Packet8 Virtual Trunking

Last month I discussed a rumor regarding 8x8/Packet8 providing SIP trunking services. It turns out this rumor was true as today the company released the news they will not only provide SIP trunking but a more comprehensive product they call... continue reading...

Hyperconnectivity, Live and in Person

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others... continue reading...

Sipera Looks To The Channel

Expect Sipera, the Texas-based company focusing on VoIP/UC security to look for resellers to sell their products worldwide. Brenadan Ziolo, the company's VP of Marketing Operations visited TMC this week to brief us on where the company is going with... continue reading...

Build Communities With Google's Help

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you... continue reading...

Podcast: AudioCodes Mediant 1000 MSBG

Recently, AudioCodes released the Mediant 1000 MSBG (Multi-Service Business Gateway) a device which combines the following: media gateway, enterprise class session border controller, data router, firewall, LAN Switch, WAN access, Stand Alone Survivability and an on-board general purpose server. This... continue reading...

UC Hot in UK

Yes this is a short post but what more is there to say beyond the fact that 87% of respondents in a UK survey said they would deploy unified communications. The UK is turning out to be a great market... continue reading...

Talkswitch Interview: Jan Scheeren

Right now the small business market is the shining star in communications -- plenty of growth is predicted in this space and small businesses for the most part are behind the tech curve -- meaning they need to catch up.... continue reading...

Switchvox AA300

Greg Galitzine  broke the news regarding the new Digium Switchvox AA300, a new appliance dedicated to companies with about 150 users. The box also supports 45 simultaneous calls, 10 recorded and 15 simultaneous conference calls. Tom Keating speculates about... continue reading...

T-Mobile Suing Starbucks

T-Mobile is already not thrilled AT&T will replace them as the service provider of choice in Starbucks stores, now the GSM-based service provider who was early to embrace WiFi is losing revenue due to the new AT&T/Starbucks promotion of free... continue reading...

Will Steve Jobs Wow Us?

It seems that if you do not blog about the iPhone this weekend you will be out touch with the blogging and news gathering communities. It is just that important. On Monday we will have a new Apple mobile device... continue reading...

Plantronics Calisto Pro Series Review

I have had a few months to use the Plantronics Calisto Pro Series wireless telephone and bluetooth headset and I remain tremendously impressed by this solution which I say is perfect for the small business who wants maximum flexibility... continue reading...

Mobile Virtual Worlds Emerge

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do... continue reading...

Will LTE Fuel IMS?

Will LTE fuel IMS? Bob Emmerson seems to think so and he has a great point. With similar elements defined in WiMAX, LTE and IMS, the chances that carriers will have to install more and more IMS components are good.... continue reading...

Flat Rate Voice/Data Plans for SMBs

If you are an SMB and you feel you would like to pay less for voice and data service, perhaps now is the time for you to rejoice... Well at least smile. The reason is there is a new flat... continue reading...

Telephony Hardware Community

Be sure to visit TMC's newest Global Online Community (GOC), Telephony Hardware sponsored by Pika Technologies. Why would you visit? Simply because regularly visiting a TMC community is an ideal way to learn about a specific topic such as in this... continue reading...

Headed to Telx CBX 2008

Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space... continue reading...

One More Reason To Vacation in the Bahamas

Recently the Bahamas Telecom Company (BTC) decided to migrate its existing countrywide wireline network to IP using Sonus and Calix gear. The move to IP will reduce the amount of equipment that needs managing and in addition, the Bahamian phone... continue reading...

Of IP Communications and Broadband Reliability

I came across an interesting article in the New York Times by Randall Stross which discusses consumer VoIP services, the differences in quality between them and the general trend towards multiple services of lower reliability replacing a single service (PSTN)... continue reading...

Speaking at IP Sizzles 2008

I am really looking forward to IP Sizzles 2008 -- formerly VoIP Sizzles 2008. What is it you ask? Well I am glad you did. IP Sizzles is an event put on by ABP which focuses on educating resellers on... continue reading...

Eyeball Networks Signs 5-Year Micro-Community Agreement with TMC

You may recall past writings about how TMCnet has been building communities of interest for customers worldwide in an effort to educate purchasing decision makers about the products and services in different subsets of the communications and technology markets. Our... continue reading...

Vocaltec Sells Patents to Karo Millennium

In a way, I must thank VocalTec because it was companies like them that helped me realize how IP would revolutionize communications and further help me decide to launch a magazine dedicated to the market in 1997. VocalTec was one... continue reading...

New Asterisk Community

In an effort to further educate purchasing decision-makers and influencers in the world of communications and technology, TMC has partnered with Digium to build an Asterisk Global Online Community. The goal of TMCnet's communities (and channels which are micro-communities) is... continue reading...

WiMAX Research Launched

If you are interested in analysis on the ClearWire WiMAX deal and other facets of the exciting WiMAX industry, you are in luck as Sidecut Reports has a new report which goes into depth on all parts of the burgeoning... continue reading...

Sangoma Blows Out Earnings -- Again

Wow! Yes -- I know we are supposed to be in a slowdown and all -- but if the news that Sangoma had yet another record quarter is not enough to let you know that there are strong pockets of... continue reading...

SIP Forum Growth

The SIP Forum seems to be making some nice progress in attracting a broad swath of companies to its organization. In case you aren't aware, The SIP Forum is a non-profit IP communications industry association that engages in numerous activities... continue reading...

Of Cell Phones and Unborn Babies

Does cell phone use cause behavioral problems in children? A new study is out on the the matter and while it is not conclusive it did find increased cell phone use does seem to lead to children with more behavioral... continue reading...

Post Memorial Day Communications Update

It has been a long weekend for many in the US as the weather these past few days was fantastic and based on the level of incoming e-mail I received, it seems many in the tech and telecom industries took... continue reading...

Flash to SIP Video and Back

I just read about a company which allows Flash to SIP and SIP to Flash video calls. This could be useful for situations where SIP is not an option for whatever reason. According to ISC the company behind Flashphone.ru, video... continue reading...

Being Part of Squawk Box

I spent part of my morning on Alex Saunders' Squawk Box -- a gathering place for industry analysts and thought leaders to discuss important technology issues of the day. Topics today included Ariel Waldman's harassment allegations against Twitter. This conversation... continue reading...

Podcast: Objectworld's David Levy

Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of... continue reading...

Communications Developer 2008

If you haven't been watching, you may have missed the fact that  TMC's Communications Developer event has been gaining some major top level sponsors and I have taken an early look at the registration database and there are a good... continue reading...

Podcast: Zed-3's Iain Milnes Discusses The GS8

Zed-3 is the company most people have never heard of but it is backed by telecom veteran Iain Milnes who launched Zarak -- the successful testing company later sold to Spirent and Zultys -- the company which made a... continue reading...

Podcast: Starent Networks Thierry Maupilé

As the wireless industry evolves, the level of complexity has evolved with it allowing companies such as Starent Networks to thrive by delivering technology which enables carriers to deliver rich content multimedia services. We all have cell phones and it... continue reading...

Roku: The Apple of TV?

Without a doubt, the new Netflix Player by Roku set top box will become a serious contender for the title "iPod of the world of television." I haven't seen this device yet but based on what I have read... continue reading...

AT&T Webinar Focuses on Hosted Market

Remember when hosted communications was called Centrex? Those were the days. Life was slower back then. We didn't have smart phones -- really we didn't even have mobile phones. Heck, we didn't even have e-mail or voicemail... My, how things... continue reading...

MindWireless Podcast

MindWireless is focused on the wireless expense management space which as you might imagine is an area of growing importance inside telecom expense management. Just think about how complicated it is to manage wireless gadgets as employees have become obsessed... continue reading...

Cisco EMC Merger Rumor

With a majority stake in VMware and a commanding lead of the storage space, what's not to like about EMC. If you are Cisco, it makes sense to pick up EMC now because the stock is down a bit and... continue reading...

CBS Picks up CNET

Congratulations to CNET for being acquired by CBS for a 40% premium. I have always admired the company and I am curious to see how it changes as it becomes part of a larger media company which has so many... continue reading...

Packet8 SIP Trunking Rumor

I have heard a rumor regarding 8x8/Packet8 getting into the SIP trunking business. No confirmation yet but this makes great sense as this area of the market is doing well. All trunks will eventually be SIP trunks it seems... Unless... continue reading...

New WiMAX News Site

TMCnet grows daily with thousands of new news items and stories. As the site grows, we are always looking for ways to improve. One of these ways is to develop community pages which focus on a particular subject matter... continue reading...

ITEXPO West 2008 Conference Announced

One of the areas we have been feverishly working on at TMC is our conference program for ITEXPO,September 16-18, 2008 at the Los Angeles Convention Center. We have truly strengthened this offering with the addition of new TMC University certifications.... continue reading...

My Canada Trip and Nortel Wrap Up

I am back from Canada and the first thing I did when turning on my phone was praise the engineers who came up with the awkward-sounding acronym called EVDO. By the way in my discussions in Canada it seems the... continue reading...

Virtual Worlds, The Future of Communications

I am here at Nortel R&D headquarters in Ottawa, Canada where the Nortel incubation team is showing us a bunch of the latest technologies they are working on in the labs. This is the first day the media has... continue reading...

Digium Picks Integrics to Power Carrier Solutions

Perhaps one of the biggest misperceptions among those who dabble in communications is that Asterisk is only used in small business environments. The reality is that Asterisk is being used in service provider environments as well. Of course this doesn't... continue reading...

UMAThought Leader Steve Shaw on TMCnet

Few people know more about UMA than Steve Shaw... He really lives and breathes this market. This is why I am thrilled Steve will be writing for TMCnet with a special focus on unwired mobile access or UMA. Here is... continue reading...

Cablevision's WiFi Network in New York City

WiFi is not new and providing WiFi to a city is not new. What is new and worth noodling on is the fact Cablevision will soon have a WiFi network in New York City -- well over the next... continue reading...

PAETEC: Success Under the Radar

Recently I traveled to San Francisco to PAETEC World, the largest of annual meetings that PAETEC has with its customers. During this cold San Francisco week, over 350 customers and well over 100 PAETEC employees spent a few days in... continue reading...

Vonage Record Quarter: Jeff Citron Interview

Vonage has done a great job this last quarter --  posting growth numbers in a slower economy. I just had a podcast interview with Jeffrey Citron where he talked about the company's growth rate and the number of new initiatives... continue reading...

SkyFire: The Cure for iPhone Envy

Do you have iPhone envy? I do. In fact, just this past Sunday I walked into the AT&T store and I browsed TMCnet on the iPhone and was blown away at how easy it was to surf on this phone... continue reading...

Skype as David, Telcos as Goliath

OK, now I have heard it all. Large, incumbent telephone companies are going to launch a competitor to Skype. But before I proceed with my thoughts, as often the case with such amazing speculation, it is good to air out... continue reading...

Hosted Application Demand Fuels SalesForce.com

Hosted applications continue to get more press as time goes on. Similar to the e-commerce space, this market saw a slew of new entrants during the bubble times and many of these companies subsequently crashed and burned. Obviously having ASPs... continue reading...

Nortel's Joel Hackney Discusses Earnings

Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel. Some details worth sharing... The company's net loss widened but revenue... continue reading...

NET has Record Quarter

Good news in the communications space from from NET who announced their highest level of profitability in 10 years. According to the company, total revenue in the fourth quarter was $33.4 million, a 15 percent increase from $29 million in... continue reading...

Shoretel Implosion?

I have never heard the kind of rumors about a vendor that I am hearing about Shoretel. Reports of unhappiness in the ranks of the workers and management problems persist in the industry. Some comments I have been hearing is... continue reading...

Communications and the Economy

Yesterday at Interop I asked exhibitors and analysts what they were hearing about the economy. Most said they think the recovery would be U shaped, not a V but some thought that Q3 would be the start of a recovery.... continue reading...

Interactive Intelligence has Record Quarter

In a challenging economic environment, what can one say about the financial performance of Interactive Intelligence? Consider this: quartlerly revenue of $29.5 million; up 21 percent over revenues of $24.3 million in the same quarter last year. I must admit... continue reading...

PhoneTag, The New Simulscribe

Jamie Siminoff beams with enthusiasm as he explains to me in this podcast about his excitement regarding his company's name change from SimulScribe to PhoneTag. According to Siminoff, sales have increased dramatically since the announcement of the new name and... continue reading...

Headed Back From Paetec World 2008

I really had some great meetings today with Fortune class companies who are in various stages of deploying VoIP. It is always great to get to spend time with these companies and learn about their challenges and success stories. I... continue reading...

Blackberry Voice Search

TellMe just launched a new application which allows people to use their Blackberry for voice search. utilizing the TellMe speech recognition engine and Microsoft Live Search, you can have search results automatically localized if you happen to have a GPS-enabled... continue reading...

Off To PAETEC World

I am heading out to the 2008 PINNACLE Users Conference at PAETEC World today. I had heard good things about Virgin Atlantic and am even taking one of their flights today. Yesterday I met with a company int he communications... continue reading...

Danny Windham Podcast

Yesterday's podcast with Digium's CEO Danny Windham is getting a good deal of exposure and a number of people have been commenting on it to me. There is also a related article written by TMCnet's Susan Cambpell worth reading. For... continue reading...

SMS Saves Lives

The only thing better than seeing the world interconnecting with technologies such as SMS, is seeing health care providers taking advantage of the latest gadgets and technology to help curb disease outbreaks and improve prescription compliance. Case in point is... continue reading...

EsnaTech Grows the Google Ecosystem

One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great... continue reading...

Podcast: Danny Windham, CEO Digium

How does a company go from being a leader in the open-source communications space while simultaneously looking to generate revenue? Even open-source purists realize that companies supporting this movement need a way to generate earnings. Digium, the sponsor and maintainer... continue reading...

Ortiva Wireless Enables Mobile Streaming

Do you remember the past CEO of Cantata, Mark Zionts? He keynoted a past ITEXPO and was head of the company just before it sold to Dialogic. Since then he joined another company which he helped sell and now he... continue reading...

Callwave Fuze, Unified Communications Plus

In the race to provide the best Unified Communications solution, there are just so many approaches. The various ways to achieve UC are staggering in fact. Companies like Microsoft have partnered with many companies to achieve seamless UC - with... continue reading...

New TMCnet Record and New Writer

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according... continue reading...

Dialogic Analyst/Media Day

Today I head to New York City for a Dialogic Press and Analyst day. We will be having a function this evening in Yankee Stadium which should be lots of fun. Many people have asked me to bring them some... continue reading...

Fonality Trixbox 2.0 Launches

According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version." In fact, the company is doing its best to make sure resellers have to touch these phone... continue reading...

Openwave Turns Service Providers into Internet Companies

For years, service providers could see their competitors coming head on. For example CLECs and VoIP providers are pretty easy to spot and entrenched telecom providers worldwide have adopted different strategies to battle these new entrants. But that was the... continue reading...

Target Service Provider Marketing by Pontis

At the recent CTIA show in Las Vegas, much of the talk centered around how service providers need to focus on generating revenue from advertising as companies like Google will be giving away many of the services they hope to... continue reading...

Qwest Outage

Qwest is investigating an internet outage which took place yesterday. Apparently internet and VoIP service was interrupted for a number of customers yesterday afternoon. Perhaps not coincidentally, some ISPs were also knocked offline which in turn took TMCnet down for... continue reading...

Dimdim is to WebEx like Asterisk is to Avaya

Open source web conferencing company Dimdim is looking to attack the conferencing market in the same way Asterisk "attacked" the PBX space. Although the concept of open source is not new this sort of product just shows how virtually... continue reading...

Digium's New Deal

It looks like Digium's Java based client will be getting commercialized as a result of a five year deal with PhoneFromHere.com. Apparently this agreement will improve the voice quality of PhoneFromHere's products and for Digium this signals another potential revenue... continue reading...

Plantronics HW251N-USB Wideband Headset

Correction... Despite my best efforts to be perfect this device is called the HW251N-USB not the HW351N-USB. Sorry if this caused you any problems. If you are like me you look for ways to ensure your entire team is as... continue reading...

Podcast: Ken Lamneck - President The Americas, Tech Data

Ken Lamneck President The Americas Tech Data Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was... continue reading...

Podcast: Dieter Thompson, TAG

Dieter Thompson CEO TAG I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions. Thompson shares many things in this interview... continue reading...

Mobile Unified Communications from Verizon

You may recall I have written about the RIM division Ascendant Systems and how the company enables mobile unified communications. Now the company which allows your Blackberry to function as a wireless extension of your communications system has inked a... continue reading...

Communications Developer Call for Papers

Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center. The specific dates of the event will be September 16-18,... continue reading...

Bob Emmerson: TMC's European Editor

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran. Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.... continue reading...

TMCnet Podcast Library

Sure you have an iPhone or iPod or even a PC where you like to listen to your music. But have you had a chance to listen to TMCnet's high quality podcasts as of yet? ;-) I know many... continue reading...

TMCnet Gets a Redesign

I am very happy to be the first to tell you TMCnet is in the midst of one of its largest graphical overhauls. We are very proud of our new look which emphasizes softer blue colors and shades. There are... continue reading...

ScanSource Wants its MTV

ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as... continue reading...

Live Communications Webinars

How do you stay up to date on the latest in communications and technology without leaving your desk? One of the best ways is with a webinar which allows you to sit comfortably in your office while you learn from... continue reading...

Sprint Pays Klausner

Sprint recently signed a deal with Klausner Technologies to enable them to use visual voicemail without the fear of being sued. This news is interesting as Sprint is one of the companies coming after VoIP providers who the company claims... continue reading...

EU Authorizes Fist Fights on Planes

OK I may be a bit over the top with this headline but allowing a plane full of passengers the ability to talk on the phone -- all in different languages... What is the EU thinking? According to TMCnet's Mae... continue reading...

Mind CTI Interview: Monica Eisinger

In the past few years there has been tremendous interest paid to VoIP and the underlying internet protocol which allows IP communications to take place. For those people who started to pay attention to the communications space in the last... continue reading...

TMCnet Hits 100 Sponsored Community Milestone

All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet. Furthermore, thanks for your loyalty and the nice testimonials many... continue reading...

HD Voice goes Hosted

I have long mentioned there is an opportunity to start using stereophonic, surround sound quality in IP communications as the quality of phones today is just atrocious.Thankfully, Polycom, Skype, Microsoft and others have embraced this concept with their wideband codecs.... continue reading...

Packet8 Links With SalesForce.com

In the race to differentiate IP communications services, a natural area  for service providers in the business market to look is the CRM space. Integration with customer relationship management systems is common in large enterprises and even medium companies have... continue reading...

Save Money in a Slow Economy

What is one of the best ways to cut costs without cutting heads or disrupting you key business operations? One simple solution is to explore the adoption of a telecom expense management or TEM solutions. Recently I had a chance... continue reading...

Allworx Does Analog

Is it that Sandra Gault at Allworx loves her job or is it that Allworx is a great place to work? I say this because whenever I meet with her, she seems to be so excited about how her company... continue reading...

Polycom's Software Play and More

Depending on the era, if I asked people what the name Polycom makes them think of they would give me different answers. In the nineties it was video conferencing and audio conferencing devices. Around 2000 you could add IP phones... continue reading...

Polycom's Durable 8002 VoIP Phone

I have to be frank… I have never been in a meeting where I saw a product launch accompanied by a phone being slammed on a table. So I was a bit surprised when Polycom's Ben Guiderian did just that... continue reading...

NEC's New Vision

Recently I had a chance to sit down with NEC Unified Solution's new president Jeffrey Kane and talk shop. Kane has an extensive background in systems integration having worked at firms like Perot Systems and EDS. Most importantly, he has... continue reading...

OnRelay's Mobile PBX Solution

Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course… trends are generally easy to spot but timing technology adoption is generally very difficult.... continue reading...

Tax VoIP Illegally, Get a Raise

It is a sad day when a city government decides it needs to come after a specific technology -- one that has truly helped and empowered its constituents, in order to generate more revenue. The city of Los Angeles just... continue reading...

Nortel's Recent Wins and More

Nortel's Wes Durow credit SMEI.org One of the largest if not the largest deployment of VoIP I am aware of has to be Nortel's 10-year, $300 million dollar win with the US Social Security Administration which will support fifty-five thousand... continue reading...

TMC Growth Update

Congratulations to TMC's Kevin Kiley who was just promoted to VP of Finance. Great job Kevin. In addition I would like to thank TMC readers and our partners who have allowed us to continue our wave of growth. In the... continue reading...

Plantronics .Audio 480

I just had a chance to test drive the Plantronics .Audio 480 USB Headset also known as the Virtual Phone Booth. While I generally have problems with all in-the-ear headphones, these felt better in my ears than many others I... continue reading...

Grandstream's Grand GXE502X

Many of us know Grandstream for their IP Phones which offer great value as well as an assortment of analog gateways, ATAs, videophones, etc. I have spoken with resellers in fact who sell truckloads of Grandstream equipment on the show... continue reading...

LiteScape's Unified Communications Applications

One of the more interesting unified communications companies is Litescape. They are doing new things in the UC space and more importantly, I can't think of another company who does what they do. The company's Oncast solution enables phones... continue reading...

Calabrio's Call Center Solutions Advance

The trend towards unification is something you can see everywhere from cellular phones which now include music players, GPS and cameras to desktop software allowing communications with once disparate applications. One company in the call center space which is surfing... continue reading...

Plantronics Doing Something Big

Plantronics is planning something big. I have discussed this before and they are staying pretty quiet about what they are working on. Moreover whatever they are doing has been in development for over a year and they aren't close enough... continue reading...

The Talkument Evolution

Have you ever compared an e-mail conversation to one by phone? I can search e-mail conversations and forward them as needed. These conversations via e-mail become part of a company's knowledge base and can be used for analytics and other... continue reading...

Nortel's Customer Experience 2.0

Perhaps one of my most interesting vendor meeting as of late was with Nortel where David Murashige VP & GM Multimedia Applications and Debora Glennon in Multimedia Applications Marketing really got me thinking about the way customers are serviced today.... continue reading...

Phybridge Has a new Angle on IP Communications

Sometimes the most simple concepts make for the most incredible opportunities. In a recent meeting with Oliver Emmanual President and John Croce CEO of Phybridge I came away wondering why I didn't think of the idea these guys have just... continue reading...

Mitel and Sun go Green

In the communications space there are a number of companies that tell us they are green and to be honest, I am sure they are all doing their best to develop applications which are energy efficient. But until every company... continue reading...

Vermark's Big Telecom Expense Management Ambitions

One of the fastest areas of growth in the communications market has got to be telecom expense management as TEM solutions are needed to better manage corporate telecom spend levels. The sheer variety of communications services like PSTN, SIP trunking... continue reading...

Microsoft's Call Center Push

There is a level of excitement in the call center space I haven't witnessed since VoIP began transforming the call center into the contact center. Over the years, we have seen technology after technology change the way contact centers work... continue reading...

Podcast: The VoIP Connection

Today I had a chance to conduct a podcast interview Mike Crown Managing Partner, Olaf Bellstedt CTO and Joe Aiello Strategic Account Manager of the The VoIP Connection. The VoIP Connection has made a practice of installing Asterisk-based systems with... continue reading...

Communications To Fuel Global Economy Growth

Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available... continue reading...

Carriers Need Advertising

I have been saying for over a decade that carriers need to explore ways to deliver enhanced services. To be fair, some companies are doing this. AT&T has done an amazing job partnering with Apple (the way I hear it,... continue reading...

IBM's Unified Communications Predictions

I have had over two dozen meetings with companies in the communications space these past two weeks and it is my sincere goal to be able to share the most important parts of each meeting with you. In the mean... continue reading...

Dan Miller New TMCnet Columnist

As I mentioned a while back, TMC is experiencing record growth and I promised we would maintain our high levels of quality as we grow. TMCnet currently has just under 50 worldwide columnists and most of them write daily or... continue reading...

Tech Data Carries Cbeyond

My equipment vendor contacts tell me Cbeyond has great quality of service on their SIP trunks when compared to others and this is not a surprise as they also supply the broadband pipe. So in order to get their excellent... continue reading...

3COM Deal Off the Table

Bain and Huawei were hoping to purchase 3COM but national security reasons kept our government from allowing the deal to go through. In the past few months, Bain and Huawei have been trying to restructure the deal in a manner... continue reading...

Dialogic to Support Asterisk

Dialogic has announced that the company's Diva media processing boards will support Asterisk. These boards will help Asterisk systems scale and moreover increase reliability while reducing strain on the CPU. The functions handled by the Diva board include DTMF recognition/generation,... continue reading...

Tandberg Integrates Unified Communications and Telepresence

As more and more customers deploy Microsoft's OCS, they are asking videoconferencing companies to help interconnect their products with their shiny new unified communications systems. But it isn't just video integration these companies want… These clients also want interconnection with... continue reading...

Where is the TMC Team?

This week, we have a total of nine TMC team members traveling to industry events. Dave Rodriguez, Erik Linask and I are headed to VoiceCon while Greg Galitzine will be at VON. I am looking forward to an information packed... continue reading...

Avaya's Huge Unified Communications Push

Avaya has certainly made unified communications history today with a suite of announcements that will certainly rattle the competitive landscape. UC will never be the same in my opinion. The New Jersey-based company's biggest news had to do with affordable... continue reading...

IBM's Big Unified Communications News

Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced to the media their intention to spend a billion dollars in unified communications development over the next three years. IBM... continue reading...

Hot News: Ixia, VPI, Wyde Voice, Google, Spirent, Sangoma, LifeSize, Aculab and more

I try not to play favorites with the news and instead of giving you my picks of the week, I defer to TMC editors who picked the following stories as some of the week's best. This week, we have a... continue reading...

Russell Shaw and Frank Macari will be Missed

This morning I woke to horrible news as I just learned Russell Shaw has passed away. Apparently he died in his hotel room on a business trip. I cannot be sadder. Russell was a fantastic guy… And he seemed to... continue reading...

Prosody X Gets a Win

Aculab's Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and more. One of the reasons for this... continue reading...

SMash: Secure Mashups

IBM has potentially opened the door to enterprise mashups, allowing for the first time these web services which rely on multiple data and/or programming sources to have security built-in. SMash which is short for secure mashup is what the new... continue reading...

SIP Security Webinar

While SIP is an excellent protocol which has made the IP communications market a much better place, there are security challenges with this protocol as it is very open and not inherently secure. It is ironic that the openness of... continue reading...

WYDE Voice Debuts Better Conferencing Solution

A new product was just announced today and I cannot be more excited as it shows innovation is very alive and well in communications. WYDE Voice is a new start-up venture backed by Free Conferencing Corp. founder and CEO... continue reading...

Podcast: Peter Vicars, Newstep Networks

There is a race taking place in communications. Everyone is looking to converge as fast as they possibly can. Service providers want to provide enterprise service. Wireless carriers want to own the SMB and consumer markets. Oh... And I forgot... continue reading...

Adding Value to Wireless VARs

In the communications space there has been accelerating progress these past decades. In the eighties we had IVR, voicemail and unified messaging. In the nineties, we had CTI (TAPI,TSAPI, etc), international callback, the PC-PBX and later the IP-PBX. This decade... continue reading...

Paul Reynolds Joins XConnect Board

Sarah Hofstetter is a VoIP veteran as she was the head of PR for Net2Phone since the 1990s and has been in the IP communications space longer than just about anyone else out there. The reason I point this out... continue reading...

Newest Tech, Oldest Profession

I must admit, I was not 100% sure I wanted to cover this topic in my blog but in the end the human interest angle coupled with the popularity of the news regarding the Eliot Spitzer prostitution arrest made... continue reading...

Not Your Father's Phone Service

If you thought callers exhibit the same behavior regardless of the type of technology they use, you would be wrong. In fact, callers on VoIP lines make many more long distance calls. Of course it is not the underlying technology... continue reading...

Outsourcers Abusing Work Visas?

The clash between U.S.-based companies and outsourcers continues as outsourcing companies such as Infosys Technologies, Wipro, Cognizant Technology Solutions and UST Global who are either based in or have the majority of their workers in India are bringing thousands of... continue reading...

Aspect Brings Unified Communications to the Contact Center

In 1997 TMC decided to launch a magazine titled Internet Telephony to cover what we hoped would become a huge IP communications industry. A few years later, contact centers saw the technology as a great way to take advantage of... continue reading...

Ken Camp is Available

Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in the field of information technology with special expertise in communications and security. He has written books, articles, spoken at shows... continue reading...

Yes, Telecom is Broken

Yes Peter, telecom is broken in some areas you mention but in others it seems to be doing just fine. What scares me most about the points you mention is how our politicians and regulators don't seem to care about... continue reading...

Service Providers Get Into Home Security

How do you get the triple-play to expand into the quintuple-play, etc? Easy... You add a brand new service -- home security to the mix. Quest is the first carrier to publicly promote the idea of service providers getting... continue reading...

Peter Radizeski Joins TMCnet

TMCnet's latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct and has a long history in telecom. He will will write things that ruffle feathers. His views many not always... continue reading...

Rumor: Deutsche Telecom to Acquire Sprint

I don't want to predict a disaster but having Deutsche Telecom acquire Sprint doesn't make sense from the perspective of all the different network types these companies use. Sprint uses CDMA, Deutsche Telecom's T-Mobile uses GSM and Nextel uses iDEN.... continue reading...

Communications News March 7, 2008

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers. Some of my favorite ones are how green... continue reading...

Jaduka's New Products

Jaduka has a suite of new products/services which allow IP communications to enter the realm of web 2.0. The company has a suite of services in fact and they are worth discussing individually... dukaDIAL lets you make phone-to-phone calls to... continue reading...

NEC, Microsoft, HP Labs and Comcast News

I was traveling yesterday and I didn't get a chance to communicate with my blog readers in the detail I would normally like to give. This morning I decided to share all the news that caught my eye from last... continue reading...

Packet8 Get's 72nd Patent

Chalk up yet one more patent for Packet8. U.S. Patent No. 7,339,604 is the company’s 72nd patent to date. The official name of the patent is "Videoconferencing Arrangement Having Multi-Purpose Digital Still Camera," and it was given on Tuesday, March... continue reading...

Fred Goldstein on Net Neutrality

Just when you thought you knew everything you need to know about the net neutrality debate and the controversy involving the FCC, Comcast and BitTorrent... There is more. A fantastic article from Fred Goldstein of ionary Consulting sums up what... continue reading...

AT&T's Bullish Investment

AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of high-speed networks, data consuming devices and the move to IP as the reason for this investment. The money is... continue reading...

TMCnet's New Vertical Communities

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build... continue reading...

Podcast: Joel Hackney, Nortel

If you want some great perspective on Nortel's recent earnings as well as information on which areas of Nortel are doing best, be sure to check out this podcast interview with Joel Hackney, President of the Enterprise Solutions Group at... continue reading...

IMS News from Ericsson, Radvision and Quanta

There is a good amount of news in the IMS space these days and perhaps most exciting is Ericsson working with Beijing Netcom, a branch of China Netcom to provide an IMS platform for the Olympics. It will be... continue reading...

Siemens Business Communications to be Sold

Siemens has put its Enterprise Communications division up for sale and it seems potential acquirers are Alcatel-Lucent, Nortel Networks and hedge fund Cerberus Capital Management. Alcatel-Lucent would be an interesting partner as Lucent spun off its enterprise division into Avaya... continue reading...

A Coke, Collaboration and a Smile

Coke employees will now be collaborating using Microsoft's communications and collaboration suite which integrates software and web services. This must have been a large dollar deal because even Bill Gates had some comments to share about this Coke purchase: "Coca-Cola... continue reading...

TMCnet Services

In an effort to allow TMCnet readers easy access to the breadth of TMCnet services such as the personalized MyTMCnet and TMCnet Mobile, TMCnet has launched a new TMCnet Services page which will allow you to instantly access the... continue reading...

Building IMS Applications

TMC's Erik Linask If you are interested in learning the latest information regarding how you can build IMS or IP multimedia subsystem applications, I suggest you check out this article by Erik Linask which discusses a webinar regarding this... continue reading...

Vonage Spent $1.4 million on Lobbying

Vonage spent $1.4 million dollars lobbying last year but some think this may not be enough to counterbalance the huge telcos who have been at this lobbying game for far longer. More from the AP and Russell Shaw... continue reading...

RIM Patents the HTC XV6800

OK, this one came as a surprise but not really. I have seen many companies patent technologies invented elsewhere and then use these patents to sue companies without patents. It happens all the time -- especially in IP communications. I... continue reading...

Tellme Just a Small Yahoo?

If you want to get an idea of what Yahoo could possibly look like after a Microsoft acquisition, it may be useful to look at Tellme, a company Microsoft acquired last year. It is worth pointing out that Tellme was... continue reading...

Bain and Huawei Resubmit Bid

Bain and Huawei are changing their bid for 3COM in a manner that does not change the financial elements of the deal but it minimizes Huawei's access to certain Ethernet technologies. Last week, the parties pulled their application with the... continue reading...

David Yedwab Live on TMCnet

You may know David Yedwab as one of the leading analysts in telecom. If you aren't aware of him, then I am glad to let you know that David is now writing for TMCnet and his columns can be found... continue reading...

Google Gives Away Voicemail to Homeless

For those of you who were in telecom back in the day, you may recall that the Computer Telephony show in Los Angeles, CA had a press event where they got together with exhibitors to give away free voicemail to... continue reading...

Telecommuting Slowdown

While I have been espousing telecommuting and moreover discussing frequently how IP communications enables companies to hire remote workers without losing productivity... Even I have been a bit surprised that some companies have such a large number of at home... continue reading...

Did Comcast Hire People to Attend the FCC Forum?

There have been a  number of reports that Comcast filled the recent FCC Forum with its employees and people off the street who were paid. By doing so, many claim the company denied access to people who had legitimate concerns.... continue reading...

Senate Passes new 911 Bill

The Senate just passed the IP-Enabled Voice Communications and Public Safety Act of 2007 which amends the Wireless Communications and Public Safety Act of 1999 to impose on IP communications service providers engaged in interstate or foreign communication a requirement... continue reading...

What Nortel Should do Now

Nortel will be cutting 2,100 jobs and shifting about one thousand more to areas which have lower costs. These actions are in response to a wider loss in the fourth quarter. The company remains optimistic about its long term future... continue reading...

Siemens has Large Cuts

Close to 8,000 positions will be eliminated at Siemens in their communications division as part of a reorganization which allows the company to shift from being a hardware vendor to one that produces software. Over the past five years the... continue reading...

Some Webinars to Witness

If you aren't aware, it seems like my responsibility to at least mention some webinars worth attending. They happen to all be webinars that are hosted by TMC. I am going to try to attend them all. Some of the... continue reading...

Don't Squeeze the Soft Phone

Many of us think of a softphone as a phone that runs in "software." Apparently to others the term means a phone you could use as a teddy bear. More from Gizmodo and Yanko Design... continue reading...

NEC Targets Mid-Tier for IMS

Above: NEC's View of IMS NEC is targeting mid-tier providers with its new IMS products. The company's new Service Convergence Integrated Platform or SCI-P is a 'starter' framework for IMS, and bundles carrier-class call processing quality, blade-server architecture, a... continue reading...

Thank You Kevin Martin

It seems as if FCC Chairman Kevin Martin is the champion of the US citizen today at the FCC Forum as he seems genuinely concerned that there is discrimination taking place on the internet. Moreover he seems concerned about the... continue reading...

The US Entrenched in the Communications Third World

A year ago I wrote an entry titled Living in the Third World of Communications and boy, I must have been really pissed off on that day because I usually don't tell politicians they need to be sure they... continue reading...

FCC Forum Starts This Week

This week there will be an FCC Forum in Boston where the FCC will be discussing many issues regarding the future of the internet. While the lobbying system of the US is wonderful in that it allows many to have... continue reading...

More SMB Communications Growth

Yesterday I discussed how well the SMB space is doing in the communications market and today there is more evidence of competition in the space as WhaleBack Systems is expanding deeper into the mid-Atlantic region. Three companies, Schultz Technology Solutions,... continue reading...

Cbeyond Sees Massive Growth

What can you say about Cbeyond? Like HP they hit the cover off the ball with their earnings. The company which provides voice, broadband and mobile service to the SMB space had strong fourth quarter growth with revenues of $76.9... continue reading...

HotSpot @Home Talk Forever Home Phone

T-Mobile is at it again. They are now starting trials of a new service called HotSpot @Home Talk Forever Home Phone in Dallas and Seattle.  Interestingly this service is actually backwards looking allowing customers to plug their landlines into... continue reading...

Skype Serves up 100 Billion Minutes

What can you say about a company that has generated 100 billion minutes of telephone traffic. Skype has been around for 4.5 years by the way making this milestone an even greater accomplishment. While these minutes were all free, it... continue reading...

The Problem with Triple-Play Providers

I am a cable quadruple customer. VoIP, broadband, TV and the reason I switched from standalone VoIP to cable had to do with dropped packets on my network. After spending days trying to figure out what the problem was... continue reading...

Jon Arnold on Vonage

Jon Arnold has done a great job of analyzing how Vonage is doing and according to the Arnold, the latest quarter had some ups and downs. Jon spells out why Vonage may not make it into 2009 and I for... continue reading...

Verizon Wireless and AT&T Lowering Rates

I have been intentionally staying away from the news regarding Verizon Wireless introducing new unlimited voice plans but now that AT&T has come out and matched Verizon's plans, it seems I have to at least mention it and point to... continue reading...

TMCnet Continues to Grow

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone. The total... continue reading...

Sony's VoIP Headsets

Sony may be a decade or so late to the game but certainly it is better to be late than not in the game at all. So welcome Sony to the world of VoIP headsets. The top of the range... continue reading...

Intel's Skulltrail Motherboard

I just have to wonder if Intel's latest motherboard code named SkullTrail will be useful beyond the gaming market. The device can be outfitted with two quad-core processors and multiple graphics chips from AMD (yes, AMD) and Nvidia. Obviously the... continue reading...

BT Has New Wireless VoIP Plan

Of course this is not the first time a wireless carrier has allowed customers access to VoWiFi but BT's new WiFi telephony service costs only of £5/month when you subtract out the bundled Office Anywhere service which costs £5 as... continue reading...

RIM Sues Motorola over Patents

The sheer nastiness of what is about to happen could become something of legend. The first few grenades have been lobbed back and forth between Canada and Illinois. First Motorola jacked up licensing fees for its patents for things like... continue reading...

Aastra Acquires Ericsson's Enterprise Business

Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants... continue reading...

Quickorder for Starbucks

Check it out... I was scanning engadget and came across Quickorder software which enables the iPod Touch to let customers order their coffee at Starbucks without human interaction. I think this is a great idea and in many areas of... continue reading...

SMBs Embrace FMC

Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to... continue reading...

You *Really* Get What You Pay For

I have to kick myself because I did it again. Sometimes I think I will never learn. Nobody wants to pay more than they should so when I somehow pulled a muscle in my neck while sleeping, I found myself... continue reading...

Regulators Reshape the Internet

It is pretty amazing to see how many separate issues are surfacing that could affect the future of the internet. The FCC and government have their plates full deciding what to do with telcos and their potentially anti-competitive practices. The... continue reading...

HD Voice Community

As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like... continue reading...

Unprotected SIP

Somehow the title "The Dangers of Unprotected SIP" caught me off guard  since today is after all Valentine's Day. Seems like something they should teach you about in geek health class in high school. But seriously, I don't think... continue reading...

Increase Marketing Spend in a Recession

I just couldn't help but sharing this article about how companies who increase their marketing spend in a recession come out of it doing better than when they went into it. I am not advocating that there is a recession... continue reading...

Corporate Phone Bills: $133 Billion in 2008

A staggering $133 billion dollars will be spent on communications services by businesses in 2008 according to Insight Research. 39% of this spending will be on cell phone bills. This staggering amount could be reduced if companies explore IP... continue reading...

Telco 2.0 - the Microsoft way

The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along. Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing... continue reading...

Verizon's Network Upgrades

If you haven't been paying attention, you will have missed the fact that Verizon Wireless is investing like mad around the US to improve their mobile network. The quality of the wireless network was amazing to begin with and... continue reading...

Yahoo's Choices

I have mentioned in the past that Yahoo! has no choice and that it needs to seriously consider the Microsoft offer. Since that time, News Corp. has offered an alternative to Yahoo!… The media conglomerate will give some assets... continue reading...

ITEXPO East 2008 Video

If you missed ITEXPO this past month in Miami, you missed a great opportunity to meet with VARS, service providers and many companies looking to purchase IP communications products and services. I am truly humbled by the unsolicited comments... continue reading...

8x8 Patent Reissued

8x8 the parent of Packet8 has been reissued a patent 6,483,532 entitled, "Video-Assisted Audio Signal Processing System and Method." The patent relates to an arrangement for controlling audio signal transmissions for a communications system that includes a microphone and a... continue reading...

Vonage: Good and Bad News

Vonage is doing better than it did last year but with mounting debt and a weak quarter, it may be difficult for the company to operate unless it improves its performance dramatically. On the bright side, the company lost 6... continue reading...

Garmin Nuvifone Review

Tom Keating has an excellent review of the Garmin nuvifone and after reading it I remain very impressed with what the company will be releasing soon. Let's look at the facts. Garmin's nuvi line is fantastic. I like the... continue reading...

Google Apps Get Unified Communications

It was bound to happen... Google Apps have finally become connected to the world of Unified communications. Thanks to Voice Mobility, you can now integrate Google Apps with your unified communications system in your campus or corporate environment. As... continue reading...

VoIP Inc. May Sue You Soon

So yesterday I wrote an entry titled Intellectual Property, The Other Defition of IP and later I wished I had the opportunity to shorten the title to Intellectual Property, The other IP. You know, a play on "Pork, the other... continue reading...

What Caused the Blackberry Outage

It seems a single IP address refusing connections brought down the Blackberry network yesterday. Apparently a secondary IP address was accepting connections and those users who got some of their e-mails through were switching between IP addresses. Thanks to Zenprise... continue reading...

DECT Extends the Cell Phone

Here is the challenge with today's mobile devices. They are generally good at some things and bad at others. You need a device and a set of chargers for various functions. For example, on your vacation -- you need a... continue reading...

Packet8 MobileTalk Goes Free

Packet8 has done a good thing today by allowing charter subscribers to their MobileTalk service free access. In other words, there are no longer fees associated with signing up to use this service which allows you to seamlessly connect your... continue reading...

Samsung MBP-100

If you were hoping for the day that you could fit a video projector in your pocket, perhaps that day is finally here. Of course this depends a bit on how big your pockets are. From this picture it seems... continue reading...

Intellectual Property, The Other Defition of IP

It's funny... I have been writing about the enhanced services made possible via IP communications for over a decade. To some degree, these services are here and while I think there is a great deal of room to go in... continue reading...

Tandberg Video works with Microsoft OCS

Microsoft unified communications gets video interoperability with Tandberg products. Specifically, TANDBERG MXP endpoints can now register and authenticate directly with Office Communications Server 2007 allowing them to appear as contacts in an Office Communicator 2007 user's contact list. By... continue reading...

Digium Guarantee Program

Good news for the open source market as Digium now offers a slew of new warranty related announcements meaning that purchasers of Digium software and hardware will get better warranties and and a money-back guarantee if a product does perform... continue reading...

Mobile World Congress Key Terms

As you may know, Mobile World Congress kicks off this week and to get the ball rolling the event has put out some of the key terms you will be hearing more about this week. I have posted them here... continue reading...

Alcatel-Lucent Cuts Dividend

Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a  few bright spots. On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion)... continue reading...

Google Buying Plaxo?

Another day, another Google purchase rumor. This time it is Plaxo, the company that stores online business contact details. This company recently launched something called Pulse which allows you to decide if someone is a business or personal contact. I... continue reading...

Open Source in South America

I was pretty blown away at just how much South American traffic there was at the recent ITEXPO a few weeks back. Much of this traffic was in the booths of companies who focus on the open source space. Digium... continue reading...

Keating Abuzz with Polycom Compliments

Thank you Polycom for eliminating that annoying "buzz" heard so often on conference calls. Caused by a proliferation of wireless devices, there is nothing more annoying in a conference call setting or a keynote speech at a trade show... continue reading...

Bebo To Be Bought?

It is enough to make the average person sick. How does a company with a name like Yahoo! get a valuation in tens of billions of dollars. Sure, we all use Yahoo! so this is not such a stretch. But... continue reading...

Is AT&T a Runaway Winner?

Is AT&T going to win the IP services wars? I get the feeling they are really doing a fine job in this regard and will only do better over time. Jon Arnold agrees and in a  recent article he talks... continue reading...

ooVoo Gives Free Calls

Recently I discussed Packet8 and their MobileTalk service allowing inexpensive calls from cell phones to international numbers. Now I want to share that you can make free phone calls from a computer to a  cell phone (or land line if... continue reading...

Voce Signals Failed MVNO Experiment

Is it safe to say that if Sprint itself can barely make it as a mobile carrier, then companies that have to pay Sprint and others for their network to resell their services will have an even harder time?... continue reading...

Podcast Interview: 8x8 VP Marketing Huw Rees

8x8, the company behind Packet8 service has been doing a terrific job running their company with positive financial results and new services which are innovative and unique. Some are video-based, some are mobile and others are in the call center... continue reading...

Level3 Cuts

It seems that Level3 will have some more cuts as a result of a steep loss this quarter. Over 1,000 people or 16% of the company's workforce will be getting the axe according to TheStreet.com. I was a bit surprised... continue reading...

Worldgate Problems

I read on Tom Keating's blog that Worldgate, the maker of the Ojo Videophone was in trouble. Apparently Worldgate has been short or out of money for about six months and industry insiders tell me that they have high expenses... continue reading...

ECI Telecom Podcast Interview with CMO Laura Howard

Since my last article about ECI Telecom, the company has gone private. The question I am sure you are wondering about is how has this move changed the outlook for the company if at all and moreover what is ECI... continue reading...

Open Source, Schmopen Source

Tom Keating takes us through an interesting tour through Shmooze and wonders aloud if this product is the Yiddish Asterisk. I'll give you a hint... It is not the Yiddish Asterisk but it is no chopped liver either.... continue reading...

ITEXPO East 2008 Videos

There was in independent reporter at ITEXPO interviewing yours truly and some of the exhibitors from the show. There are two Quicktime files for your enjoyment... One is an interview with me discussing the consumer side of communications opportunities and... continue reading...

Microsoft to buy Yahoo!

One of the longest-running tech rumors around is that of Microsoft buying Yahoo! in an effort to become more competitive with Google. The concept of Microsoft as an underdog in any market would have been tough to swallow just a... continue reading...

Charlotte Wolter Joins TMCnet

I am proud to announce that Charlotte Wolter is joining our roster of TMCnet contributors and she  will be writing about the service provider space. I have been a huge fan of Charlotte -- her insight and writing and... continue reading...

Motorola Explores Spinning off Handset Business

Word is according to CNBC is that Motorola is looking for strategic alternatives for its mobile phone business. I wonder if this move makes sense for the company as this product line is where everyone seems to want to be.... continue reading...

ITEXPO East 2008 Recap

You definitely want to check out Tom Keating's writeup of ITEXPO East 2008 where he talks about the great products he saw. Tom got to see more than I did at the show but one point I agree on is... continue reading...

TMC Welcomes Gary Kim

Please join me in welcoming Gary Kim to the TMC editorial team. As you no doubt have realized by now, TMC is doing its absolute best to provide the industry with the world's best writers and thought leaders. This news... continue reading...

SIP Trunking Interview

Recently TMC and Ingate teamed up to provide the fourth SIP Trunking educational sessions at an Internet Telephony Conference & Expo. I just saw that Greg Galitzine had a chance to interview Olle Westerberg the CEO of Ingate regarding his... continue reading...

700 MHz Auction Update

So far in the 700 MHz auction there have been bids totaling more that 2.4 billion and in about a month we should know who won. There were just under two thousand bids for this precious spectrum which could become... continue reading...

Sprint Sues VoIP Firms

Many in the IP communications industry blame Vonage for going public, knowing full well that the way they run their business, they can never be profitable. They basically spent a fortune on customer acquisition and not enough time finding ways... continue reading...

Dell/Fonality Phone System

Russell Shaw has some analysis of the new Dell Fonality VoIP Phone System launched at ITEXPO this week and talks a bit more about the product and how it compares with the competition. Best of all, he has some screen... continue reading...

ITEXPO: Article in Sun-Sentinel

The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show. The article was written by Arlene Satchell and she... continue reading...

Big Sprint Changes

Sprint certainly needs to do something to reduce churn and to become relevant to customers once again. In an increasingly commoditized business they have done little to differentiate themselves from others through either unique handsets which customers want, network quality... continue reading...

Vishing: Definition

According to the IC3 or Internet Crime Complaint Center, Vishing is simply voice phishing, a scheme whereby unsuspecting callers are directed to rogue IVR systems which are disguised as real systems from banks, credit card companies, etc. These systems masquerade... continue reading...

My Schedule Tonight

I am blown away by the amount of people who have reached out to meet with me at the very last second at this particular event. So many people want to meet... I wish the show was 2 weeks. :)... continue reading...

ITEXPO -- See You in Hall B

Good morning attendees, speakers, exhibitors and conferees... Just a reminder that we are thrilled to have you here in Miami this week for ITEXPO. Be sure to come to Hall B in the Miami Convention Center. If you enter from... continue reading...

ITEXPO West 2008 Day One - Andy

We are looking forward to the best three days of IP communications excitement this year here at ITEXPO in Miami. I just saw Andy Abramson's post and it reminded me that he won't be able to make it to the... continue reading...

Dell Chooses Fonality

Fonality has some huge news to share with us here at Internet Telephony Conference & Expo. The company was just picked to be the small business communications offering by Dell. What is perhaps most amazing regarding this news is the... continue reading...

ITEXPO East 2008 Schedule

Here are some of the happenings this week at ITEXPO. My team is already down in Miami, making sure the new Mustang convertible is prepped and ready for the raffle Friday. I wish you luck in winning the car and... continue reading...

Have a Safe Trip to ITEXPO

I hope everyone has a safe trip down to Internet Telephony Conference & Expo. The registration numbers are trending nicely above estimates and we expect a stellar event. As always, we have done our absolute best to assemble the most... continue reading...

ITEXPO Giveaways

Here are some of he giveaways from next week's ITEXPO in Miami, FL. Will you be one of the winners? Hope you will be there to find out. Remember, you have to be present to win these prizes. Tom Keating... continue reading...

White Space Internet Closer

Although we unfortunately will not be able to take advantage of new and exciting internet devices utilizing "white space" technology next week at Internet Telephony Conference & Expo in Miami... It does seem that at some point in the future,... continue reading...

Vonage to Follow SunRocket?

When asked for a surprising prediction for 2008, Blogger Russell Shaw answered among other things that Vonage could go the way of SunRocket or potentially get picked up by Sprint Nextel. Actually, with all the negative (rumor)coming out of this... continue reading...

Fax, T.38 and SIP

As you may remember from a prior post, AudioCodes was running a five-part webinar series which concluded yesterday with a webinar on SIP and T.38 fax. On the webinar, Percy discussed reliability concerns with the G.711 standard, and more specifically,... continue reading...

California Broadband Task Force Recommendations

California Governor Arnold Schwarzenegger commissioned the California Broadband Task Force (CBTF) to “remove barriers to broadband access, identify opportunities for increased broadband adoption, and enable the creation and deployment of new advanced communication technologies.” The governor also requested that the... continue reading...

Outrageous Interactions

Normally I don't like to judge people but in this case -- I was asked by Interactive Intelligence if I would do just that --- judge people. You see, I will be a judge on a panel with Interactive Intelligence... continue reading...

Shoretel Class Action Suit

Kahn Gauthier Swick, LLC (KGS) has announced an initial filing of securities for a class action suit against Shoretel. According to a press release: If you purchased shares of ShoreTel in connection with the IPO or if you purchased shares... continue reading...

Open Source Momentum

By now, you may have heard that Sun has agreed to purchase open-source database company MySQL for one billion dollars. Many companies are betting on open source as the future and open source companies operating in niche markets such as... continue reading...

Top 10 Phone Tricks

If you are looking for the top 10 telephone tricks you need to be aware of, look no further than this post over at Life Hacker. You want to know how to "gracefully" bow out of a long-winded conversation? How... continue reading...

Mobile Device Management

Mobile device management is a somewhat new addition to the telecom expense management (TEM) field, but it has exploded in the past couple years as mobile telephony adoption among enterprises has continued at a rapid clip. Moreover, many workers are... continue reading...

Open Source PBX Redesign

For you open source communications aficionados -- you know who you are --   ... I have some great news for you. TMCnet has recently worked with Sangoma to redesign the open source PBX Global Online Community. I hope you like... continue reading...

SIP and Enhanced Services

Jeff Dworkin is no stranger to TMC University as he has taught numerous TMC courses at ITEXPOs over the past years. Even though Jeff is well-known to many of you what you probably are not aware of is the... continue reading...

WiFi Hotspots Still Not Secure

In August of last year I wrote about how WiFi hotspots are not secure. A few days later I clarified the post with comments from Microsoft's Francois Doremieux, Senior Program Manager, Product Group: Customer Experience. The clarification basically explains that... continue reading...

Jon Arnold

TMC's newest contributor is Jon Arnold. Jon is is one of the most methodical and knowledgeable people I know in the IP communications space and I have always admired him a great deal. TMC has worked with Jon for many... continue reading...

ITEXPO - Huge International Draw

As Tom Keating mentioned earlier today we are proud to announce that Internet Telephony Conference & Expo which will take place in just under a week in Miami Florida has registrations from 74 countries, a 15.6% increase over last year.... continue reading...

Important Interviews

Recently I was fortunate enough to be able to interview a number of thought leaders and others who have given me their perspectives on the communications market, the future, the entry of Google, Apple and Microsoft into the space and... continue reading...

Tech News 01/16/07

It has been a pretty big news day so far this early morning. Intel perhaps is responsible for the biggest portion of today's market movement as last night they announced earnings which were not all that bad but the stock... continue reading...

Quantcast Update 01/08

On November 6, 2007 I had a post (see bottom of post for chart) where I showed how TMC compares with other IP Communications sites. I did this by pulling numbers from Quantcast, a web service which tracks web traffic... continue reading...

Ergonomic Phones

A concept you rarely hear about but which is important is ergonomics in telephones. I came across an ergonomic phone white paper from Shoretel and while it is Shoretel-centered it is still pretty useful and worth checking out before you... continue reading...

Free Softbank Calls

Softbank is said to be considering allowing free phone calls between its VoIP and wireless service. The goal will be to increase the stickiness of each service while simultaneously enticing more subscribers. Obviously there is potential for an ARPU hit... continue reading...

Sipera Interview

Sipera Systems is on the leading edge of IP communications/VoIP security and it is worth pointing out the company was just interviewed by me and in the interview there is good information about the growth areas of IP communications as... continue reading...

OCS Assimilation

Tom Cross has an interesting post about Microsoft OCS and in it he has a good communications history lesson detailing some of Redmond's past activities in the telecom space. Here is an excerpt: What all this means is that the... continue reading...

Sangoma Interview

When you listen to David Mandelstam the President and CEO of Sangoma, you get the feeling you are speaking with a hybrid scientist/entrepreneur. Mandelstam's company is a pioneer in both open source and unified communications and he is a good... continue reading...

Sprint Layoffs

The bad news keeps flowing for Sprint employees as there are now rumored layoffs coming. Still, with a new CEO, this news is not too surprising. Moreover, for shareholders these cuts will likely be welcomed as sales are slowing and... continue reading...

Google iPhone Upgrade

The latest news out of Google is not surprising as the company decided to choose the week of Macworld to announce that they have improved their iPhone experience. As I wrote about earlier today, iPhone search activity is much greater... continue reading...

Multicore Processors in 3G

As 3G applications and services become more complex, it becomes essential that service providers address the challenge by ensuring they user the proper processors to take advantage of increased device load. One way to tackle the problems of power and... continue reading...

Good Bye Jeff Raikes

Good bye Jeff Raikes. Raikes did a great job at Microsoft and in the unified communications space he should be commended for rolling out a slew of strong products and doing a fantastic PR and marketing job promoting them. He... continue reading...

T-Mobile's Massive Spend

I thought it worth mentioning the absolutely staggering amount of money T-Mobile will be spending to upgrade their 2G and 3G networks. A total of $10.3 billion will be spent between now and 2009 in fact. This could be an... continue reading...

Service Provider Opportunities

Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT... continue reading...

Death of the Road Warrior

One of the more respected names in the video/telepresence space is Casey King, CTO of LifeSize. I recently had a chance to interview King and you may be interested in reading his views on how telepresence is changing the world... continue reading...

IP Fax Reliability

If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP. This... continue reading...

International Calling Alternatives

While perusing the international calling channel on TMCnet I came across an article which details the checklist of items you need to be aware of when choosing an international calling service. While many people are likely to think about the... continue reading...

Ranch Networks Gone

I've been out to visit Ranch Networks a few times in the past few years and my first visit was interesting as the company didn't seem 100% sure of what direcion to take their products in. They had talented... continue reading...

Toshiba SIP Trunking

Toshiba has joined the SIP trunking party with an announcement that their Strata CIX family of IP PBXs will support Session Initiation Protocol. The company will have nationwide support for SIP trunking and this should be great news for past... continue reading...

SIP Education at ITEXPO

Marc Robins is now heading up the SIP forum and as you may know, he is an industry veteran and a fellow coworker for many years. Mark was the Group Associate Publisher at TMC and responsible for educating hundreds of... continue reading...

Comcast 2.0

In December of 2004 I wrote an article titled VoIP 2.0 in Internet Telephony Magazine which focused in part on next generation devices VoIP service providers need to differentiate themselves. Here is an excerpt from that article: The Device Sells... continue reading...

SIP vs. Radius

I was pretty interested to find this article by Mae Kowalke on SIP vs. Radius titled Top Five Reasons SIP is Better Than RADIUS. Radius stands for Remote Authentication Dial In User Service and is an an authentication, authorization and accounting... continue reading...

IP Communications News January 4, 2007

If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you.  Either way, there is lots of great news happening in this first short week of... continue reading...

IP Communications News January 4, 2007

If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you.  Either way, there is lots of great news happening in this first short week of... continue reading...

IPitomy: Branica's Latest Creation

Nick Branica is one of the few living legends in telecom having been responsible for the voicemail vendor Key Voice Technologies. This company was purchased in the nineties by Comdial and is credited by many for allowing Comdial to stay... continue reading...

Packet8: Slow and Steady Wins the Race

What is not to like about a company that keeps growing its customer base yet stays just under the radar so it isn't sued into oblivion? 8x8's Packet8 service continues to grow nicely and has just reached the 10,000 user... continue reading...

Technology News Wrap Dec 27, 2007

It has been a slow news week as you might imagine and there have been a number of stories which have caught my eye. Stories wrapping up 2007 are rampant and one worth reading is from Mae Kowalke and is... continue reading...

Mobile Menu Productivity

It has been a fairly busy holiday season from a work perspective but over the holidays I found some hours to get some much needed work done. I have gotten on a productivity and efficiency kick that started with my... continue reading...

VoIP Banned on Some Flights

Perhaps the best holiday gift for people who enjoy peace and quiet on their flights is an all out ban on VoIP in the sky. The AP is reporting on the sorts of things we may be allowed to do... continue reading...

GENBAND UK Win

GENBAND has a nice UK win with its The M6 Communication Application Server which will help UK-based BNS Telecom Group PLC provide mobile PBX and PBX trunking services.   Paul Gill, head of BNS marketing said “After one demonstration of... continue reading...

Asterisk Hits One Million Downloads

If you have any doubt that there is tremendous interest in open source communications consider the fact that Digium has recently announced the one millionth download of Asterisk – the open-source PBX.   Yes, that is “One million!”   This... continue reading...

The Latest on Mitel

If you are interested in the latest on Mitel and Sir Terry Matthews, be sure to check out this article from Zippy Grigonis titled Mitel Gathers Steam with Netherlands Deal.   In the article you will learn how lawn mowers... continue reading...

SIP Trunking Training

If you have attended any of TMC’s Internet Telephony Conference & Expo’s in the past eighteen months you are no doubt aware that one of the very well attended workshops focuses on SIP trunking.   The reason for this is... continue reading...

Avaya’s Unified Communications Future

When you think of enterprise communications Avaya is certainly one of the first names that comes to mind. A huge player in the space, the company has a tremendous amount of influence in the future shape of things to come... continue reading...

Nortel Sues Vonage

Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent infringements than just about any other company out there. The latest patent fight is with Nortel, a company who says... continue reading...

OCS Training

It goes without saying that unified communications was one of the most exciting growth areas in the communications market this past quarter. Microsoft continues to be a major driver of this technology with its Office Communications Server (OCS) product. In... continue reading...

Net Neutrality 2.0

Should service providers be allowed to alter your web pages? The issue came up yet again when Toronto-based Rogers decided to insert messages containing sales messages in web pages they display on their customer’s browsers.   "We are concerned about... continue reading...

NextPoint Analysis

If you meet David Walsh a partner with One Equity Partners, you immediately think banker. For those of you who may not frequent the tiny (and blisteringly cold when I was there) island of Manhattan, banker generally means investment banker.... continue reading...

Star Wars Everywhere

Should we be alarmed with the amount of Star Wars content on Tom Keating’s blog? I am not sure. As a huge fan of the Star Wars trilogy (quadrilogy?, quintilogy?, sextilogy?) movies I guess I am OK with it... continue reading...

VoIP Inc. Gets Co-CTOs

Recently I wrote about Shawn Lewis leaving VoIP Inc. and a result I received a number of e-mails asking how the company can continue operations without Lewis. Today the company has responded to the departure of Lewis with the appointment... continue reading...

It’s Google Vs. the Carriers

This past week at the VPF Winter event in Manhattan on a panel dedicated to the intersection of the internet, media and telecom I made the prediction that the company with the biggest advertising network will win the media and... continue reading...

Mediaware Communications: the new Blue Silicon

In 2000 my team at TMC received a call from a new company named Blue Silicon that received around 70+ million dollars to form a company that would integrate voicemail across disparate systems. The company launched at Internet Telephony Conference... continue reading...

Telecom Growing Nicely

It’s a good time to be in telecom. With all the housing gloom and doom it is nice to see that at least the telecom market is doing exceedingly well. Of course you have to pick your battles… Consumer VoIP... continue reading...

Speaking at VPF Winter 2007 Today

I am speaking today by the way. I forgot to mention it. Here is the session you can see me at later today –4:00 PM in fact.   Keynote Panel   Web, Media and Telecom Market   Panelists include Bhupender... continue reading...

Voice Peering Forum Winter 2007 Kicks Off

At the Voice Peering Forum Winter 2007 conference the attendance is very good which indicates tremendous interest in this burgeoning market. So far it seems clear that Stealth Communications, the company behind this event has yet another successful conference under... continue reading...

Off to the Voice Peering Forum New York

Tomorrow I am off to the Voice Peering Forum Winter 2007 hosted by Stealth Communications. Shrihari Pandit the VPF Founder asked me to help with some video reporting which is always very exciting. If you know Hunter Newby from Telx,... continue reading...

Certified WiFi Telephony

Good news for those vendors looking for 3rd-party certification of their WiFi solutions as well as companies and consumers looking for the authentic “WiFi telephony” seal so glaringly absent from the marketplace today.   Russell Shaw’s blog discusses how the... continue reading...

NextPoint is Born

TMCnet’s Greg Galitzine announced the rumor on October 19th that NexTone and Reef Point were to merge. Today the news becomes real as the companies are combining to create NextPoint. Here are some quick facts and quotes according to the... continue reading...

Podcast Interview: Oswin Eleanora, Acision

In my travels, one of the more knowledgeable players I have run across in the space of telecom – and especially wireless communications is Oswin Eleonora (Oz) the Senior VP Sales and Marketing North America for Acision. You may recall... continue reading...

Open Communications is the Future

If there is one thing Avaya is doing exceedingly well it is courting developers. Out of all the PBX vendors, Avaya has decided they will be the leader in this space. Cisco and Inter-Tel (now Mitel U.S.) have also done... continue reading...

TringMe and Flash Floods

Like flash floods, Flash phones will soon be overtaking the market in a rapid fashion as more and more developers realize Flash gives them the ability to so much more than other programming environments. TechCrunch has an overview of a... continue reading...

IP Communications Week in Review November 30, 2007

This past week in IP communications was full of news from companies like Voxalot, iBasis, Vonage, Polycom and more. My favorite news is from Vonage where they announce they are improving their customer service via web chat solutions provider inQ.... continue reading...

Google to Bid on 700 MHz Spectrum

While it is not really a surprise at this point, Google will be bidding on the 700 MHz spectrum auction and if the company wins, it will likely change the business model of many other service providers. The reason... continue reading...

Android Sans SIP and IMS

I found some interesting analysis over at the Google Phone blog regarding Android’s missing SIP and IMS stacks. Here is the piece if you are interested in learning more.... continue reading...

Verizon Wireless Opens Up

In the history of United States communications, this day ranks right up there with the day of the Carterfone (Wikipedia) decision allowing any device to work on AT&T’s PSTN network. Today, almost 30 years later, Verizon chose to tell the... continue reading...

The Latest VoIP Security Threat

For years I have been covering VoIP security and throughout this time it has been a one-sided conversation as there have been few documented cases of VOIP security attacks. Companies are generally not too happy to discuss VoIP security... continue reading...

Nokia 810 Review

Tom Keating has an excellent review of the Nokia N810 and although I haven’t seen this gadget yet, based on the Nokia N800 experience I have, this could be a real killer device.   I must say that the amount... continue reading...

Rumor Mill: Google Buying Skype

I have to be honest with you my loyal and devoted readers. I am disgusted with myself. Why you ask? Because I am an addict – I am addicted to writing about Google. I just can’t seem to help it.... continue reading...

COTS to the Service Provider Rescue

There was a time when service providers had to purchase massively expensive proprietary equipment in order to deploy telephone service. Class 4 and 5 switches required enormous investment and could be justified as this equipment would be depreciated over many... continue reading...

Avaya DevConnect

Over the years, TMC has worked closely with Avaya to host their DevConnect Developer Conference at TMC events such as Communications/VoIP Developer. I have always found these events to be extremely valuable as Avaya does a great job getting the... continue reading...

Mobility as Strategic Advantage

It is obvious that mobile device proliferation has had a dramatic increase in productivity for knowledge workers worldwide. In addition it is well known the US government and military functions more effectively because it relies on Blackberrys.   It goes... continue reading...

Ma Google

What will the communications market look like in ten years I wonder? It may be difficult to forecast incredible change and disruptive technologies but it is relatively easy to predict what will happen based on what we know today.  ... continue reading...

Mobile Advertising Grows to $16.5 Billion

I was perusing some articles on mobile advertising recently and was absolutely stunned at how big some analysts think this market will be. According to this TMCnet article, Strategy Analytics predicts the global market for mobile advertising is slated to... continue reading...

Google in Wireless

More discussions regarding Google getting into the wireless game were sparked today by a Wall Street Journal article focusing on Google’s wireless ambitions.   In summary:   Google will likely bid on the 700 MHz spectrum or lose good will... continue reading...

Vonage Loses Again

If Vonage has been having great luck in terms of mindshare and being top of mind as a pure-play VoIP provider, it has been equally unlucky in the patent wars as evidenced by the recent loss in the US Court... continue reading...

U.S. House Passes E911 Bill

As many of you know, in 1997 TMC decided to launch Internet Telephony Magazine because we saw the power of IP communications changing the communications worldwide. Over the past years we have seen this in action as entire network... continue reading...

Android Developer Contest

Question: What is the best way to get your mobile platform to be adopted by developers and subsequently end-users? Answer: Pay off the developers   And that is just what Google is doing with their Android SDK. A total of... continue reading...

Rumor Mill: Google Acquiring Sprint

Recent news that Sprint is not going to work with Clearwire to build out a WiMAX network only added to the rumors I have been hearing about Google acquiring Sprint Nextel. On the surface it seems like this would be... continue reading...

PR and Marketing Done Right

Oftentimes companies in the communications space ask me how they are doing compared to their competition in the areas of marketing and PR. They generally do this by asking me to take surveys about their company’s standing in the market.... continue reading...

Cisco VARs Feeling Microsoft Pressure

I saw an article in CRN titled Cisco VoIP VARs Feeling Microsoft Pressure and I found it interesting that Cisco VARs are having to deal with customer doubt regarding selling unified communications solutions.   Imagine this news is coming... continue reading...

The Future is UnClearWire

TMCnet’s Russell Shaw reports in his Regulation blog that Clearwire and Sprint Nextel are not going to work together on a nationwide WiMAX network. Citing a story in the Wall Street Journal, Shaw says:   A letter of intent to... continue reading...

ITEXPO East 2008 Brochure Available

I know my loyal readers have been waiting with baited breath to get a hold of the latest ITEXPO brochure. For those of you who have, consider this your very own early holiday season. Here it is… Please enjoy this... continue reading...

Ditech Networks

In the many IP communications demos I hear each year I am consistently amazed at just how good the quality of VoIP can be. With today’s wideband codecs the sound is remarkably better than the PSTN. This is especially true... continue reading...

Tellabs CEO Steps Down

RTTNews reports Tellabs President and CEO Krish Prabhu will Resign March 1, 2008. This could be good news for company’s shareholders as Tellabs is one of the most introverted companies in the communications space. Tellabs certainly ranks in the top... continue reading...

Symbian CEO Disses Open Handset Alliance

Symbian may be the closest competitor to Google’s Open Handset Alliance and not surprisingly the head of Symbian had nothing flattering to say about this latest open source mobile handset initiative.   Symbian’s CEO Nigel Clifford said, There's 10,... continue reading...

Comcast Gets Beat up

If you haven’t been watching, you may have missed the fact that the telcos are becoming serious competitors to the cable companies. For the last few years it seemed cable companies were invincible but recently the phone companies with products... continue reading...

ITEXPO Discount – Act Fast

Sometimes I think I have the best job on earth as I get to meet with the real thought leaders in the communications market and see the latest products and services in the industry. Then I get the distinct pleasure... continue reading...

Open Handset Alliance Partners and More

Some of the more interesting news as of late has to do with the Open Handset Alliance as it seems everyone wants to be a part of it. That is, everyone except the largest carriers.   For example, Wind River... continue reading...

Nortel is Back

Recently it is has been a mixed ride for communications companies as those relying on tier-one service providers for the majority of their growth have been battered. Case in point is Ericsson and Alcatel-Lucent who each have lost over $15... continue reading...

IP Communications News November 6, 2007

What are some of the interesting things happening in the wide world of communications today? For one, Excel telecommunications and Allworx have partnered to provide SMBs with SIP trunking and a PBX solution respectively (check out the SIP Trunking channel... continue reading...

Quantcast

You are likely familiar with Alexa, a division of Amazon that measures website traffic. I have written about the site a number of times before. A while back I discovered a site called Quantcast which is becoming a well respected... continue reading...

Apple Tablet PC

Think of it as an iPhone but with more of it to love. ;)   Sure you love your iPhone, iPod and other Apple devices but something is missing. You want a single device which gives you the power of... continue reading...

More Google Phone Speculation

Whether or not Google is coming out with a phone in addition to its work in the Open Handset Alliance is unknown. What is known is the speculation may never cease and the rumors will continue to swirl. It seems... continue reading...

FonalityCRM

Fonality has made quite a splash in the open source communications market and the most recent news coming out of the California company is an acquisition of Insightful Solutions Pty Ltd, one of the world’s largest SugarCRM development houses.  ... continue reading...

Communications News -- What a day!

The day’s communications news doesn’t stop it seems and it is worth sharing some nuggets since my last report on the Open Handset Alliance where we discussed Google’s mobile strategy. But as we focus on mobility it is worth pointing... continue reading...

Open Handset Alliance and More

Another week and other massive avalanche of news in the communications space. The first item worth sharing is regarding Google shaking up the foundation of the mobile phone market. The funny thing is, editors and bloggers have been looking to... continue reading...

Google’s Free Mobile Phone Software

Can Google pull it Off -- is the question worth asking when realizing the search leader is looking to open up the mobile phone industry. The cellular market is legendary in its ability to lock in customers. In the US... continue reading...

Google Phone OS

CNBC reports Wind River is rumored to be supplying the OS for the upcoming Google phone. On a separate note, some analysts have said the new mobile gadget will be unveiled today.   One would imagine Google would chose... continue reading...

IP Communications News Week of November 3, 2007

What’s new in the world of IP communications? Well, as it turns out, quite a bit. For example, Allworx has just released version 6.8 of its software which includes follow-me functionality as well as allowing specific callers to be forced... continue reading...

IMS in a Box

In the IMS space perhaps one of the most controversial concepts I hear is IMS in a box. You see, some vendors tell me the whole concept of IMS in a box is counter to the concept of why the... continue reading...

Fluke

In the world of advertising the expression commonly used is “perception is reality.” Moreover companies are often branded by customers. If I say IBM, you will say mainframes. Oracle? Databases.   Sometimes I feel it is my job to help... continue reading...

Voxalot

Obviously getting into the VoIP provider space is a tough proposition with all the competition out there. An interesting approach to entering the space is to partner with other providers. Certainly this is not a totally new concept but I... continue reading...

I am Gphone, You are Not

Tom Keating has an interesting blog post about the continuation of the gPhone saga. By the way, is it Gphone? gphone? or gPhone? I don’t know. For those of you who are interested in looking at what this phone may... continue reading...

Polycom is Everywhere

I can’t help but be super-impressed by the progress Polycom is making in the market. The company’s devices work with virtually all companies and they have just expanded their VIP interoperability program. Amazingly, the company announced six new partners, Cedar... continue reading...

Free Switchvox

What do Superman, Switchvox, open source and Digium have to do with one another? Well somehow Tom Keating has worked these topics into yet another blog entry. To be honest, I am concerned at this rate we will have to... continue reading...

Alcatel-Lucent Cuts 4,000 More

Yesterday I wrote a blog entry titled Alcatel-Lucent May Cut More based on an article from the Financial Times. Today, unfortunately there is a story from the Wall Street Journal saying the recently formed company will cut 4,000 extra jobs... continue reading...

Skype/SIP Gateway

Skype is from Mars and SIP is from Venus. Need I say more? Thankfully there is a new solution allowing the above protocols to communicate more effectively. If you want to learn more check out Tom Keating’s blog on SIP/Skype gateways.... continue reading...

Toshiba Gains in IP Communications

Toshiba has great potential in the world of IP communications as it makes phone systems and a variety of computing devices. The company recently released Toshiba SoftIPT 2.1 which further connects the company’s line of Strata CIX IP business communications... continue reading...

Google Negotiates with Sprint Nextel

In what seems to be a never-ending story, CNBC now reports Google is in talks with Sprint Nextel about a possible Google Phone. Apparently Google is talking with everyone but AT&T. Just recently I blogged about Google and Verizon and... continue reading...

Alcatel-Lucent May Cut More

It is a shame to hear that Alcatel-Lucent may be cutting more people than expected. I was really impressed with the wireless security device the company recently rolled out with Sprint and I’m saddened to see great new products accompanying... continue reading...

Google Phone

According to the Wall Street Journal, Google is close to unveiling the plans for its much anticipated mobile phone. Apparently in the US, T-Mobile will be a likely network partner. What will make the phone different from other devices is... continue reading...

SPIT

Is this one of the first instances of SPIT or SPAM over Internet Telephony? It could be. According this post a call originating from telephone number 1111111111 went into voicemail which lasted exactly five minutes. Apparently the message was prerecorded... continue reading...

NexTone/ReefPoint Merger

Light Reading is confirming the news Greg Galitzine first broke last week regarding NexTone and ReefPoint merging. FYI.... continue reading...

Foundry Networks

As the need for ever-more broadband capacity in data centers increases and space available decreases, what is a company to do? One option is to look to Foundry Networks, a company who has decided to focus on high density/low-power data... continue reading...

Agito Networks

The amount of companies pursuing the fixed-mobile convergence market or FMC continues to grow at a torrid pace. The latest company to jump in with both feet is startup Agito Networks. I had a chance to meet with Dan Spalding... continue reading...

Covad Acquired by Platinum Equity

Covad was recently sold to private equity and this could be a good thing. The company made a big splash in the business VoIP segment years back but more recently Covad seemed to stop focusing on offering converged services and... continue reading...

DiVitas Networks

If you take a long walk through lower Manhattan you could very well end up in Greenwich Village, SOHO, Chinatown, Little Italy, the Meatpacking district or any other area of Manhattan bearing an interesting name and unique culture. Indeed, you... continue reading...

Communications Enabled Business Process

You may have heard the term Communications Enabled Business Process or CEBP. I always wonder where new acronyms come from so I did some digging. This particular term was developed by engineers who were bored by the current state of... continue reading...

NET Acquires Quintum

On the face of it you might not see a merger between NET and Quintum as something predictable. NET is on the west coast, while Quintum is on the east. Quintum has had a consistent branding message over the past... continue reading...

Phone Calls without Subject are Rude

Did you know in the future if you make a call without a subject (similar to what happens to some e-mails I get these days) it will be considered rude? In addition, were you aware UC could have an ROI... continue reading...

Polycom and Ekahau Partner

As the world becomes more interconnected (read: smaller), the need for increases in productivity grows exponentially. The reason is simple. The more countries get into the act, the more competition each company has to deal with.   Thankfully, technology comes... continue reading...

Presence vs. Stalkers

Presence is a really great technology because it keeps people from playing phone tag – among other things. It is an absolute productivity accelerator as it allows people to know what people are up to 24x7. But therein lies the... continue reading...

Ooma Dialog

I wrote a blog entry titled Ooma Hysteria a few months back. A point I made in the entry is that ooma calls can potentially be tapped by users. Others commenting in the blog agreed. The company’s Chief Technologist Jeff... continue reading...

AT&T Sues Vonage

Vonage can’t catch a break. There seem to be companies standing in line to take numbers to sue them. It must be a very difficult time at the New Jersey based Internet telephony leader. AT&T is the latest company to... continue reading...

NexTone/ReefPoint Merger Happening?

Has anyone heard anything about this rumor? There is a small amount of buzz about it but neither company will substantiate whether it is true. I see positive reasons for such a transaction to take place and I can envision... continue reading...

Open Source Unified Communications

If you are a fan of unified communications, Linux and “Blackberrys on crack” you should read this interview by the VoIP Authority Greg Galitzine with Fonality’s CEO Chris Lyman. No organization has a 100% monopoly and certainly a company’s thirst... continue reading...

More Bad Motorola News

You may recall Motorola was a partner with Apple in developing the ROCKR phone which was supposed to be the best of Apple and Motorola technology in one sleek device. The only problem was the device was not the best... continue reading...

Comcast Customer Support

This morning I went to Wikipedia to look up the formal definition for the term ballistic. Most of us know there is a term “going ballistic” which basically means freaking out in a potentially violent manner. Wikipedia doesn’t have an... continue reading...

IP Communications News: October 19, 2007

Some of the interesting news of the week shows SMBs will not only be going down the road to purchasing IP communications solutions – they will also be purchasing and installing security solutions. In my research this morning I also... continue reading...

Nokia N810

One of the best portable devices I have ever used is the Nokia N800. It was launched earlier than Apple’s iPhone and has many of the features the iPhone has but is better in many ways. It is not as... continue reading...

Which PBX Manufacturers will Survive?

The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue of Unified Communications Magazine.   ---   There are many PBX companies – well over 25. I am surprised how... continue reading...

Microsoft’s Big Unified Communications Launch

Please enjoy the Publisher’s Outlook from the November, 2007 Unified Communications Magazine.   ---   In the history of communications space there has never been a new product roll-out supported by over 50 other companies. Until October 16, 2007, that... continue reading...

Microsoft UC News Update Here is the news you should be aware of regarding Microsoft’s Unified Communications push so far:   Tom Keating   Drag-and-drop Conference Calls = OCS 2007 Success? SAP Duet to leverage Microsoft OCS 2007 Rich Liveblogging... continue reading...

50 Microsoft Unified Communications Partners

There are 50 companies making announcements in conjunction with Microsoft’s Unified Communications launch. As I mentioned – this could be the biggest week for communications ever. Time will tell of course but 50 companies is nothing to sneeze at.  ... continue reading...

Initial Thoughts on Microsoft Unified Communications Event

Having Bill Gates initiate any new product launch is obviously good for your product. The energy so far in the room is amazing and the excitement about communications is absolutely incredible. It is quite amazing that communications has become a... continue reading...

Keating’s Microsoft Unified Communications Review

Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his blog regularly until it hits. I read... continue reading...

Communication’s Biggest Week Ever

Tomorrow kicks off the biggest week in the history of communications. I have to be honest. After I wrote this statement I had to get up and take a walk and get some tea. I wanted a sanity check and... continue reading...

What eBay Should do with Skype

Please enjoy the unedited November 2007 Publisher’s Outlook column from Internet Telephony Magazine.   ---   OK, I was wrong. Really wrong. Over a billion dollars wrong in fact. Why? I believed eBay and Skype had a solid strategy to... continue reading...

Extreme Video Solutions Update

This past week I had a few minutes to spare while in New York City so I went to the Wall Street location of Extreme Video Solutions to see a demo of their technology in action. You may recall I... continue reading...

Strategic Technologies for 2008

I was reading an article on Wireless News regarding Gartner’s top 10 strategic technologies for 2008. Here are those technologies with the analysis from Wireless News. Obviously I agree with the first two items on this list and I do... continue reading...

Network Engines Buys Alliance Systems

If you have been in the telecommunications market for any period of time you are no doubt aware of Jon Shapiro the founder of Alliance Systems the company responsible for building bullet-proof communications servers. Alliance Systems has great industry partnerships... continue reading...

VooDooVox

I thought I had heard it all when it came to telecom. I have been doing this job long enough that I have seen probably ten thousand companies come and some go.   VooDooVox however has a new twist on... continue reading...

Vonage Resellers Concerned

I just heard through the grapevine that a major retailer has told a VoIP provider that if there is any more bad Vonage news they will pull the Vonage boxes off shelves and replace them with another company. I haven’t... continue reading...

AT&T’s Alternative Spectrum Buy

As you likely remember, Google was pushing the FCC to ensure the winner of the 700 MHz auction permitted open access to devices. Verizon was vocal about this being a bad idea but AT&T was more quiet. Now it may... continue reading...

E-Mail Miscommunication

E-mail is not the perfect form of communication and there are times when emotion can be misinterpreted by this communications medium. I have dealt with this in the past myself and have learned there are times when it is better... continue reading...

RingCentral VoIP

The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren't aware... Fear not as I've got your... continue reading...

IP Communications News October 6, 2007

It’s been another busy week in the IP communications space as evidenced by the cornucopia of news from seemingly every sector of the market. If you happened to be on vacation this past week or just don’t want to deal... continue reading...

Siemens Unified Communications

I recently had the opportunity to speak with Mark Straton the Senior Vice President of Product Marketing at Siemens about his thoughts on unified communications and where the telecom market is headed. Straton spent the early part of the conversation... continue reading...

Taqua and Broadsoft Partner

Taqua and Broadsoft just announced they are partnering to bring Class 5 switch replacement and advanced services to service providers in the US and Canada. Taqua will be reselling BroadWorks to MSOs, CLECs and ILECS. The combined products can... continue reading...

Arbinet

I recently had a chance to speak with Steve Heap the CTO of Arbinet regarding what is happening at the company. Although I have known Arbinet for about a decade, it may be good to bring everyone up to speed... continue reading...

Will RIM Make your Next PBX?

In July of 2004 Avaya and Motorola explained to me how their new FMC partnership would be great for business users. They even launched a new phone called the CN620 in fact. I haven’t heard much about the initiative between... continue reading...

TMCnet Searches

I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs.   These numbers should... continue reading...

Virtual World Investment

If you want to get an idea of just hot virtual worlds are these days consider there has been a billion dollars invested in this technology in the past year. More amazingly this amount of money has been divided and... continue reading...

Dialogic Buys Cantata

Dialogic has been gaining a great deal of momentum this past year and now this momentum has increased substantially as the company has just announced they will be acquiring Cantata. This deal gives Dialogic access to huge fax market share... continue reading...

Call Center Flash Demo

Over a decade ago I came across Interactive Intelligence, a company who looked at the call center space as an area ripe with opportunity. They decided to market products which did exactly the opposite of what others were doing at... continue reading...

Freeconferencecall.com

If you are interested in how services like Freeconferencecall.com make money be sure to check out this article in the Wall Street Journal (paid content). In short, large phone carriers like AT&T and Verizon have to pay 5.3 cents per... continue reading...

Reselling VoIP

Calling all consultants, VARs, systems integrators and other resellers… Be on the look out for information on how you can make money selling IP communications. Specifically hosted communications. Now that I have got you looking, please indulge me as I... continue reading...

Unified Communications Gaining Momentum

In less than two weeks the communications market will be bolstered by the announcement of Microsoft officially entering the unified communications space in a major way. As a show of their support for the market, Microsoft chairman Bill Gates will... continue reading...

Phil Hill

Welcome Phil Hill to TMCnet as a columnist. Phil’s column is titled Hosted Hearsay and his first article is titled Small Business VoIP: Is it an Elephant or Gorilla? Where he discusses the reason why all SMBs are lumped together.... continue reading...

HTC Phones

It is times like this I get jealous of the smartphones the Europeans get. HTC makes a pretty good device in the 6700 and these devices are likely better as they are newer and have better processors and in some... continue reading...

Response Point

For at least a decade PBX manufacturers would speak to me off the record about their trepidation regarding Microsoft entering the phone business. For those companies who hoped the day would never come, they should probably avoid reading this article... continue reading...

3Com and Digium News

If you haven’t been watching lately there has been lots of activity in the IP PBX and networking space from 3Com and Digium. Here is a recap.   3Com was recently purchased and a minority investor was China’s Huawei.... continue reading...

Ixia’s New President and COO

Loyal TMC readers and visitors are likely aware of Atul Bhatnagar who was a keynote speaker about two years back at ITEXPO in Los Angeles, CA. The year Atul spoke was the first time Internet Telephony Conference & Expo was... continue reading...

Hyperconnected

About a decade or so ago I ran across Tony Rybczynski (Tony Ryb to those who know him and/or cannot pronounce his last name) at the COMNET trade show in DC and was so blown away by him that I... continue reading...

Trixbox Training

If you are looking for open source communications training, Fonality Trixbox training is going worldwide and is likely coming to a city near you. If you are looking for a discount on this training, be sure to click on... continue reading...

Wes Hayden

Let’s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance's chairman and CEO.   As Nuance focuses more on selling integrated solutions I expect Hayden’s skill sets... continue reading...

CommuniGate Pronto Goes Air

I have been using the latest version of CommuniGate System’s Pronto which works on Adobe’s Flash and Air technology. I think it is a great product. Adobe’s Air Platform was formerly called Apollo and provides a much richer interface than... continue reading...

Switching to Optimum Voice

This was a big week for me personally as I switched service providers. I should mention I have free VoIP accounts coming out of my ears. I often test them but I haven’t switched to any of them because to... continue reading...

Alcatel Lucent Emergency

Patricia Russo the CEO of Alcatel-Lucent reportedly has one month to turn the company around. They need to restructure desperately it seems and the board will no longer tolerate bad quarters. Russo my soon be pushed out of the company.... continue reading...

3COM Sold

The Wall Street Journal reported that 3COM will be acquired by Bain Capital and Huawei Technologies. TMC’s Greg Galitzine has a call into 3COM for comments but what we know so far is the transaction is at $5+/share meaning more... continue reading...

ITEXPO West 2007 Scores Big in L.A.

Here is my Publisher’s Outlook from the October 2007 Internet Telephony Magazine. It is rough and needs some editing but should give you a good idea of why you should be subscribing and reading every issue of the magazine. :)... continue reading...

More Nice ITEXPO Comments

Thanks all for the nice comments on ITEXPO two weeks ago in Los Angeles. These are a few we have posted so far. Here is the testimonial page which will be updated over time.   Video cyLogistics, Inc. Packet8 Quintum... continue reading...

Packet8 Win

I have to admit, the press release (see bottom of page) I received this morning from Packet8/8x8 may be among the most unique I have ever received as it details how Packet8 is the service provider of choice for a... continue reading...

Vonage Loses to Sprint Nextel

These are mighty difficult times for Vonage as the incumbent providers have ganged up against them and have decided to compete on patents as opposed to technology. A federal jury has ruled that Vonage has to pay $69.5 million in... continue reading...

Latest ITEXPO West 2007 Photos

We have had amazing comments regarding the success of the last Internet Telephony Conference & Expo from many attendees and exhibitors. We just recently posted some more photos of the event so you can get a feel for it yourself.... continue reading...

Armani, Samsung, Google and Microsoft

I am traveling today – and most of this week in fact. As I get ready to go, there are a few stories that have caught my eye this morning and may be worth a read. The first is the... continue reading...

Sun Reenters Telecom

With all the fanfare surrounding Microsoft’s reentry into telecom, I thought it worth mentioning Sun is doing the same thing. Microsoft has integrated their applications into communications (or vice versa) and even designed new devices such as phones and even... continue reading...

Best of Show ITEXPO West 2007

Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release.   Best Service Provider Solution Comverse (www.comverse.com) CTI Labs (www.ctigroup.com)... continue reading...

Pika Asterisk-Based Device

Pika Technologies has just released an Asterisk-based appliance which developers can use as a platform to get into the small phone system business. The system supports 100 trunks/ports and can allow a company to rapidly get into the private label... continue reading...

Nokia Siemens Networks Interview

I have a special treat for my readers today; A podcast interview with none other than Harald Braun, Head of Convergence Operators Customer Business Team at Nokia Siemens Networks. I know you remember the terrific interview Harald gave regarding similar... continue reading...

Ovum on Alcatel-Lucent

Steven Hartley, telecoms senior analyst at Ovum comments on: Alcatel-Lucent: There may be trouble ahead.   I referred to this news yesterday and Hartley’s comments don’t overlap with mine too much so I thought they were worth sharing. ---  ... continue reading...

Thoughts on Alcatel-Lucent

Wow. It has been quite a week. I am sitting here in Norwalk, CT – TMC’s headquarters and feel a bit under the weather. This is not a surprise as I haven’t slept since last Friday due the super-busy schedule... continue reading...

ITEXPO and Green Technology World

This morning marks the second day on Internet Telephony Conference & Expo and as I eat breakfast I can’t help but wonder if today will be an even better day than yesterday (photos and videos). What blew me away at... continue reading...

Make Money Selling VoIP

  The VAR is Dead and Partner is Born   In a session titled how to make Money selling VoIP Robert Messer spoke today about how resellers need to evolve to become successful. Robert who works for ABP Technology a... continue reading...

Apple, Google and ITEXPO

I was up pretty early today and had a chance to take in lots of news while listening to CNBC, Bloomberg, reading Barons and any website I could get my hands on. Perhaps the biggest news in the telecom space... continue reading...

PerformanceEdge

For many companies with thousands of call center agents the concept of optimizing contact center performance is akin to optimizing the US government. In either case you must ask yourself how you know when you are truly optimized and the... continue reading...

ITEXPO West 2007 Coverage

Hats off to VoIP News for some great writing regarding Internet Telephony Conference & Expo. Here is an accurate description of what the show is all about. Ken Camp also weighs in on the conference in his Realtime Community blog... continue reading...

Bloggers at ITEXPO

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their... continue reading...

Surf Communications

I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking.   Surf develops a suite of hardware and software products that drives... continue reading...

Quintum News

The number of new announcements being released at ITEXPO next week will likely be a show record if the early buzz is any indication. For example, today I learned Quintum; the Microsoft Certified VoIP gateway company will be making news... continue reading...

TeamQuest

I recently had the opportunity to speak with TeamQuest Corporation’s director of communications, Keith Hanna, about the IP communications space, SIP and the overall direction of the company.   TeamQuest Corporation is a provider of IT Service Optimization, specializing in... continue reading...

Nice Systems

Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO.   NICE Systems is the leading provider of Insight from Interactions, offering... continue reading...

NeoPhonetics

I recently had the opportunity to ask NeoPhonetics executives about open source/open standards-based on IP communications, cost effective PBX platforms, and more.   NeoPhonetics designs, implements and supports custom VoIP telephone systems for enterprises with a specialty in open source... continue reading...

Business Solutions magazine

I recently had the opportunity to ask Jay McCall, VoIP and Wireless Editor with Business Solutions magazine, about the evolution of SIP-based communications, the future of the market and more.   Business Solutions magazine is a publication geared toward executives... continue reading...

Free Phone Numbers

DIDXchange will give away 500 free Ohio USA DID phone numbers (for 3 months) to one winner at 6:00 pm on the 11th of September. If you have a SIP solution and need this jumpstart for your business, leave your... continue reading...

SIP Trunking Overview

I am looking forward to listening to Alan Percy’s panel on SIP trunking which takes place next week at ITEXPO. Alan has been a fixture at many TMC events over the years and I am waiting semi-patiently to hear what... continue reading...

Dan York Available

Sadly, Dan York was restructured out of a job at Mitel. After the acquisition of Inter-Tel there is obviously some overlap. Dan was part of the overlap and as a result is a great talent looking for an opportunity. For... continue reading...

LiveVox

I recently had the opportunity to ask Louis Summe, CEO of LiveVox, about the company’s on-demand contact center solutions, their customers, and the IP communications space.   LiveVox provides on-demand, voice application solutions integrated with existing systems. The company is... continue reading...

Thanks for Registering Green

The Green Technology conference is doing well so far. Thanks for your support. Here is the full story.... continue reading...

SIP Trunking Course

SIP trunking is one of the most important growth areas in VoIP. It is something every company should be exploring as it reduces cost and complexity while allowing tremendous added flexibility.   If you are interested in learning about SIP... continue reading...

Toshiba

I recently had the opportunity to ask David Fridley, senior product manager of IP Telephony at Toshiba America Information Systems, about the evolution of the IP communications space and the direction his company is taking.   To learn more about... continue reading...

HelloSoft

I recently had the opportunity to ask Allan Johnson, vice president of business development in the wireless group at HelloSoft, about the evolution of SIP communications, wireless mobility and the direction his company is taking.   HelloSoft is a provider... continue reading...

Thanks Arjun

Arjun Roychowdhury was very nice in mentioning how well my team is doing with ITEXPO marketing and promotion. If you haven’t read his blog, Corporate Rat and Elusive Cheese, you should check it out. Arjun, thanks for noticing and I... continue reading...

Rich Tehrani Blooper

I came across this blooper of me during a video shoot. The thing about text is you can edit it when you screw up. Video on the other hand generally has to be perfect. Witness what happens when things go... continue reading...

Excendia

It is difficult to start this column without a reference to Wildfire the personal assistant launched in the nineties we all thought would take over the world. Of course by “we” I mean the people attending trade shows in the... continue reading...

Call Center Consolidation

There is more and more talk of call center consolidation and suites of products from single vendors seem to be what analysts and many companies are clamoring for. I came across an interesting twist on getting educated on this space... continue reading...

Allworx

I recently had the opportunity to ask Sandra Gault, EVP of Marketing at the rapidly expanding communications product company Allworx about the evolution of IP communications in the SMB space, VoIP and the direction her company is taking.   Allworx... continue reading...

Fonality FtOCC Training

Great news. Fonality FtOCC (pronounced F-Talk) Technician Certification is sold out at next week’s ITEXPO in Los Angeles, CA. There is still limited seating for the Administrator Certification. Oh yeah, I forgot to mention what this acronym means. It stands... continue reading...

Extreme Video Solutions

Affordable Telepresence I recently came across a company offering video conferencing solutions at an attractive price using a leasing model instead of a direct product sale. The company is called Extreme Video Solutions and is based in Arizona. For about... continue reading...

Nortel on Microsoft/Cisco

The following comments are from Nortel’s Tony Rybczynski regarding the new relationship between Microsoft and Cisco. I found them interesting and worth passing along.   ---   I was on holidays in Eastern Europe when the photo shoot took place.... continue reading...

MOBIVOX

I recently had the opportunity to ask Patricia Tessier, vice president of Product and Marketing at MOBIVOX, about deploying Skype, the IP communications space and more.   You may recall I mentioned the company in a post about about wireless... continue reading...

Ulticom

I recently had the opportunity to ask Steve Northridge of Ulticom about IP communications, his business and what the future possibly holds for the company.   Ulticom deploys service-enabling communications software for the telecommunications industry with signaling software that enables... continue reading...

VoIP Supply Thanks TMC

One of the most satisfying parts of my job is working with smaller and newer companies and helping them become larger, more profitable and eventually large. I like to help large companies as well of course but the small... continue reading...

Skype, SIP and Asterisk

As the worlds of Skype, SIP and Asterisk become ever more popular, it was only a matter of time before a company started to converge the three. TMCnet’s Tom Keating has some analysis of a new gateway from Italy-based Skip2PBX…... continue reading...

Dan York Speaks

Accomplished VoIP blogger Dan York will be speaking at ITEXPO in about a week in Los Angeles.... continue reading...

Google Bashing

John Battelle has some thoughts on a recent Economist article on Google which talks at length about the growing list of Google haters from telcos to television networks. According to the blog entry and article, one of the biggest challenges... continue reading...

Miss Teen South Carolina

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to... continue reading...

Polaris IP

Polaris IP is a company you probably never heard of but they have a patent on an e-mail routing system and are using it to sue the Internet’s largest companies. In particular, Google, Yahoo!, Amazon, A9, Borders, AOL and IAC/Interactive... continue reading...

Inter-Tel

Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave me this exclusive interview. They talked to me about Inter-Tel’s new corporate initiatives, the impact of SIP technology, and the... continue reading...

BlueSocket

I recently had the opportunity to ask Mads Lillelund, president and CEO of Bluesocket, about the evolution of the IP communications space, its acquisition of Pingtel and the direction his company is taking.   Bluesocket provides open wireless security and... continue reading...

Call Center Outage

A call center outage could be disastrous for your business. Some of the largest call centers sell millions of dollars worth of products and services each hour so an outage of minutes can be devastating to the bottom line. According... continue reading...

Virtual Customer Interactions

This is my next Customer Interaction Solutions High Priority column. If memory serves it will be the October, 2007 issue. As often happens this will be the unedited version. If this is of any interest be sure to subscribe digitally... continue reading...

VoEX

VoEX, Inc., is a VoIP managed-service provider offering global peering infrastructure, network interoperability, industry-leading quality of service, and advanced applications capabilities for top tier carriers, mobile operators, cable operators, voice service providers, academic institutions and enterprises. VoEX maps the world’s... continue reading...

SIP to Skype

If you aren’t aware, Skip2PBX is a company which enables you to take advantage of Skype trunking. The company is based in Italy and I have met Caristopher Arkin who handles the company’s marketing. Caristopher recently sent over an e-mail... continue reading...

Skype Usage Declining

Alan Percy has some thoughts about Skype and how less and less people seem to be using it. I have heard this before. Here at TMC, we are still using the software but are slowly transitioning to Microsoft Office Communicator.... continue reading...

Oaisys Update

If you live vicariously through my travel schedule then you were with me in Arizona during that muggy and super-hot trip I took a while back to see Oaisys and learn about their Talkument voice appliance.   As you... continue reading...

Parlano

Bob Serr, Parlano CTO, took some time to give me this exclusive interview. In it, he gave some fascinating insight on the impact of industry giants like Google and Microsoft on the telecom world, and also let me know why... continue reading...

Acredo

I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO.   Acredo Technologies delivers hosted IP phone service to the small business market... continue reading...

Ingate

I recently had the opportunity to ask Olle Westerberg, chief executive officer Ingate Systems, about his business and the direction he is taking the company.   Ingate Systems produces a range of SIP-capable enterprise firewalls.   Please read the TMCnet... continue reading...

Level 3 Communications

Level 3 Communications, Inc., an international communications company, operates one of the largest Internet backbones in the world, connecting 180 markets in 18 countries. The company serves a broad range of wholesale, enterprise and content customers with a comprehensive suite... continue reading...

What We Learned From the Skype Outage

As organizations move to VoIP and other forms of IP communications it is imperative they realize the world of IP is far different from the PSTN and circuit-switched networks of yesterday. While Internet Protocol is the protocol of the Internet... continue reading...

IP Communications Education

Listen, I don’t want to overdo discussion of ITEXPO in my blog but the fact of the matter is this recent e-mail sent by my marketing team is a great document discussing what is important at the show. It is... continue reading...

Wireless Companies at ITEXPO

I happened upon a great article by Mae Kowalke discussing wireless company representation at Internet Telephony Conference & Expo. Companies discussed include a la Mobile, Airwide Solutions, Kineto Wireless, MobiTV and MOBIVOX.   The article reminds me just how big... continue reading...

Call Center CRM Stories August, 17 2007

While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is... continue reading...

Junction Networks

I recently had the opportunity to ask Avery Glasser of Junction Networks about the evolution of the SMB IP communications space and the direction his company is taking.   Junction Networks provides business class VoIP service to companies without the... continue reading...

Vocalocity

Vocalocity provides customized VoIP phone solutions to small and medium size businesses, specializing in “Micro enterprise” companies with fewer than 25 employees. Vocalocity’s core service offering, VocalocityPBX, is designed to provide customers with the quality and reliability of traditional PBX... continue reading...

Voxbone

As you may recall, Voxbone had announced a developer contest a while back and in my blog post about the contest I mentioned the three winners will get:   Recognition as a Voxbone certified developer. Recommendation to customers and partners... continue reading...

Fonality

Here is a podcast interview of Chris Lyman the CEO of Fonality. Topics of interest? I asked Chris why he started Fonality, what pains his company solves for customers and we get into a discussion of trixbox Pro and trixnet.... continue reading...

Covergence

Ken Kuenzel, Founder, VP Engineering and CTO for Covergence recently chatted with me about the impact of wireless technology, and the way in which SIP has changed communications, among other topics.   Offering its customers “the edge in SIP”,... continue reading...

Reef Point

I recently had the opportunity to ask Woody Ritchey, CEO of Reef Point Systems, about the future of IP communications and the challenges his business will face over the next five years. Reef Point is a provider of IP-based fixed-mobile... continue reading...

Radisys

I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more.   RadiSys specializes s in developing open standards building blocks, especially in the ATCA and... continue reading...

Packet Island

I recently had the opportunity to ask Packet Island President Praveen Kumar about VoIP, the IP Communications space and more.   Packet Island provides the a micro-appliance based Software-as-a-Service (SaaS) solution that enables service providers and VARs to deliver managed... continue reading...

Dialexia

I recently had the opportunity to ask Mohamed El Mohri, CTO at Dialexia Communications, about the evolution of the IP communicationsspace and the direction his company is taking.   Dialexia Communications is best known for its next generation communication software... continue reading...

Telrex

I recently got the chance to sit down with Bob Cordes, Vice President of Product Management for Telrex. We discussed his company’s business strategy, as well as the future of the IP telephony market in general.   Telrex is a... continue reading...

3CX

I recently had the opportunity to ask 3CX CEO Nick Galea about the evolution of the IP communicationsspace and the direction his company is taking.   3CX is well known for its SIP-based 3CX Phone System for Windows, a software-based... continue reading...

Telecom Cost Management

One of the fastest areas of growth in communications – and there seem to be so many these days, is telecom cost management. In recognition of this fact, TMC has launched a Telecom Cost Management channel which is being sponsored... continue reading...

TransNexus

I recently had the opportunity to ask Jim Dalton of TransNexus about his business and the direction he is taking the company. As you may recall, I was on a VoIP peering panel with Jim over a year ago.  ... continue reading...

Smoothstone

I recently had the opportunity to ask Jeff Wellemeyer, chairman and CTO of Smoothstone, about the most recent call center solutions and the path Smoothstone is taking to create greater customer satisfaction.   Smoothstone is an IP communications provider... continue reading...

TMCnet New Traffic Record

Thanks to all our readers and visitors who have allowed TMCnet to achieve a new traffic record in July 2007.   Here are the numbers:   Page Views 30,977,147 Average Visit Length 35:45 Unique Visitors 3,078,409   Page Views refers... continue reading...

ITEXPO Call For Papers

Please be advised that if you are interested in speaking at Internet Telephony Conference & Expo in Miami this January the deadline to submit abstracts is tomorrow. Please be sure to forward the following letter immediately to all who are... continue reading...

Grandstream

Grandstream Networks Seeks Growth in SMB VoIP   The SMB VoIP market shows no sign of slowing down and so many companies are vying to get a piece of this market which is projected to grow for many years... continue reading...

Acme Packet

Kevin Mitchell, Director of Solutions Marketing for Acme Packet, gave me this exclusive interview. Take a look at what he told me about VoIP security, the impact of wireless technology, and a particularly surprising prediction on the future of communications.... continue reading...

NetXUSA

I recently had the opportunity to ask NETXUSA CEO Tom Boone about his business and the direction he is taking the company.   NETXUSA, Inc. is a distributor of Voice over Internet Protocol (VoIP) products and services and has a... continue reading...

Super Technologies

I recently had the opportunity to ask Super Technologies Vice President Suzanne Bowen about her business and the direction she is taking the company.   You may recall Suzanne was nice enough to post a video interview of me a... continue reading...

Touchstone Technologies

I recently had the opportunity to ask Touchstone Technologies CEO Mark Stacy about his business and the direction he is taking the company.   Touchstone is a Hatboro Pennsylvania based test and measurement company specializing in software-based solutions for active testing... continue reading...

HBF Group

I recently had the opportunity to ask HBF Group, Inc. / 911 Services Executive Vice President of Business Development Jim Shepard about his business and the direction he is taking the company.   HBF/911 Services focuses on the design, development, implementation and... continue reading...

IVR Technologies

I recently had the opportunity to ask IVR Technologies Vice President of Business Development Barry Sher about his business and the direction he is taking the company.   IVR Technologies is a software development company providing integrated application, media and... continue reading...

AudioCodes Interview

Anyone in the IP communications business knows quite well that Alan Percy is one of the most well-connected and knowledgeable players in the space. Alan’s day job is Director of Business Development at AudioCodes and I swear his night... continue reading...

Office Communicator Voice Quality

I had a chance to try Microsoft Office Communicator voice quality for myself on a Plantronics stereo headset and I remain impressed with the quality of the sound. Although the wideband codecs do not support stereo, the voice and video... continue reading...

American Airlines WiFi

For better or worse I spend a great deal of time on airplanes. Interestingly the airplane is the last place where I can work with limited interruptions. Of course this doesn’t include flight attendants telling me to put my backrest... continue reading...

Hughes Systique Corp Interview

I recently had a chance to interview Arjun Roychowdhury, Director, IMS & Broadband Applications Hughes Systique Corp. Arjun will be a speaker at Internet Telephony Conference & Expo in September and I thought it worth getting his thoughts on... continue reading...

Vonage Does Better

Although Vonage is still not profitable it is doing better. In its latest quarter it reported a loss of $0.22. This compares to a loss of $1.16 per share last year. Vonage said it gained about 57,000 net subscriber lines,... continue reading...

T-Mobile VoIP

Andy Abramson really likes T-Mobile’s VoIP plan based on a potential new device the company could be rolling out soon in the US. What is the device? Something which allows FMC for the home and small business market. It allows... continue reading...

Pandora Radio

Without a doubt one of the most interesting websites I have used these past months is Pandora, a site which allows you to rapidly assemble a customized radio station for yourself. Initially, you are presented with a form where you... continue reading...

Voice Peering Growth

Last year I proclaimed it the year of VoIP peering. 2007 is becoming the year of rapid VoIP peering growth. Case in point is the Voice Peering Fabric or VPF who recently stated they have reached a 200 billion minute... continue reading...

AudioCodes Has Good Quarter

Cisco made a big splash with their earnings news today and subsequently it may be worth pointing out Audiocodes too released great numbers with growth on a year over year of 15.5%.   “AudioCodes’ second quarter financial results were highlighted... continue reading...

Cisco Beat Earnings

Cisco beat earnings by $120 million dollars and they say enterprise earnings are strong.   Scientific Atlanta also produced outstanding results for the company.   Emerging markets are growing at 40%   Here are some statements I just wrote... continue reading...

TMC White Papers

I thought you may be interested in some of the latest white papers and research brought to you by TMC and its partners: ·        VoIP that Works! ·        Fax Solutions for Service Providers and Enterprise: Integrating SIP T.38 Fax... continue reading...

Telephone System Channel

If you aren’t aware, TMC has built with its partners, the largest collection of business to business online communities in the communications and technology space. Channels are micro communities which live on the left navigation of TMCnet menus. Global Online... continue reading...

Unified Communications Magazine Debuts

Here is the unveiling of the first issue of Unified Communications Magazine (PDF). It has not been through final proofing but I have been so excited to share this new publication with the word I just had to post the... continue reading...

VoIP/IP Communications Stories August 6, 2007

In case you are behind on your reading or perhaps were away and want to catch up quickly; I have assembled some of the top stories from last week and today. Topics of interest include Cisco’s purchase of an equity... continue reading...

WiFi not Secure – Clarified

I just received this e-mail from Francois Doremieux, Senior Program Manager, Product Group: Customer Experience in response  to my WiFi is Insecure post from last week. I thought it worth sharing.   ----   Hello Rich It was a pleasure... continue reading...

Loving Asterisk

Some people don’t hold back. If they like you or they don’t you know it right away. Others are diplomatic. Well Tom Keating loves Asterisk… And to back it up he has 10 reasons. There are so many top 10... continue reading...

700 MHz Setback

Just when youthought it was safe to jump into the 700 MHz frequency with your own device along comes the Federal Communications Commission's Office of Engineering and Technology (OET) who says initial testing of the prototype devices showed they failed... continue reading...

ITEXPO Weeks Away

I just can’t believe that Internet Telephony Conference & Expo is five short weeks away. I just can’t wait for September 10-12th in Los Angeles. Boy is the summer going by fast. Thankfully I read Ken Kamp’s blog where he... continue reading...

iPhone, U-Phone, Everybody G-Phone

This year has been the absolutely most tumultuous ever in terms of wireless communications and these changes can and will have a dramatic effect on your business. You can’t go anywhere these days without seeing Apple’s iPhone in action. Kids... continue reading...

Mitel/Inter-Tel Finally Merge

Mitel's proposal to acquire and merge with Inter-Tel has been approved by Inter-Tel stockholders. Here are the details:   US$723 million merger Creates a market leader in SMB IP communications industry with the scale to strengthen and extend its reach... continue reading...

IP communications Earnings Strong

Let’s give a round of applause to 8x8, the parent company of Packet8 VoIP service. They have just announced a profitable quarter. For the first time since the Company launched its Packet8 VoIP service in November 2002, 8x8 posted GAAP... continue reading...

Nokia N800 Question

I received the following question today regarding the Nokia N800:   I'm seriously thinking of purchasing the Nokia N800. Since it is strictly a wireless device is there really enough free public wireless to make the purchase worthwhile. I'd be... continue reading...

SunRocket and Star Trek

If you like VoIP and Star Trek do I have a blog entry for you. TMCnet’s Tom Keating writes up (turn down your speakers) what is happening with the shut down of SunRocket. Somehow he gets numerous Star Trek references... continue reading...

ShoreTel/Mitel Patent Lawsuit

Here is the latest on the ShoreTel/Mitel patent lawsuits from TMCnet’s Spencer Chin. I haven’t had a chance to examine the respective companies’ patent portfolios but one would imagine Mitel has a larger number just because they have been around... continue reading...

Aastra Intecom/BroadSoft

The IP communications market gets more and more exciting by the day and if you aren’t paying attention it even may get confusing. Today’s big news comes in the form of a partnership between two companies who you may not... continue reading...

ActionTec

Many of us are familiar with VoSky Technologies the company behind the business class Skype gateways allowing a company to leverage the myriad benefits of Skype within their corporate communications infrastructure. If you need to catch up, I invite you... continue reading...

Radisys

One of the hottest areas of telecom is the open standards building block area, especially the ATCA and more recently MicroTCA spaces. The reason for the growth in open standards components is obvious. As technology markets move more rapidly and... continue reading...

Spirent’s Testing 2.0

There seems to be an evolution in the testing market as these companies focus on delivering products and services enabling network equipment providers and carriers to test more services in less time. As networks become more commoditized and the... continue reading...

Mavenir Systems

Instant IMS: No IMS Required   When I decided on the sub headline for this article I realized it might be viewed as potentially controversial. How, you may be asking can one have IMS without IMS? Well there is... continue reading...

700 MHz

Here is a great article from Eric Broockman on the 700 MHz Spectrum controversy and why it could have tremendous ramifications for the communications industry and the Internet.... continue reading...

Accela Inc.

The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition than the residential space as the pure-play market leader Vonage charges so little, even they struggle to make money.... continue reading...

Iwatsu

As part of a recent whirlwind Dallas, Texas tour I had a chance to catch up with Iwatsu’s Don Gant and discuss what his company is up to. He tells me sales of the company’s EMA Enhanced Messaging Application service... continue reading...

Another SunRocket Alternative

Recently I have reported on how Packet8, Nuvio and OneSuite are all looking to have SunRocket customers switch to them. Now there is another company looking to get in on the action… USA Telephone. I had a chance to interview... continue reading...

VoIP News July 24, 2007

Recent news in the IP communications space has centered on SunRocket replacements from companies like Nuvio and OneSuite. At least in the case of OneSuite, I haven’t even heard of them and their PR/marketing is nonexistent… At least to me.... continue reading...

Bluesocket buys Pingtel

One of the fastest growing spaces in communications is the wireless market and it is essential all communications equipment providers address this area. To that end, Bluesocket, a company known in the WLAN and security space has just picked... continue reading...

Microsoft Pushes into Communications and Beyond

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.... continue reading...

IP Sizzles 2007

I am off to VoIP Sizzles I mean IP sizzles in Dallas today. I speak tomorrow. Here are the details.... continue reading...

VoIP News July 20, 2007

Here is the VoIP/IP communications new of the week. We start with the terrible news of SunRocket closing down without notifying customers. Not well done at all. As you can see below Nuvio would love to get these customers. So... continue reading...

Latest Zultys Update

SIP PBX vendor Zultys is growing the company by hiring new people who are tasked with growing the company faster. A few weeks back I met with Zultys President and CEO Avi Wienrib who is also President of Telrad... continue reading...

Ooma Hysteria

I received e-mails from a number of bloggers this morning linking to their stories about ooma, the latest p2p VoIP scheme promising free long distance to the masses. The difference between ooma and other p2p solutions like Skype is the... continue reading...

SunRocket Switch to Packet8

Yesterday I blogged about the SunRocket bankruptcy and I mentioned how although pure-play VoIP is not easy, a company like 8x8/Packet8 is doing a good job. Today I came across an article on TMCnet discussing how Packet8 is the preferred... continue reading...

SunRocket Bankrupt

I am not really so surprised by the SunRocket bankruptcy news. The company was an innovator and had some great ideas early on but for the last few years they were extremely quiet. There was little press outreach and there... continue reading...

Cablevision Customer Service

I have been consistently impressed with Cablevision customer service. I am having a problem with my network and it is potentially complicated. From time to time the network experiences packet loss for a few minute period.   I have... continue reading...

Delicious TMCnet Stories

Here is a smattering of home made TMCnet stories, just like mom used to make. Mom’s cookies can’t compare to the brand new Tadiran trailer featured below or Cantata’s fax solutions. And you know, even if mom was the best... continue reading...

Digium Acquires Sokol & Associates

Digium just acquired Sokol & Associates the company behind the successful Asterisk training program and the Astricon trade show. This further reconfirms the idea of Digium being “everything Asterisk,” a concept espoused in a recent interview with the company’s news... continue reading...

Unwired Enterprise

Nortel is perfectly positioned to bring the world their Unwired Enterprise vision. The company is a strong player in the enterprise and service provider markets. For this reason it may even be surprising Nortel hasn’t gained more traction as they... continue reading...

Nokia N800 The Real Story

What is the world’s toughest job at the moment? It has to be trying to compete head on with the iPhone. But as Om Malik points out, the Nokia N800 does a great deal of what the iPhone does not... continue reading...

ShoreTel IPO

ShoreTel hit it big with an IPO which jumped 27.5% on it’s opening day. The IPO was derailed last week as a result of a lawsuit filed by Mitel. The company closed the day at $12.15, after the company priced... continue reading...

TMCnet Goes Twitter

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to... continue reading...

Voice Peering Channel

If you have interest in learning about voice peering – and who doesn’t? You want to bookmark the Voice Peering channel on TMCnet to stay up to date on the latest information on the space.   A few articles of... continue reading...

Cox Selects BroadWorks VoIP

BroadSoft just announced they will be providing their BroadWorks platform to enable Cox Business Services – a hosted IP communications offering aimed at corporate customers. This a huge win for Broadsoft and should also be of great concern to the... continue reading...

Clarus Systems

Clarus Systems Enables VoIP Rollouts to go More Smoothly and keeps things Running that way   As telephony transitions to corporate WANs and LANs the issue of ensuring telephone systems continue to function regardless of network problems becomes an important... continue reading...

Cisco’s Chambers on Telecom Phase II

As I sit in a press room in Chicago eagerly awaiting John Chamber’s entrance, about 60 or so members of the media are catching up on gossip and the happenings in the industry. Cisco’s Jeff Spagnola Vice President, Worldwide Service... continue reading...

Fring on Windows Mobile

Tom Keating has the scoop on Fring coming to a Windows Mobile device near you. Why should you care? Well because Fring could help integrate your disparate communications clients into a single unified application. I am looking forward to trying... continue reading...

John Chambers

John Chambers the CEO of Cisco is getting ready to speak here in Chicago and John is generally one of the more dynamic speakers the industry has. Surprisingly, I haven’t heard John speak as often as I like as I... continue reading...

Packet Island

Packet Island Redefine Network Management   “It is not just about kbps” is the statement ringing in my head after a discussion I had at TMC’s Communications Developer Conference in Santa Clara, CA last month with Praveen Kumar the co-founder... continue reading...

Cantata IMG/MSP

Cantata's IMG/MSP Speeds Application Delivery Times for Service Providers.   Recently I spoke with Peter Vescusi about Canata’s latest IMG roll out… Verison 10.3.3. As you may recall this is a pretty feature-driven release with more SIP methods, SIP and... continue reading...

PhoneGnome

Is PhoneGnome from Televolution the ultimate CLEC 2.0 Enabler?   We know the story all too well. Thousands of CLECs backed by the venture capital market flooded the telecom space in the hopes of all becoming the next AT&T. The... continue reading...

Sangoma: From Open Source to Unified Communications

I recently had a chance to speak with David Mandelstam at the Communications Developer Conference last month in Santa Clara, CA. Sangoma was one of the highlights at the show as the company had produced a few record quarters in... continue reading...

Skype Trunking

VoSKY Technologies Enables Skype Trunking and More Many companies are using Skype in their business but generally speaking these are Skype islands which do not interconnect with the plethora of telephony equipment in the organization. For example the ACD... continue reading...

Nuvoiz: Unified Communications Grows Up

The interest in unified communications is not slowing down and I can tell from the subscription interest to TMC’s Unified Communications Magazine the future looks very bright for this burgeoning technology.   A few months back I wrote about mid-market... continue reading...

Lifesize

Near Telepresence at a Fraction of the Cost   There seems to be no doubt if your company has corporate jets you can afford and will likely embrace a telepresence system from a company like Cisco or Polycom and spend... continue reading...

Shunra

Developing applications for local computers is one thing but once you factor in the latency generated by wide area networks you can significantly reduce productivity if users are forced to wait for painfully slow applications to refresh screens and provide... continue reading...

SPIRIT DSP and HTC

This HTC win seems like a really big deal for Spirit DSP.   High Tech Computer Corp. (HTC) will integrate the TeamSpirit Mobile Voice&Video Engine into tri-band 3G Windows Mobile based smart-phones it OEMs.   “Today besides HTC, SPIRIT software... continue reading...

Samsung’s Gateway Play

Samsung is no stranger to the world of technology with leading positions in memory chips, televisions and mobile devices to name a few. Recently the company has launched a line of gateways dubbed the Ubigate Intelligent Business Gateway (IBG) series.... continue reading...

Zed-3 Affordable VoIP

Please enjoy the unedited Publisher's Outlook from the July 2007 issue of Internet Telephony Magazine. ------- One of the most colorful characters in the communications space has to be Iain Milnes the founder of Zarak and Zultys. Zarak sold to... continue reading...

Interesting Reading

  Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC articles and events btw. Enjoy!  ... continue reading...

UC For the Trading Floor

I am pretty excited about the UC for the Trading Floor seminar I will be moderating in a few weeks. The conference has generated lots of interest and is a great launch pad for TMC’s launch of Unified Communications Magazine.... continue reading...

Nortel on Open-Source Communications

Tony Rybczynski – affectionately known within Nortel as Tony Ryb is one of the top thought leaders in the communications space and has been with Nortel as long as I can remember. He has also been a TMC columnist... continue reading...

Communigate Unified Communications

I just recently demoed a complete unified communications platform based on Flash and Flex2 and all I can say is wow. Pronto! Is a complete communications media center with unified communications built-in. The application has a great user interface that... continue reading...

Office Live Meeting 2007

Tom Keating has a great review/first look at Microsoft’s Office Live Meeting 2007 which seems a voluminous name for a product. But perhaps this is intentional as the software is stuffed with features. For example the same desktop client is... continue reading...

WildPackets

WildPackets comes out swinging with a suite on new testing initiatives as part of it’s new OmniAnalysis 5 release.   The testing market seems to be doing very well and it is amazing to see how many new products are... continue reading...

Netgear

Recently I sat down with Vivek Pathela the VP of Marketing at Netgear and he shared some of the recent happenings at the company. For example Netgear recently rolled out a new NAS solution which is based on technology from... continue reading...

Unified Communications for the Trading Floor

  Please join me as I will be participating as a speaker at the following event fairly soon:   Unified Communications for the Trading Floor Roundtable Location & timing:     * New York City * Monday, June 18th,... continue reading...

IP Sizzles

I will be speaking at the IP Sizzles conference this summer in Dallas, TX. Robert Messer and the ABP team do a great job putting this conference together and this year marks the first time the show will be called... continue reading...

Tom Wheeler

I would like to personally welcome Tom Wheeler to the TMCnet editorial team. Tom is an industry veteran with experience which is virtually unrivaled. Having been president of both the CTIA and the NCTA he is in the enviable position... continue reading...

Communications Optimism

Last week I had a chance to spend a good deal of time with Norman Stout the CEO of Inter-Tel. He told me he is more optimistic about the spend in the market than any time in the last 7-8... continue reading...

CommPartners Update

It has been a few years since I wrote about CommPartners and I am surprised at how much their business has transformed. The company is one of the few CLECs who seem to have figured out a business model that... continue reading...

IP Phone Security Threats

Check out this article if you are interested in knowing more about VoIP security for your IP phones. The Sipera VIPER lab is proactively researching VoIP vulnerabilities so you don’t need to find them yourself.... continue reading...

Mihaylo Bids for Inter-Tel

There is a higher bid for Inter-Tel than what Mitel initially offered to pay. The bid is being led by Steve Mihaylo who is a major shareholder of Inter-Tel and the former founder. Rumor has it Steve who has been... continue reading...

GIPS News

Global IP Solutions, the company formerly known as Global IP Sound is well known as the company providing VoiceEngine technology. Their products enable communications for millions of users each day as their technology is found in Skype, WebEx and others.... continue reading...

Aculab Supports PCI Express

Some developer news of note is Aculab’s move to have the Prosody X DSP resource board support the PCI Express bus. This is not unexpected of course as this new bus is becoming more popular. Announced here in Santa Clara... continue reading...

Pactolus and Cisco Workshops

Be sure to come to the Communications Developer Conference tomorrow and be part of the Pactolus and Cisco workshops. Why you ask? Because the future of communications is all about ecosystems and companies like Pactolus and Cisco are providing a... continue reading...

Taqua

I spent some time with the Taqua and Genband folks a few weeks ago before I could tell anyone Taqua was being spun out as a separate entity.   Now the embargo is lifted and the company will be going... continue reading...

Communications Developer Show Daily

Here is the first show daily from the Communications Developer Conference taking place next week. Many have told me they are thrilled TMC is sponsoring such an event as there needs to be a single place the communications industry can... continue reading...

Office Headsets

I have written a few times in the past about TMC’s channel program and the fact we have built over 100 business to businesses (b2b) communities in the communications and technology space.   The communities are news-based and are designed... continue reading...

Communications Darwinism

In the world of natural selection, animals capable of evolving with a changing environment survive while those who do not, perish. As you enter an ice age for example animals with increasingly wooly coats are at an advantage. As you... continue reading...

Open-Source Telephony Goes Mainstream

In the last few years the communications industry has been taken by storm through the invention of an open-source communications platform named Asterisk invented by Digium (www.digium.com) founder Mark Spencer. An article written for the January 2004 issue of Internet... continue reading...

Cable Gets VoIP

Cable companies are feasting on VoIP success by the millions of customers. What an amazing job they are doing taking customers from phone companies. So far however, cable VoIP growth in the SMB space has been slow. Large phone companies... continue reading...

Hillary Clinton Champion of Net Neutrality?

Hillary Clinton and Barack Obama are big proponents of net neutrality and this may be the reason the big phone and cable companies have been contributing good amounts of money to at least Clinton’s campaign. Here are the details.... continue reading...

RIM Does Unified Communications

Research in Motion has taken the full unified communications plunge via its Blackberry Mobile Voice System (MVS) solution. The goal of this product is to allow a Blackberry smartphone to become a seamless telephony extension.   Millions of users already... continue reading...

Trixbox/Fonality at Communications Developer

I have just received word Kerry Garrison will be speaking at TMC’s Communications Developer Conference to take place next month in Santa Clara, CA. Kerry is the Sr. Product Manager at Trixbox and works intricately with the open-source development community.... continue reading...

Ed Whitacre Jr.

Congratulations to Ed Whitacre Jr. for