Call Recording

January 3, 2007
I recently noticed the new VoIP call recording channel on TMCnet and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible to protect themselves and also to ensure they comply with myriad regulations.
 
In addition – and speaking of myriad regulations – Sox regulations are quite onerous and public and private companies need to consider recording all calls to comply with various state and federal laws.
 
This channel will be a good resource for call recording in the world of IP communications and as I perused it just now I learned In-Stat says 7.9% of US households use a VoIP service. Pretty amazing. I also think the graphics are really different. Nicely done.


Tags: , ,
Search Technorati: , ,
Related Tags: ,

Email Author Feedback

See this page in TechnoratiTechnoratibook mark Call Recording in del.icio.usDel.icio.usCall Recording to Slashdot.comSlashdotSubmit Call Recording to Digg.comDiggSubmit Call Recording to BoingBoing.netBookmark Call Recording in FurlFurlBookmark Call Recording in SpurlSpurl

Listed below are links to sites that reference Call Recording:

Trackback Pings

TrackBack URL for Call Recording:
http://blog.tmcnet.com/mt3/t.fcgi/31428

Comments to Call Recording


(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)