One Line, Multiple Caller-ID

A while back I saw research showing a much higher rate of answered calls if they originate from the same area code. After researching for a while I can’t find the source for the information but it is an intuitive assumption so I feel comfortable sharing it with my readers and apologize for not having a source.

I thought about this research when I heard The Flat Planet has a new service which matches the number you call with the Caller-ID information of a local number. Debt collection and outbound call centers are two obvious areas where the service should be of great use.

It will be introduced next week at ITEXPO, January 20-22nd, 2010, Miami in booth 333 and I am looking forward to checking it out. Details

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