As the move to the cloud gathers steam, the competition has grown substantially and a trend worth watching is what happens to the pure-play cloud communications companies when the CPE competition migrates to the cloud as well? Recently Joe Staples, CMO of Interactive Intelligence came by the TMC newsroom to discuss his company’s move to the cloud. You may remember Interactive Intelligence pretty much was the first and longest-running company to have unified communications products – they launched theirs in the mid-nineties. In two video interviews, Staples discussed the trend towards CaaS and his company’s offering in the space.
Next week this Indianapolis-based company will be hosting a TMC sponsored webinar on the move to the cloud and how the call center and business communications will be transformed. It is certainly worth attending if these concepts align with your interests. Here is the specific time and date: Tuesday June 29, 2010: 2:00pm ET 11:00am PT.