Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC articles and events btw. Enjoy!
IP Communications News
3. Federal Appeals Court Upholds "FCC" Ruling that VoIP Providers Must Pay into Universal Service Fund
CRM/Customer Interaction News
Online Seminars Worth Considering
- Designing Data Centers that Deliver
- Keeping the Customer First thru Unified Communications
- How to Deliver New Voice Services: Revenue Enhancements for Carriers
- Profitability through Simplicity – VARs Targeting SMBs
- Hosted Contact Center Solutions that Work
- Attracting and Retaining Top-Producing Brokers
- Build Advanced 64-Bit Multi-Core Applications
- Blend technology and design to deliver the Total Caller Experience
- Virtual Call Centers 101: The Road Home
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