Category: Call Center
Last week we explained how Highfive is looking to make videoconferencing ubiquitous and this week, they reaffirmed this commitment by partnering with Okta to bring
Masergy has found itself at the convergence point of numerous fast-growing markets at a time when companies are growing, investing
“Zailab is an AI-powered, born-in-the cloud contact center solution, focused on 100 agents and below,” says Michael Cibelli, SVP of
“Highfive is on a mission to make videoconferencing ubiquitous,” said Chris Heinemann, Senior Marketing Director in an exclusive interview.
Voci Technologies was spun out of Carnegie Mellon University to “Amplify the value of your voice data in real time.”
“Voxbone is positioning itself as the AWS of the communications space. We power much of the communications market and their
Theta Lake is a machine learning and AI platform analyzing audio and video content for compliance risk. “We focus on
Metaswitch recently announced they have reached the 25 million business subscriber milestone – which is impressive as the company is
NEC has transformed their portfolio with the NEC Smart Workplace, Ram Menghani, VP of Product Management explained in an in-person
“The purpose of Edify is to build a solution that goes from CEO to developer to call center to unite