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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

January 19, 2015

Panel to celebrate 20 years of IP communications/VoIP and discuss its future.





Next week at the 29th ITEXPO, I get the pleasure of moderating a panel with some super heavy hitters in the world of communications.

Craig Walker is the man behind Dialpad Communications – the dotcom sensation as well as GrandCentral Communications and UberConference. Basically, he was responsible for the communications systems Yahoo! and Google provide us today and more.

ITEXPO will help Explain the Coming Cloud Upgrade

January 16, 2015


The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When Yahoo! launched, it needed boatloads of multimillion dollar Sun Microsystems servers just to have the computing capacity needed to deliver services. Now, companies can just pay as they go and purchase as much cloud as they need to get a job done.

WebRTC Expo San Jose 2014 Interviews

January 15, 2015

ITEXPO Miami 2015 Overview

January 14, 2015

The Data Interconnections Waze and others need

January 13, 2015


Let me start by saying that there are exceptions to what I am about to discuss below but generally speaking, inter-app connectivity is lacking. The real power of technology is harnessing big data from multiple sources – the so called mashup. We have come a long way and there is so much potential to leverage technology – to further improve the world. Here are some of my thoughts on cooperation I’d like to see:

5 Tech Companies to Watch in 2015

December 30, 2014

There are so many companies I meet with who have interesting stories to tell so I spent some time putting together a list of those worthy of recognition. I hope you find this interesting and have a great 2015.

Talari T5000 pictured below



Talari Networks is all about revolutionizing WAN economics or in less marketing speak, they are disrupting the MPLS monopoly. Wait, I am still talking in marketing terms.

MatrixCloud: It's Time To Reeavulate Cloud Deployment and Management

December 29, 2014

It’s exciting to see that cloud is being embraced by so many. From small businesses to the largest, cloud computing solutions are eagerly being rolled out for CRM, telephony, UC, accounting, storage and anything else you can think of. While the benefits of the tech are clear, what we need to worry about now is management of these cloud solutions.

In fact, we should be aware of the trend we see in cloud as it follows similar ones in telecom.

What Amazon Prime Now Customers in NYC are Saying

December 24, 2014

How happy are New Yorkers that they can spend less time shopping and more time drinking coffee and generally ignoring one another? Well this came to me today from a relative. Let's just say he is a very happy Amazon customer.

---

Rich,

Last night i placed my first PrimeNow order. 





Shocking Bang & Olufsen Profit Warning

December 24, 2014

Generally, I don’t write about profit warnings but the latest one from B&O caught me by surprise because the luxury market is booming and the consumer electronics market is doing amazingly well yet Bang & Olufsen is not seeing sales explode. As I child I used to ride my bike to the nearby B&O store to marvel at the products which were beyond the reach of a 11-year-old. The company was decades ahead of the competition in terms of design.

BeoPlay A8



They did such a good job in-fact, Steve Jobs cited them as an inspiration. Apple’s success in-turn led to the consumer electronics world taking design very seriously.





Fascinating WebRTC Demos from WebRTC Expo

December 19, 2014

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped.



Well, I have good news. I think we now know who is right.

WebRTC Expo 2014 in San Jose (see picture above) had some fascinating demos of state-of-the-art in WebRTC.

Really, this is the leading-edge of the market. Is it hype?







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