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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

$4B Wireless Repair Market Event Comes to ITEXPO

Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones...

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Ad Blockers vs Mobile Advertisers

In September, I wrote a blog on why mobile advertising is expected to grow based on Mary Meeker’s yearly Internet Trends report. Something to...

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Ransomware Fog Rolls over SanFran Muni, SFMTA

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data,...

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Why you would give up the chance to strut around in Middle Earth Barbie wear? Allison Smith asks.

#Thankful! What for? Being able to speak...well, not as well as Allison Smith. Being able to design software and apps with code,...

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Happy Thanksgiving!

I don't think Ican write one better than I did 2 years ago, so here's a link to that piece. Happy...

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Comparing Different Types of Mobile Ads

Now that access to the internet via mobile devices is past 50% compared to access via desktop, it makes sense that internet...

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UCaaS Round-Up (Tidbits 2443)

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform...

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$4B Wireless Repair Market Event Comes to ITEXPO

December 1, 2016



Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones are rumored to be all glass once again which means the market likely isn’t going away any time soon. Where however do the people in this industry gather to learn more about how to market themselves and how to drive more traffic to their stores?

Ransomware Fog Rolls over SanFran Muni, SFMTA

November 28, 2016

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data, productivity and perhaps trade secrets or proprietary information, as well as increased spending on IT security.

A new Vanson Bourne survey, sponsored by SentinelOne of 500 cybersecurity decision makers reveals that recovery from a ransomware infection takes 33 employee hours. Suffering this potential consequence were the 48% of organizations that reported being subjected to at least one ransomware attack during the last 12 months.

Go!Foton Hopes to Advance Data Center and Carrier Fiber Transformation

November 23, 2016

Continuous advancements in technology and hyperbolic cloud growth is straining all networks at carrier central offices and data centers alike. Virtually all aspects of the data center have evolved - from Ethernet speeds to software defined networks and even SD-WAN. In corporate networks we've seen the rise of virtualization become table stakes for companies of more than about 25 people. Carriers have been moving towards NFV to gain similar benefits in their central offices.

Yet there hasn't been the same evolution in fiber management and connectivity and its the reason we interviewed Farshid Mohammadi of Go!Foton to learn more about his company's efforts in this area.

Tell us about your company, Go!Foton



After the Election: Getting Mac and PC to Start Talking

November 8, 2016



I have a minor quibble with my communications systems. throughout the day - based on the numerous initiatives I am involved with, I need to monitor 6 email accounts, WhatsApp, iMessage/SMS, Google Hangouts, Facebook Messenger, Skype, LinkedIn and Twitter. This is just off the top of my head by the way and its maddening.

I also monitor a web chat account from time to time to ensure coverage. Sometimes i also message via Slack and BaseCamp among others.

In short, I feel most of my life these days is switching between Windows and iOS and various messaging apps.

Can't we all just get along?

As many of us head to the polls and cast our votes, we hope that:
  1. There will be just one winner tonight.
  2. Whoever wins will reach out to the other side and get a dialogue going.

But tech it seems can be as bad as politics.











Licensing Live 2016 Live Blog

November 2, 2016

11/2/16 9:38 AM PST We are about to start.

For more info on the topic check out  What is Software Monetization?


Ariella Shoham Sr Director Marketing SM, Gemalto Software Monetization Unit.



This event has been going on for seven years.

10:25

Shlomo Weiss Senior Vice President, Software Monetization, Gemalto takes the stage. Session topic"

Embracing Change: The Shift from Making Products to Selling Value



When he was younger he started collecting baseball cards and eventually it became a business. At one point they tried a different angle - they blindfolded a kid and let him pick from a group of cards for 50 cents. They then realized if there were higher value cards, they could charge more.


















The Challenge for Samsung In Years Ahead

October 31, 2016

Samsung has impressed many with its products over the years. Their innovation in processors, memory and screen technology is the envy of many in the tech world. The latest Galaxy Note 7 battery issue however is an example of a minor tech issue turned into a full-blown crisis.

Sadly, a phone which was hailed as virtually perfect went from top of the world to bottom in a matter of weeks.

Today's battery technology is dangerous - it just is.

Why AT&T Should be Encouraged to Purchase Time Warner

October 27, 2016

At first glance, allowing AT&T, a large, powerful telephone company to purchase the invaluable media assets of Time Warner makes one wonder if the resulting organization will be too rich and powerful. The answer is, if executed properly - hopefully better than AOL's attempt, it will be a whopper of an organization which has a limitless list of valued assets such as CNN, Warner Brothers, DC Comics, HBO and TNT.

Keep in mind, AT&T has multiple modes of distribution from wireless to wired and satellite. So really, even at second glance, it would seem we are putting together an organization with so much market power, competitive companies will be slaughtered.

Regulators will likely force AT&T to divest some assets or agree to some stipulations which keep the market from being excessively harmed - but let's discuss what the new AT&T could do in a worst-case unconditional buyout scenario.

You can already stream unlimited DirectTV on the AT&T Wireless network at no additional cost, giving the carrier an advantage over other wireless carriers.





ViziApps: A Great Tool for the Citizen Developer Revolution

October 24, 2016

Recently I had to prototype an iOS app for a project I am working on and did a lot of research to find an appropriate platform. I used ViziApps, Inc. and in a few hours I had a working prototype app up and running. I was pretty impressed with the speed and quality of the platform. As well as how professional it looked.

ORBCOMM Looks to Become Complete IoT Solutions Service Provider

October 17, 2016

One of the topics discussed often among communications service providers is whether they want to be relegated to dumb pipes or they want to add services and increase the value of their offerings. The latter idea generally wins out and the concept also applies to satellite providers like ORBCOMM. I recently sat down to talk about the company with Sue Rutherford, VP of Marketing and we discussed how the organization has evolved by adding transportation management expertise through acquisitions.



The goal of the company is to become a solutions service provider, covering all parts of the IoT ecosystem.

Your Phone Just Ate Your Car Key

October 17, 2016

Are you ready for your new digital future? It’s a great question to ask as the role your mobile phone plays in your life continues to grow. Not only is your iPhone or Android great for texting and Pokémon catching, you can soon use it to open your car door.

In a recent conversation with Pelle Svensson, Product Marketing Short Range and Sven Etzold, Sr. Director Business Marketing at u-blox, I got a chance to discuss what this module maker is looking forward to seeing happen as bluetooth low energy 4.2 or BLE rolls out.

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