Key Takeaways:
• Synthflow AI secures $20 million in Series A funding led by Accel to scale its no-code voice AI platform and expand globally
• The platform empowers non-technical users to deploy voice agents that previously required months of onboarding, large budgets, and AI specialists
• With over 45 million calls handled and 5 million hours saved, Synthflow AI is targeting the $168B global conversational AI market, with a focus on BPOs and contact centers
Synthflow AI has announced a $20 million Series A funding round to fuel the next stage of growth for its no-code voice AI platform, designed to make enterprise-grade conversational AI accessible to non-technical users. The round, led by Accel with continued backing from Atlantic Labs and Singular, brings the company’s total funding to $30 million and supports global expansion, including a new U.S. office and increased product development.
Founded in 2023 by Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI has emerged as a leading solution for companies seeking to automate voice interactions at scale. Unlike traditional voice AI platforms that require deep technical expertise, Synthflow AI offers a fully customizable and code-free interface for deploying natural-sounding voice agents that manage tasks such as appointment scheduling, inbound lead qualification, and customer support.
“We’re on a mission to make high-quality, low-cost AI voice agents more accessible to improve customer services everywhere,” said Hakob Astabatsyan, co-founder and CEO of Synthflow AI. “The BPO and contact center market represents a massive opportunity for us, and we’re already experiencing significant growth thanks to the simplicity of our no-code platform and the reliability and quality of our AI voice agents. This funding will help us accelerate that growth and scale globally.”
Synthflow AI’s platform stands out for its performance and reliability. Since its seed round, the company has handled 45 million calls with 99.9% uptime, increased call answer rates by 35%, and saved over 5 million hours in contact center operations. These results highlight the practical impact of voice AI when deployed effectively—particularly in the $159 billion U.S. customer service market where speed, availability, and cost control are paramount.
The company’s AI Voice Operating System (OS) offers human-like call handling with low latency, dynamic workflows, and seamless handoffs to human agents when needed. With 200+ integrations across CRMs, calendars, and telecom systems, Synthflow AI delivers rapid time-to-value, often going live in days versus months with legacy platforms.
“Voice AI is at a real inflection point,” said Luca Bocchio, Partner at Accel. “The Synthflow AI team is seizing the moment from legacy players by making this technology more accessible. As AI capabilities improve further, we expect new use cases to emerge in healthcare, education, and financial services. We’re excited to partner with Synthflow as they build the future of enterprise-grade voice automation.”
Conclusion
With its $20 million Series A and a platform built for non-technical users, Synthflow AI is redefining how enterprises think about voice automation. By offering a no-code alternative to legacy solutions, the company is unlocking large-scale deployments in sectors like BPO, healthcare, and customer service—without the complexity or cost that previously held many organizations back. As voice AI becomes a strategic layer in enterprise workflows, Synthflow AI is well-positioned to lead with simplicity, scale, and results.
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Rich Tehrani serves as CEO of TMC and chairman of ITEXPO #TECHSUPERSHOW Feb 10-12, 2026 and is CEO of RT Advisors and is a Registered Representative (investment banker) with and offering securities through Four Points Capital Partners LLC (Four Points) (Member FINRA/SIPC). He handles capital/debt raises as well as M&A. RT Advisors is not owned by Four Points.
The above is not an endorsement or recommendation to buy/sell any security or sector mentioned. No companies mentioned above are current or past clients of RT Advisors.
The views and opinions expressed above are those of the participants. While believed to be reliable, the information has not been independently verified for accuracy. Any broad, general statements made herein are provided for context only and should not be construed as exhaustive or universally applicable.
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