If you are new to VoIP and want to learn more you must read Ted Wallingford’s mini-white paper titled Overcoming the challenges to the VoIP revolution. This is a well-written article on VoIP and how it will change the world. More importantly it discusses the challenges we as an industry must overcome.
One thing I feel I am always explaining to people is that VoIP quality can be superior to the PSTN given a quality broadband connection. In fact CD quality and surround-sound quality VoIP are easily achieved with today’s broadband connections.