The fastest-growing area of tech right now has to be the market corresponding to the future of work – living
Increased use of iconectiv technology might have stopped the Twitter voice phishing attack which was reportedly responsible for the company’s
We made a trek to Canada in June of 2010 to meet with Elfiq Networks and spoke with JP Herbert
We’ve reported on Infobip before… Infobip Conversations, an Automated Omnichannel Cloud Contact Center Solution with Chatbot Support. In addition, we
One of the highest-profile hacks of last week was Garmin’s services going down as a result of a ransomware attack.
Talkdesk is one of a handful of companies that really came out at the right time – with the right
Microsoft Teams growth has been nothing short of phenomenal. At the end of April it grew 70 percent to 75
With millions of workers around the world working from home and social-distancing making it difficult to service endpoints face-to-face, companies
UC monitoring and analytics company, Vyopta, has added support for Microsoft’s cloud-based UC products including Microsoft Teams, Microsoft Teams Rooms,
One of the biggest challenges in the customer intelligence space is finding a privacy-compliant way to overcome identity resolution issues