Category: Call Center
Mida and Ribbon recently present the first complete call center and call recording solution for Microsoft Teams in the Azure
Contact centers can handle huge volumes of contact with clients and prospects. Maximizing efficiency & security are crucial for companies
Everything is moving to the cloud – at this point, that shouldn’t come as a surprise but for contact centers
Partnership brings AI and digital transformation to the contact center and blends the best of marketing and sales automation. Microsoft
In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots
IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP)
Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and
Its been a big week for the Future of Work. Perhaps the biggest news came from Stripe – they decided
April 29, 2019: 9:30 pm EST – expect the live blogging to begin tomorrow. Here is the schedule: 8:30 AM
Ribbon Communications just kicked off day one of Perspectives19 and there is a tone of enthusiasm and optimism so far.