Best Buy CRM Challenge

Although I cannot vouch for whether this is true, the story of Best Buy allegedely screaming at someone for purchasing a video game which is rated for mature audiences could get some play on network TV. Apparently the store accused a potential customer of buying the game for a minor. If the TV networks do pick up on this story — assuming it is true, we can expect Best Buy to issue some sort of apology.

Then again, it is admirable to see a company put values (even if they were wrong in this case) ahead of profits.

    Leave Your Comment


     

    Loading
    Share via
    Copy link
    Powered by Social Snap