Talkdesk is well-positioned for the current state of global semi-quarantine thanks to Covid-19 Coronavirus. Their cloud-based contact center solution was
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard designed to create an additional level of protection for card
Eight months ago we shared how impressed we were with MessageBird and what they were doing – M&A, adding new
For over 11 years, NovelVox has developed flexible and optimized Contact Center Agent Desktops and Wallboards for Cisco, Avaya, Genesys,
It has been a wild ride for Ribbon Communications, a global software leader in secure and intelligent cloud communications. The
Noble Systems is one of the longest-running players in the contact center space. We regularly saw them at industry conferences
Tenfold, a next-gen CTI company that integrates the world’s leading CRM and voice platforms, announced that it has secured $7.5 million in
Having been in the contact center space since before it was called call center or “anything center,” we tend to
You likely know of Serenova as the award-winning cloud contact center solution that is used around the globe – in
Nectar Corp. has been a long-time player in the voice quality space via monitoring and reporting solutions and is growing