Category: Call Center

As global enterprises are embracing SD-WAN and the move to the cloud, we decided to reach out for an exclusive

“People don’t always understand the value of audio in meetings,” said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product

As Phone.Com crossed the 30,000 customer mark we decided to have an exclusive interview with Alon Cohen, CTO and Executive VP.

A massive shift took place in telecom with the advent of VoIP and SIP. Carriers who initially downplayed the reliability

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it

60% of companies are behind on digital transformation (DX) and 34% of business owners say half their workers will be

Companies have a never-ending list of cloud applications they rely on with crucial data becoming ever-more siloed. Yet, in order

And that answer ironically is, not to answer – by voice anyway…  If you have kids, are a kid or

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In