Packet8 Virtual Trunking

Last month I discussed a rumor regarding 8x8/Packet8 providing SIP trunking services. It turns out this rumor was true as today the company released the news they will not only provide SIP trunking but a more comprehensive product they call... continue reading...

Hyperconnectivity, Live and in Person

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others... continue reading...

Sipera Looks To The Channel

Expect Sipera, the Texas-based company focusing on VoIP/UC security to look for resellers to sell their products worldwide. Brenadan Ziolo, the company's VP of Marketing Operations visited TMC this week to brief us on where the company is going with... continue reading...

Build Communities With Google's Help

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you... continue reading...

Mobile Virtual Worlds Emerge

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do... continue reading...

Flat Rate Voice/Data Plans for SMBs

If you are an SMB and you feel you would like to pay less for voice and data service, perhaps now is the time for you to rejoice... Well at least smile. The reason is there is a new flat... continue reading...

Telephony Hardware Community

Be sure to visit TMC's newest Global Online Community (GOC), Telephony Hardware sponsored by Pika Technologies. Why would you visit? Simply because regularly visiting a TMC community is an ideal way to learn about a specific topic such as in this... continue reading...

Headed to Telx CBX 2008

Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space... continue reading...

Nortel User Group 2008

I am off to Dallas for this event. Maybe I will see you there. Back online soon. -- Rich... continue reading...

Speaking at IP Sizzles 2008

I am really looking forward to IP Sizzles 2008 -- formerly VoIP Sizzles 2008. What is it you ask? Well I am glad you did. IP Sizzles is an event put on by ABP which focuses on educating resellers on... continue reading...

SIP Forum Growth

The SIP Forum seems to be making some nice progress in attracting a broad swath of companies to its organization. In case you aren't aware, The SIP Forum is a non-profit IP communications industry association that engages in numerous activities... continue reading...

Post Memorial Day Communications Update

It has been a long weekend for many in the US as the weather these past few days was fantastic and based on the level of incoming e-mail I received, it seems many in the tech and telecom industries took... continue reading...

Being Part of Squawk Box

I spent part of my morning on Alex Saunders' Squawk Box -- a gathering place for industry analysts and thought leaders to discuss important technology issues of the day. Topics today included Ariel Waldman's harassment allegations against Twitter. This conversation... continue reading...

Podcast: Objectworld's David Levy

Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of... continue reading...

MindWireless Podcast

MindWireless is focused on the wireless expense management space which as you might imagine is an area of growing importance inside telecom expense management. Just think about how complicated it is to manage wireless gadgets as employees have become obsessed... continue reading...

Cisco EMC Merger Rumor

With a majority stake in VMware and a commanding lead of the storage space, what's not to like about EMC. If you are Cisco, it makes sense to pick up EMC now because the stock is down a bit and... continue reading...

CBS Picks up CNET

Congratulations to CNET for being acquired by CBS for a 40% premium. I have always admired the company and I am curious to see how it changes as it becomes part of a larger media company which has so many... continue reading...

My Canada Trip and Nortel Wrap Up

I am back from Canada and the first thing I did when turning on my phone was praise the engineers who came up with the awkward-sounding acronym called EVDO. By the way in my discussions in Canada it seems the... continue reading...

Virtual Worlds, The Future of Communications

I am here at Nortel R&D headquarters in Ottawa, Canada where the Nortel incubation team is showing us a bunch of the latest technologies they are working on in the labs. This is the first day the media has... continue reading...

Digium Picks Integrics to Power Carrier Solutions

Perhaps one of the biggest misperceptions among those who dabble in communications is that Asterisk is only used in small business environments. The reality is that Asterisk is being used in service provider environments as well. Of course this doesn't... continue reading...

UMAThought Leader Steve Shaw on TMCnet

Few people know more about UMA than Steve Shaw... He really lives and breathes this market. This is why I am thrilled Steve will be writing for TMCnet with a special focus on unwired mobile access or UMA. Here is... continue reading...

PAETEC: Success Under the Radar

Recently I traveled to San Francisco to PAETEC World, the largest of annual meetings that PAETEC has with its customers. During this cold San Francisco week, over 350 customers and well over 100 PAETEC employees spent a few days in... continue reading...

Vonage Record Quarter: Jeff Citron Interview

Vonage has done a great job this last quarter --  posting growth numbers in a slower economy. I just had a podcast interview with Jeffrey Citron where he talked about the company's growth rate and the number of new initiatives... continue reading...

Sangoma's David Mandelstam Shares Thoughts

Sangoma's David Mandelstam always has something interesting to say so I invited him to have a podcast with me. What can you learn from listening is how well Sangoma and other communications companies are doing -- even in a slow... continue reading...

Nortel's Joel Hackney Discusses Earnings

Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel. Some details worth sharing... The company's net loss widened but revenue... continue reading...

Interop Bound and Thanks

Another year, another Interop. I am off once again across the country to Vegas where I will likely spend more time standing in line than I will sleeping. How amazing is the fact that you can build a city in... continue reading...

Headed Back From Paetec World 2008

I really had some great meetings today with Fortune class companies who are in various stages of deploying VoIP. It is always great to get to spend time with these companies and learn about their challenges and success stories. I... continue reading...

Blackberry Voice Search

TellMe just launched a new application which allows people to use their Blackberry for voice search. utilizing the TellMe speech recognition engine and Microsoft Live Search, you can have search results automatically localized if you happen to have a GPS-enabled... continue reading...

Danny Windham Podcast

Yesterday's podcast with Digium's CEO Danny Windham is getting a good deal of exposure and a number of people have been commenting on it to me. There is also a related article written by TMCnet's Susan Cambpell worth reading. For... continue reading...

EsnaTech Grows the Google Ecosystem

One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great... continue reading...

Podcast: Danny Windham, CEO Digium

How does a company go from being a leader in the open-source communications space while simultaneously looking to generate revenue? Even open-source purists realize that companies supporting this movement need a way to generate earnings. Digium, the sponsor and maintainer... continue reading...

Why Skype Should be Sold to Google

There are now rumors circulating that Google will buy Skype. These rumors are not new -- I wrote about this as recently as November 20 of 2007. But they did die down for a while and have been renewed. I... continue reading...

Callwave Fuze, Unified Communications Plus

In the race to provide the best Unified Communications solution, there are just so many approaches. The various ways to achieve UC are staggering in fact. Companies like Microsoft have partnered with many companies to achieve seamless UC - with... continue reading...

New TMCnet Record and New Writer

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according... continue reading...

Dialogic Analyst/Media Day

Today I head to New York City for a Dialogic Press and Analyst day. We will be having a function this evening in Yankee Stadium which should be lots of fun. Many people have asked me to bring them some... continue reading...

Fonality Trixbox 2.0 Launches

According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version." In fact, the company is doing its best to make sure resellers have to touch these phone... continue reading...

Openwave Turns Service Providers into Internet Companies

For years, service providers could see their competitors coming head on. For example CLECs and VoIP providers are pretty easy to spot and entrenched telecom providers worldwide have adopted different strategies to battle these new entrants. But that was the... continue reading...

Plantronics HW251N-USB Wideband Headset

Correction... Despite my best efforts to be perfect this device is called the HW251N-USB not the HW351N-USB. Sorry if this caused you any problems. If you are like me you look for ways to ensure your entire team is as... continue reading...

Podcast: Ken Lamneck - President The Americas, Tech Data

Ken Lamneck President The Americas Tech Data Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was... continue reading...

Podcast: Dieter Thompson, TAG

Dieter Thompson CEO TAG I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions. Thompson shares many things in this interview... continue reading...

Communications Developer Call for Papers

Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center. The specific dates of the event will be September 16-18,... continue reading...

Bob Emmerson: TMC's European Editor

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran. Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.... continue reading...

TMCnet Podcast Library

Sure you have an iPhone or iPod or even a PC where you like to listen to your music. But have you had a chance to listen to TMCnet's high quality podcasts as of yet? ;-) I know many... continue reading...

TMCnet Gets a Redesign

I am very happy to be the first to tell you TMCnet is in the midst of one of its largest graphical overhauls. We are very proud of our new look which emphasizes softer blue colors and shades. There are... continue reading...

ScanSource Wants its MTV

ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as... continue reading...

Live Communications Webinars

How do you stay up to date on the latest in communications and technology without leaving your desk? One of the best ways is with a webinar which allows you to sit comfortably in your office while you learn from... continue reading...

EU Authorizes Fist Fights on Planes

OK I may be a bit over the top with this headline but allowing a plane full of passengers the ability to talk on the phone -- all in different languages... What is the EU thinking? According to TMCnet's Mae... continue reading...

TMCnet Hits 100 Sponsored Community Milestone

All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet. Furthermore, thanks for your loyalty and the nice testimonials many... continue reading...

Starface Looks for US IP-PBX Growth

I recently came across a software-based IP-PBX company from Germany that I have never written about before. Vertico Software GmBH makes a product called Starface which comes in a variety of flavors, from software to an appliance or hosted solution.... continue reading...

Save Money in a Slow Economy

What is one of the best ways to cut costs without cutting heads or disrupting you key business operations? One simple solution is to explore the adoption of a telecom expense management or TEM solutions. Recently I had a chance... continue reading...

Polycom's Software Play and More

Depending on the era, if I asked people what the name Polycom makes them think of they would give me different answers. In the nineties it was video conferencing and audio conferencing devices. Around 2000 you could add IP phones... continue reading...

Polycom's Durable 8002 VoIP Phone

I have to be frank… I have never been in a meeting where I saw a product launch accompanied by a phone being slammed on a table. So I was a bit surprised when Polycom's Ben Guiderian did just that... continue reading...

NEC's New Vision

Recently I had a chance to sit down with NEC Unified Solution's new president Jeffrey Kane and talk shop. Kane has an extensive background in systems integration having worked at firms like Perot Systems and EDS. Most importantly, he has... continue reading...

OnRelay's Mobile PBX Solution

Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course… trends are generally easy to spot but timing technology adoption is generally very difficult.... continue reading...

Skype+Keyboard Convergence

Everything seems to be coming together -- camera, phones, e-mail devices, etc. It was just a matter of time before a company decided to merge Skype, a keyboard and silicon to develop a VoIP-ready keyboard with microphone and speaker... continue reading...

VPF Winter 2007 Video Interviews

Although the temperature near TMC's Norwalk, CT headquarters is below freezing, I am told we are actually in spring. And I am admittedly late in sharing this information with you, frequent readers of these pages know I believe it is... continue reading...

Nortel's Recent Wins and More

Nortel's Wes Durow credit SMEI.org One of the largest if not the largest deployment of VoIP I am aware of has to be Nortel's 10-year, $300 million dollar win with the US Social Security Administration which will support fifty-five thousand... continue reading...

TMC Growth Update

Congratulations to TMC's Kevin Kiley who was just promoted to VP of Finance. Great job Kevin. In addition I would like to thank TMC readers and our partners who have allowed us to continue our wave of growth. In the... continue reading...

Grandstream's Grand GXE502X

Many of us know Grandstream for their IP Phones which offer great value as well as an assortment of analog gateways, ATAs, videophones, etc. I have spoken with resellers in fact who sell truckloads of Grandstream equipment on the show... continue reading...

LiteScape's Unified Communications Applications

One of the more interesting unified communications companies is Litescape. They are doing new things in the UC space and more importantly, I can't think of another company who does what they do. The company's Oncast solution enables phones... continue reading...

Vermark's Big Telecom Expense Management Ambitions

One of the fastest areas of growth in the communications market has got to be telecom expense management as TEM solutions are needed to better manage corporate telecom spend levels. The sheer variety of communications services like PSTN, SIP trunking... continue reading...

Podcast: The VoIP Connection

Today I had a chance to conduct a podcast interview Mike Crown Managing Partner, Olaf Bellstedt CTO and Joe Aiello Strategic Account Manager of the The VoIP Connection. The VoIP Connection has made a practice of installing Asterisk-based systems with... continue reading...

Communications To Fuel Global Economy Growth

Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available... continue reading...

Dan Miller New TMCnet Columnist

As I mentioned a while back, TMC is experiencing record growth and I promised we would maintain our high levels of quality as we grow. TMCnet currently has just under 50 worldwide columnists and most of them write daily or... continue reading...

Tandberg Integrates Unified Communications and Telepresence

As more and more customers deploy Microsoft's OCS, they are asking videoconferencing companies to help interconnect their products with their shiny new unified communications systems. But it isn't just video integration these companies want… These clients also want interconnection with... continue reading...

Where is the TMC Team?

This week, we have a total of nine TMC team members traveling to industry events. Dave Rodriguez, Erik Linask and I are headed to VoiceCon while Greg Galitzine will be at VON. I am looking forward to an information packed... continue reading...

Avaya's Huge Unified Communications Push

Avaya has certainly made unified communications history today with a suite of announcements that will certainly rattle the competitive landscape. UC will never be the same in my opinion. The New Jersey-based company's biggest news had to do with affordable... continue reading...

IBM's Big Unified Communications News

Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced to the media their intention to spend a billion dollars in unified communications development over the next three years. IBM... continue reading...

Prosody X Gets a Win

Aculab's Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and more. One of the reasons for this... continue reading...

WYDE Voice Debuts Better Conferencing Solution

A new product was just announced today and I cannot be more excited as it shows innovation is very alive and well in communications. WYDE Voice is a new start-up venture backed by Free Conferencing Corp. founder and CEO... continue reading...

Podcast: Peter Vicars, Newstep Networks

There is a race taking place in communications. Everyone is looking to converge as fast as they possibly can. Service providers want to provide enterprise service. Wireless carriers want to own the SMB and consumer markets. Oh... And I forgot... continue reading...

Adding Value to Wireless VARs

In the communications space there has been accelerating progress these past decades. In the eighties we had IVR, voicemail and unified messaging. In the nineties, we had CTI (TAPI,TSAPI, etc), international callback, the PC-PBX and later the IP-PBX. This decade... continue reading...

Ken Camp is Available

Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in the field of information technology with special expertise in communications and security. He has written books, articles, spoken at shows... continue reading...

Peter Radizeski Joins TMCnet

TMCnet's latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct and has a long history in telecom. He will will write things that ruffle feathers. His views many not always... continue reading...

Communications News March 7, 2008

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers. Some of my favorite ones are how green... continue reading...

AT&T's Bullish Investment

AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of high-speed networks, data consuming devices and the move to IP as the reason for this investment. The money is... continue reading...

TMCnet's New Vertical Communities

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build... continue reading...

Podcast: Joel Hackney, Nortel

If you want some great perspective on Nortel's recent earnings as well as information on which areas of Nortel are doing best, be sure to check out this podcast interview with Joel Hackney, President of the Enterprise Solutions Group at... continue reading...

TMCnet Services

In an effort to allow TMCnet readers easy access to the breadth of TMCnet services such as the personalized MyTMCnet and TMCnet Mobile, TMCnet has launched a new TMCnet Services page which will allow you to instantly access the... continue reading...

Bain and Huawei Resubmit Bid

Bain and Huawei are changing their bid for 3COM in a manner that does not change the financial elements of the deal but it minimizes Huawei's access to certain Ethernet technologies. Last week, the parties pulled their application with the... continue reading...

What Nortel Should do Now

Nortel will be cutting 2,100 jobs and shifting about one thousand more to areas which have lower costs. These actions are in response to a wider loss in the fourth quarter. The company remains optimistic about its long term future... continue reading...

Siemens has Large Cuts

Close to 8,000 positions will be eliminated at Siemens in their communications division as part of a reorganization which allows the company to shift from being a hardware vendor to one that produces software. Over the past five years the... continue reading...

Some Webinars to Witness

If you aren't aware, it seems like my responsibility to at least mention some webinars worth attending. They happen to all be webinars that are hosted by TMC. I am going to try to attend them all. Some of the... continue reading...

More SMB Communications Growth

Yesterday I discussed how well the SMB space is doing in the communications market and today there is more evidence of competition in the space as WhaleBack Systems is expanding deeper into the mid-Atlantic region. Three companies, Schultz Technology Solutions,... continue reading...

HotSpot @Home Talk Forever Home Phone

T-Mobile is at it again. They are now starting trials of a new service called HotSpot @Home Talk Forever Home Phone in Dallas and Seattle.  Interestingly this service is actually backwards looking allowing customers to plug their landlines into... continue reading...

Verizon Wireless and AT&T Lowering Rates

I have been intentionally staying away from the news regarding Verizon Wireless introducing new unlimited voice plans but now that AT&T has come out and matched Verizon's plans, it seems I have to at least mention it and point to... continue reading...

TMCnet Continues to Grow

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone. The total... continue reading...

Sony's VoIP Headsets

Sony may be a decade or so late to the game but certainly it is better to be late than not in the game at all. So welcome Sony to the world of VoIP headsets. The top of the range... continue reading...

RIM Sues Motorola over Patents

The sheer nastiness of what is about to happen could become something of legend. The first few grenades have been lobbed back and forth between Canada and Illinois. First Motorola jacked up licensing fees for its patents for things like... continue reading...

Aastra Acquires Ericsson's Enterprise Business

Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants... continue reading...

SMBs Embrace FMC

Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to... continue reading...

HD Voice Community

As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like... continue reading...

Unprotected SIP

Somehow the title "The Dangers of Unprotected SIP" caught me off guard  since today is after all Valentine's Day. Seems like something they should teach you about in geek health class in high school. But seriously, I don't think... continue reading...

Increase Marketing Spend in a Recession

I just couldn't help but sharing this article about how companies who increase their marketing spend in a recession come out of it doing better than when they went into it. I am not advocating that there is a recession... continue reading...

Telco 2.0 - the Microsoft way

The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along. Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing... continue reading...

Packet8 MobileTalk Goes Free

Packet8 has done a good thing today by allowing charter subscribers to their MobileTalk service free access. In other words, there are no longer fees associated with signing up to use this service which allows you to seamlessly connect your... continue reading...

Communications Being Purchased Incorrectly

In the world of communications a sad fact is that in the past few years, technology has evolved to the point where communications is being more integrated into business processes than ever.  Regardless of industry,  communications has evolved to the... continue reading...

Digium Guarantee Program

Good news for the open source market as Digium now offers a slew of new warranty related announcements meaning that purchasers of Digium software and hardware will get better warranties and and a money-back guarantee if a product does perform... continue reading...

Alcatel-Lucent Cuts Dividend

Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a  few bright spots. On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion)... continue reading...

Keating Abuzz with Polycom Compliments

Thank you Polycom for eliminating that annoying "buzz" heard so often on conference calls. Caused by a proliferation of wireless devices, there is nothing more annoying in a conference call setting or a keynote speech at a trade show... continue reading...

Is AT&T a Runaway Winner?

Is AT&T going to win the IP services wars? I get the feeling they are really doing a fine job in this regard and will only do better over time. Jon Arnold agrees and in a  recent article he talks... continue reading...

Podcast Interview: 8x8 VP Marketing Huw Rees

8x8, the company behind Packet8 service has been doing a terrific job running their company with positive financial results and new services which are innovative and unique. Some are video-based, some are mobile and others are in the call center... continue reading...

ITEXPO East 2008 Videos

There was in independent reporter at ITEXPO interviewing yours truly and some of the exhibitors from the show. There are two Quicktime files for your enjoyment... One is an interview with me discussing the consumer side of communications opportunities and... continue reading...

Charlotte Wolter Joins TMCnet

I am proud to announce that Charlotte Wolter is joining our roster of TMCnet contributors and she  will be writing about the service provider space. I have been a huge fan of Charlotte -- her insight and writing and... continue reading...

ITEXPO: Article in Sun-Sentinel

The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show. The article was written by Arlene Satchell and she... continue reading...

ITEXPO East 2008 Schedule

Here are some of the happenings this week at ITEXPO. My team is already down in Miami, making sure the new Mustang convertible is prepped and ready for the raffle Friday. I wish you luck in winning the car and... continue reading...

Have a Safe Trip to ITEXPO

I hope everyone has a safe trip down to Internet Telephony Conference & Expo. The registration numbers are trending nicely above estimates and we expect a stellar event. As always, we have done our absolute best to assemble the most... continue reading...

Fax, T.38 and SIP

As you may remember from a prior post, AudioCodes was running a five-part webinar series which concluded yesterday with a webinar on SIP and T.38 fax. On the webinar, Percy discussed reliability concerns with the G.711 standard, and more specifically,... continue reading...

California Broadband Task Force Recommendations

California Governor Arnold Schwarzenegger commissioned the California Broadband Task Force (CBTF) to “remove barriers to broadband access, identify opportunities for increased broadband adoption, and enable the creation and deployment of new advanced communication technologies.” The governor also requested that the... continue reading...

Top 10 Phone Tricks

If you are looking for the top 10 telephone tricks you need to be aware of, look no further than this post over at Life Hacker. You want to know how to "gracefully" bow out of a long-winded conversation? How... continue reading...

SIP and Enhanced Services

Jeff Dworkin is no stranger to TMC University as he has taught numerous TMC courses at ITEXPOs over the past years. Even though Jeff is well-known to many of you what you probably are not aware of is the... continue reading...

ITEXPO - Huge International Draw

As Tom Keating mentioned earlier today we are proud to announce that Internet Telephony Conference & Expo which will take place in just under a week in Miami Florida has registrations from 74 countries, a 15.6% increase over last year.... continue reading...

Important Interviews

Recently I was fortunate enough to be able to interview a number of thought leaders and others who have given me their perspectives on the communications market, the future, the entry of Google, Apple and Microsoft into the space and... continue reading...

Tech News 01/16/07

It has been a pretty big news day so far this early morning. Intel perhaps is responsible for the biggest portion of today's market movement as last night they announced earnings which were not all that bad but the stock... continue reading...

Quantcast Update 01/08

On November 6, 2007 I had a post (see bottom of post for chart) where I showed how TMC compares with other IP Communications sites. I did this by pulling numbers from Quantcast, a web service which tracks web traffic... continue reading...

Ergonomic Phones

A concept you rarely hear about but which is important is ergonomics in telephones. I came across an ergonomic phone white paper from Shoretel and while it is Shoretel-centered it is still pretty useful and worth checking out before you... continue reading...

IP Fax Reliability

If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP. This... continue reading...

International Calling Alternatives

While perusing the international calling channel on TMCnet I came across an article which details the checklist of items you need to be aware of when choosing an international calling service. While many people are likely to think about the... continue reading...

VoSKY Interview

Check out my interview with David Tang the vice president of Global Marketing at VoSKY the company who introduced me to the term Skype trunking a number of years back. VoSKY makes a number of products geared at integrating Skype... continue reading...

The Latest on Mitel

If you are interested in the latest on Mitel and Sir Terry Matthews, be sure to check out this article from Zippy Grigonis titled Mitel Gathers Steam with Netherlands Deal.   In the article you will learn how lawn mowers... continue reading...

Avaya’s Unified Communications Future

When you think of enterprise communications Avaya is certainly one of the first names that comes to mind. A huge player in the space, the company has a tremendous amount of influence in the future shape of things to come... continue reading...

Nortel Sues Vonage

Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent infringements than just about any other company out there. The latest patent fight is with Nortel, a company who says... continue reading...

NextPoint Analysis

If you meet David Walsh a partner with One Equity Partners, you immediately think banker. For those of you who may not frequent the tiny (and blisteringly cold when I was there) island of Manhattan, banker generally means investment banker.... continue reading...

Telecom Growing Nicely

It’s a good time to be in telecom. With all the housing gloom and doom it is nice to see that at least the telecom market is doing exceedingly well. Of course you have to pick your battles… Consumer VoIP... continue reading...

Titanium Watches? What about Headsets?

Recently I picked up a titanium watch. In fact I now am the proud owner of two titanium watches. I just love the stuff… More durable than steel and much lighter. What if everything in the world was made out... continue reading...

Open Communications is the Future

If there is one thing Avaya is doing exceedingly well it is courting developers. Out of all the PBX vendors, Avaya has decided they will be the leader in this space. Cisco and Inter-Tel (now Mitel U.S.) have also done... continue reading...

Sprint Turns Down $5 Billion Offer

Sprint Turns Down $5 Billion Offer CNBC is reporting Sprint Nextel turned down a 5 billion dollar offer (according to RTTNews.com). It is not clear who made this offer as of yet. As you may recall I wrote a blog... continue reading...

Communications Webinars

I came across some webinars of potential interest coming soon from TMC. There are a bunch and they are quite varied so it would seem there is certainly something for everyone. I am certainly interested in the 10 myths of... continue reading...

The Latest VoIP Security Threat

For years I have been covering VoIP security and throughout this time it has been a one-sided conversation as there have been few documented cases of VOIP security attacks. Companies are generally not too happy to discuss VoIP security... continue reading...

Voice Peering Forum Winter 2007

If you are going to go to one voice peering conference in 2007 it needs to be VPF or Voice Peering Forum Winter 2007, New York City at the Ritz Carlton Hotel. Here are some of the speakers you can... continue reading...

Cisco VARs Feeling Microsoft Pressure

I saw an article in CRN titled Cisco VoIP VARs Feeling Microsoft Pressure and I found it interesting that Cisco VARs are having to deal with customer doubt regarding selling unified communications solutions.   Imagine this news is coming... continue reading...

ITEXPO East 2008 Brochure Available

I know my loyal readers have been waiting with baited breath to get a hold of the latest ITEXPO brochure. For those of you who have, consider this your very own early holiday season. Here it is… Please enjoy this... continue reading...

ITEXPO Discount – Act Fast

Sometimes I think I have the best job on earth as I get to meet with the real thought leaders in the communications market and see the latest products and services in the industry. Then I get the distinct pleasure... continue reading...

Open Handset Alliance Partners and More

Some of the more interesting news as of late has to do with the Open Handset Alliance as it seems everyone wants to be a part of it. That is, everyone except the largest carriers.   For example, Wind River... continue reading...

Nortel is Back

Recently it is has been a mixed ride for communications companies as those relying on tier-one service providers for the majority of their growth have been battered. Case in point is Ericsson and Alcatel-Lucent who each have lost over $15... continue reading...

Quantcast

You are likely familiar with Alexa, a division of Amazon that measures website traffic. I have written about the site a number of times before. A while back I discovered a site called Quantcast which is becoming a well respected... continue reading...

Open Handset Alliance and More

Another week and other massive avalanche of news in the communications space. The first item worth sharing is regarding Google shaking up the foundation of the mobile phone market. The funny thing is, editors and bloggers have been looking to... continue reading...

Polycom is Everywhere

I can’t help but be super-impressed by the progress Polycom is making in the market. The company’s devices work with virtually all companies and they have just expanded their VIP interoperability program. Amazingly, the company announced six new partners, Cedar... continue reading...

Free Switchvox

What do Superman, Switchvox, open source and Digium have to do with one another? Well somehow Tom Keating has worked these topics into yet another blog entry. To be honest, I am concerned at this rate we will have to... continue reading...

Toshiba Gains in IP Communications

Toshiba has great potential in the world of IP communications as it makes phone systems and a variety of computing devices. The company recently released Toshiba SoftIPT 2.1 which further connects the company’s line of Strata CIX IP business communications... continue reading...

Skype High Quality Video

Let’s face it, when you have a paid product and the free alternative keeps getting better, you have to keep innovating. This is the situation many videoconferencing companies are now in since Skype raised the video quality bar. How you... continue reading...

Verizon Wireless Settles on Deceptive Marketing

I have extremely favorable ratings regarding Verizon Wireless BroadbandAccess. The speed of the system has been great over the many years I have used it. Lately, whenever I am on the service, I feel uncomfortable. Why? Because I know the... continue reading...

Skype Mobile Phone

Skype will soon have a mobile phone on the market and more exciting VoIP news there cannot be. I would imagine it will be a dual-mode device which auto-senses WiFi networks and sends calls on its service. Why would you... continue reading...

Polycom and Ekahau Partner

As the world becomes more interconnected (read: smaller), the need for increases in productivity grows exponentially. The reason is simple. The more countries get into the act, the more competition each company has to deal with.   Thankfully, technology comes... continue reading...

IP Communications News: October 19, 2007

Some of the interesting news of the week shows SMBs will not only be going down the road to purchasing IP communications solutions – they will also be purchasing and installing security solutions. In my research this morning I also... continue reading...

Nokia N810

One of the best portable devices I have ever used is the Nokia N800. It was launched earlier than Apple’s iPhone and has many of the features the iPhone has but is better in many ways. It is not as... continue reading...

Which PBX Manufacturers will Survive?

The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue of Unified Communications Magazine.   ---   There are many PBX companies – well over 25. I am surprised how... continue reading...

Microsoft’s Big Unified Communications Launch

Please enjoy the Publisher’s Outlook from the November, 2007 Unified Communications Magazine.   ---   In the history of communications space there has never been a new product roll-out supported by over 50 other companies. Until October 16, 2007, that... continue reading...

Microsoft UC News Update Here is the news you should be aware of regarding Microsoft’s Unified Communications push so far:   Tom Keating   Drag-and-drop Conference Calls = OCS 2007 Success? SAP Duet to leverage Microsoft OCS 2007 Rich Liveblogging... continue reading...

50 Microsoft Unified Communications Partners

There are 50 companies making announcements in conjunction with Microsoft’s Unified Communications launch. As I mentioned – this could be the biggest week for communications ever. Time will tell of course but 50 companies is nothing to sneeze at.  ... continue reading...

Initial Thoughts on Microsoft Unified Communications Event

Having Bill Gates initiate any new product launch is obviously good for your product. The energy so far in the room is amazing and the excitement about communications is absolutely incredible. It is quite amazing that communications has become a... continue reading...

Keating’s Microsoft Unified Communications Review

Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his blog regularly until it hits. I read... continue reading...

Communication’s Biggest Week Ever

Tomorrow kicks off the biggest week in the history of communications. I have to be honest. After I wrote this statement I had to get up and take a walk and get some tea. I wanted a sanity check and... continue reading...

What eBay Should do with Skype

Please enjoy the unedited November 2007 Publisher’s Outlook column from Internet Telephony Magazine.   ---   OK, I was wrong. Really wrong. Over a billion dollars wrong in fact. Why? I believed eBay and Skype had a solid strategy to... continue reading...

Extreme Video Solutions Update

This past week I had a few minutes to spare while in New York City so I went to the Wall Street location of Extreme Video Solutions to see a demo of their technology in action. You may recall I... continue reading...

Strategic Technologies for 2008

I was reading an article on Wireless News regarding Gartner’s top 10 strategic technologies for 2008. Here are those technologies with the analysis from Wireless News. Obviously I agree with the first two items on this list and I do... continue reading...

Network Engines Buys Alliance Systems

If you have been in the telecommunications market for any period of time you are no doubt aware of Jon Shapiro the founder of Alliance Systems the company responsible for building bullet-proof communications servers. Alliance Systems has great industry partnerships... continue reading...

RingCentral VoIP

The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren't aware... Fear not as I've got your... continue reading...

Siemens Unified Communications

I recently had the opportunity to speak with Mark Straton the Senior Vice President of Product Marketing at Siemens about his thoughts on unified communications and where the telecom market is headed. Straton spent the early part of the conversation... continue reading...

TMCnet Searches

I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs.   These numbers should... continue reading...

Dialogic Buys Cantata

Dialogic has been gaining a great deal of momentum this past year and now this momentum has increased substantially as the company has just announced they will be acquiring Cantata. This deal gives Dialogic access to huge fax market share... continue reading...

Freeconferencecall.com

If you are interested in how services like Freeconferencecall.com make money be sure to check out this article in the Wall Street Journal (paid content). In short, large phone carriers like AT&T and Verizon have to pay 5.3 cents per... continue reading...

Unified Communications Gaining Momentum

In less than two weeks the communications market will be bolstered by the announcement of Microsoft officially entering the unified communications space in a major way. As a show of their support for the market, Microsoft chairman Bill Gates will... continue reading...

Verizon Voyager: iPhone Killer?

With all the hoopla surrounding the iPhone it is not surprising that Verizon Wireless is touting a suite of new phones and one – the LG Electronics Voyager is being touted as an iPhone killer. The device runs on the... continue reading...

Phil Hill

Welcome Phil Hill to TMCnet as a columnist. Phil’s column is titled Hosted Hearsay and his first article is titled Small Business VoIP: Is it an Elephant or Gorilla? Where he discusses the reason why all SMBs are lumped together.... continue reading...

HTC Phones

It is times like this I get jealous of the smartphones the Europeans get. HTC makes a pretty good device in the 6700 and these devices are likely better as they are newer and have better processors and in some... continue reading...

Response Point

For at least a decade PBX manufacturers would speak to me off the record about their trepidation regarding Microsoft entering the phone business. For those companies who hoped the day would never come, they should probably avoid reading this article... continue reading...

3Com and Digium News

If you haven’t been watching lately there has been lots of activity in the IP PBX and networking space from 3Com and Digium. Here is a recap.   3Com was recently purchased and a minority investor was China’s Huawei.... continue reading...

Ixia’s New President and COO

Loyal TMC readers and visitors are likely aware of Atul Bhatnagar who was a keynote speaker about two years back at ITEXPO in Los Angeles, CA. The year Atul spoke was the first time Internet Telephony Conference & Expo was... continue reading...

Hyperconnected

About a decade or so ago I ran across Tony Rybczynski (Tony Ryb to those who know him and/or cannot pronounce his last name) at the COMNET trade show in DC and was so blown away by him that I... continue reading...

Wes Hayden

Let’s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance's chairman and CEO.   As Nuance focuses more on selling integrated solutions I expect Hayden’s skill sets... continue reading...

Switching to Optimum Voice

This was a big week for me personally as I switched service providers. I should mention I have free VoIP accounts coming out of my ears. I often test them but I haven’t switched to any of them because to... continue reading...

Alcatel Lucent Emergency

Patricia Russo the CEO of Alcatel-Lucent reportedly has one month to turn the company around. They need to restructure desperately it seems and the board will no longer tolerate bad quarters. Russo my soon be pushed out of the company.... continue reading...

3COM Sold

The Wall Street Journal reported that 3COM will be acquired by Bain Capital and Huawei Technologies. TMC’s Greg Galitzine has a call into 3COM for comments but what we know so far is the transaction is at $5+/share meaning more... continue reading...

ITEXPO West 2007 Scores Big in L.A.

Here is my Publisher’s Outlook from the October 2007 Internet Telephony Magazine. It is rough and needs some editing but should give you a good idea of why you should be subscribing and reading every issue of the magazine. :)... continue reading...

More Nice ITEXPO Comments

Thanks all for the nice comments on ITEXPO two weeks ago in Los Angeles. These are a few we have posted so far. Here is the testimonial page which will be updated over time.   Video cyLogistics, Inc. Packet8 Quintum... continue reading...

Packet8 Win

I have to admit, the press release (see bottom of page) I received this morning from Packet8/8x8 may be among the most unique I have ever received as it details how Packet8 is the service provider of choice for a... continue reading...

Latest ITEXPO West 2007 Photos

We have had amazing comments regarding the success of the last Internet Telephony Conference & Expo from many attendees and exhibitors. We just recently posted some more photos of the event so you can get a feel for it yourself.... continue reading...

Sun Reenters Telecom

With all the fanfare surrounding Microsoft’s reentry into telecom, I thought it worth mentioning Sun is doing the same thing. Microsoft has integrated their applications into communications (or vice versa) and even designed new devices such as phones and even... continue reading...

Best of Show ITEXPO West 2007

Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release.   Best Service Provider Solution Comverse (www.comverse.com) CTI Labs (www.ctigroup.com)... continue reading...

ITEXPO West 2007 News

ITEXPO West 2007 News The staggering amount of news and analysis generated from last week’s Internet Telephony Conference & Expo is mind-boggling. Thanks to all the analysts, bloggers, members of the press and everyone else who covered ITEXPO.   Here... continue reading...

Nokia Siemens Networks Interview

I have a special treat for my readers today; A podcast interview with none other than Harald Braun, Head of Convergence Operators Customer Business Team at Nokia Siemens Networks. I know you remember the terrific interview Harald gave regarding similar... continue reading...

Thoughts on Alcatel-Lucent

Wow. It has been quite a week. I am sitting here in Norwalk, CT – TMC’s headquarters and feel a bit under the weather. This is not a surprise as I haven’t slept since last Friday due the super-busy schedule... continue reading...

Make Money Selling VoIP

  The VAR is Dead and Partner is Born   In a session titled how to make Money selling VoIP Robert Messer spoke today about how resellers need to evolve to become successful. Robert who works for ABP Technology a... continue reading...

Broadband Speed at Wilshire Grand

I just ran a speed test on the broadband in the Wilshire Grand hotel – show hotel of Internet Telephony Conference & Expo and I found the download speed is 315 kbps and the upload is 821 kbps. I expect... continue reading...

Off to ITEXPO West 2007

I am sitting in the airport this morning on my way to LA and reading Russell Shaw’s coverage of new research which discusses how websites of telecom companies are no good. Russell says this is information we already know. Interestingly... continue reading...

Bloggers at ITEXPO

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their... continue reading...

Surf Communications

I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking.   Surf develops a suite of hardware and software products that drives... continue reading...

Quintum News

The number of new announcements being released at ITEXPO next week will likely be a show record if the early buzz is any indication. For example, today I learned Quintum; the Microsoft Certified VoIP gateway company will be making news... continue reading...

Nice Systems

Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO.   NICE Systems is the leading provider of Insight from Interactions, offering... continue reading...

NeoPhonetics

I recently had the opportunity to ask NeoPhonetics executives about open source/open standards-based on IP communications, cost effective PBX platforms, and more.   NeoPhonetics designs, implements and supports custom VoIP telephone systems for enterprises with a specialty in open source... continue reading...

Business Solutions magazine

I recently had the opportunity to ask Jay McCall, VoIP and Wireless Editor with Business Solutions magazine, about the evolution of SIP-based communications, the future of the market and more.   Business Solutions magazine is a publication geared toward executives... continue reading...

SIP Trunking Overview

I am looking forward to listening to Alan Percy’s panel on SIP trunking which takes place next week at ITEXPO. Alan has been a fixture at many TMC events over the years and I am waiting semi-patiently to hear what... continue reading...

Dan York Available

Sadly, Dan York was restructured out of a job at Mitel. After the acquisition of Inter-Tel there is obviously some overlap. Dan was part of the overlap and as a result is a great talent looking for an opportunity. For... continue reading...

LiveVox

I recently had the opportunity to ask Louis Summe, CEO of LiveVox, about the company’s on-demand contact center solutions, their customers, and the IP communications space.   LiveVox provides on-demand, voice application solutions integrated with existing systems. The company is... continue reading...

Thanks for Registering Green

The Green Technology conference is doing well so far. Thanks for your support. Here is the full story.... continue reading...

SIP Trunking Course

SIP trunking is one of the most important growth areas in VoIP. It is something every company should be exploring as it reduces cost and complexity while allowing tremendous added flexibility.   If you are interested in learning about SIP... continue reading...

Toshiba

I recently had the opportunity to ask David Fridley, senior product manager of IP Telephony at Toshiba America Information Systems, about the evolution of the IP communications space and the direction his company is taking.   To learn more about... continue reading...

Excendia

It is difficult to start this column without a reference to Wildfire the personal assistant launched in the nineties we all thought would take over the world. Of course by “we” I mean the people attending trade shows in the... continue reading...

Allworx

I recently had the opportunity to ask Sandra Gault, EVP of Marketing at the rapidly expanding communications product company Allworx about the evolution of IP communications in the SMB space, VoIP and the direction her company is taking.   Allworx... continue reading...

Fonality FtOCC Training

Great news. Fonality FtOCC (pronounced F-Talk) Technician Certification is sold out at next week’s ITEXPO in Los Angeles, CA. There is still limited seating for the Administrator Certification. Oh yeah, I forgot to mention what this acronym means. It stands... continue reading...

Nortel on Microsoft/Cisco

The following comments are from Nortel’s Tony Rybczynski regarding the new relationship between Microsoft and Cisco. I found them interesting and worth passing along.   ---   I was on holidays in Eastern Europe when the photo shoot took place.... continue reading...

Miss Teen South Carolina

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to... continue reading...

Inter-Tel

Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave me this exclusive interview. They talked to me about Inter-Tel’s new corporate initiatives, the impact of SIP technology, and the... continue reading...

Call Center Outage

A call center outage could be disastrous for your business. Some of the largest call centers sell millions of dollars worth of products and services each hour so an outage of minutes can be devastating to the bottom line. According... continue reading...

VoEX

VoEX, Inc., is a VoIP managed-service provider offering global peering infrastructure, network interoperability, industry-leading quality of service, and advanced applications capabilities for top tier carriers, mobile operators, cable operators, voice service providers, academic institutions and enterprises. VoEX maps the world’s... continue reading...

Use Skype, go to Jail

OK, I have been writing about Skype almost continually and this is not intentional. There is just a great deal of news about the company lately. For example, George Ou discusses today how a man in the UK was arrested... continue reading...

Cell Phone Contract Cancellation

Are you looking to sue your wireless carrier? If you are you should know a full six paragraphs are dedicated to dispute resolution over at Verizon Wireless and ten “fat” paragraphs are dedicated to this topic in an AT&T Wireless... continue reading...

Skype Outage Article

Jon Arnold and I were both quoted recently in a San Francisco Chronicle article titled Skype reveals outage source, tells customers it won't happen again. The article is extremely well-written, gets perspective from a number of people and weaves each... continue reading...

Parlano

Bob Serr, Parlano CTO, took some time to give me this exclusive interview. In it, he gave some fascinating insight on the impact of industry giants like Google and Microsoft on the telecom world, and also let me know why... continue reading...

Acredo

I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO.   Acredo Technologies delivers hosted IP phone service to the small business market... continue reading...

Level 3 Communications

Level 3 Communications, Inc., an international communications company, operates one of the largest Internet backbones in the world, connecting 180 markets in 18 countries. The company serves a broad range of wholesale, enterprise and content customers with a comprehensive suite... continue reading...

Arlinx

I recently had the opportunity to ask Patrick Young of Arlinx about the company’s customer base, its IP communications strategy and the direction his company is taking.   The Arlinx IP Elite Security and Media Processing Platforms provide opportunities for... continue reading...

IP Communications Education

Listen, I don’t want to overdo discussion of ITEXPO in my blog but the fact of the matter is this recent e-mail sent by my marketing team is a great document discussing what is important at the show. It is... continue reading...

Skype P2P Problems

By now it seems the whole world is aware Skype had major problems last week. For most people, Skype was down. Tom Keating speculated the cause was a Microsoft patch which rebooted massive numbers of machines. He has a point... continue reading...

Wireless Companies at ITEXPO

I happened upon a great article by Mae Kowalke discussing wireless company representation at Internet Telephony Conference & Expo. Companies discussed include a la Mobile, Airwide Solutions, Kineto Wireless, MobiTV and MOBIVOX.   The article reminds me just how big... continue reading...

Call Center CRM Stories August, 17 2007

While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is... continue reading...

Junction Networks

I recently had the opportunity to ask Avery Glasser of Junction Networks about the evolution of the SMB IP communications space and the direction his company is taking.   Junction Networks provides business class VoIP service to companies without the... continue reading...

Vocalocity

Vocalocity provides customized VoIP phone solutions to small and medium size businesses, specializing in “Micro enterprise” companies with fewer than 25 employees. Vocalocity’s core service offering, VocalocityPBX, is designed to provide customers with the quality and reliability of traditional PBX... continue reading...

Voxbone

As you may recall, Voxbone had announced a developer contest a while back and in my blog post about the contest I mentioned the three winners will get:   Recognition as a Voxbone certified developer. Recommendation to customers and partners... continue reading...

Fonality

Here is a podcast interview of Chris Lyman the CEO of Fonality. Topics of interest? I asked Chris why he started Fonality, what pains his company solves for customers and we get into a discussion of trixbox Pro and trixnet.... continue reading...

Tissot

Here is a long term update on my Tissot High-T watch which when working properly is a technological marvel. My original review which was quite favorable can be found here.   While the watch is certainly state of the art…... continue reading...

Radisys

I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more.   RadiSys specializes s in developing open standards building blocks, especially in the ATCA and... continue reading...

Packet Island

I recently had the opportunity to ask Packet Island President Praveen Kumar about VoIP, the IP Communications space and more.   Packet Island provides the a micro-appliance based Software-as-a-Service (SaaS) solution that enables service providers and VARs to deliver managed... continue reading...

Telrex

I recently got the chance to sit down with Bob Cordes, Vice President of Product Management for Telrex. We discussed his company’s business strategy, as well as the future of the IP telephony market in general.   Telrex is a... continue reading...

3CX

I recently had the opportunity to ask 3CX CEO Nick Galea about the evolution of the IP communicationsspace and the direction his company is taking.   3CX is well known for its SIP-based 3CX Phone System for Windows, a software-based... continue reading...

Telecom Cost Management

One of the fastest areas of growth in communications – and there seem to be so many these days, is telecom cost management. In recognition of this fact, TMC has launched a Telecom Cost Management channel which is being sponsored... continue reading...

Smoothstone

I recently had the opportunity to ask Jeff Wellemeyer, chairman and CTO of Smoothstone, about the most recent call center solutions and the path Smoothstone is taking to create greater customer satisfaction.   Smoothstone is an IP communications provider... continue reading...

TMCnet New Traffic Record

Thanks to all our readers and visitors who have allowed TMCnet to achieve a new traffic record in July 2007.   Here are the numbers:   Page Views 30,977,147 Average Visit Length 35:45 Unique Visitors 3,078,409   Page Views refers... continue reading...

Grandstream

Grandstream Networks Seeks Growth in SMB VoIP   The SMB VoIP market shows no sign of slowing down and so many companies are vying to get a piece of this market which is projected to grow for many years... continue reading...

NetXUSA

I recently had the opportunity to ask NETXUSA CEO Tom Boone about his business and the direction he is taking the company.   NETXUSA, Inc. is a distributor of Voice over Internet Protocol (VoIP) products and services and has a... continue reading...

AudioCodes Interview

Anyone in the IP communications business knows quite well that Alan Percy is one of the most well-connected and knowledgeable players in the space. Alan’s day job is Director of Business Development at AudioCodes and I swear his night... continue reading...

Office Communicator Voice Quality

I had a chance to try Microsoft Office Communicator voice quality for myself on a Plantronics stereo headset and I remain impressed with the quality of the sound. Although the wideband codecs do not support stereo, the voice and video... continue reading...

Hughes Systique Corp Interview

I recently had a chance to interview Arjun Roychowdhury, Director, IMS & Broadband Applications Hughes Systique Corp. Arjun will be a speaker at Internet Telephony Conference & Expo in September and I thought it worth getting his thoughts on... continue reading...

Voice Peering Growth

Last year I proclaimed it the year of VoIP peering. 2007 is becoming the year of rapid VoIP peering growth. Case in point is the Voice Peering Fabric or VPF who recently stated they have reached a 200 billion minute... continue reading...

AudioCodes Has Good Quarter

Cisco made a big splash with their earnings news today and subsequently it may be worth pointing out Audiocodes too released great numbers with growth on a year over year of 15.5%.   “AudioCodes’ second quarter financial results were highlighted... continue reading...

Cisco Beat Earnings

Cisco beat earnings by $120 million dollars and they say enterprise earnings are strong.   Scientific Atlanta also produced outstanding results for the company.   Emerging markets are growing at 40%   Here are some statements I just wrote... continue reading...

Telephone System Channel

If you aren’t aware, TMC has built with its partners, the largest collection of business to business online communities in the communications and technology space. Channels are micro communities which live on the left navigation of TMCnet menus. Global Online... continue reading...

Unified Communications Magazine Debuts

Here is the unveiling of the first issue of Unified Communications Magazine (PDF). It has not been through final proofing but I have been so excited to share this new publication with the word I just had to post the... continue reading...

VoIP/IP Communications Stories August 6, 2007

In case you are behind on your reading or perhaps were away and want to catch up quickly; I have assembled some of the top stories from last week and today. Topics of interest include Cisco’s purchase of an equity... continue reading...

Loving Asterisk

Some people don’t hold back. If they like you or they don’t you know it right away. Others are diplomatic. Well Tom Keating loves Asterisk… And to back it up he has 10 reasons. There are so many top 10... continue reading...

ITEXPO Weeks Away

I just can’t believe that Internet Telephony Conference & Expo is five short weeks away. I just can’t wait for September 10-12th in Los Angeles. Boy is the summer going by fast. Thankfully I read Ken Kamp’s blog where he... continue reading...

Call Center/CRM Stories August 3, 2007

Here are the call center/CRM stories for the week of August 3, 2007. Enjoy. I really don’t have a favorite but if you press me I might say the Argentina and Central American call center stories are of interest.  ... continue reading...

Mitel/Inter-Tel Finally Merge

Mitel's proposal to acquire and merge with Inter-Tel has been approved by Inter-Tel stockholders. Here are the details:   US$723 million merger Creates a market leader in SMB IP communications industry with the scale to strengthen and extend its reach... continue reading...

Nokia N800 Question

I received the following question today regarding the Nokia N800:   I'm seriously thinking of purchasing the Nokia N800. Since it is strictly a wireless device is there really enough free public wireless to make the purchase worthwhile. I'd be... continue reading...

Iwatsu

As part of a recent whirlwind Dallas, Texas tour I had a chance to catch up with Iwatsu’s Don Gant and discuss what his company is up to. He tells me sales of the company’s EMA Enhanced Messaging Application service... continue reading...

Bluesocket buys Pingtel

One of the fastest growing spaces in communications is the wireless market and it is essential all communications equipment providers address this area. To that end, Bluesocket, a company known in the WLAN and security space has just picked... continue reading...

Microsoft Pushes into Communications and Beyond

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.... continue reading...

IP Sizzles 2007

I am off to VoIP Sizzles I mean IP sizzles in Dallas today. I speak tomorrow. Here are the details.... continue reading...

VoIP News July 20, 2007

Here is the VoIP/IP communications new of the week. We start with the terrible news of SunRocket closing down without notifying customers. Not well done at all. As you can see below Nuvio would love to get these customers. So... continue reading...

Latest Zultys Update

SIP PBX vendor Zultys is growing the company by hiring new people who are tasked with growing the company faster. A few weeks back I met with Zultys President and CEO Avi Wienrib who is also President of Telrad... continue reading...

RNK Phone Number Bank

What Craig Walker and Vincent Paquet, GrandCentral Founders did at GrandCentral is amazing. They came up with a great idea – one number for life. They started a company and sold it quite quickly to Google. The service is... continue reading...

Unwired Enterprise

Nortel is perfectly positioned to bring the world their Unwired Enterprise vision. The company is a strong player in the enterprise and service provider markets. For this reason it may even be surprising Nortel hasn’t gained more traction as they... continue reading...

ShoreTel IPO

ShoreTel hit it big with an IPO which jumped 27.5% on it’s opening day. The IPO was derailed last week as a result of a lawsuit filed by Mitel. The company closed the day at $12.15, after the company priced... continue reading...

TMCnet Goes Twitter

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to... continue reading...

Nokia N800 and Free WiFi

The Nokia N800 tablet is an exciting example of what communications technology can and should be. I was sent one from the company to try and to be honest I didn’t expect to be impressed. When I started using it... continue reading...

Where Did Rich Go?

OK, Rich has not abandoned his loyal readers. He really values these people as without his readers he would stop blogging and at that point he would have to find a hobby or two. Thankfully, dear readers, I am... continue reading...

Fring on Windows Mobile

Tom Keating has the scoop on Fring coming to a Windows Mobile device near you. Why should you care? Well because Fring could help integrate your disparate communications clients into a single unified application. I am looking forward to trying... continue reading...

John Chambers

John Chambers the CEO of Cisco is getting ready to speak here in Chicago and John is generally one of the more dynamic speakers the industry has. Surprisingly, I haven’t heard John speak as often as I like as I... continue reading...

Sangoma: From Open Source to Unified Communications

I recently had a chance to speak with David Mandelstam at the Communications Developer Conference last month in Santa Clara, CA. Sangoma was one of the highlights at the show as the company had produced a few record quarters in... continue reading...

Interesting Reading

  Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC articles and events btw. Enjoy!  ... continue reading...

IP Sizzles

I will be speaking at the IP Sizzles conference this summer in Dallas, TX. Robert Messer and the ABP team do a great job putting this conference together and this year marks the first time the show will be called... continue reading...

Ken Camp

Be sure to sign up for Internet Telephony Conference & Expo (ITEXPO) now and be part of the world’s premiere IP communications event. World-famous blogger, journalist and author Ken Camp will be there as well (Ken is there anywhere you... continue reading...

Communications Optimism

Last week I had a chance to spend a good deal of time with Norman Stout the CEO of Inter-Tel. He told me he is more optimistic about the spend in the market than any time in the last 7-8... continue reading...

Mihaylo Bids for Inter-Tel

There is a higher bid for Inter-Tel than what Mitel initially offered to pay. The bid is being led by Steve Mihaylo who is a major shareholder of Inter-Tel and the former founder. Rumor has it Steve who has been... continue reading...

GIPS News

Global IP Solutions, the company formerly known as Global IP Sound is well known as the company providing VoiceEngine technology. Their products enable communications for millions of users each day as their technology is found in Skype, WebEx and others.... continue reading...

Aculab Supports PCI Express

Some developer news of note is Aculab’s move to have the Prosody X DSP resource board support the PCI Express bus. This is not unexpected of course as this new bus is becoming more popular. Announced here in Santa Clara... continue reading...

Pactolus and Cisco Workshops

Be sure to come to the Communications Developer Conference tomorrow and be part of the Pactolus and Cisco workshops. Why you ask? Because the future of communications is all about ecosystems and companies like Pactolus and Cisco are providing a... continue reading...

Asterisk Fuels Speech Technologies

If open-source telephony is going mainstream as I recently wrote about, then the subsets of open-source telephony are also booming. For example, speech recognition in the open-source world is becoming more and more important. Case in point, a company called... continue reading...

Office Headsets

I have written a few times in the past about TMC’s channel program and the fact we have built over 100 business to businesses (b2b) communities in the communications and technology space.   The communities are news-based and are designed... continue reading...

Skype for Salesforce

One of the stories which caught my eyes recently was Skype and Salesforce.com coming together to launch Skype for Salesforce. In the article there is a discussion of more and more call centers looking for ways to integrate Skype into... continue reading...

VoIP Stories May 7, 2007

Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and... continue reading...

RIM Does Unified Communications

Research in Motion has taken the full unified communications plunge via its Blackberry Mobile Voice System (MVS) solution. The goal of this product is to allow a Blackberry smartphone to become a seamless telephony extension.   Millions of users already... continue reading...

Trixbox/Fonality at Communications Developer

I have just received word Kerry Garrison will be speaking at TMC’s Communications Developer Conference to take place next month in Santa Clara, CA. Kerry is the Sr. Product Manager at Trixbox and works intricately with the open-source development community.... continue reading...

Marketing in the New World Order

Tomorrow I will be speaking in sunny Phoenix, Arizona on “Marketing in the New World Order”. I often write about a plethora of new technologies and tomorrow I get a chance to weave together my knowledge of marketing and technology... continue reading...

Skype Announcements at Communications Developer

I was just perusing an article on Skype development from Greg Galitzine which consists of an interview with head of development for the world’s most successful VoIP software company. The interview is with Paul Amery the Director of the Skype... continue reading...

Ed Whitacre Jr.

Congratulations to Ed Whitacre Jr. for building a great big telecommunications company from an assortment of smaller ones. Certainly in this case the sum was greater than the parts.   Ed is about to retire and he can consider this... continue reading...

Mitel Acquires Inter-Tel

In a $723 Million transaction two of the leaders in the mid-market communications space have teamed up as Mitel has just acquired Inter-Tel. Both companies were very strong players in the mid-size PBX space and both were leaders in... continue reading...

Jajah and Iotum

Blackberry users are having a banner day as fist they are able to run their programs on Windows Mobile computers and now Iotum and JaJah are collaborating to allow the power of Jajah’s calling network to be combined with Iotum’s... continue reading...

InfoWorld on Patent Reform

Let’s hope patent reform gets a great amount of momentum in our government and it actually happens. Large companies are indeed hoarding patents and using them as weapons to crush smaller companies. Patent litigation seems to be increasing by the... continue reading...

TMCnet Goes International

Today is a momentous occasion for me as TMCnet has gone international developing continent-specific editions for Latin America, Europe, Asia the Middle East and Australia. You will find these country choices on a grey horizontal bar at the top... continue reading...

Cisco Invest $700M in China

Cisco Systems plans on sponsoring 40 Chinese companies with a venture fund worth a total of $700 million. Investment in China is not new but this move could have implications as to where tomorrow’s technology leaders will come from. This... continue reading...

Skype for Mac Improved

Skype for Mac has a new beta version 2.6 available here and it’s brimming with new features. In addition you can expect improved sound quality and software stability according to the company. There is a nifty new call transfer feature... continue reading...

Nice Systems

In the wake of the negative VoIP investing news due to the recent Verizon/Vonage court battle, it is great to see BusinessWeek highlighting Nice Systems as a positive investment opportunity precisely because of the migration to VoIP. In addition it... continue reading...

Dialogic Does Video

When it comes to the world of communications, the development world used to revolve around Dialogic. Ten years ago you virtually had to buy a DSP resource board from this company or one of its smaller competitors if you wanted... continue reading...

Cantata Gets New CEO

You may have seen the news about Cantata hiring a new CEO and could possibly be wondering why they would do such a thing. After all, Mark Zionts was involved in building Cantata into the company it is today with... continue reading...

Unified Communications Magazine

In case you missed my past blog entries regarding SIP Magazine becoming Unified Communications Magazine, consider it official… The change has begun and we are working on the look and feel of this new publication. It should be different than... continue reading...

Response Point

In case you weren’t aware, Microsoft unveiled a small business phone system recently called Response Point. TMCnet’s Tom Keating has a well thought-out blog entry on what Microsoft is doing as well as a bit of history on Microsoft and... continue reading...

Cisco's Real Strengths

Cisco’s incredible strength comes from being able to leverage its strong brand and enourmous salesforce to sell virtually every sort of product in telecom and datacom. This report makes it seem like the outlook for the competition is bleak.  ... continue reading...

MyTMCnet

Thanks to readers like you, TMCnet has been blessed with 1-2 million unique visitors every month and last month over 20 million pages were viewed on this site. We are truly grateful to our readers, sponsors and advertisers who support this... continue reading...

TMCnet Sets Page View Record

This past February 2006, TMCnet passed the 20 million page view mark for the first time ever with a total of 20,554,331 page views from a total of 1,169,160 unique visitors. I am personally thrilled with this accomplishment because it shows... continue reading...

Skype is Innovating, Are You?

Dear VoIP Provider,   What have you done for me lately? You see Skype keeps doing more and more and you are farther and farther behind. Pretty soon your state of the art VoIP software or service will be considered... continue reading...

Cantata

Cantata is a veritable conglomerate in the communications space. The company was formed a year ago through a combination of Excel Switching and Brooktrout Technology and has product lines for developers and service providers. The company is soon celebrating... continue reading...

Cisco Purchases WebEx Podcast

Here is my audio podcast on the Cisco acquisition of WebEx. There are many positives here and lots of interesting perspective and I kept it to a few minutes. I hope you like it.... continue reading...

Dialogic & Aculab Focus on Growth

Please enjoy the April 2007 Publisher’s Outlook from IMS Magazine:   ---------   DSP Resource Board Vendors Expand Focus   The last few weeks has seen an explosive amount of news in technology and communications and trying to justice to... continue reading...

TMCnet Search

We are always trying to innovate here at TMC and recently we have been looking for a way to ensure TMCnet becomes even stickier than it currently is. Our goal is not only to be the primary destination for all... continue reading...

Cisco Webinar

Did you know there is a link between air-blown fiber and unified communications? OK I realize this may not be a logical leap which is why of course TMCnet is going to be hosting a webinar with Cisco and Sumitomo... continue reading...

Huge News Coming From Plantronics

I recently met with Plantronics executives and they were basking in the glow of being market share leaders in the bluetooth space. They were very happy with this achievement and were further excited to tell me about how they see... continue reading...

ApplianX

Aculab Launches ApplianX Product Line   Aculab has just announced a new line of appliances and the product line is so different from any products previously supplied by the company I decided to ask some questions about the new ApplianX... continue reading...

Packet8 and SunRocket Speak on VoIP

I just moderated a panel here at the VPF in Miami and the topic was voice 3.0 and when we will get there and what it would entail. My panelists were from 8x8 and SunRocket and in both cases the... continue reading...

Voice Peering is Hot

At the Voice Peering Forum event here in sunny Miami Florida, the message is simple – voice peering is growing by leaps and bounds. Stealth Communications is the company who runs this event and attendees generally are people who have... continue reading...

Dialogic Cruise

I am headed to downtown Miami now where I will be on a cruise with Dialogic partners and the Dialogic team. This will conclude the Dialogic One event. The weather is pretty nice here so I expect to have a... continue reading...

Skype Pro: The Ultimate European VoIP Bundle

A few weeks back at ITEXPO there was a lot of buzz about Skype Pro and as it turns out the service goes live on Tuesday, February 19. I had a chance to speak with Skype’s Imogen Bailey and Stefan... continue reading...

Mitel Presence Tour

Today I will be flying to California to speak tomorrow at a conference hosted by Mitel. The name of the tour – I kid you not is the Presence Tour 2007. I will be discussing Unified Communications among other... continue reading...

TMCnet Mobile

If you are looking for the best communications and technology news on the go be sure to check out TMCnet Mobile which will display very well on most mobile devices. The service is in alpha at the moment but seems... continue reading...

ITEXPO Comments on Video

Since Internet Telephony Conference & Expo last week – TMC has received a steady stream of testimonials unlike I have ever seen for any tech show ever. So many people have told me that ITEXPO in Ft. Lauderdale was the... continue reading...

Toshiba Brian Metherell Interview

Toshiba is a company you think about in just about every area of tech. In fact I recently ditched my old laptop from another manufacturer for a Toshiba laptop and so far so good. When you think of this Japanese... continue reading...

ITEXPO Photos and More

Here is Ari Zoldan from Launch 3 based in Garfield, NJ. His company is in the investment business - they invest in communications companies worldwide.   On this day he walked away with a great education as well as a... continue reading...

Better Conferencing

When Om Malik sent an e-mail about 27 different ways to improve conferencing I thought to myself there was no way that there are 27 discrete things you can do to have better conferences. I guess I was wrong. Great... continue reading...

Dirigo Telecommunications

Call centers are responsible for so much but often don’t get the credit they deserve. In the early 1990s it was the call center’s need for screen pops that pushed Novell and Microsoft into pushing the CTI market which for... continue reading...

Spirit DSP in 2007

Spirit DSP recently announced an enviable portfolio of customers for the 2007 year. They include Adobe, Agere, ARM, Atmel, Compal, Flextronics, Ericsson, HP, HTC, Interwise, Kyocera, LG, Marconi, MediaRing, Microsoft, National Semiconductor, NEC, Nortel Networks, Oracle, Paltalk, Panasonic, Philips Semiconductor,... continue reading...

Microsoft and Nortel Stop the Messaging Madness

The average employee gets more than 50 messages every day on up to seven devices and today Microsoft and Nortel came together under the banner of the Innovative Communications Alliance to announce to the world that new software will help... continue reading...

Innovative Communications Alliance

I am in New York today with Greg Galitzine on my way to the Innovative Communications Alliance meeting which is the new (since this past summer anyway) initiative between Microsoft and Nortel. I haven’t covered this topic too extensively and... continue reading...

First ITEXPO East ’07 News

It look likes 2007 is in full swing with the first announcements coming from Internet Telephony Conference & Expo already. Aculab will be demonstrating their new HMP software allowing developers to take advantage of IVR, fax, conferencing and other functions... continue reading...

Florida is on Sale for ITEXPO!

  It is not too late to book your flights to ITEXPO   I just went to Expedia and checked the airfares for the upcoming Internet Telephony Conference & Expo coming up in a few weeks. Boy was I surprised.... continue reading...

Mitel

By now it is no secret I spent some time in Canada recently and met with a number of companies in the Terry Matthews family. One of these companies is Mitel and over the decades this company has proven... continue reading...

Channels

One of the fastest growing areas of TMCnet is the channels program which are micro-communities of interest. These channels focus on so many topics I can’t list them all but a few of the more recent ones are here for... continue reading...

TMCnet Redesign

Today is a pretty big day for me personally. As you know, TMCnet is the world’s leading site for communications and technology information, community building, etc. In fact this past December 2006 saw our traffic reach just under 2 million... continue reading...

Sir Terry Matthews

Terry Matthews is a living legend in communications and I suppose the only person I will get to meet with a “Sir” in front of their name. For years many people have told me I must meet Terry and for... continue reading...

Happy Holidays and Thanks!

I would like to take a moment and thank all my readers and wish you all a great holiday season and a Happy New Year. In addition I want to specifically thank you all for visiting TMCnet so frequently as... continue reading...

Saving Money on IP Communications Education

If you haven’t been watching, the early-bird deadline for conferences at Internet Telephony Conference & Expo (register) is approaching --tomorrow actually -- and we are talking about a savings of up to $1,000. The show is in 40 days so... continue reading...

Alcatel-Lucent

I like the new Alcatel-Lucent logo. It makes me think of a cross between an airline and an ecommerce company. I do really like the way the A and L come together as one. On a separate note the new... continue reading...

Cantata Layoffs

The word on the street is that approximately 50 people (see update) were laid off at Cantata yesterday out of a workforce of 300. Most of the people who were let go are shocked. Sources tell me the reason... continue reading...

Caritas/Comcast VoIP Patent Victory

The VoIP market won a victory in Texas yesterday with Comcast defending itself successfully against a $2.2 billion lawsuit brought on by Caritas Technologies. The company was formed by four men, including David Farber, who many consider the grandfather Internet,... continue reading...

Inter-Tel Buyout Withdrawal

Vector Capital and former Inter-Tel CEO Steven Mihaylo said they withdraw their bid for Inter-Tel. Recently Inter-Tel shareholders rejected the takeover proposal. 11,272,46 shares were voted against the Mihaylo Resolution, representing slightly over 50% of the 22,524,535 shares of the... continue reading...

Web 2.0 meets VoIP and Call Center 2.0

If I have to say what the most interesting thing happening in the call center today it is call center 2.0 which like every other concept with a 2.0 moniker means many different things depending on who you are. For... continue reading...

Aricent

As Zippy says quite well in this article, "Normally, when a new company makes its debut, Yours Truly will cross his fingers and wish good luck upon the company's uncertain future. That won't be necessary with Aricent, which comes out... continue reading...

Heading Home From Lisbon

It has been a wild week here in Lisbon at Dialogic Connections and there is so much going through my head. Will the new Dialogic be anything like the old one? Can it generate more interest in telecom? Will more... continue reading...

Dialogic Connections 2006 Analysis

Perhaps the most important takeaway from the Dialogic Connections event taking place this week in Lisbon, Portugal is that Nick Jensen the President and CEO of Dialogic has a strong vision for where the company is headed. Nick states emphatically... continue reading...

$1.27 Billion in VoIP Support Services Revenue by 2010

A sign of a healthy market is one in which there is lots of money being made. IDC reports that the VoIP services market will be growing at a phenomenal rate. I was blown away to discover they predict VoIP... continue reading...

Carphone Warehouse VoIP Growth Problems

Carphone Warehouse is a major player in Europe and decided recently to get into VoIP with the purchase of Sonus equipment. All seems to be well with the announcement except for the fact that demand is so great the company... continue reading...

Dialogic Back After 7 Years

This Dialogic will be about IP not TDMIf you have been in the telecom business for five years or more you know the large shadow cast over the industry by Dialogic. In the mid-nineties the computer telephony/CTI market was booming... continue reading...

Art Rosenberg

I have been getting Lots of constructive feedback from Art Rosenberg for many years; probably longer than a decade. Way back to when we launched CTI Magazine in fact. As you may know Art is widely accepted as the person... continue reading...

IVR Technologies

I met up with Barry Sher last week and hadn't spoken to him in a while. He used to work for Telephony Experts back in the good old days of the nineties when Computer Telephony and CTI were all the... continue reading...

Primal Solutions

Consider a typical tax return. If you own a home and have a mortgage you may be able to deduct interest payments -- at least in the US (oh and by the way this article is not meant to provide... continue reading...

Alcatel and Lucent Approve Merger

The Alcatel and Lucent merger was just approved despite rumors to the contrary. The price -- 10.8 billion dollars."As we have said from the start, the primary driver of this combination is to create long-term value for shareowners, customers, and... continue reading...

Nortel’s Future

With the rumblings in the market and out Alcatel and Lucent possibly calling things off, it might be a good time to look to Canada and see how Nortel is doing and what they plan for their future. I just... continue reading...

TMC in Stamford Advocate

TMC was featured on the front page of the business section of the Stamford Advocate newspaper today. It was also in the Hartford Courant (at least online – I am not sure if it made the printed version on Sunday)... continue reading...

ITEXPO – Early Bird

Time is running out to take advantage of early-bird pricing for Internet Telephony Conference & Expo. A reminder to my blog readers that the time is now to save up to $1,000 on a registration. That, my friends is a... continue reading...

Sprint Interview

Here is the partially edited interview I had with Tony Krueck, VP of Product Development at Sprint. This was a great interview for me as I really learned a great deal about what Sprint is up to and how they are... continue reading...

Eicon Networks Buys Intel Dialogic Division

As I have been writing about for a few months, the Dialogic Division of Intel has been sold. Eicon Networks is the buyer and I am looking forward to finding out more details and sharing them with you.This is potentially... continue reading...

Catching up

With all my travel lately I have been neglecting my blogging. I figured I would get right back into the swing of things with some links to interesting articles.You hear me discuss building communities all the time. Well Electronic Arts... continue reading...

Stories of Interest

Here are recent stories of interest. My favorite has to be Survey: IPods More Popular Than Beer followed by QUALCOMM's VoIP news and of course how often do I get to talk about JFK. The VoiceGenie news is old but... continue reading...

Verizon's Nancy Gofus

Here is a recent Executive Suite interview with Verizon's Nancy Gofus who is the Vice President of Product Management for Verizon Business. Generally these interviews don't break news but in this case it did. I hope you like it.... continue reading...

Sonexis

The conferencing market is fascinating to me as it is an area of continuous high-growth. Many conferencing companies actually saw business conditions improve dramatically in the post-911 world where travel began to die off. Since 9/11 it seems companies are... continue reading...

Aculab Ace Progress

I have met lots of companies here. A good portion of the communications industry is in attendance from vendors such as Pronexus, Alliance Systems and Touchstone Technologies to companies in the prepaid business you may not be familiar with. There... continue reading...

Interop

I spent a full day at Interop and got to cover the whole show in less than a day which is always a plus. In addition I even got a chance to hit a few receptions and see two wedding... continue reading...

Back From Vegas

I just got back from Vegas and thankfully stayed on east coast time while I was out there so I am not feeling any jet-lag – yet anyway. I am still catching up on all the news I missed while... continue reading...

Asia Telecom M&A

I while back I wrote about the M&A market in telecom and I didn't factor in the Asian players into my analysis. So in order to be balanced, I decided to get a perspective from someone who is intimately involved... continue reading...

TMCnet breaks One Million Unique Visitors

I just landed and checked e-mail and one of the first messages I saw is that TMCnet broke one million filtered unique visitors in the month of April 2006.I was really hoping April would be the month we reached this... continue reading...

Channels

Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various topics. There are a number of new ones here and there are XML feeds on the channels if you would... continue reading...

Channels

Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various topics. There are a number of new ones here and there are XML feeds on the channels if you would... continue reading...

TMCnet Video: part 2

Here is the release on TMC video – I have had many questions on this today. We are very excited to get this rolling.-----------Critical Mention Launches ClipSyndicate, a 'One Stop Shop' For Web Site Publishers to Syndicate Video News Segments... continue reading...

Alltel My Circle

The “Friends and Family" plan popularized by MCI more than a decade ago has come to wireless callers. Alltel will now allow anyone spending $59.95 or more on their calling plans to have a feature called “My Circle,” allowing the... continue reading...

Inter-Tel 7000

Industry analyst and telecom veteran Mark Ricca says “Inter-Tel has done a masterful job in developing a platform that is being designed to successfully leverage advanced IP technology to provide a rich, intuitive feature set that can be an asset... continue reading...

Oracle and Asterisk

Oracle is buying software companies at a rapid clip and has also embraced open source and SIP. So if you combine acquisition with open source and VoIP you get Digium as a takeover candidate. Right? A the open source PBX... continue reading...

Sorry about that

Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents a few weeks back but as luck would have it today was the day I saw him. In addition --... continue reading...

Vodafone Could Buy Vonage

Recent reports point to the fact that Vodafone may be targeting fixed line telephony as a way to allow it to offer bundled services. The wireless leader is a global powerhouse and needs to find a way to compete with... continue reading...

Inter-Tel Power Struggle

There is a power struggle at Inter-Tel. I find this surprising as from where I stand the company is running better than ever. I haven’t been digging into the financials mind you but they are rolling out new products that... continue reading...

TMC News Snapshots

Here is a new service from TMCnet – News Snapshots™ that will allow you to have a single page to go to keep track of important companies and topics in communications and technology. Bill Gates even gets a page. A... continue reading...

Google Buys TellMe

One of the predictions The Deal made on CNBC today is that Google will buy voice portal pioneer Tellme. This is a logical acquisition as Tellme is a very strong player in voice portals and as a bonus is profitable.... continue reading...

West Buys Intrado

TMC's Customer Interaction Solutions (CIS) Magazine has been ranking the teleservices outsourcers for more than two decades bestowing the coveted Top 50 award to these companies. Another of our business units is the Internet Telephony brand. Sometimes these two brands... continue reading...

Asterisk's Mark Spencer Speaks

The keynotes at Internet Telephony Conference & Expo keynotes kicked off today, the first day of this four-day event, with Mark Spencer of Digium/Asterisk to a huge audience.  Mark started his talk by saying that his company runs VoIP on... continue reading...

The SIP Standard

It is also great see that a single standard like SIP has emerged as something we can all rally around. What may have really slowed industry growth in years past was a plethora of standards that sewed more confusion in... continue reading...

ITEXPO Can't Miss Events

The worst thing you can do at an industry event is miss one of the most important things that are happening. At Internet Telephony Conference & Expo next week for example there is just so much happening that you will... continue reading...

AT&T

This past week was pretty busy with communications news and announcements. For example, AT&T made a number of headlines by providing large-scale videoconferencing in China among other accomplishments. The communications giant seems to be on fire now that SBC and... continue reading...

TMCnet in Top 1,000 Sites in World!

I had decided not to say anything about TMCnet's Alexa ranking until we hit triple-digits. We set a few new records since our 1,151 daily record back on January 5 of this year but I wanted to keep quiet until... continue reading...

Asterisk Certification

Be sure to check out the Asterisk certification at Internet Telephony Conference & Expo next week. We are very proud to be expanding TMC University’s certifications into a new area. If you are interested in getting certification in open-source VoIP... continue reading...

VoIP Peering 2.0 is Video Peering 1.0

Hunter Newby has done a great job on his VoIP peering column in Internet Telephony Magazine. The article is so good I want to make sure you take a look at some of it. Be sure to keep reading Internet... continue reading...

VoIP Adrenalin

I have been working here at the Ft. Lauderdale airport for over an hour and am impressed with the large amount of seating space, the abundance of electrical outlets and the fast and free WiFi. The WiFi here has been... continue reading...

ITEXPO Plug

Here is an informational e-mail we are about to send out. I think it is blogworthy because so many people have been e-mailing me with questions answered by this e-mail. The energy level in the VoIP space is incredible and... continue reading...

Alexa Record: 1,151

I just sent this e-mail to my fellow TMC team members and just had to share it with everyone as I am so happy with the news:-----------------------From: Rich Tehrani Sent: Thursday, January 05, 2006 3:14 PMTo: All TMC Team Members;Subject:... continue reading...

Deploying New Services

I received this article recently from Lucent. It is an article about Lucent services but it nevertheless is worthy of reading as it details some next generation services we will be seeing service providers deploy in the future. For example... continue reading...

TMCnet: 10 Million Page Views

TMCnet: reached 9,945,852 million page views in December 2005 according to WebTrends. This is an all-time high for our site. A page view is basically as the name implies a single page being viewed. So if a person comes to... continue reading...

68 Countries Register For ITEXPO

I just got word that people from over 68 countries will be attending Internet Telephony Conference & Expo. VoIP growth is really taking off and this is such a worldwide phenomenon that I am not surprised to see such large... continue reading...

Quoted

I got quoted in quite a few newspapers and magazines recently regarding the RTI vs. Google case. More recently I noticed press in ITWorldCanada and Techworld.Rich Tehrani, VoIP industry watcher and president of Technology Marketing, has written about RTI in... continue reading...

Messaging Predictions

Here's what Ferris Research thinks will be the main projects/issues that messaging managers will be concerned with in 2006. They are in rough order of priority for the typical organization. Ferris Research is an analyst firm specializing in messaging and... continue reading...

NTP Patents Rejected

The famous NTP vs. RIM blackberry case really brought the US patent system into the public spotlight. It seems the Rates Technology vs. Google patent suits weren't as shocking because we already became familiar with cases like NTP and Blackberry.Now... continue reading...

RTI Patents

Thanks to TechDirt I decided to poke around in the actual RTI Patents that have caused the web outcry since RTI sued Google. Jerry Weinberger the man behind RTI patented least cost routing back in the late 1970s and this... continue reading...

VoIP Peering in 2006

I am getting more and more comments about my prediction that 2006 will be the year of VoIP peering. There is just more more day in 2005 after all. That is why I am so excited that CableLabs recently reported... continue reading...

RTI Sues Google for 5 Billion

The mainstream press will break this news tomorrow. I wonder if a 5 billion dollar lawsuit will lower the search giant's stock. This is obviously a huge amount and probably explains why Google would rather fight RTI instead of paying.... continue reading...

Rates Technology Inc. (RTI) Articles

My blog entry on Rates Technology has been getting a great deal of traction. As you may recall the company is suing Google over the VoIP portion of its Google Talk program. I noticed Playfuls.com a site out of Romania... continue reading...

ITEXPO: 200% Growth

Thank you readers of my blog as well as those who read TMC’s print and online offerings for making ITEXPO in Ft. Lauderdale, Florida such a success so far. It is much appreciated. Please have a Happy New Year and... continue reading...

SEO/SEM Journal Google/RTI Article

The SEO/SEM Journal was nice enough to publish an article by me today on the patent infringement lawsuit between Rates Technology Inc. and Google. There is the potential that if Google loses this case they will not be allowed to... continue reading...

Microsoft, Softbank and Japan Telecom Oh My

Microsoft Co. Ltd., SOFTBANK BB Corp., and JAPAN TELECOM CO. LTD., announced that they are developing a security-enhanced, integrated communications service that combines VoIP, e-mail, Internet access, groupware, presence, instant messaging and desktop services with network infrastructure, and that they... continue reading...

Rates Technology Sues Google

Many months back I wrote an article on Rates Technology Inc.– A company with a patent portfolio currently being used to persuade VoIP equipment and service vendors to pay a fee in exchange for protection from a patent infringement lawsuit.... continue reading...

Reserve Your Room At ITEXPO

Please please please reserve your room at Internet Telephony Conference & Expo immediately if you plan on coming down to the show. The show hotel is about to be sold out as are all the other hotels in the area.... continue reading...

VoIP Predictions 2006

Reprinted from the January 2006 issue of Internet Telephony Magazine.Here are some predictions for the future of VoIP:Two Tiered InternetThe FCC will continue to make life difficult for VoIP providers. In addition they will side with the LECs on a... continue reading...

Top VoIP Investments/Trends

Reprinted from the January 2006 issue of Internet Telephony Magazine.Last year in response to many requests I started a Top 10 investments list in which I outlined some of the best investments for 2005. Here is an update on last... continue reading...

Iwatsu at ITEXPO

As the holidays approach us one cannot stop to think about how exciting the year is going to be in the VoIP space next year. I expect another record-setting year for the VoIP market. For example the number of announcements... continue reading...

Blackberry Up To Their Neck

Yes indeed Blackberry is up to their neck in, well you know. Their service is in jeopardy of being shut down in the US but few analysts think this will happen. They could be forced to spend a billion dollars... continue reading...

Skype in the Enterprise

Two months ago, on September 26, 2005 I wrote an article titled VoIP Killed the PBX Star. This article received a tremendous amount of traffic and from what I am told was posted on quite a few PBX vendor intranets... continue reading...

Free iPod nano

My favorite iPod at the moment is the nano. I just think the form factor is amazing. I don't have one yet. I am too busy blogging and enjoying putting on conferences to get one. So I figured I would... continue reading...

Tom Ridge & Ron Insana at ITEXPO in Florida

After the tremendous success of ITEXPO this past week, TMC is on a roll and VoIP 2.0 has definitely started to arrive. Of course I don’t think we are 100% there yet but we are at the start. I am... continue reading...

Calysto on ITEXPO

Calysto Communications and Public Relations is a PR company that has perhaps the most customers in the VoIP space and they have a great team of PR people. Their clients are certainly almost all on the telecom "A" list. Since... continue reading...

IPCommunications.com

TMC is very proud to have launched the world's most authoritative site on IP Communications. IPCommunications.com is the place to check for information on next-generation communications. From development trends to enterprise articles to information on IMS, VoIP, video and SIP...... continue reading...

Excel Switching User Conference

I am keynoting the Excel Switching user conference tomorrow and am headed up to Boston now. I will be focusing on the future of VoIP. I am really looking forward to this presentation. I haven't been able to find a... continue reading...

AVST CallXpress 7.71

In 1995-2000 the industry was convinced that unified messaging was going to immediately sweep the corporate desktop. The whole idea of uniting fax, voicemail and e-mail together made too much sense to not happen quickly. Sometimes logic and what you... continue reading...

Microsoft LiveMeeting

I heard a TV commercial this morning for Microsoft LiveMeeting where the ad said now you can conference others using voice over IP. Now I am not sure if that is what was said exactly but the ad definitely said... continue reading...

Plantronics Voyager 510S

I have been using the Plantronics Voyager 510S for over a month. I have used the headset every day and night during this time. I wanted to put it through its paces before writing about it. The precise product I... continue reading...

Glance Networks

I have had great results testing the presentation software from Glance Networks. The software is extremely simple to us. I am on the Beta version 2.00.50 ( I am pretty sure this version is now live) and it is the... continue reading...

IP Conferencing and Collaboration

Check our new IP conferencing and collaboration channel on TMCnet. I really like the design of this site. It just went live today and am sure it will get lots of attention from the many people looking for news on... continue reading...

Gas Prices Fuel Conferencing

I read today on Greg Galitzine’s VoIP blog about how the higher gas prices seem to be leading us to rely on conferencing more and more. In this post on gas prices and conferencing Frost and Sullivan is predicting the... continue reading...

Rates Technology and Alcatel

In my blog entry on Rates Technology Inc I mentioned Alcatel as in default. Specifically:After it became impossible to get them covered, RTI recently filed suit for willful patent infringement against Centrepoint Technologies, Inc. for much less money than Mitel... continue reading...

Rates Technology Inc.

I have been hearing more and more rumblings in the VoIP industry regarding Jerry Weinberger of Rates Technology Inc. (RTI). I don't get too many people coming to me about patent issues so when I heard about this company, I... continue reading...

TMC Offers Free International Magazines and Launches 5 New Titles

In the last few days TMC has made some amazing announcements regarding our publications. The first bit of news is that our print publications are going digital, meaning they will be available via PDF. Instead of having to wait 2... continue reading...