Eight months ago we shared how impressed we were with MessageBird and what they were doing – M&A, adding new
For over 11 years, NovelVox has developed flexible and optimized Contact Center Agent Desktops and Wallboards for Cisco, Avaya, Genesys,
It has been a wild ride for Ribbon Communications, a global software leader in secure and intelligent cloud communications. The
Noble Systems is one of the longest-running players in the contact center space. We regularly saw them at industry conferences
Tenfold, a next-gen CTI company that integrates the world’s leading CRM and voice platforms, announced that it has secured $7.5 million in
Having been in the contact center space since before it was called call center or “anything center,” we tend to
You likely know of Serenova as the award-winning cloud contact center solution that is used around the globe – in
Nectar Corp. has been a long-time player in the voice quality space via monitoring and reporting solutions and is growing
VoiceOps is a transcript-based call center coaching and training solution which uses AI. We consider it to be a Future
Helpshift is a company which really embodies the future of work – it enables one, connected customer service experience. Customers