Dialogic One 2008 San Diego

I will soon be heading out to the Dialogic One event in San Diego and hope to see my friends and colleagues there. Dialogic has been and continues to be a major communications infrastructure player. As the markets have evolved, the company has shifted its business model to respond to areas which require more DSP processing and along the way picked up a number of former competitors.

Now the company has a complex array of solutions which can be used to solve a variety of communications challenges.

I always like to hear what Nick Jensen has to say about the market and his perspective is always unique and generally optimistic. I am curious to hear how current economic variables are meshing with his outlook.

Aside from Dialogic, you can come to the show and meet with the company’s partners. Here is a short list:

  • CommLogic
  • DCS
  • Envox
  • Esnatech
  • Interactive Intelligence
  • LumenVox
  • NEI
  • ScanSource Communications
  • TrueData

Oh yes, and you can meet with me as well.

These are the travel details:

October 20 – 22, 2008
Location: San Diego, CA

The Hotel Del Coronado
1500 Orange Avenue,
Coronado, CA 92118


Here is the Agenda:

Monday, October 20
2:30 pm – 3:30 pm Registration
3:30 pm – 5:00 pm

Dialogic Vision and Strategy Equals Partner Opportunities (Keynote)
Nick Jensen, President and CEO, Dialogic
Joe Mele, General Manager, Dialogic Media Labs

Now more than ever, Dialogic is poised to help you succeed as communications markets and technologies continue to undergo significant change. Dialogic CEO Nick Jensen will discuss Dialogic’s vision for partner applications built using its innovative products and will introduce the company’s latest video initiatives.
Joe Mele, Vice President at Dialogic Media Labs, will introduce several “breakthrough” video algorithms and technologies that are being created by the Media Labs team. He will discuss how these Dialogic video features compare to what is available in the market today, and will describe how you can use these solutions to help you grow your business. He will demonstrate the quality and performance of Dialogic’s new video software platform, and describe how it can help you differentiate yourself from your competition and be successful in this market.

6:30 pm – 10:00 pm Dinner
Sponsored by Envox

Tuesday, October 21
7:30 am – 9:00 am Breakfast
Sponsored by LumenVox
9:00 am – 10:00 am Carrier Video Services Trends and Opportunities
Alan Quayle, Business and Service Development, Independent Consultant
Video has long been considered the next “killer” application, yet developers continue to struggle with the basics of getting video to/from mobile handsets. Many operators have solutions they could use to solve this problem. A critical change we are seeing in the carrier market today is that some operators are adopting open innovation, a Web 2.0 model; exposing capabilities and giving developers direct customer access. This session will explore the video opportunities created by these changes through a series of case studies.
10:00 am – 11:00 am Challenges in Implementing Video Services for the Enterprise Market
Greg Brophy, VP Product Management, Avaya
More than 50% of communication is non-verbal. In the past, video was thought to be too complex to be used as an everyday tool, but today video is as easy to use as a telephone. High-quality unified video solutions for thousands of desktops are readily available for the same price as a single competitive video conferencing solution. Next-generation contact centers integrate video as a natural tool. Self-service systems provide both voice and video information, agents can push video to callers, and consulting sessions can be setup on the fly with multimedia collaboration tools. Video both simplifies and enhances interaction, accelerating communication and business results.
11:00 am – 11:30 pm Break
11:30 am – 12:00 pm

Focusing on the New Video Frontier
Brian Peebles, Chief Technology Officer, Dialogic
Every day, more than a billion videos are viewed on the internet. Soon this new communications medium is expected to explode in popularity on mobile devices, and video seems destined to have a major and irresistible impact. Learn about today’s video market and the most promising video services right now, advanced video concepts and exciting future applications, and Dialogic’s value proposition for video.

12:00 pm – 1:30 pm Lunch Networking
Sponsored by ScanSource Communications
1:30 pm – 2:30 pm Voice Mashups Blend Real Time Communications with Web Services
Thomas Howe, CEO of The Thomas Howe Company
Voice Mashups blend real time communications with web services to create applications that enhance the business process, providing valuable applications for the Enterprise and lucrative opportunities for ISVs, system integrators and resellers. In this talk, voice mashups will be introduced, then a detailed list of real world voice mashup examples, business cases and revenue numbers will be offered. Finally, the strategic advantages of voice mashups deployed behind the firewall be provided and contrasted to other Voice 2.0 offerings.
2:30 pm – 3:00 pm Break
3:00 pm – 4:00 pm
Enterprise Segment Session Service Provider Segment

Uncovering the Potential of Enterprise Video Technologies
Daniel Hong, Lead Analyst, Customer Interaction Technologies, Datamonitor
The maturation of networks and mobile devices is opening up new channels of communications through the video medium. Video adds greater texture to email, information services, entertainment, conferencing and contact center interactions. But the technology is new and the market nascent and only a handful of live deployments exist in the market to date. Over the next five years video IVR, or interactive video and voice response (IVVR) will be heavily deployed in niche environments where multimedia communications will improve information provision, self-service resolution, targeted marketing campaigns and enterprise business processes. This session provides an overview of enterprise video technologies and drills down into market opportunities and trends for IVVR across the globe.

Rewards and Challenges of Enabling Collaboration
Vaughn Eisler, Business Development Manager, Dialogic
Do you think Web 2.0 is just hype? Find out exactly what collaboration, customization, and social networking really are and how these trends are already having a sizeable impact on value-added service development in the communications market. Hear about use cases that can be compelling to your customers and why the IP Multimedia Subsystem (IMS) and Service Development Platform (SDP) for application deployment are important to understanding the big picture.
4:00 pm – 5:00 pm
Enterprise Segment Session Service Provider Segment

Making Fax Work on VoIP: An Enterprise Opportunity
Jeff Dworkin, Product Marketing Manager, Enterprise Products, Dialogic
Although fax is often dismissed as antiquated technology, fax experts know that this is simply not true. Fax is still an indispensable part of the workflow at many companies, and implementing fax on a VoIP network can be critical. Learn how fax’s staying power presents a promising revenue opportunity, why T.38 Fax Relay, fax servers, and Multi-Function Peripherals (MFPs) are important – with facts and figures you can use to convince your customers.

Getting Inside the Carrier’s Mind: Survey Results You Can Use
Rip Harris, Product Line Manager, Service Provider, Dialogic
In August 2008, Dialogic acted as a sponsor for a major study of worldwide carrier applications, intentions, and trends implemented by the research experts at Heavy Reading. Find out the results of this timely study, and discuss some real world responses to the future market direction for hosted services and key technologies and trends.
7:00 pm Dinner sponsored by NEI

Wednesday, October 22
7:30 am – 9:00 am Breakfast sponsored by Esnatech
9:00 am – 10:30 am
Executive Meetings Product Roundtable
Contact your Dialogic Sales Representative to arrange meetings accordingly that fit your business need. Service Provider Media Products
Take advantage of the opportunity to have an open dialog with Dialogic service provider media product management. Product focus on voice and video media processing: Dialogic Host Media Processing Software, Dialogic Multimedia Platform for AdvancedTCA, Dialogic Multimedia Kit for PCIe, and Dialogic IP Media Server

  Service Provider Gateways
Take advantage of the opportunity to have an open dialog with Dialogic service provider gateway product management. Product focus includes: Dialogic Integrated Media Gateways (IMG), Dialogic Converged Services Platforms (CSP), and Dialogic Multi-Services Platform (MSP) for integrated media and signaling

  Service Provider Signaling Products
Take advantage of the opportunity to have an open dialog with Dialogic service provider signaling product management. Product focus: Dialogic Mult-Services Platform (IMG) and Dialogic Digital Signaling Interface Components (boards, signaling servers, and SS7 and SIGTRAN protocols)

10:30 am – 11:00 am Break
11:00 am – 12:00 pm
Executive Meetings Product Roundtable
Contact your Dialogic Sales Representative to arrange meetings accordingly that fit your business need. Enterprise Media Gateways
Take advantage of the opportunity to have an open dialog with Dialogic enterprise media gateway product management. Product focus: Dialogic Media Gateway Series

  Enterprise Media Products
Take advantage of the opportunity to have an open dialog with Dialogic enterprise media product management. Product focus: Dialogic HMP Interface Boards (DNI Boards) and Dialogic Brooktrout Fax Products

12:00 pm – 1:00 pm Lunch Networking
Sponsored by CommLogik
1:00 pm – 3:00 pm Executive Meetings
Contact your Dialogic Sales Representative to arrange meetings accordingly that fit your business need.
3:00 pm Event Conclusion

  • Peter
    October 19, 2008 at 3:24 pm

    Nice! San Diego in Oct. That’s rough! 🙂

  • Rich Tehrani
    November 2, 2008 at 2:49 pm

    The things I do for my readers. 🙂

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