Is there value in outsourcing your information technology operation? The Aberdeen Group has an excellent and thorough report on this subject in a benchmark report which examines the expectations of outsourcing as well as some of the providers.

 

Interestingly the report finds the key drivers of IT outsourcing are as follows:

 

Reducing operational costs:                 63%

Service not core competency:              56%

Expertise not in-house:                       44%

 

For the full chart and the full 31-page report be sure to read The Business Value of IT Outsourcing Benchmark Report.