Category: CRM

While the world is going iPhone lawsuit crazy (posts from Andy, Jeff and Aswath) there is a bit of news

  It is not too late to book your flights to ITEXPO   I just went to Expedia and checked

I didn’t think it was possible to have a 2 billion dollar company in the software market that I didn’t

If you are interested in how a dotcom company made it through the bubble and emerged as a leading diamond

One of the fastest growing areas of TMCnet is the channels program which are micro-communities of interest. These channels focus

Today is a pretty big day for me personally. As you know, TMCnet is the world’s leading site for communications

Terry Matthews is a living legend in communications and I suppose the only person I will get to meet with

I’d like to start this blog entry off by saying Happy New Year 🙂 and wishing all my readers a

You I don’t mean to complain about the airlines and unless I have a terrible experience somewhere I hate to

What is happening in today’s call center could be surmised up by a recent survey by Witness Systems discussed in