Fax, T.38 and SIP

As you may remember from a prior post, AudioCodes was running a five-part webinar series which concluded yesterday with a webinar on SIP and T.38 fax.

On the webinar, Percy discussed reliability concerns with the G.711 standard, and more specifically, how SIP and T.38 can improve fax reliability, as well as how to eliminate expensive dedicated fax boards from communications system.

Another area of focus was sending legacy TDM fax over SIP trunks.

I came across an article from Erik Linask who summed up the webinar and I also found a post from Alan Percy who works for AudioCodes in which he discusses how successful the webinar was. Here is an excerpt:

After yesterday’s webinar on fax, I’m overwhelmed. 

When we were developing the plans and presentation materials for yesterdays webinar titled "Fax – SIP+T.38 to the Rescue", our expectations were that a few "fax gurus" would join in and we would have a small very focused 20 – 30 person session on a rather deep dark secret of the industry.  Can you imagine my surprise when during the first few minutes of the session the participant count kept climbing and climbing to over 160 people!  Talk about standing room only. 

After 45 minutes of presentation and another almost 30 minutes of Q/A, I was toast.  There were some fantastic questions that I was able to address, but because of time limitations, we were unable to get to dozens more great questions.

The session moderator, Erik Linask published a great summary of the webinar.

What does this mean?  It can mean only one thing – there is serious pain in the VoIP industry when it comes to delivering reliable fax services and people are looking for solutions.

I agree with Alan as I have heard about problems with delivering reliable IP fax over and over in my travels. I am looking forward to the whitepaper AudioCodes will be preparing on the subject.

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