Ixia on Skype Outage

Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Ixia on Skype Outage

You may have seen my recent blog post about what we learned from the Skype outage. I have had much feedback about this article and I found it important enough to publish in an upcoming TMC magazine. I won’t tell you which as I would like you to read them all of course. :)
 
One of the letters I received regarding the post was actually something the author allowed me to publish. The quantity of mail I receive where the author wants me not to publish the comments is astounding actually.
 
The e-mail below agrees with my thoughts regarding the Skype outage and since it comes from Ixia, a testing company no one should be surprised. It was sent by Rob Adler one of the best of the best in PR.
 
Here is the letter:
 
Hi Rich,
 
FYI. Your article was the subject of much discussion at Ixia. I thought that you might be interested in a comment from Pierre Lynch who is director of wireless and IMS at Ixia:
 
The recent problems with Skype underline the fact that IP communications is growing more complex and interrelated. Seemingly innocent changes can have untended and significant effects.
 
VoIP, by its nature, is more vulnerable to negative impacts because it runs on a converged network along with a myriad of other services and functions. Never before would an Operating System security patch cause a large VoIP service disruption. *
 
Any change to the entire configuration, not just the VoIP functions themselves, needs to be tested before it is deployed. That’s why testing is so critical to keep a business up and running.
 
Hope all is well with you.
 
Best,
 
Rob
Robert Adler
PR@vantage - Communicating Technology
 
Again this highlights the need to be proactive when deploying IP communications. You will find Ixia and hundreds of other companies in the IP communications space at ITEXPO in a few weeks in Los Angeles, CA. I hope to see you all there.


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