Tag: call-center

Much to the horror of millions of carefree visitors to this Mecca in the dessert, apparently what happens here no

For companies who have call centers and were in any way affected by the do not call list, you may

Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various

Yes I am on my way to Louisville, Kentucky to speak on VoIP to a group of hundreds of resellers

TMC’s new Call Center 2.0 conference is off to a strong start… We are putting together the conference content of

The following is my High Priority Column in the April 2006 issue of Customer Interaction Solutions Magazine. — The modern

The following is a portion of my April 2006 Internet Telephony Magazine Publisher’s Outlook:I have been on a trade show

I was reading yet another article today from David Sims, this one focusing on VoIP security. It is quite good

I wanted to invite the readers of my blog to join in learning about Multisite Call Center Strategies to Reduce

I will be speaking at the American Teleservices Association 2nd annual Technology Forum on April 25, 2006. I will be