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Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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2G, 3G, 4G - All Fluff

April 12, 2010

The AT&T versus Verizon Wireless ads are annoying. So is Sprint. Luckily, I never see T-Mobile ads any more. (And thankfully Alltel is no more). I've been with Sprint since 2002 or so.

Posted in cellular, wireless

Tagged: cellular, rant : Related Tags: network, sprint

TCA Channel Chief Summit

April 7, 2010

Posted in TCA, agents, channel

Tagged: channel partners, TCA : Related Tags: channel

As I start preparing for the TCA Channel Chief Summit next week, I have been reviewing the topics for discussion. One that pops in my head is Why Buy From an Agent instead of a Direct Rep?

In review of my client roster, many came to me because I had a deeper understanding of the products I was selling than most AE's. In fact, early in my career, I was brought in to a number of deals because of my knowledge of not just the product offering but also all the pieces that were required by the client to make that work.

Lately, it's a price game. VoIP Origination and Termination, Internet Bandwidth and transport (private line, MPLS, waves) - it comes down to availability and price.

Posted in agents, bandwidth, channel, sales and selling

Tagged: channel partners, selling : Related Tags: price, knowledge, because

Mergers & Rumors

April 7, 2010

A compilation of mergers, news and rumors:

Rumor: VZ and Vodafone deal

IPO: Broadsoft and Telx both for $100M IPO's; meanwhile, Calix already raised $80m in an IPO this year.

WSJ says that Palm is in trouble.

Posted in FCC, mergers

Tagged: broadsoft, fcc, level3, megapath, mergers, xo : Related Tags: comcast

Tampa as an iPhone App Hub

April 5, 2010

Tampa Bay may not be a top tech hub in the US, but I think that we certainly hold our own when it comes to iPhone Application Development. We have a few shining stars in that department and I have had the pleasure of meeting them when I was organizing the original BarCamp Tampa Bay.

First up is Jody Haneke of Haneke Design. Haneke has an impressive list of clients and recently completed an iPhone app for HP. Haneke was on stage at DEMO 2009 in the fall with fellow Tampa CEO Steve Tingiris of Enthusem.com, when Enthusem launched with its Haneke designed iPhone app.

Posted in apps, technology

Tagged: apps, iphone, tampa : Related Tags: barcamp tampa, tampa iphone, tampa, iphone, haneke, barcamp

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An Interview with MegaPath

April 2, 2010

This is the raw footage of an interview with Dan Foster, Chief Sales and Marketing Officer at MegaPath Inc., that we did yesterday.

The first question is about the bundling of the SUTUS Business Central 200 for the Channel. MegaPath's priority is Inter-operability with IP-PBX vendors like SUTUS. MegaPath is the SIP Trunking Partner, pushing leads back to the VAR/Integrator/dealer network, including a rebate off the hardware (if available).

Posted in CLEC, PBX, agents, bandwidth, broadband, broadsoft, channel

Tagged: broadband, broadsoft, channel partners, dsl, megapath, sutus : Related Tags: megapath, channel, foster

Independent ISP Wins County Broadband Grant

March 31, 2010

"Rapid Systems, a wireless internet service provider, was selected by the Hardee Broadband Project to deploy Motorola's fixed wireless broadband solutions across Hardee County, Fla. Based on Motorola's PTP 800 licensed microwave Ethernet bridges and PMP 320 licensed network access solutions, the wireless broadband infrastructure will deliver affordable, high-speed Internet connectivity to businesses and residents of the county."

Today, CenturyLink provides DSL in some urbanized areas of the county, but a majority of Hardee County is without a broadband option. Rapid Systems will utilize WiMax from Motorola to supply businesses and residents with a 10MB broadband option.

"The Hardee Broadband Project has emerged as a result of the Federal stimulus focus on bringing broadband services to rural communities.

Posted in ISP, Internet, broadband, wimax, wireless

Tagged: broadband, internet, wimax, wireless : Related Tags: wireless broadband, rapid systems, hardee county, businesses residents, hardee broadband, broadband

Covad Acquiring MegaPath

March 31, 2010

Covad announced a merger with MegaPath today. That combines 2 of the 3 independent DSL transport players in the Industry. (The third would be EarthLink's New Edge Networks). Interestingly, MegaPath is a Covad customer.

Posted in CLEC, broadband, mergers, wireline

Tagged: broadband, clec, merger, wireline : Related Tags: megapath, covad

Ever Wonder?

March 31, 2010

Ever wonder why Hosted PBX isn't sold by telcos? It's the new entrants to the voice game that are pushing Hosted PBX on to the business community.

Comcast is probably the closest thing to a CLEC that sells Hosted PBX; hence, the NGT acquisition.

Many CLEC's have morphed into tiny ILEC's, because getting to $1B in revenue means changes. The model for most of the CLEC's is the ILEC. It's unfortunate but true.

The sales force for most CLEC's has the plug-n-play mentality, which to me means that the sale is wrapped around replacement services.