Gartner on Customer Service

Customer service is so crucial in every organization and Gartner is a well-respected name in the field of technology market research. It is for this reason when Gartner analysts make a live presentation, it is usually a great idea to listen and learn.
This is especially true when the topic is the Top 8 Trends Shaping the Customer Service Experience. Click on the preceding link for an archived presentation. Here is an article regarding this presentation from TMC’s Stefania Viscusi.

    Leave Your Comment


    Share via
    Copy link
    Powered by Social Snap