iPhone: Stand in Line, There is no Choice

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What is it about the iPhone that makes it so special that people will stand in line for it for hours on end? I think I may know. I have been trying to get one of these things for about a week and I have driven over 30 minutes looking for AT&T stores that carry this gadget. For the record, this faster iPhone is being purchased for TMC Labs and as president of TMC I thought a perk would be to buy the device. Some perk.

So I have been the token person who has gone to the AT&T store, learned that the device is sold out. I have subsequently called the AT&T store to hear it is sold out. I have looked for an AT&T Wireless store in Westport, CT only to find there are none located there.

All of this driving, calling and visiting makes me do one thing… Hate Apple and AT&T. Why on earth can I not buy this thing online? Whose idea is this? Steve Jobs? Mr. Jobs — this doesn’t work for me. Why on earth do I want to travel to your stores to buy this product — so you can have shots of people in line? Will I really buy an iMac because of this strategy? Perhaps — but only if the damn device I need is in stock when I come into the store.

What is even worse is that the company does not offer an email service telling me where this thing will be and when. Sure I know I can log in after 9:00 PM and be told which Apple stores have these things in stock but what about the AT&T stores?

I don’t consider this new device a product launch — it is more of a fiasco if you ask me. How on earth in this day an age can you not allow your product to be sold on the web?

I would love an answer but I am sure I will have to keep calling to see when one will be available.

  • Ryan Thrash
    July 17, 2008 at 9:53 pm

    The reason: two-year contract with AT&T. Wait until the initial rush for product is over and they sell it unsubsidized/no-contract and you’ll be able to order from the Apple Store online—my best guess is late August or September.

  • Rich Tehrani
    July 18, 2008 at 10:38 am

    Boy I hope you are right. Then again, I will probably have one by then. 🙂

  • db
    July 18, 2008 at 11:13 am

    My brother in law went to apple and got won without a contract extension.
    I went there yesterday and waited for 3 hours for a 16g version. Sold out 2 people in front of me. I don’t want one bad enough to do that again. Maybe I will wait for 6 months when the stupid camera on the front is actually there.

  • Rich Tehrani
    July 18, 2008 at 3:15 pm

    Just stopped by the local AT&T Wireless store myself. They don’t have any. Seems like Apple stores are more likely to get them than A&T in the Fairfield County, CT area.

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