IT Outsourcing Research

Is there value in outsourcing your information technology operation? The Aberdeen Group has an excellent and thorough report on this subject in a benchmark report which examines the expectations of outsourcing as well as some of the providers.
Interestingly the report finds the key drivers of IT outsourcing are as follows:
Reducing operational costs:                 63%
Service not core competency:              56%
Expertise not in-house:                       44%
For the full chart and the full 31-page report be sure to read The Business Value of IT Outsourcing Benchmark Report.

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