The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers flirted with the technology about a decade ago but never got their systems to work very well. Apple – to its credit, released a solution which is very good. Voice biometrics likewise isn’t new but Krakow-based VoicePIN is a four year old company looking to change the way the technology works.
Instead of dealing with ASR, which has all sorts of problems, the system uses technology which allows it to be language independent – it should work out of the box in all countries. According to Łukasz Dyląg, CEO & Co-Founder, “VoicePIN can verify lexical text in sentence by language independent mechanism.”
We spoke at length, and he explained his company’s solution is being used in the Polish Ministry of Finance, Insurance companies as well as banks. It works in call centers – apps, IoT, websites and anywhere you can record and process sound.
Their documentation explains that there are no issues with illness, hoarseness or temporary indisposition. Typical enrollment for an individual takes about 15 seconds and three seconds are required to validate the user is authentic. In terms of installation time – a bank was able to get the system up and running in three months – with the delay being primarily attributed to app integration. Łukasz pointed out the company prides itself on its open APIs and documentation in fact.
Moreover, it can work with a fixed password, can be text independent or use a voice captcha. In terms of security – it can detect if a voice has been recorded and played back in hopes of fooling it. This is done by comparing and finding two samples which are 100% identical. There is also fraud detection – which can check to see if an account has had an attempted hack.
Going forward we can expect the company to deliver us mouth movement and hand movement biometrics for additional security. Łukasz explained that the distance and angle you hold your smartphone from your face can be used as a unique identifier.
We certainly know cybersecurity is becoming a huge issue. Having a fresh new way to authenticate a user means the good guys have another weapon to fight those who are looking to break into their systems.