The Texas attorney general slapped Voice over IP provider Vonage Holdings with a lawsuit today claiming that Vonage misled consumers about its 911 emergency services.
The lawsuit, filed by Texas AG Greg Abbott, seems to hold Vonage to blame mainly for the company’s aggressive advertising, including its claims that VoIP can replace "traditional" telephone services. Since Vonage customers must take extra steps to register their numbers to make 911 services work, it is "misleading, false and confusing" to advertise VoIP as a traditional phone service, the lawsuit claims. The state is seeking penalties of $20,000 for each violation of the perceived transgression. More.