One of the certifications being offered at the show focuses on Microsoft OCS and the peripheral unified communications (UC) market and it will be taught by Tom Cross. Cross will also be focusing on Microsoft ResponsePoint in this session and if you aren't familiar with this product -- it is an SMB communications solution which is very powerful and flexible. It is a great SMB option encompassing easy to configure hardware with speech recognition built-in.
I asked Tom Cross for more information on why you need to be in this course and this is what he said:
Microsoft's OCS-Office Communication Server is the most profound new communications system now available. Its more than Outlook-enabled unified communications, it changes the paradigm of what we call communications.
Called presence, OCS transforms the complexities of bureaucratic organizational noise and confusion into humanized and personal media communications. For decades now, Tom has said, strategically, the faster you can communicate, the faster you can change, and those corporations that change the fastest will be the most successful. With OCS, you will communicate faster and better. If you want to know how OCS can dramatically impact your organization, then you need to come to this class. In addition, this class will discuss Response Point Microsoft's SMB and branch office telephony solution and RoundTable an interesting approach to the decades-unsolved and vexing problem of video conferencing. This class is being taught by certainly one of the great experts in electronic communications, telephony and education, Tom Cross - CEO of TECHtionary.com
- the World's Largest Animated Library on Technology.
I should also point out that these other TMC U courses will be taught at the show.
Here is a link for more.
- Microsoft OCS
- Open Source
- IP Network Security
- Unified Communications
- Software as a Service
- SIP in the Contact Center
- Next-Gen Call Center Management