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How to be the #1 Managed Service Provider MSP

May I introduce you to SP Homerun Inc Chief Thought Leader Joshua Feinberg? He presented on the topic "How MSPs, Hosted and Cloud...

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At ITEXPO, Cloudonix Adds Contextual Calling to Their Cost-Effective CPaaS Solution

At ITEXPO in Fort Lauderdale, I spoke with Eric Klein COO and Nir Simionovich Cloudonix.io to follow up on our conversation from last year...

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Digital Transformation of Industry has Arrived thanks to Blockchain

Blockchain not just enables but encourages Digital Transformation of IndustryDigital transformation is being raced into by companies - and we're not exaggerating....

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Jeff Pulver to Present at ITEXPO 2018 BlockChain

Retro Jeff Pulver and friends from VON show 2007...see anyone you know?!Jeff Pulver, who I can't help but follow every direction he...

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190 million people use Quora | you should, too

Using Quora 5 - 10 minutes per week in a meaningful way is destined to be much better for your business than...

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Chelsea Manning: Top U.S. Traitor and Leaker, May Become Senator

History Will Remember the U.S. Government as Going too Easy on Hackers and Leakers Photo courtesy of APThe United States made a...

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The End (and Beginning) of a Good Thing

After approximately 13 years and over 650 Tuesday morning blogs for Dialogic (and actually one last Thursday and this past Sunday), this...

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At ITEXPO, Cloudonix Adds Contextual Calling to Their Cost-Effective CPaaS Solution

February 13, 2018



At ITEXPO in Fort Lauderdale, I spoke with Eric Klein COO and Nir Simionovich Cloudonix.io to follow up on our conversation from last year about their communications software solution. The solution allows a carrier to provide CPaaS on a white-label basis but the solution has applications in infinite vertical markets. 



Perhaps the most important new feature the platform has now is contextual communications allowing apps to have integrated communications. This is important because virtually every contact center interaction today lacks any context i.e.





Digital Transformation of Industry has Arrived thanks to Blockchain

February 5, 2018

Blockchain not just enables but encourages Digital Transformation of Industry



Digital transformation is being raced into by companies - and we're not exaggerating. In fact, Lockheed Martin has developed a successor to the SR-71 Blackbird and it goes Hypersonic.

In case you're wondering, Hypersonic applies to speeds above Mach 5, or five times the speed of sound (3,836 MPH). The SR-71 cruised at Mach 3.2, more than 2,000 mph.

Referring to detailed specifics of company design and manufacturing, Jack O’Banion, a Lockheed vice president, said a “digital transformation” arising from recent computing capabilities and design tools had made hypersonic development possible.

“We couldn’t have made the engine itself—it would have melted down into slag if we had tried to produce it five years ago,” O’Banion said.









Trump Won't Build a 5G Network. He'll do This

January 29, 2018

Information recently leaked about a plan for a national 5G network run by the U.S. government and perhaps leased out to carriers. In another article, it was stated that the government has backed away from saying they will run the network.

This is not surprising to us. We doubt the government would run the network in any major capacity.

Walmart is Not Messing Around as it Ramps Meal Kits

January 19, 2018

Amazon and Google are two of the companies that strike fear into the hearts of startups and their investors. You come up with a new idea and hope these guys don’t come into your market and decimate you before you gain traction. These two companies make so much money in their core businesses, they can afford to effectively “dump” their new products on the market and put others out of business.

New Yeastar UCaaS; Are 8x8 and RingCentral in Trouble?

January 19, 2018

Yeastar, a Chinese UC, gateway and phone player just announced its Yeastar Cloud PBX will be unveiled at ITEXPO next month in Florida. “We are excited to be back at ITEXPO East again this year,” said Alan Shen, CEO of Yeastar, “We deem ITEXPO a great platform to launch our brand new offering, Yeastar Cloud PBX, to the world. Having been field-tested in the beta program, this profitable multi-instance hosted business voice solution could be a perfect fit for most of the ITEXPO attendees.”

When we learned the news, the first thing that came to mind was a similar competitive situation last decade.

As Enterprise Tech Buying Habits Change, Are You Ready?

January 17, 2018

Thomas Saueressig, SAP SE’s 32-year-old chief information officer, looks for commitment when evaluating vendor pitches. Technology firms that get his attention are those “with which I feel confident I can build a long-term strategic partnership,” Mr. Saueressig, one of the corporate world’s youngest CIOs, told CIO Journal's Angus Loten in an email.

That kind of brand loyalty is far less important to older IT buyers, according to new research by Spiceworks Inc., a networking platform for IT professionals, which identified key generational differences in how enterprise IT buyers find and engage with technology vendors. At the end of 2016, the number of millennials in the U.S.

Digital Transformation Helps Lockheed Martin go Hypersonic!

January 16, 2018

Digital Transformation is becoming the buzzword of the decade and its meaning is rather broad. We like to call it the application of the latest computing technology to improve business processes. More specifically, using cloud, AI, cognitive computing, mobile, IoT, big, data, and other tech like chatbots and APIs. The list of technology is really never-ending, we could have added sharing economy, autonomous vehicles, smart cities, smart buildings, mesh networks, blockchain and so on.

Practically speaking, companies need to disrupt themselves or become new disruptors depending on the age of the organization.



Chelsea Manning: Top U.S. Traitor and Leaker, May Become Senator

January 13, 2018

History Will Remember the U.S. Government as Going too Easy on Hackers and Leakers


Photo courtesy of AP

The United States made a nuclear deal with Iran and also paid a ransom to have numerous American hostages/prisoners returned. In exchange, billions of dollars changed hands.


Chess Master Dorsa Derakhshani Left Iranian Oppression for the U.S.

December 29, 2017

The origins of chess are not 100% known. Historians believe it was invented in India or China but either way, it spread to Persia until the Arabs conquered the country and then spread it around the world.

It's exciting to know that one of the best chess players in the world is Iranian-born Dorsa Derakhshani. She recently fled the oppressive middle-east filled with religious tension and the treatment of women as second-class citizens (at best).


Photo from Beyond Chess



She recently penned an editorial worth reading. In it she refers to how Iranian federation officials were more concerned about the tightness of her jeans or head-covering than her ability to play chess.

They eventually banned her from playing, Her brother was banned as well for playing an Israeli.

She concludes that chess is like America at its best.










IVR in the Age of Siri and Alexa; Evolve or Die

December 25, 2017

We'd like to apologize in advance for the dramatic headline of this post, especially the evolve or die part but there is a communications transformation taking place in companies around the globe and unless you're paying attention, you're likely to fall behind.

A huge shift is taking place - starting with our homes. No doubt, your residence has noticed the shift. Consider, out of the nine top-selling products in the Electronics category on Amazon, six of them or 2/3 are Alexa-enabled!





The way our customers want to interact with technology has changed dramatically.

Yet, IVR systems were initially deployed not for the customer but for the bottom line.





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