I am not sure what the category of product is that converts voicemail to e-mail but I suppose voicemail transcription covers it nicely. Recently wrote about SpinVox and how the company converts voicemail to e-mail automatically.
I am in a conference today where I cannot take calls. I did however receive an e-mail just now:
Daddy. I want Daddy to talk. Bye.
– Powered by SpinVox.
My daughters are 2 and 3 years old so I am not sure which daughter it was who left the message. Regardless… Getting an e-mail like this right after it is left cannot be done without voicemail transcription. And it certainly brightened my day.
Expect a very large software company (who has an e-mail and speech solution) – not from California — to add this functionality to their next version of e-mail software. I can’t tell you who without getting in trouble. See this article for other reasons why voicemail transcription is the future.
Oh and incidentally, many analysts think SpinVox uses humans to clean up their transcription service. The company says they do not.