Orange Business Services announced that it will be the first global service provider to offer managed Riverbed SteelCentral Aternity for monitoring application performance.
This is the first time the technology is available as a managed service offering from any global service provider worldwide.
It will be rolled into Orange’s Visibility-as-a Service to preserve the quality of the end user experience during SD-WAN, Microsoft and cloud migrations. One of the first customers is the international law firm of Simmons & Simmons who used it in their migration to Windows 10.
“Visibility-as-a-Service from Orange Business Services played an instrumental role in the migration of all our lawyers’ computers to Windows 10. It gave us insight into the PC performance at the user level to identify if there was any problem that could inhibit the migration. By taking the necessary proactive steps we were able to roll out the Windows 10 platform companywide without any interruption or downtime. As a major global law firm, this is a crucial requirement as our lawyers need to be able to operate at all times,” said Ross Jeremy, Modern Workplace Team Lead, Simmons & Simmons.
Visibility-as-a-Service supports major rollouts such as SD-WAN, Microsoft and cloud migrations, as it can measure the impact to the end-user before and after the change. It also plays a key role in continually optimizing the infrastructure by being able to detect the impact of any minor changes on users, such as a new software patch.
“As a carrier-grade integrator, Orange Business Services is well positioned to roll-out major transformation projects for our customers and integrate managed solutions, such as the Riverbed SteelCentral Aternity service. This solution adds one more piece to our connectivity portfolio to deliver the best user experience for our customers. The holistic view of application performance plays an invaluable part not only for change management in projects, but also throughout the entire service lifecycle,” said Pierre-Louis Biaggi, vice president, Connectivity Business Unit, Orange Business Services.
“Companies today are in varying stages of digital transformation as they are under increased pressure to provide customers with compelling and faster digital services,” said Andy Elder, chief sales officer at Riverbed. “With the integration of Riverbed technology into the Orange managed solutions portfolio, Orange Business Service and Riverbed can rapidly introduce new services into the market to respond to changing application and networking needs. Riverbed’s ability to measure and monitor app performance and the digital and user experience, and proactively accelerate SaaS and cloud-based applications to anyone, anywhere, regardless of location, is truly unique in the industry.”
Orange Business Services is extending its expertise in IoT, Cloud, Data and AI, application development and cybersecurity by partnering with Riverbed to extend visibility to businesses looking to boost productivity and efficiency.