Category: CRM

CafeX Looks to Solve Biggest Video Collaboration Challenges

WebRTC has been an incredible driver of interoperability in real-time communications but it still won’t work across every browser. CafeX
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Zultys Upgrades its Communications Software

Unified communications vendor Zultys has been hard at work coming up with a new release and since it’s been a
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Salesforce and Microsoft Skype for Business Collaborate

Microsoft and Salesforce are getting cozy: The two have decided to extend their strategic partnership to connect their productivity apps and
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Nuance Brings Artificial Intelligence to the Omnichannel World

“The robots aren’t coming, they are here,” is all I could think of today as I mulled over my notes
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GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010. The live
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ITEXPO Miami 2015 Preconference News

Regardless of whether you made it to ITEXPO in Miami or not – these are some of the important happenings
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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months
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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get
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AudioCodes: A Solid WebRTC Money-Making Story

Alan Percy had a challenge… The Senior Director of Marketing at AudioCodes saw the promise of WebRTC three years ago…
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Smart Voice may be the Evolution of Communications

Over the past few decades as telephony has opened up, we have seen the advent of APIs on computers which
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