediction that the company with the biggest advertising network will win the media and... continue reading...

CompUSA to Close

In the neighborhood near TMC, three stores have recently been wiped away in the past years. The first to go was the hardware store which could not compete against Home Depot. The next was the photo development store because of... continue reading...

JetBlue WiFi

Although I am disappointed by JetBlue’s decision to allow e-mail access only via a Yahoo! account and a Blackberry device (update: the service will also work with laptops) I am extremely happy to hear that at least e-mail will now... continue reading...

Mediaware Communications: the new Blue Silicon

In 2000 my team at TMC received a call from a new company named Blue Silicon that received around 70+ million dollars to form a company that would integrate voicemail across disparate systems. The company launched at Internet Telephony Conference... continue reading...

FCC Upholds Metro Competition

At yesterday’s VPF meeting a number of people had trouble believing that Verizon opening its network is an authentic move to help consumers. This is partly because the company while on the one hand was opening was on the other,... continue reading...

Telecom Growing Nicely

It’s a good time to be in telecom. With all the housing gloom and doom it is nice to see that at least the telecom market is doing exceedingly well. Of course you have to pick your battles… Consumer VoIP... continue reading...

Speaking at VPF Winter 2007 Today

I am speaking today by the way. I forgot to mention it. Here is the session you can see me at later today –4:00 PM in fact.   Keynote Panel   Web, Media and Telecom Market   Panelists include Bhupender... continue reading...

Voice Peering Forum Winter 2007 Kicks Off

At the Voice Peering Forum Winter 2007 conference the attendance is very good which indicates tremendous interest in this burgeoning market. So far it seems clear that Stealth Communications, the company behind this event has yet another successful conference under... continue reading...

Off to the Voice Peering Forum New York

Tomorrow I am off to the Voice Peering Forum Winter 2007 hosted by Stealth Communications. Shrihari Pandit the VPF Founder asked me to help with some video reporting which is always very exciting. If you know Hunter Newby from Telx,... continue reading...

Certified WiFi Telephony

Good news for those vendors looking for 3rd-party certification of their WiFi solutions as well as companies and consumers looking for the authentic “WiFi telephony” seal so glaringly absent from the marketplace today.   Russell Shaw’s blog discusses how the... continue reading...

Shawn Lewis Leaves VoIP Inc.

Shawn Lewis has left VoIP Inc. Shawn is one of the better known figures in the IP communications space and was one of the Top 100 Voices of IP communications in 2006 as determined by Internet Telephony Magazine. He is... continue reading...

Verizon Voyager Analysis

I had a chance to briefly demo the Verizon Voyager today and it is an amazing combination of technology in a compact package. The question I kept asking myself as I toyed with the device is whether this mobile gadget... continue reading...

NextPoint is Born

TMCnet’s Greg Galitzine announced the rumor on October 19th that NexTone and Reef Point were to merge. Today the news becomes real as the companies are combining to create NextPoint. Here are some quick facts and quotes according to the... continue reading...

Podcast Interview: Oswin Eleanora, Acision

In my travels, one of the more knowledgeable players I have run across in the space of telecom – and especially wireless communications is Oswin Eleonora (Oz) the Senior VP Sales and Marketing North America for Acision. You may recall... continue reading...

Laptopless Meetings

I am obviously in the majority in my thinking that a meeting without a laptop or Blackberry is a wasted meeting. How often have you been in a one-hour meeting where thirty or more minutes did not even pertain... continue reading...

Open Communications is the Future

If there is one thing Avaya is doing exceedingly well it is courting developers. Out of all the PBX vendors, Avaya has decided they will be the leader in this space. Cisco and Inter-Tel (now Mitel U.S.) have also done... continue reading...

TringMe and Flash Floods

Like flash floods, Flash phones will soon be overtaking the market in a rapid fashion as more and more developers realize Flash gives them the ability to so much more than other programming environments. TechCrunch has an overview of a... continue reading...

Consumer Gadgets Eclipse Business Phones

The maddening division between consumer and business mobile devices continues to grow and as the trend picks up steam it is apparent consumers are the winners and businesspeople suffer. This is not to say the problem isn’t in some ways... continue reading...

IP Communications Week in Review November 30, 2007

This past week in IP communications was full of news from companies like Voxalot, iBasis, Vonage, Polycom and more. My favorite news is from Vonage where they announce they are improving their customer service via web chat solutions provider inQ.... continue reading...

XV6800: Why Verizon Wireless Opened Up

There could not be a happier person on the face of the earth than I regarding Verizon Wireless opening up its network. And while I thought I pegged some of the reasons for Verizon making this decision in a... continue reading...

Google to Bid on 700 MHz Spectrum

While it is not really a surprise at this point, Google will be bidding on the 700 MHz spectrum auction and if the company wins, it will likely change the business model of many other service providers. The reason... continue reading...

The Second Sprint Merger That Wasn’t

Most in the blogosphere seemed to think a Google acquisition of Sprint was unlikely and although I agree the businesses are very different and Google would have a tough time explaining to Wall Street why the merger makes sense,... continue reading...

Google Maps Simulated GPS

I could not have been more excited to learn I could use Google Maps on my mobile phone to simulate GPS by utilizing cellular tower triangulation. You should have seen my face. Before I shared the information with my readers... continue reading...

iPhone Gets Real Network

Many current iPhone users will certainly say it is about time that in 2008, iPhones will run on a proper 3G network allowing true wireless broadband speeds. The reason the device does not currently support 3G is because the... continue reading...

Sprint Turns Down $5 Billion Offer

Sprint Turns Down $5 Billion Offer CNBC is reporting Sprint Nextel turned down a 5 billion dollar offer (according to RTTNews.com). It is not clear who made this offer as of yet. As you may recall I wrote a blog... continue reading...

FCC: Worry about TVoIP not Cable

As the FCC vs. Cable struggle continues, I can’t help but wonder if Chairman Kevin Martin isn’t spending too much time worrying about a problem which will be irrelevant at some point in the future.   Martin is trying to... continue reading...

Skype High Quality Video

Skype has teamed with Logitech to provide what they call a High Quality Video solution. I had a chance to test this new feature via a videoconference with Tom Keating who heads up TMC Labs.   In order to take... continue reading...

Verizon Wireless Opens Up

In the history of United States communications, this day ranks right up there with the day of the Carterfone (Wikipedia) decision allowing any device to work on AT&T’s PSTN network. Today, almost 30 years later, Verizon chose to tell the... continue reading...

Star Wars VoIP Phone

I came across a Star Wars VoIP phone this past weekend while perusing catalogues. I was going to write about it today but apparently either Tom Keating checks his mail more often than I do or he gets access to... continue reading...

Communications Webinars

I came across some webinars of potential interest coming soon from TMC. There are a bunch and they are quite varied so it would seem there is certainly something for everyone. I am certainly interested in the 10 myths of... continue reading...

Latest Skype Problems

I had to share this blog post on Skype from J.A. Watson as it is very interesting and points to potentially big problems at the world’s leading IP communications software company. I think some of the points here are valid... continue reading...

WiFi, Autism Link

For obvious reasons I became alarmed when I read an article linking WiFi and autism (article intentionally not linked). I told some friends and relatives about the report and they all seemed concerned and asked for links to the story.... continue reading...

Skype Foiling German Police

VoIP has reduced the cost of phone calls worldwide allowing many the ability to speak with others at a low cost or even for free. Because of IP communications in fact, there has also been a business productivity renaissance. When... continue reading...

Why Verizon Sued Vonage

I receive many questions about patents and why one company sues another. Patent portfolios are like nuclear weapons – if you have them, you are less likely to end up in a war. I was reminded of this idea... continue reading...

Re-Kindle

I may have really screwed this prediction up. You remember yesterday when I said nobody wants the Kindle, the e-book reader from Amazon. Well apparently Amazon has announced today that they sold out of the units in stock. Normally this... continue reading...

Nokia 810 Review

Tom Keating has an excellent review of the Nokia N810 and although I haven’t seen this gadget yet, based on the Nokia N800 experience I have, this could be a real killer device.   I must say that the amount... continue reading...

Rumor Mill: Google Buying Skype

I have to be honest with you my loyal and devoted readers. I am disgusted with myself. Why you ask? Because I am an addict – I am addicted to writing about Google. I just can’t seem to help it.... continue reading...

Google TV

If you think Android and the Open Handset Alliance are interesting, check out this article form TechCrunch about how Google may soon be in the set top box market and by doing so will be have the ultimate platform to... continue reading...

COTS to the Service Provider Rescue

There was a time when service providers had to purchase massively expensive proprietary equipment in order to deploy telephone service. Class 4 and 5 switches required enormous investment and could be justified as this equipment would be depreciated over many... continue reading...

Mobility as Strategic Advantage

It is obvious that mobile device proliferation has had a dramatic increase in productivity for knowledge workers worldwide. In addition it is well known the US government and military functions more effectively because it relies on Blackberrys.   It goes... continue reading...

Don’t Vote Until You read This

I am unhappy to hear that 24 House Republicans are delving into the FCC’s plan to regulate the cable companies more closely. FCC Chairman Martin is acting in the best interest of consumers by fostering competition in the cable industry... continue reading...

Ma Google

What will the communications market look like in ten years I wonder? It may be difficult to forecast incredible change and disruptive technologies but it is relatively easy to predict what will happen based on what we know today.  ... continue reading...

Mobile Advertising Grows to $16.5 Billion

I was perusing some articles on mobile advertising recently and was absolutely stunned at how big some analysts think this market will be. According to this TMCnet article, Strategy Analytics predicts the global market for mobile advertising is slated to... continue reading...

China and the Busy Weekend

It has been a busy weekend so far and it is about half-way over and I didn’t even get a chance to blog. Believe it or not there hasn’t been too much blog-worthy material and writing for the sake of... continue reading...

Google in Wireless

More discussions regarding Google getting into the wireless game were sparked today by a Wall Street Journal article focusing on Google’s wireless ambitions.   In summary:   Google will likely bid on the 700 MHz spectrum or lose good will... continue reading...

Vonage Loses Again

If Vonage has been having great luck in terms of mindshare and being top of mind as a pure-play VoIP provider, it has been equally unlucky in the patent wars as evidenced by the recent loss in the US Court... continue reading...

On-Screen Caller-ID

Living in Connecticut, quite often I get to see the rest of the country or world get exciting new technologies before I do. It seems Connecticut is not the leading place for companies to roll things out. AT&T for example... continue reading...

How does he do it?

How does he do it? How does TMCnet’s Tom Keating write posts that can combine the government, VoIP, Skype and e911 while simultaneously offending half the world? I would like to say the views expressed by Tom Keating are his... continue reading...

U.S. House Passes E911 Bill

As many of you know, in 1997 TMC decided to launch Internet Telephony Magazine because we saw the power of IP communications changing the communications worldwide. Over the past years we have seen this in action as entire network... continue reading...

Android Developer Contest

Question: What is the best way to get your mobile platform to be adopted by developers and subsequently end-users? Answer: Pay off the developers   And that is just what Google is doing with their Android SDK. A total of... continue reading...

How Network Neutrality Solves the Cable Competition Problem

It is obvious to me the cable companies are getting the short end of the FCC stick. In fact I am not sure the FCC will be giving any sort of stick to the cable companies this Christmas. Even the... continue reading...

Rumor Mill: Google Acquiring Sprint

Recent news that Sprint is not going to work with Clearwire to build out a WiMAX network only added to the rumors I have been hearing about Google acquiring Sprint Nextel. On the surface it seems like this would be... continue reading...

PR and Marketing Done Right

Oftentimes companies in the communications space ask me how they are doing compared to their competition in the areas of marketing and PR. They generally do this by asking me to take surveys about their company’s standing in the market.... continue reading...

Cisco VARs Feeling Microsoft Pressure

I saw an article in CRN titled Cisco VoIP VARs Feeling Microsoft Pressure and I found it interesting that Cisco VARs are having to deal with customer doubt regarding selling unified communications solutions.   Imagine this news is coming... continue reading...

Pandora Competes Handily With Satellite Radio

In the past I have written about not allowing the XM/Sirius satellite merger take place. I figured it would be bad for consumers. However a single website changed my mind a few months back. That website is actually a streaming... continue reading...

The Future is UnClearWire

TMCnet’s Russell Shaw reports in his Regulation blog that Clearwire and Sprint Nextel are not going to work together on a nationwide WiMAX network. Citing a story in the Wall Street Journal, Shaw says:   A letter of intent to... continue reading...

iPhone Hits UK

It was bound to happen and now it has. Apple’s handheld smartphone has been beamed across the Atlantic and will be sold starting tomorrow evening. And guess what? The lines have started forming already.... continue reading...

ITEXPO East 2008 Brochure Available

I know my loyal readers have been waiting with baited breath to get a hold of the latest ITEXPO brochure. For those of you who have, consider this your very own early holiday season. Here it is… Please enjoy this... continue reading...

Mobile News From iPhone to Business Intelligence

The mobile market continues to generate massive amounts of news… It almost seems we have crossed over the critical mass border where everyone on earth has one of these devices and now we need to find ways o force them... continue reading...

Ditech Networks

In the many IP communications demos I hear each year I am consistently amazed at just how good the quality of VoIP can be. With today’s wideband codecs the sound is remarkably better than the PSTN. This is especially true... continue reading...

Vonage in Settlement Talks with AT&T

Here are the details on what is happening with Vonage and AT&T settlement talks. The New Jersey based internet telephony company may be able to put this whole messy situation behind them for a cool $39 million. It would seem... continue reading...

Tellabs CEO Steps Down

RTTNews reports Tellabs President and CEO Krish Prabhu will Resign March 1, 2008. This could be good news for company’s shareholders as Tellabs is one of the most introverted companies in the communications space. Tellabs certainly ranks in the top... continue reading...

Symbian CEO Disses Open Handset Alliance

Symbian may be the closest competitor to Google’s Open Handset Alliance and not surprisingly the head of Symbian had nothing flattering to say about this latest open source mobile handset initiative.   Symbian’s CEO Nigel Clifford said, There's 10,... continue reading...

Comcast Gets Beat up

If you haven’t been watching, you may have missed the fact that the telcos are becoming serious competitors to the cable companies. For the last few years it seemed cable companies were invincible but recently the phone companies with products... continue reading...

Picketing Steve Jobs

Apparently the proper place for striking writers to be picketing is in front of Steve Job’s house, office and perhaps anywhere else he happens to be. So says Michael Eisner according to this CNET news report.   In reality, Steve... continue reading...

ITEXPO Discount – Act Fast

Sometimes I think I have the best job on earth as I get to meet with the real thought leaders in the communications market and see the latest products and services in the industry. Then I get the distinct pleasure... continue reading...

Open Handset Alliance Partners and More

Some of the more interesting news as of late has to do with the Open Handset Alliance as it seems everyone wants to be a part of it. That is, everyone except the largest carriers.   For example, Wind River... continue reading...

Productivity Increase

I just came back from root canal part 2. Without getting into too much detail I have this one tooth that has been refilled 3-4 times and then a crown was put on and then a root canal done. Each... continue reading...

Mobile News November 7, 2007

Hurry up developers as Nokia’s “Mobile Rules!” contest is coming to an end in eleven days and if you are a worthy developer you likely want to get involved. The grand prize for the applicant coming up with the winning... continue reading...

Nortel is Back

Recently it is has been a mixed ride for communications companies as those relying on tier-one service providers for the majority of their growth have been battered. Case in point is Ericsson and Alcatel-Lucent who each have lost over $15... continue reading...

IP Communications News November 6, 2007

What are some of the interesting things happening in the wide world of communications today? For one, Excel telecommunications and Allworx have partnered to provide SMBs with SIP trunking and a PBX solution respectively (check out the SIP Trunking channel... continue reading...

Quantcast

You are likely familiar with Alexa, a division of Amazon that measures website traffic. I have written about the site a number of times before. A while back I discovered a site called Quantcast which is becoming a well respected... continue reading...

Apple Tablet PC

Think of it as an iPhone but with more of it to love. ;)   Sure you love your iPhone, iPod and other Apple devices but something is missing. You want a single device which gives you the power of... continue reading...

More Google Phone Speculation

Whether or not Google is coming out with a phone in addition to its work in the Open Handset Alliance is unknown. What is known is the speculation may never cease and the rumors will continue to swirl. It seems... continue reading...

FonalityCRM

Fonality has made quite a splash in the open source communications market and the most recent news coming out of the California company is an acquisition of Insightful Solutions Pty Ltd, one of the world’s largest SugarCRM development houses.  ... continue reading...

Communications News -- What a day!

The day’s communications news doesn’t stop it seems and it is worth sharing some nuggets since my last report on the Open Handset Alliance where we discussed Google’s mobile strategy. But as we focus on mobility it is worth pointing... continue reading...

Open Handset Alliance and More

Another week and other massive avalanche of news in the communications space. The first item worth sharing is regarding Google shaking up the foundation of the mobile phone market. The funny thing is, editors and bloggers have been looking to... continue reading...

Google’s Free Mobile Phone Software

Can Google pull it Off -- is the question worth asking when realizing the search leader is looking to open up the mobile phone industry. The cellular market is legendary in its ability to lock in customers. In the US... continue reading...

IP Communications News Week of November 3, 2007

What’s new in the world of IP communications? Well, as it turns out, quite a bit. For example, Allworx has just released version 6.8 of its software which includes follow-me functionality as well as allowing specific callers to be forced... continue reading...

IMS in a Box

In the IMS space perhaps one of the most controversial concepts I hear is IMS in a box. You see, some vendors tell me the whole concept of IMS in a box is counter to the concept of why the... continue reading...

Voxalot

Obviously getting into the VoIP provider space is a tough proposition with all the competition out there. An interesting approach to entering the space is to partner with other providers. Certainly this is not a totally new concept but I... continue reading...

NBA on your Cell

Say you are in a meeting – like the one I am in now (shh! :) ), and you feel you are out of the basketball loop… What do you do? Well one option is to take out your cell... continue reading...

Keating on Plagiarism

Tom Keating has some interesting thoughts on plagiarism – especially regarding an article of mine that was “borrowed” recently for another site. It is worth a read.... continue reading...

Polycom is Everywhere

I can’t help but be super-impressed by the progress Polycom is making in the market. The company’s devices work with virtually all companies and they have just expanded their VIP interoperability program. Amazingly, the company announced six new partners, Cedar... continue reading...

Free Switchvox

What do Superman, Switchvox, open source and Digium have to do with one another? Well somehow Tom Keating has worked these topics into yet another blog entry. To be honest, I am concerned at this rate we will have to... continue reading...

Alcatel-Lucent Cuts 4,000 More

Yesterday I wrote a blog entry titled Alcatel-Lucent May Cut More based on an article from the Financial Times. Today, unfortunately there is a story from the Wall Street Journal saying the recently formed company will cut 4,000 extra jobs... continue reading...

Skype/SIP Gateway

Skype is from Mars and SIP is from Venus. Need I say more? Thankfully there is a new solution allowing the above protocols to communicate more effectively. If you want to learn more check out Tom Keating’s blog on SIP/Skype gateways.... continue reading...

Toshiba Gains in IP Communications

Toshiba has great potential in the world of IP communications as it makes phone systems and a variety of computing devices. The company recently released Toshiba SoftIPT 2.1 which further connects the company’s line of Strata CIX IP business communications... continue reading...

Google Negotiates with Sprint Nextel

In what seems to be a never-ending story, CNBC now reports Google is in talks with Sprint Nextel about a possible Google Phone. Apparently Google is talking with everyone but AT&T. Just recently I blogged about Google and Verizon and... continue reading...

Alcatel-Lucent May Cut More

It is a shame to hear that Alcatel-Lucent may be cutting more people than expected. I was really impressed with the wireless security device the company recently rolled out with Sprint and I’m saddened to see great new products accompanying... continue reading...

Skype High Quality Video

Let’s face it, when you have a paid product and the free alternative keeps getting better, you have to keep innovating. This is the situation many videoconferencing companies are now in since Skype raised the video quality bar. How you... continue reading...

NexTone/ReefPoint Merger

Light Reading is confirming the news Greg Galitzine first broke last week regarding NexTone and ReefPoint merging. FYI.... continue reading...

Foundry Networks

As the need for ever-more broadband capacity in data centers increases and space available decreases, what is a company to do? One option is to look to Foundry Networks, a company who has decided to focus on high density/low-power data... continue reading...

SprintSecure Laptop Guardian

One of the more interesting features of mobile devices such as Blackberrys is the ability to have the device remotely wiped in the case of theft or loss. Interestingly, many laptops are filled with much greater amounts of corporate data... continue reading...

Agito Networks

The amount of companies pursuing the fixed-mobile convergence market or FMC continues to grow at a torrid pace. The latest company to jump in with both feet is startup Agito Networks. I had a chance to meet with Dan Spalding... continue reading...

Covad Acquired by Platinum Equity

Covad was recently sold to private equity and this could be a good thing. The company made a big splash in the business VoIP segment years back but more recently Covad seemed to stop focusing on offering converged services and... continue reading...

DiVitas Networks

If you take a long walk through lower Manhattan you could very well end up in Greenwich Village, SOHO, Chinatown, Little Italy, the Meatpacking district or any other area of Manhattan bearing an interesting name and unique culture. Indeed, you... continue reading...

Communications Enabled Business Process

You may have heard the term Communications Enabled Business Process or CEBP. I always wonder where new acronyms come from so I did some digging. This particular term was developed by engineers who were bored by the current state of... continue reading...

NET Acquires Quintum

On the face of it you might not see a merger between NET and Quintum as something predictable. NET is on the west coast, while Quintum is on the east. Quintum has had a consistent branding message over the past... continue reading...

Phone Calls without Subject are Rude

Did you know in the future if you make a call without a subject (similar to what happens to some e-mails I get these days) it will be considered rude? In addition, were you aware UC could have an ROI... continue reading...

Vonage, Verizon Settle

Today gave some great news for Vonage and its shareholders. Verizon and Vonage have settled the ongoing patent dispute for a maximum of $120 million. The company saw its stock close at $1.53 at the end of the day’s trading,... continue reading...

Microsoft’s Facebook Stake

Did Microsoft make a good move investing in Facebook? The answer is definitely yes.   The $240 million price Microsoft paid for a 1.6 percent stake in Facebook values the 3.5 year old company at $15 billion.   This is... continue reading...

Verizon Wireless Settles on Deceptive Marketing

I have extremely favorable ratings regarding Verizon Wireless BroadbandAccess. The speed of the system has been great over the many years I have used it. Lately, whenever I am on the service, I feel uncomfortable. Why? Because I know the... continue reading...

Skype Mobile Phone

Skype will soon have a mobile phone on the market and more exciting VoIP news there cannot be. I would imagine it will be a dual-mode device which auto-senses WiFi networks and sends calls on its service. Why would you... continue reading...

Polycom and Ekahau Partner

As the world becomes more interconnected (read: smaller), the need for increases in productivity grows exponentially. The reason is simple. The more countries get into the act, the more competition each company has to deal with.   Thankfully, technology comes... continue reading...

Ooma Dialog

I wrote a blog entry titled Ooma Hysteria a few months back. A point I made in the entry is that ooma calls can potentially be tapped by users. Others commenting in the blog agreed. The company’s Chief Technologist Jeff... continue reading...

NexTone/ReefPoint Merger Happening?

Has anyone heard anything about this rumor? There is a small amount of buzz about it but neither company will substantiate whether it is true. I see positive reasons for such a transaction to take place and I can envision... continue reading...

Open Source Unified Communications

If you are a fan of unified communications, Linux and “Blackberrys on crack” you should read this interview by the VoIP Authority Greg Galitzine with Fonality’s CEO Chris Lyman. No organization has a 100% monopoly and certainly a company’s thirst... continue reading...

More Bad Motorola News

You may recall Motorola was a partner with Apple in developing the ROCKR phone which was supposed to be the best of Apple and Motorola technology in one sleek device. The only problem was the device was not the best... continue reading...

Big Brother Service Provider

If I told you a book distributor with a virtual monopoly in most of the US was blocking the distribution of books it found inappropriate, what would you say? What would our government do if such a practice took place?... continue reading...

Comcast Customer Support

This morning I went to Wikipedia to look up the formal definition for the term ballistic. Most of us know there is a term “going ballistic” which basically means freaking out in a potentially violent manner. Wikipedia doesn’t have an... continue reading...

IP Communications News: October 19, 2007

Some of the interesting news of the week shows SMBs will not only be going down the road to purchasing IP communications solutions – they will also be purchasing and installing security solutions. In my research this morning I also... continue reading...

Nokia N810

One of the best portable devices I have ever used is the Nokia N800. It was launched earlier than Apple’s iPhone and has many of the features the iPhone has but is better in many ways. It is not as... continue reading...

Which PBX Manufacturers will Survive?

The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue of Unified Communications Magazine.   ---   There are many PBX companies – well over 25. I am surprised how... continue reading...

Microsoft’s Big Unified Communications Launch

Please enjoy the Publisher’s Outlook from the November, 2007 Unified Communications Magazine.   ---   In the history of communications space there has never been a new product roll-out supported by over 50 other companies. Until October 16, 2007, that... continue reading...

Skype, MySpace Partner

Just a few days ago I mentioned Skype should be getting more involved in social networking. I also said the company should be streaming audio and video through its client.   Interestingly, 48 hours or so after my post, Skype... continue reading...

Microsoft UC News Update Here is the news you should be aware of regarding Microsoft’s Unified Communications push so far:   Tom Keating   Drag-and-drop Conference Calls = OCS 2007 Success? SAP Duet to leverage Microsoft OCS 2007 Rich Liveblogging... continue reading...

50 Microsoft Unified Communications Partners

There are 50 companies making announcements in conjunction with Microsoft’s Unified Communications launch. As I mentioned – this could be the biggest week for communications ever. Time will tell of course but 50 companies is nothing to sneeze at.  ... continue reading...

Initial Thoughts on Microsoft Unified Communications Event

Having Bill Gates initiate any new product launch is obviously good for your product. The energy so far in the room is amazing and the excitement about communications is absolutely incredible. It is quite amazing that communications has become a... continue reading...

Communication’s Biggest Week Ever

Tomorrow kicks off the biggest week in the history of communications. I have to be honest. After I wrote this statement I had to get up and take a walk and get some tea. I wanted a sanity check and... continue reading...

What eBay Should do with Skype

Please enjoy the unedited November 2007 Publisher’s Outlook column from Internet Telephony Magazine.   ---   OK, I was wrong. Really wrong. Over a billion dollars wrong in fact. Why? I believed eBay and Skype had a solid strategy to... continue reading...

Extreme Video Solutions Update

This past week I had a few minutes to spare while in New York City so I went to the Wall Street location of Extreme Video Solutions to see a demo of their technology in action. You may recall I... continue reading...

Strategic Technologies for 2008

I was reading an article on Wireless News regarding Gartner’s top 10 strategic technologies for 2008. Here are those technologies with the analysis from Wireless News. Obviously I agree with the first two items on this list and I do... continue reading...

Network Engines Buys Alliance Systems

If you have been in the telecommunications market for any period of time you are no doubt aware of Jon Shapiro the founder of Alliance Systems the company responsible for building bullet-proof communications servers. Alliance Systems has great industry partnerships... continue reading...

VooDooVox

I thought I had heard it all when it came to telecom. I have been doing this job long enough that I have seen probably ten thousand companies come and some go.   VooDooVox however has a new twist on... continue reading...

AT&T’s Alternative Spectrum Buy

As you likely remember, Google was pushing the FCC to ensure the winner of the 700 MHz auction permitted open access to devices. Verizon was vocal about this being a bad idea but AT&T was more quiet. Now it may... continue reading...

RingCentral VoIP

The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren't aware... Fear not as I've got your... continue reading...

IP Communications News October 6, 2007

It’s been another busy week in the IP communications space as evidenced by the cornucopia of news from seemingly every sector of the market. If you happened to be on vacation this past week or just don’t want to deal... continue reading...

Share Music, Get Fined

In case you haven’t heard of the woman who was fined $220,000 for sharing music, here she is with her feelings on the matter. If you feel up to it, this link will allow you to donate to her cause.... continue reading...

Siemens Unified Communications

I recently had the opportunity to speak with Mark Straton the Senior Vice President of Product Marketing at Siemens about his thoughts on unified communications and where the telecom market is headed. Straton spent the early part of the conversation... continue reading...

Taqua and Broadsoft Partner

Taqua and Broadsoft just announced they are partnering to bring Class 5 switch replacement and advanced services to service providers in the US and Canada. Taqua will be reselling BroadWorks to MSOs, CLECs and ILECS. The combined products can... continue reading...

Arbinet

I recently had a chance to speak with Steve Heap the CTO of Arbinet regarding what is happening at the company. Although I have known Arbinet for about a decade, it may be good to bring everyone up to speed... continue reading...

TMCnet Searches

I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs.   These numbers should... continue reading...

Dialogic Buys Cantata

Dialogic has been gaining a great deal of momentum this past year and now this momentum has increased substantially as the company has just announced they will be acquiring Cantata. This deal gives Dialogic access to huge fax market share... continue reading...

Call Center Flash Demo

Over a decade ago I came across Interactive Intelligence, a company who looked at the call center space as an area ripe with opportunity. They decided to market products which did exactly the opposite of what others were doing at... continue reading...

Freeconferencecall.com

If you are interested in how services like Freeconferencecall.com make money be sure to check out this article in the Wall Street Journal (paid content). In short, large phone carriers like AT&T and Verizon have to pay 5.3 cents per... continue reading...

Reselling VoIP

Calling all consultants, VARs, systems integrators and other resellers… Be on the look out for information on how you can make money selling IP communications. Specifically hosted communications. Now that I have got you looking, please indulge me as I... continue reading...

Verizon Voyager: iPhone Killer?

With all the hoopla surrounding the iPhone it is not surprising that Verizon Wireless is touting a suite of new phones and one – the LG Electronics Voyager is being touted as an iPhone killer. The device runs on the... continue reading...

Phil Hill

Welcome Phil Hill to TMCnet as a columnist. Phil’s column is titled Hosted Hearsay and his first article is titled Small Business VoIP: Is it an Elephant or Gorilla? Where he discusses the reason why all SMBs are lumped together.... continue reading...

HTC Phones

It is times like this I get jealous of the smartphones the Europeans get. HTC makes a pretty good device in the 6700 and these devices are likely better as they are newer and have better processors and in some... continue reading...

Response Point

For at least a decade PBX manufacturers would speak to me off the record about their trepidation regarding Microsoft entering the phone business. For those companies who hoped the day would never come, they should probably avoid reading this article... continue reading...

3Com and Digium News

If you haven’t been watching lately there has been lots of activity in the IP PBX and networking space from 3Com and Digium. Here is a recap.   3Com was recently purchased and a minority investor was China’s Huawei.... continue reading...

Ixia’s New President and COO

Loyal TMC readers and visitors are likely aware of Atul Bhatnagar who was a keynote speaker about two years back at ITEXPO in Los Angeles, CA. The year Atul spoke was the first time Internet Telephony Conference & Expo was... continue reading...

Hyperconnected

About a decade or so ago I ran across Tony Rybczynski (Tony Ryb to those who know him and/or cannot pronounce his last name) at the COMNET trade show in DC and was so blown away by him that I... continue reading...

Trixbox Training

If you are looking for open source communications training, Fonality Trixbox training is going worldwide and is likely coming to a city near you. If you are looking for a discount on this training, be sure to click on... continue reading...

Wes Hayden

Let’s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance's chairman and CEO.   As Nuance focuses more on selling integrated solutions I expect Hayden’s skill sets... continue reading...

CommuniGate Pronto Goes Air

I have been using the latest version of CommuniGate System’s Pronto which works on Adobe’s Flash and Air technology. I think it is a great product. Adobe’s Air Platform was formerly called Apollo and provides a much richer interface than... continue reading...

Zennstrom no Longer Skype CEO

I just noticed Greg Galitzine wrote about Niklas Zennstrom stepping down as Skype’s CEO. will become non-executive chairman of the Skype Board of Directors. Michael van Swaaij, eBay's Chief Strategy Officer, will become acting CEO until a permanent successor... continue reading...

Skype Kills Hotel Internet

Looks like Dan York has the same problem with “Skypee” that I had. Dan, don’t you know you need to turn off the “Skypee” to get to the internet? Seriously – if you travel you should read Dan’s post and... continue reading...

Emerson buys Motorola ECC

Emerson recently picked up the embedded computing division from Motorola. This is a good move for Motorola as the company can put more of their focus on handsets and other core areas of their business. Right now Nokia and Apple... continue reading...

Switching to Optimum Voice

This was a big week for me personally as I switched service providers. I should mention I have free VoIP accounts coming out of my ears. I often test them but I haven’t switched to any of them because to... continue reading...

Alcatel Lucent Emergency

Patricia Russo the CEO of Alcatel-Lucent reportedly has one month to turn the company around. They need to restructure desperately it seems and the board will no longer tolerate bad quarters. Russo my soon be pushed out of the company.... continue reading...

Motley Fool on Vonage

For a financial perspective on what is happening to Vonage and its stock take a look at this article from the Motley Fool. The Fool as the site is affectionately called, thinks the stock is priced to go the way... continue reading...

ITEXPO West 2007 Scores Big in L.A.

Here is my Publisher’s Outlook from the October 2007 Internet Telephony Magazine. It is rough and needs some editing but should give you a good idea of why you should be subscribing and reading every issue of the magazine. :)... continue reading...

More Nice ITEXPO Comments

Thanks all for the nice comments on ITEXPO two weeks ago in Los Angeles. These are a few we have posted so far. Here is the testimonial page which will be updated over time.   Video cyLogistics, Inc. Packet8 Quintum... continue reading...

Packet8 Win

I have to admit, the press release (see bottom of page) I received this morning from Packet8/8x8 may be among the most unique I have ever received as it details how Packet8 is the service provider of choice for a... continue reading...

Vonage Loses to Sprint Nextel

These are mighty difficult times for Vonage as the incumbent providers have ganged up against them and have decided to compete on patents as opposed to technology. A federal jury has ruled that Vonage has to pay $69.5 million in... continue reading...

Blyke: Free Mobile Calling

I just can’t believe how much cheaper it gets over time to use communications services. When I was a teenager we paid somewhere around 25 cents per minute just to call one state away. Before we had fax machines we... continue reading...

Latest ITEXPO West 2007 Photos

We have had amazing comments regarding the success of the last Internet Telephony Conference & Expo from many attendees and exhibitors. We just recently posted some more photos of the event so you can get a feel for it yourself.... continue reading...

Armani, Samsung, Google and Microsoft

I am traveling today – and most of this week in fact. As I get ready to go, there are a few stories that have caught my eye this morning and may be worth a read. The first is the... continue reading...

Sun Reenters Telecom

With all the fanfare surrounding Microsoft’s reentry into telecom, I thought it worth mentioning Sun is doing the same thing. Microsoft has integrated their applications into communications (or vice versa) and even designed new devices such as phones and even... continue reading...

Best of Show ITEXPO West 2007

Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release.   Best Service Provider Solution Comverse (www.comverse.com) CTI Labs (www.ctigroup.com)... continue reading...

Pika Asterisk-Based Device

Pika Technologies has just released an Asterisk-based appliance which developers can use as a platform to get into the small phone system business. The system supports 100 trunks/ports and can allow a company to rapidly get into the private label... continue reading...

ITEXPO West 2007 News

ITEXPO West 2007 News The staggering amount of news and analysis generated from last week’s Internet Telephony Conference & Expo is mind-boggling. Thanks to all the analysts, bloggers, members of the press and everyone else who covered ITEXPO.   Here... continue reading...

iPhone UK

The Apple iPhone has finally made its way to the UK according to the Wall Street Journal. The company said O2, the U.K. mobile arm of Spain's Telefonica, has been awarded rights to sell the iPhone, which will go on... continue reading...

Nokia Siemens Networks Interview

I have a special treat for my readers today; A podcast interview with none other than Harald Braun, Head of Convergence Operators Customer Business Team at Nokia Siemens Networks. I know you remember the terrific interview Harald gave regarding similar... continue reading...

Ovum on Alcatel-Lucent

Steven Hartley, telecoms senior analyst at Ovum comments on: Alcatel-Lucent: There may be trouble ahead.   I referred to this news yesterday and Hartley’s comments don’t overlap with mine too much so I thought they were worth sharing. ---  ... continue reading...

Single Volume Control

I have to wonder with all this video streaming around the internet if we don’t need a new way to control the volume of these various streams. When scanning for news I often will click on a news story... continue reading...

Thoughts on Alcatel-Lucent

Wow. It has been quite a week. I am sitting here in Norwalk, CT – TMC’s headquarters and feel a bit under the weather. This is not a surprise as I haven’t slept since last Friday due the super-busy schedule... continue reading...

ITEXPO and Green Technology World

This morning marks the second day on Internet Telephony Conference & Expo and as I eat breakfast I can’t help but wonder if today will be an even better day than yesterday (photos and videos). What blew me away at... continue reading...

Make Money Selling VoIP

  The VAR is Dead and Partner is Born   In a session titled how to make Money selling VoIP Robert Messer spoke today about how resellers need to evolve to become successful. Robert who works for ABP Technology a... continue reading...

Apple, Google and ITEXPO

I was up pretty early today and had a chance to take in lots of news while listening to CNBC, Bloomberg, reading Barons and any website I could get my hands on. Perhaps the biggest news in the telecom space... continue reading...

Broadband Speed at Wilshire Grand

I just ran a speed test on the broadband in the Wilshire Grand hotel – show hotel of Internet Telephony Conference & Expo and I found the download speed is 315 kbps and the upload is 821 kbps. I expect... continue reading...

ITEXPO West 2007 Coverage

Hats off to VoIP News for some great writing regarding Internet Telephony Conference & Expo. Here is an accurate description of what the show is all about. Ken Camp also weighs in on the conference in his Realtime Community blog... continue reading...

Off to ITEXPO West 2007

I am sitting in the airport this morning on my way to LA and reading Russell Shaw’s coverage of new research which discusses how websites of telecom companies are no good. Russell says this is information we already know. Interestingly... continue reading...

Bloggers at ITEXPO

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their... continue reading...

P2P Identity Theft

Boy are those hackers are creative is all I could think when I learned a person used LimeWire to steal personal information such as tax returns from people’s computers. The hacker subsequently used this information to commit identity theft.... continue reading...

Surf Communications

I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking.   Surf develops a suite of hardware and software products that drives... continue reading...

Quintum News

The number of new announcements being released at ITEXPO next week will likely be a show record if the early buzz is any indication. For example, today I learned Quintum; the Microsoft Certified VoIP gateway company will be making news... continue reading...

TeamQuest

I recently had the opportunity to speak with TeamQuest Corporation’s director of communications, Keith Hanna, about the IP communications space, SIP and the overall direction of the company.   TeamQuest Corporation is a provider of IT Service Optimization, specializing in... continue reading...

Nice Systems

Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO.   NICE Systems is the leading provider of Insight from Interactions, offering... continue reading...

NeoPhonetics

I recently had the opportunity to ask NeoPhonetics executives about open source/open standards-based on IP communications, cost effective PBX platforms, and more.   NeoPhonetics designs, implements and supports custom VoIP telephone systems for enterprises with a specialty in open source... continue reading...

Business Solutions magazine

I recently had the opportunity to ask Jay McCall, VoIP and Wireless Editor with Business Solutions magazine, about the evolution of SIP-based communications, the future of the market and more.   Business Solutions magazine is a publication geared toward executives... continue reading...

Free Phone Numbers

DIDXchange will give away 500 free Ohio USA DID phone numbers (for 3 months) to one winner at 6:00 pm on the 11th of September. If you have a SIP solution and need this jumpstart for your business, leave your... continue reading...

SIP Trunking Overview

I am looking forward to listening to Alan Percy’s panel on SIP trunking which takes place next week at ITEXPO. Alan has been a fixture at many TMC events over the years and I am waiting semi-patiently to hear what... continue reading...

Dan York Available

Sadly, Dan York was restructured out of a job at Mitel. After the acquisition of Inter-Tel there is obviously some overlap. Dan was part of the overlap and as a result is a great talent looking for an opportunity. For... continue reading...

LiveVox

I recently had the opportunity to ask Louis Summe, CEO of LiveVox, about the company’s on-demand contact center solutions, their customers, and the IP communications space.   LiveVox provides on-demand, voice application solutions integrated with existing systems. The company is... continue reading...

SIP Trunking Course

SIP trunking is one of the most important growth areas in VoIP. It is something every company should be exploring as it reduces cost and complexity while allowing tremendous added flexibility.   If you are interested in learning about SIP... continue reading...

Toshiba

I recently had the opportunity to ask David Fridley, senior product manager of IP Telephony at Toshiba America Information Systems, about the evolution of the IP communications space and the direction his company is taking.   To learn more about... continue reading...

HelloSoft

I recently had the opportunity to ask Allan Johnson, vice president of business development in the wireless group at HelloSoft, about the evolution of SIP communications, wireless mobility and the direction his company is taking.   HelloSoft is a provider... continue reading...

Rich Tehrani Blooper

I came across this blooper of me during a video shoot. The thing about text is you can edit it when you screw up. Video on the other hand generally has to be perfect. Witness what happens when things go... continue reading...

Excendia

It is difficult to start this column without a reference to Wildfire the personal assistant launched in the nineties we all thought would take over the world. Of course by “we” I mean the people attending trade shows in the... continue reading...

Allworx

I recently had the opportunity to ask Sandra Gault, EVP of Marketing at the rapidly expanding communications product company Allworx about the evolution of IP communications in the SMB space, VoIP and the direction her company is taking.   Allworx... continue reading...

Fonality FtOCC Training

Great news. Fonality FtOCC (pronounced F-Talk) Technician Certification is sold out at next week’s ITEXPO in Los Angeles, CA. There is still limited seating for the Administrator Certification. Oh yeah, I forgot to mention what this acronym means. It stands... continue reading...

Extreme Video Solutions

Affordable Telepresence I recently came across a company offering video conferencing solutions at an attractive price using a leasing model instead of a direct product sale. The company is called Extreme Video Solutions and is based in Arizona. For about... continue reading...

Nortel on Microsoft/Cisco

The following comments are from Nortel’s Tony Rybczynski regarding the new relationship between Microsoft and Cisco. I found them interesting and worth passing along.   ---   I was on holidays in Eastern Europe when the photo shoot took place.... continue reading...

MOBIVOX

I recently had the opportunity to ask Patricia Tessier, vice president of Product and Marketing at MOBIVOX, about deploying Skype, the IP communications space and more.   You may recall I mentioned the company in a post about about wireless... continue reading...

Ulticom

I recently had the opportunity to ask Steve Northridge of Ulticom about IP communications, his business and what the future possibly holds for the company.   Ulticom deploys service-enabling communications software for the telecommunications industry with signaling software that enables... continue reading...

VoIP Supply Thanks TMC

One of the most satisfying parts of my job is working with smaller and newer companies and helping them become larger, more profitable and eventually large. I like to help large companies as well of course but the small... continue reading...

Skype, SIP and Asterisk

As the worlds of Skype, SIP and Asterisk become ever more popular, it was only a matter of time before a company started to converge the three. TMCnet’s Tom Keating has some analysis of a new gateway from Italy-based Skip2PBX…... continue reading...

Google Bashing

John Battelle has some thoughts on a recent Economist article on Google which talks at length about the growing list of Google haters from telcos to television networks. According to the blog entry and article, one of the biggest challenges... continue reading...

Miss Teen South Carolina

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to... continue reading...

Polaris IP

Polaris IP is a company you probably never heard of but they have a patent on an e-mail routing system and are using it to sue the Internet’s largest companies. In particular, Google, Yahoo!, Amazon, A9, Borders, AOL and IAC/Interactive... continue reading...

Inter-Tel

Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave me this exclusive interview. They talked to me about Inter-Tel’s new corporate initiatives, the impact of SIP technology, and the... continue reading...

BlueSocket

I recently had the opportunity to ask Mads Lillelund, president and CEO of Bluesocket, about the evolution of the IP communications space, its acquisition of Pingtel and the direction his company is taking.   Bluesocket provides open wireless security and... continue reading...

TorrentSpy Case Ramnifications

I just learned of TorrentSpy.com, a site which allows users to search for files on a p2p network named BitTorrent. Typically this isn’t something I would devote brainwaves or electrons to but in this case it seems like an important... continue reading...

Virtual Customer Interactions

This is my next Customer Interaction Solutions High Priority column. If memory serves it will be the October, 2007 issue. As often happens this will be the unedited version. If this is of any interest be sure to subscribe digitally... continue reading...

VoEX

VoEX, Inc., is a VoIP managed-service provider offering global peering infrastructure, network interoperability, industry-leading quality of service, and advanced applications capabilities for top tier carriers, mobile operators, cable operators, voice service providers, academic institutions and enterprises. VoEX maps the world’s... continue reading...

Use Skype, go to Jail

OK, I have been writing about Skype almost continually and this is not intentional. There is just a great deal of news about the company lately. For example, George Ou discusses today how a man in the UK was arrested... continue reading...

SIP to Skype

If you aren’t aware, Skip2PBX is a company which enables you to take advantage of Skype trunking. The company is based in Italy and I have met Caristopher Arkin who handles the company’s marketing. Caristopher recently sent over an e-mail... continue reading...

Skype Usage Declining

Alan Percy has some thoughts about Skype and how less and less people seem to be using it. I have heard this before. Here at TMC, we are still using the software but are slowly transitioning to Microsoft Office Communicator.... continue reading...

Ixia on Skype Outage

You may have seen my recent blog post about what we learned from the Skype outage. I have had much feedback about this article and I found it important enough to publish in an upcoming TMC magazine. I won’t tell... continue reading...

Alcatel-Lucent Changes

There are some management changes at Alcatel-Lucent consisting of COO Frank D'Amelio and President Mike Quigley leaving. Patricia Russo will remain as CEO and Etienne Fouques, who had reported to Quigley, will now lead the company's tech and strategy unit... continue reading...

Oaisys Update

If you live vicariously through my travel schedule then you were with me in Arizona during that muggy and super-hot trip I took a while back to see Oaisys and learn about their Talkument voice appliance.   As you... continue reading...

Skype Retracts Microsoft Blame

In previous posts it was mentioned that Skype blames Microsoft for the recent outage it had last week. More recently Skype has issued a statement saying it does not diectly blame Microsoft for the problem but instead it clarified the... continue reading...

Videoconferencing

TMC is proud to have partnered with SightSpeed to launch a videoconferencing channel on TMCnet which is designed to bring together the community of videoconferencing decision-makers in a single location online.   Expect this channel to be updated frequently and... continue reading...

Skype Outage Article

Jon Arnold and I were both quoted recently in a San Francisco Chronicle article titled Skype reveals outage source, tells customers it won't happen again. The article is extremely well-written, gets perspective from a number of people and weaves each... continue reading...

Acredo

I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO.   Acredo Technologies delivers hosted IP phone service to the small business market... continue reading...

Ingate

I recently had the opportunity to ask Olle Westerberg, chief executive officer Ingate Systems, about his business and the direction he is taking the company.   Ingate Systems produces a range of SIP-capable enterprise firewalls.   Please read the TMCnet... continue reading...

Level 3 Communications

Level 3 Communications, Inc., an international communications company, operates one of the largest Internet backbones in the world, connecting 180 markets in 18 countries. The company serves a broad range of wholesale, enterprise and content customers with a comprehensive suite... continue reading...

Arlinx

I recently had the opportunity to ask Patrick Young of Arlinx about the company’s customer base, its IP communications strategy and the direction his company is taking.   The Arlinx IP Elite Security and Media Processing Platforms provide opportunities for... continue reading...

What We Learned From the Skype Outage

As organizations move to VoIP and other forms of IP communications it is imperative they realize the world of IP is far different from the PSTN and circuit-switched networks of yesterday. While Internet Protocol is the protocol of the Internet... continue reading...

IP Communications Education

Listen, I don’t want to overdo discussion of ITEXPO in my blog but the fact of the matter is this recent e-mail sent by my marketing team is a great document discussing what is important at the show. It is... continue reading...

Skype P2P Problems

By now it seems the whole world is aware Skype had major problems last week. For most people, Skype was down. Tom Keating speculated the cause was a Microsoft patch which rebooted massive numbers of machines. He has a point... continue reading...

Wireless Companies at ITEXPO

I happened upon a great article by Mae Kowalke discussing wireless company representation at Internet Telephony Conference & Expo. Companies discussed include a la Mobile, Airwide Solutions, Kineto Wireless, MobiTV and MOBIVOX.   The article reminds me just how big... continue reading...

Call Center CRM Stories August, 17 2007

While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is... continue reading...

Junction Networks

I recently had the opportunity to ask Avery Glasser of Junction Networks about the evolution of the SMB IP communications space and the direction his company is taking.   Junction Networks provides business class VoIP service to companies without the... continue reading...

Skype Working

It seems Skype is indeed up and running once again. As you may recall, TMCnet’s Tom Keating broke the news of the outage last week when he heard many of the TMC team members were not able to communicate with... continue reading...

Vocalocity

Vocalocity provides customized VoIP phone solutions to small and medium size businesses, specializing in “Micro enterprise” companies with fewer than 25 employees. Vocalocity’s core service offering, VocalocityPBX, is designed to provide customers with the quality and reliability of traditional PBX... continue reading...

Voxbone

As you may recall, Voxbone had announced a developer contest a while back and in my blog post about the contest I mentioned the three winners will get:   Recognition as a Voxbone certified developer. Recommendation to customers and partners... continue reading...

Fonality

Here is a podcast interview of Chris Lyman the CEO of Fonality. Topics of interest? I asked Chris why he started Fonality, what pains his company solves for customers and we get into a discussion of trixbox Pro and trixnet.... continue reading...

TMC Gets Some Press

Having your cake and eating it too is how it think about this article in the San Francisco Chronicle with a quote from TMC’s Tom Keating and TMC friend Om Malik. Here is an excerpt:   Tom Keating, chief technology... continue reading...

Covergence

Ken Kuenzel, Founder, VP Engineering and CTO for Covergence recently chatted with me about the impact of wireless technology, and the way in which SIP has changed communications, among other topics.   Offering its customers “the edge in SIP”,... continue reading...

Reef Point

I recently had the opportunity to ask Woody Ritchey, CEO of Reef Point Systems, about the future of IP communications and the challenges his business will face over the next five years. Reef Point is a provider of IP-based fixed-mobile... continue reading...

Skype Outage

Skype is out and the blogosphere is abuzz. I learned about the outage from TMCnet’s Tom Keating and now it seems both Andy Abramson and Irwin Lazar have written about the outage as well.   I am actually surprised this... continue reading...

Radisys

I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more.   RadiSys specializes s in developing open standards building blocks, especially in the ATCA and... continue reading...

Packet Island

I recently had the opportunity to ask Packet Island President Praveen Kumar about VoIP, the IP Communications space and more.   Packet Island provides the a micro-appliance based Software-as-a-Service (SaaS) solution that enables service providers and VARs to deliver managed... continue reading...

Dialexia

I recently had the opportunity to ask Mohamed El Mohri, CTO at Dialexia Communications, about the evolution of the IP c