Here are some webinars you may be interested in. TMC has been seeing a dramatic increase in webinar participation lately and I thought would pass these along in case you are interested:
March 1: "Empowering Your People with the Remote-Support Competitive Edge"
Sponsored by Citrix
Register here: http://www.tmcnet.com/webinar/citrix
March 7: "
Sponsored by Telephony@Work
Register here: http://www.tmcnet.com/Webinar/telephonyatwork/
March 30: "The Why’s, How’s and What’s of IP based systems for the call center"
Sponsored by Nuasis
Register here: http://www.tmcnet.com/Webinar/nuasis/