Companies such as Convergys, a very large contact center outsourcer and telecom billing company will receive a six million dollar refund due to the fact that a telecom tax of 3% has been ruled unlawful. A staggering $9 billion dollars are owed consumers who have already paid these taxes. The tax exemption covers VoIP, cell phones and one-third of long-distance calls.
According to this article, on Friday, a court in
The challenge is collecting the refund as a person entitled to a $50 refund would have to fill out forms a dozen times to get the three years’ worth of refunds permitted under tax law. Collecting records and preparing the form would take about seven hours.