The New York Times has a long article on how behind the tech curve US spy agencies are. They need a technology upgrade. Apparently they need spy software 2.0. I read the first page and then was forced to finish up an article for Customer Interaction Solutions Magazine. I am a bit behind on my writing these days. The article is an interview with Bob Stutz of SAP.
Back to the Times article… I hope to finish it up soon. I leave tomorrow morning for a trip to Canada where I see about a dozen companies or so. The Rich Tehrani listening tour is now going beyond the US borders. I just wonder why I didn’t plan to go to Canada in July and Cancun in December.