Plaxo Sends a Message

As I mentioned recently, Comcast picked up Plaxo. Just today I received this e-mail to Plaxo users, explaining the company has been acquired and will remain an independent entity, evolving and growing. It is a pretty good letter as it makes sure to tell users that their privacy will be protected while thanking them for their patronage.


A Letter from the CEO and Founders

Dear Plaxo member,

We are excited to announce some of the biggest news in the history of Plaxo. Plaxo has signed a definitive agreement** to be acquired by Comcast, the nation’s leading provider of entertainment, information and communications products and services. We’ve got at least a few months to go before the acquisition is completed, but we wanted to send you this note to let you know what’s coming up and how it affects you and your account.

Plaxo will remain an independent brand, organization and entity. We’ve been busy at work on our networked address book service and our next-generation social network, Pulse (if it’s been a while, please come back and check out all the new features). And, through additional projects with Comcast, we’ll be able to take these services to a lot more users and places than we could on our own… including the TV, phone and more.

If you’d like to read more about some of the great new things we’re planning, please read our official announcement.

So, what does this mean for current Plaxo members like you? The services you know and enjoy from Plaxo will not only continue to exist, but will also continue to evolve and improve. We will continue to make our basic services free, and we will continue to serve customers in multiple languages across the world. But, we’ll now be able to invest even more in our services, and we will enhance them with more users and more content available across a wider array of devices.

We will also continue to protect your privacy and give you control of your information. We will continue to protect your data with one of the strongest privacy policies, which will remain in effect even after the transition. And, we’ll continue to be a strong advocate for the open social web.

We’ve put together a quick Q&A about your privacy, account and your data.

Last, we’d like to extend an enormous thank you. Whether you’ve been a Plaxo user for a long time or just recently joined Pulse, we’d like to thank you for making Plaxo a vibrant network. We are excited to open a new chapter today and look forward to helping you keep in touch with the people you care about.


Ben Golub, Chief Executive Officer
Cameron Ring, Founder and Chief Architect
Todd Masonis, Founder and Vice President of Products

**We are not releasing financial details of the transaction. The acquisition is subject to the satisfaction of customary closing conditions and regulatory approvals, and is expected to close in the near future.

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