Check it out… I was scanning engadget and came across Quickorder software which enables the iPod Touch to let customers order their coffee at Starbucks without human interaction. I think this is a great idea and in many areas of the country such software could certainly increase business at the world’s largest coffee chain.
But if Starbucks really wants to generate more revenue they should enable call ahead ordering via e-mail, chat and phone so you can have your mocha steaming and ready when you get to your local corner coffee house.
As you can imagine, another idea is to VoIP enable Apple devices allowing a quick call to a call center which will no doubt be located in Bangalore, India.
I think this move would drastically increase business and allow customers to quickly order when they see the line in front of them is just unbearably long. They could then just walk to the side of the restaurant and wait for their order to be called.
Here is a shot of how the software looks in "real-life.